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  • Business Transformation with ECM for SAP

  • Paul Unsworth

  • NASDAQ: OTEX, TSX: OTC

    OpenText Confidential. All Rights Reserved. 3

    140Offices around the world

    # EIM

    16

    # of Transactions

    8000

    # of Employees

    $1

    Global Revenue

    Billion

    Customers

    550k

    Trading Partners

    80k

    .3

    Billion

    20

    # of Innovation

    years

  • OpenText Confidential. 2014 All Rights Reserved. 4

    20 Years of Innovation & Partnership#1 Solution

    Extension Partner

    4000+ Customers

    12 Resell

    SolutionsContent Enriched Business

    Process Transformation

    First ISV Powered

    by SAP NetWeaver

    ArchiveLink

    Co-Development

    Solution Extension Partnership

    (Reselling)

    Co-Development of DoD 5015.2 certified

    Records Management

    Mobile

    CloudHANA

  • OpenText Confidential. 2014 All Rights Reserved. 5

    Suite for SAP

    360 Degree

    Information Access

    Document Access

    Secure and Compliant

    Storage of Information

    Archiving

    Content Enriched

    Business ProcessesExtended ECM for SAP

    Streamlined

    Accounts Payable

    Vendor Invoice Mgt

    Automated Digital

    Employee File

    Management

    Employee File Mgt

    Collaboration in

    SAP Portal

    Portal Connect

    Content Generation

    Personalization

    Communication

    Document Presentment

    SAP Business Process

    and SP Governance

    SharePoint Services for

    Extended ECM

    Secure Content

    Synch and Sharing

    Tempo Box

    Content Enriched

    Processes for Oracle

    Extended ECM for EBS

    Digital Receipt

    Handling for

    Expense Mgt

    Travel Receipts Mgt

    Web Content Mgt

    for SAP Portal

    Portal Site Mgt (WEM)

    Rich Media

    Management

    Digital Asset Mgt

    Cloud Mobile Social Hana

    Content Lifecycle

    Management

    Content Suite Platform

    hybris SharePointAriba Success Factors GXSSAP Business Suite Office 365 Oracle

  • OpenText Confidential. 2014 All Rights Reserved. 6

    Definition

    Business transformation is defined as a complex

    organizational change process affecting the entire value

    chain that has the potential to radically alter the company's

    relationship with the wider economic and societal

    environment.

    - Business Transformation Academy

    https://www.bta-online.com/what-we-do/research/business-transformation-management/

    https://www.bta-online.com/what-we-do/research/business-transformation-management/

  • OpenText Confidential. 2014 All Rights Reserved. 7

    What drives Business Transformation

    Digital Customer

    Powerful Devices

    ubiquitous access to

    information

    social networks

    Empowered

    Customer

    Hyper connected World

    Big Four innovations

    Cloud, Mobility

    Big Data, Social

    New value chains,

    new business models

    Globalization

    New markets

    Global scale

    Market consolidation

    (M&A)

    Global Regulations

    Global

    Organization

  • OpenText Confidential. 2014 All Rights Reserved. 8

    Extended ECM Content-Enables

    Numerous Processes across the Enterprise

    Planning /

    Product

    Development

    ProcurementProduction &

    Operation

    Sales &

    Marketing

    Customer

    Service

    Finance

    Human Resources

    Legal

    IT

    Supplier Information

    Management

    Contract Management

    Sourcing Strategies

    Order Management

    Brand Asset Management

    Collateral Management

    Campaign Management

    Account Management

    Contract Management

    Customer

    Communications

    Multi-channel Customer

    Service

    Case Management

    Project Management (E&C, R&D, etc.)

    3rd Party Collaboration

    IP & Knowledge Mgmt.

    Archive Data And Content

    Consolidate ECM Systems

    Paper Archive Elimination

    Legacy Decommissioning

    Information Retention

    Enterprise Records

    Management

    Automated Compliance

    eDiscovery

    Contract Management

    Vendor Invoice Management

    Expense Reimbursement

    Collections

    Dispute Management

    Customer Invoicing

    Employee File Management

    Talent Sourcing & Acquisition

    Reward & Retain

    HR Record Retention

    Policy Management

    Enterprise Asset Mgmt.

    Distribution / Logistics

    Product Lifecycle Mgmt.

