Business & Technology

Course Overview

Business

Technology Global Society

Business ModelsBusiness EnvironmentFunctional Areas / Processes

Childbirth, HungerEducation, PovertyTerrorism

Industrial RevolutionComputing TechnologyInternet

Business Value Chain

Collection of activities that a business (or a chain of businesses) undertakes to design, produce, market, deliver, and support products or services

SuppliersProducts/Services

Market

PurchasingLogistics/TransportationInventory Management

AccountingFinanceHuman Resources

MarketingCustomer AcquisitionCustomer Retention

Strategy / Information Technology / Business Analysis

Environments

External Global environment – can affect all industries Business environment – pertaining to a specific

industry Internal

Functional areas, organization

Global Environment

International Extent of involvement

Political/Legal Monopoly, Consumer protection, environment, etc.

Economic Growth, decline, stagnation

Technological Change affects products, consumer behavior

Sociocultural Fashion, tastes, demographics, ethics, diversity

Business Environment

Porter’s 5 Forces model:1. Suppliers2. Buyers3. Competitors4. Substitute Products5. New EntrantsAlso, Allies Regulators

Internal Environment

Strategies Information Management Culture Organizational Structure

Functional Areas

Production/Operations Finance Accounting Marketing Information Systems

Overview/Service Areas – Management, Strategy, Entrepreneurship, Business Analysis, Research & Development (R&D)

Technology

What is it? Broad eras of technological change

Industrial Revolution – manufacturing economy Computer - Service economy Internet - Information economy