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Business Models What’s new? Dave Mawhinney CMU Center for Innova;on & Entrepreneurship Donald H. Jones Center for Entrepreneurship Managing Director, Open Field Entrepreneurs Fund

Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

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Page 1: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Business  Models  What’s  new?  

Dave  Mawhinney  CMU  Center  for  Innova;on  &  Entrepreneurship  Donald  H.  Jones  Center  for  Entrepreneurship  

Managing  Director,  Open  Field  Entrepreneurs  Fund  

Page 2: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

©  Dave  Mawhinney  2012  

The  Business  Plan  is  Dead!    

 

Long  Live  Business  Planning!  

Page 3: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

©  Dave  Mawhinney  2012  

Page 4: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 5: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 6: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 7: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 8: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 9: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 10: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 11: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 12: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 13: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 14: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 15: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 16: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 17: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 18: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 19: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 20: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 21: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 22: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 23: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 24: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 25: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 26: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 27: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 28: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 29: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 30: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 31: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief
Page 32: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Game  Changers  in    your  Genera;on?  

Open  Source  SoNware  

LAMP  Stack  

Cloud  Compu;ng  

World  Wide  Web  

Page 33: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

The  Long  Tail  

What  Business  Models    were  Enabled?  

Page 34: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

"We  sold  more  books  today  that  didn't  sell  at  all  yesterday  than  we  sold  today  of  all  the  books  that  did  sell  yesterday.“    Josh  Petersen,  Amazon  Employee  explaining  the  long  tail  to  a  colleague  that  did  not  get  it  

Page 35: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

"NeDlix  members  love  watching  instantly,  but  we've  come  to  recognize  there  is  sGll  a  very  large  conGnuing  demand  for  DVDs  by  mail,"  said  Andy  Rendich,  NeDlix  Chief  Service  and  OperaGons  Officer.  "By  beQer  reflecGng  the  underlying  costs  and  offering  our  lowest  prices  ever  for  unlimited  DVD,  we  hope  to  provide  a  great  value  to  our  current  and  future  DVD-­‐by-­‐mail  members."  

Quick Poll What do you think about Netflix's price hike and plan change? Love it 15.71% Hate it 84.29%

Verdict?   15.71%    Love  it                              84.29%  Hate  it                                                                                                                                                                Source:  Huffington  Post  

Page 36: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

“Give  your  service  away  for  free,  possibly  ad  supported  but  maybe  not,  acquire  a  lot  of  customers  very  efficiently  through  word  of  mouth,  referral  networks,  organic  search  markeGng,  etc.,  then  offer  premium  priced  value  added  services  or  an  enhanced  version  of  your  service  to  your  customer  base.”            Fred  Wilson,  Union  Square  Ventures  

Page 37: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Freemium  Services  

Page 38: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Virtual  Goods?!?  

Page 39: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Shout-­‐out  for  Non-­‐Tech    Innova;ve  Business  Model  

Co-­‐opted  Customer  to  Provide  Key  Ac;vi;es    to  Improve  the  Value  Proposi;on    

Page 40: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

New  Models  for  Partnering  

Page 41: Business’Models’ What’snew? - CMU€¦ · "NeDlix"members"love"watching"instantly,"butwe've"come"to" recognize"there"is"sGll"avery"large"conGnuing"demand"for"DVDs"by" mail,""said"Andy"Rendich,"NeDlix"Chief

Business  Models  What’s  new?  

Dave  Mawhinney  CMU  Center  for  Innova;on  &  Entrepreneurship  Donald  H.  Jones  Center  for  Entrepreneurship  

Managing  Director,  Open  Field  Entrepreneurs  Fund