BUSINESS SERVICES

Goals and Objectives

2005-06

2

*TOP EIGHT*

ACCOMPLISHMENTS DURING 2004-05

3

Received clean financial audit for 2003-04

Dun & Bradstreet rating improved

(CFCC Goal 10)

4

Integrated document imaging, scheduling, Web Advisor, and E-procurement

Installed 264 new computers for the Verizon initiative

(CFCC Goals 3 and 4)

5

Data conversions from IIPS to Colleague

Coordinating and managing CIS project

(CFCC Goal 3)

6

Redesigned CFCC website Increased the speed of Internet

access from 4.5 MB/second to 13 MB per second

(CFCC Goals 5 and 12)

7

MAJOR OBJECTIVES

2005-06

8

ADMINISTRATION UNIT

9

UNIT PURPOSE

Provide oversight for financial and related resources, information services, and administrative support to the College President.

10

MAJOR OBJECTIVES Manage College financial

resources effectively Complete implementation of

the budget segment of SPOL

(CFCC Goals 10 and 11)

11

CIS Project Management: Coordinate training and

information distribution Hold weekly meetings to

evaluate and monitor successful implementation

12

Participate in weekly project manager and conversion conference calls

(CFCC Goal 3)

13

FINANCIAL OPERATIONS

UNIT

14

UNIT PURPOSE Execute the budget and

related financial activities and operations of the College.

15

MAJOR OBJECTIVES Maintain financial integrity Implement accounts receivable

and cash receipts module in Colleague

Improve customer service

(CFCC Goal 10)

16

Provide in-service training on budget codes and reports

Implement the budget module in Colleague

(CFCC Goal 10)

17

Electronically distribute departmental budget reports

Continue to cross-train employees in the financial area

(CFCC Goal 10)

18

PURCHASING AND INVENTORY

UNIT

19

UNIT PURPOSE Provide logistical support in

the areas of purchasing, equipment inventory control, and bookstore operation.

20

MAJOR OBJECTIVES Implement E-procurement Implement FA Link interface Complete ordering of equipment

and supplies for the Applied Technologies building

(CFCC Goals 3 and 10)

21

INFORMATION SERVICES

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UNIT PURPOSE Provide technology information

services and technical support for the College.

23

MAJOR OBJECTIVES Create student help desk Create wireless “hot spots” Ensure business continuity

(CFCC Goals 3 and 5)

24

Move and set-up 450 (308 are new) computers, 50 printers, 60 network switches, 100 telephones, and load software on new computers at the Applied Technologies building

Continue Colleague implementation(CFCC Goals 3 and 4)

25

GENERAL INSTITUTION

UNIT

26

UNIT PURPOSE Provide logistical support in

the areas of shipping and receiving, mail services, and central stores.

27

MAJOR OBJECTIVE Implement package tracking

system Receive and process new

equipment and supplies for Applied Technologies building ($2.5M)

(CFCC Goal 10)

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PARKING UNIT

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UNIT PURPOSE Provide supervision and

consistent coordination of parking assignments for faculty, staff, and students.

30

MAJOR OBJECTIVES Coordinate parking move from

Wilmington to North Campus Coordinate parking attendants

at the North Campus

(CFCC Goal 2)

31