    Quality Management

  • OpenText Confidential. 2014 All Rights Reserved. 9

    Process Content

    Unique Business Value

    Drives the Work Provides the Context

    Content Enriched Business Processes

    Business Transformation with ECM for SAP

  • OpenText Confidential. 2014 All Rights Reserved. 10

    Manage Enterprise Content in Context of

    Structured Business Processes

    Old Paradigm

    Content Managed Separately from

    Core Business Processes

    Core Business Processes

    Content

    Create/Capture

    Review/

    Collaborate

    Access/Distribute

    Preserve/Destroy

    Store/

    Secure

    New Paradigm

    Content Integrated With

    Core SAP Business Processes

    (e.g. ECC, SRM, CRM, PPM)

    Content enrichedBusiness Processes

    Create/Capture

    Review/

    Collaborate

    Access/Distribute

    Preserve/Destroy

    Store/

    Secure

  • OpenText Confidential. 2014 All Rights Reserved. 11

    Innovation with SAP ECM by OpenText

    Where do we deliver Innovations? How do we drive value?

    FRONTEND

    CONTENT & PROCESS

    BACKEND

    Accelerate business decisions

    Accessibility & Collaboration

    Streamlined Communication

    Document management cost

    Review and approval process

    Search & Discovery costs

    Improve process compliance

    Secure records management

    Manage regulated processes

    Agility

    Cost

    Compliance

    Where do we deliver Solutions? How do we drive value?

    Business

    Transformation

    Collaboration

    Content

    Lifecycle Mgmt.

  • OpenText Confidential. 2014 All Rights Reserved. 12

    Process-centric Collaboration without Barriers

    MS SharePoint

    SAP ECC

    SAP Portal

    ECM Web

    MS Windows

    E-mail & MS

    Office

    Mobile Devices

    SAP CRM / SRM

  • OpenText Confidential. 2014 All Rights Reserved. 13

    Enabling Business Transformation

    with OpenText Suite for SAP

    Supplier

    Excellence

    Product

    Excellence

    Customer

    Excellence

    Workforce

    Excellence

    Asset

    Excellence

    Finance

    Excellence

    content -enr iched business processes

  • OpenText Confidential. 2014 All Rights Reserved. 14

    Business Value SolutionsSolutions tailored to meet specific SAP business process requirements

    Logistics &

    Distribution

    Sales Account

    Mgmt

    Customer Billing

    & Service

    Brand Asset

    Mgmt

    Product Excellence

    Supplier Excellence

    Customer Excellence

    Order to PaySupplier &

    Contract Mgmt

    Strategic

    Sourcing

    Manage

    Employee InfoTalent Sourcing

    & Acquisition

    Asset Excellence

    Finance Excellence

    Accounts

    PayableCollections

    Customer

    Invoicing

    Workforce Excellence

    Reward &

    Retain

    Expense

    Mgmt

    Quality

    MgmtProject

    Mgmt

    Sales

    Order Mgmt

    Enterprise

    Asset MgmtWell File

    Mgmt

    Product

    Lifecycle MgmtCapital

    Projects

    Real Estate

    Mgmt

    EH&S

    Mgmt

  • OpenText Confidential. 2014 All Rights Reserved. 15

    Cloud Deployment Models

    Talent Hybrid

    Core HR

    SAP ERP

    Talent Solutions,Workforce Planning,Workforce Analytics

    Full Cloud HCM

    SAP ERP

    Core HR (Employee Central)Talent Solutions Workforce

    Planning and Workforce Analytics

    Cloud HR

    Cloud

    Core

    HR

    Side by Side HCM

    Core HR

    SAP ERP

    Headquarters

    Subsidiaries

    Talent Solutions,Workforce Planning,Workforce Analytics

    Cloud

    Core HR

    Delivered and Maintained Integration

    SAP Employee File

    Management by OT

    *EFM SF cloud connector Release 4.0 - Oct. 2013

    Hosting available today. *EC integrations Blueprint Roadmap - planned *xECM Cloud

    Roadmap Released - planned

    Extended ECM

    SAP xECM by OTSAP Employee File

    Management by OT

    Roadmap

    Value centralized and compliant 360 view - integrated ERP business processes

    case management - records mgmt.Flexible, globally scalable compliant

    Hosting available today. *EC integrations Blueprint Roadmap - planned *xECM Cloud

    Roadmap Released - planned

  • OpenText Confidential. 2014 All Rights Reserved. 16

    Leverage existing SAP ERP investment and extend

    business value and leverage

    HR Shared Services

    First call resolution

    Access to non-SAP

    content

    Quick Search

    Reduce Paper Tourism

    Reduce storage costs

    Increase Process

    Efficiency

    Agile Service Delivery

    Talent Management

    Strategies

    Employee

    Engagement

    Process and Costs

    VP HR

    Talent Management

    HR IT Manage

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