Busy City Design issues

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    Copyright 1999. Association for the Advancement of Computing in Education (AACE). Distributed via the Web by permission of AACE.

    %XV\ &LW\ 2Q WKH 'HVLJQ RI D &ROODERUDWLYH /HDUQLQJ (QYLU

    Dr. Erik WallinLund University, Dept of Informatics/Office for Distance Education

    Ole Rmers Vg 6, SE-223 63 Lund, SwedenTel: +46-46-222 8027, Fax: +46-46-222 4528, E-mail: [email protected]

    $EVWUDFW This paper describes work in progress to establish a collaborative learningenvironment in the field of H%XVLQHVV, i.e. Electronic Commerce and some other fields of modern business informatics. The vision is for a virtual city with a community of citizens thatinspires and mediates continuous learning and exchange of experience through hands-ontraining and field experiments in eBusiness. In this paper we will discuss some facilities andsets of rules for collaboration in this learning environment, which is called %XV\ &LW\.

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    Collaboration in YLUWXDO space necessitates an artificial, time- geographical FRQWH[Wsuch as a virtualclassroom with meeting hours, to simulate a more conventional environment for working together. It LVratherdifficult to collaborate if you don't know ZLWK ZKRP ZKHUH ZKHQ KRZor ZK\ the collaboration should takeplace especially if you don't even have D VHQVH RI SODFH, or a mental map of your environment This paperdescribes work in progress to construct different facilities and sets of rules for collaborative learning in the fieldof eBusiness based on 7KH &LW\as a metaphor for the context in which collaboration takes place.

    %XV\ &LW\ /HDUQLQJ H%XVLQHVV E\ &UHDWLQJ H%XVLQHVV

    %XV\ &LW\is a virtual city in formation, located nowhere and everywhere as a web-site under construction.It will be opened for "immigration" in January 2000 as an integrated learning environment for a set of coursescurrently running as separate distance courses at Lund University, e.g. General Business Informatics, ElectronicCommerce and Business GIS. Busy City is based on a specific concept for distance learning developed by theauthor: the &RQYHUVLW\ concept, which is trademarked. It calls for an advanced learning environment on theWeb with 7KH &LW\as a basic metaphor and guiding design principle [Wallin 1998]. The installation of Busy Cityas a Conversity in the field of eBusiness paves the road for a four-tier implementation, including the followingfacilities and support for collaboration [see Fig. 1]:

    &DPSXV collaboration in D FODVVwith virtual classroom facilities such as tools for online classmeetings, threaded discussions, online lectures, bulletin boards etc

    %XVLQHVV 5HVHDUFK 3DUN : collaboration in D SURMHFW with a project workplace for each team includingtools for project administration, task assignments, project timetables, sharing of documents etc

    0DUNHW collaboration in D YLUWXDO FRPSDQ\with support for realistic eBusiness transactions includingtools for web-site design, customer registration, payment services, delivery services etc.

    &LW\ +DOO : collaboration in D YLUWXDO FRPPXQLW\with support for large meetings in a virtual conference

    room and with tools for member administration, voting, zoning and setting of access rights to differentfacilities and resources in the city, e.g. intellectual property rights etc.The learning process in Busy City is designed to support and enhance actively a complete OHDUQLQJ F\FOH

    in eBusiness [see Fig. 1], from the novice student to the president of a virtual company who uses eCommerce inhis daily transactions with his customers. The student may enrol at the Campus (1) and take a course ineBusiness that has a number of group work assignments. One of these might need the laboratory facilities of atechnology provider established at the Business Research Park (2). Here the student may engage in a project toset up a pilot application of a new business idea or a new technology, e.g. an Internet-Shop for virtual travels.The team has the option to transform itself into a management staff of a virtual company that is engaged in realeCommerce business on the virtual Market (3). The running of this virtual company may provide experiences

    mailto:[email protected]:[email protected]
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    that both the customers and the staff deem are relevant enough to feed back into Busy City as a newestablishment, open also for external customers (non-residents). The Community of Busy Citizens at the CityHall (4) must take such a decision as it might influence neighbours etc. The experience gained, the lessons learntand the future potential of the virtual company, will be taken into consideration in the design of a new course atthe Campus (1). In this way, we have a learning cycle that accumulates both theoretical knowledge and practicalknow-how into a common asset of immaterial, intellectual capital that can be used in new learning processes.During the cycle, Busy City evolves to better serve its purposes as a home for life-long learning in eBusiness.

    A dedicated JUDGXDWLRQ V\VWHPhas been developed to integrate this learning process into the primarybusiness process of Busy City to allow more formal careers within Busy City, e.g. a temporary visitor thattransforms into a resident Busy Citizen [Wallin 1999]. From a business point of view, Busy City acts as D IDFWRU\ RI QHZ YLUWXDO FRPSDQLHVwith the Community of Busy Citizens as the first pilot market.

    )LJXUH : The learning process and the four areas of collaboration in Busy City.

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    7R OHDUQeBusiness in Busy City is WR FUHDWHand run eBusiness processes - but first experimentally! Whatmakes Busy City unique from other virtual business schools and learning environments is that it goes beyond thetraditional "academic" campus concept. It supports and integrates the students development from being a noviceeBusiness student to the launch of a full-scale eCommerce site for a new virtual company. There is no need toleave Busy City to be able to fulfil this development - on the contrary. In a similar situation, a traditional schoolwill have a big loss in time, knowledge and human resources due to the fact that the students have to leave theschool to be able to try out their commercial projects somewhere else. Due to the logic of the learning process inBusy City, there is a good chance that both the student and the new virtual company will be fully prepared forsuccessful business operations in the next Millennium.

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    [Wallin 1998] Wallin, E. (1998). %XV\ &LW\ DQ RYHUYLHZ. CITY Conversity AB, Lund.Available as a PowerPoint presentation at http://busycity.ics.lu.se

    [Wallin 1999] Wallin, E. (1999). "A business model for an online learning community - the case of Busy Cit \W K 2QOLQH /HDUQLQJ &RQIHUHQFH HXUR, Gloucestershire Business School, Cheltenham, UK.

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    Collaboration by making deals andsigning contracts as a business

    partner

    Staff and Company

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    Collaboration by working as a memberof a team in a project with a commercialpotential

    Team and Project

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    Collaboration by creating, sharingand managing community assets

    Citizen and Community

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    Collaboration by participating in acourse and belonging to a class

    Class and Course

    http://busycity.ics.lu.se/http://busycity.ics.lu.se/