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Teltech ProposalVSAT Response
November 6, 2020
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• Dallas, TX
• Corporate HQ - Frisco
• DFW Operations Center – Flower Mound
• Grand Junction, CO
• Alternative Solutions
• Operations Center
• Raleigh, NC
• Operations & Testing Center
Regional Offices
Key Services Offerings
• Forward & Reverse Logistics / Warehouse / Transportation
• Support Services and Staffing
• Technology Asset Lifecycle Management
• Value Added Supply Chain Management
• Emerging Technology Solutions
• Drone Solutions
• Solar Power Solutions
• IoT Tracking Devices
• WNENC (Natl Women’s Business Enterprise Certification)
• WOSB (Woman Owned Small Business)
• NABA (Native American Business Association)
• NMSDC (Natl Minority Supplier Development Council Certification)
• SBE (Small Business Enterprise – DFW Minority Council Certification)
• HUB (Texas Historically Underutilized Business Certification)
• CPUC (CA Women/Minority Business Enterprise (WMBE)
Diversity Certifications
• ISO 14001 – Environmental Management System Certification
• ISO 45001 – Occupational Health & Safety Management System Certification
• ISO 9001/TL 9000 R6.0/R5.5 – ICT Quality Management System Certification
Industry Certifications
Corporate Information
Teltech Group
Corporate Headquarters
3211 Internet Blvd. Suite 300
Frisco, Texas 75034
469-713-3801
www.teltech.com
Contact
Lisa HanlonExecutive Chairman & [email protected]
Mike [email protected]
Teltech Overview
Teltech Group Leadership
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Lisa Hanlon - Chairman and Chief Executive OfficerLisa Hanlon is the Co-Founder, Executive Chairman and CEO of Teltech Communications. In this role, she is responsible for business development and strategy and executing the strategic goals and initiatives of the company. Prior to co-founding Teltech in 1999, Lisa began her telecom career overseeing OEM and strategic partner relationships in the secondary market industry. Lisa currently serves on the Board of Directors of the DFW Minority Business Council and is the co-founder of Women for Wounded Warriors, a non-profit organization that provides resources, support, and employment opportunities for spouses, family members and caregivers for our American Veterans.Lisa studied pre-med at the University of North Carolina-Greensboro and the University of Colorado-Boulder and is a graduate of the Tuck-WBENC Executive Education Program.
Danny Wade - Chief Operating OfficerDanny Wade brings 35 years of telecommunications leadership and experience to the Teltech Group. Wade joined the company in 2010 and in his current position, he is responsible for the overall execution and performance of Teltech’s operational activities.Prior to joining Teltech, Wade served as an industry consultant in the areas of Supply Chain, Organization Development, Strategy, and Business Development.From early 2007 through mid-2010, Wade was President and Chief Operating Officer for Goodman Networks and played a major role in Goodman’s growth and success from a $100M company to a $500M company during that period. Previously, Wade was Group Vice-President, Operations, Services & Quality for Alcatel North America.Wade is a senior member of the University of Oklahoma Industrial Engineering Advisory Board. He holds a B.S. in Industrial Engineering from the University of Oklahoma.
Mike Meagher- PresidentMike Meagher is the President of Teltech Group, joining the company in 2019. In this role, Mike is responsible for establishing the short and long-term goals, plans and strategies to achieve the profitable growth objectives of Teltech Group.Mike brings over 20 years of leadership and experience in the telecommunications industry to Teltech, holding executive positions in operations, sales and finance for Ericsson and Nortel Networks. In his most recent role, Mike was responsible to develop the strategy and design the infrastructure for Ericsson’s Factory of the Future, leveraging 5G technology and Industrial IoT to onshore 5G radio production inside the United States. Prior to that, Mike was Vice President, Supply & Logistics for Ericsson Group Supply Americas, where he had end-to-end supply and logistics responsibility for an $8B+ Business across North and South America. Mike received his MBA with a Finance concentration from Southern Methodist University and his BBA with a Finance concentration from the University of Texas at Arlington.
Delivering Business Results To Valued Customers
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• Forward/Reverse Logistics/Warehousing/Transportation
• Technology Asset Lifecycle Management
• Reuse, Redeploy, Recycle, Repurpose, Resell
• Value Added Supply Chain Management Services
• Vendor Management
• Material Procurement
• Pre-assembly, Testing and Kitting
• Asset Management IoT Devices
• Personalized Support Services and Staffing
• Emerging Technology Solutions
• Solar Power/Drone Solutions
• Private Networks
Teltech’s reputation is built on solving the toughest asset management challenges facing our clients
Experience You Can Count On
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Teltech’s mission is creating innovative solutions for our customers
Results You Can Count On
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Teltech Delivers
• 2020 Logistics/Order Management Results• > 99% Shipping Accuracy Average in 2020• 100% Order Accuracy in 2020• 2 Years No Lost Time Accidents 2019/2020
• Tier One Carrier Project• Reverse Logistics & Asset Management for 40K+
Cell Sites• $750M+ Capex Cost Avoidance Via Reuse• $65M+ Gained From Resale & Recycling• More than 135 million pounds of landfill
avoidance
Frisco, TexasCorporate HQ
DFW Operations Centers
Grand Junction, COAlternative Solutions
and Operations Centers
Raleigh, NCOperations/Testing
Center
Distribution Centers & Regional Warehouses
Project Warehouses/Final Mile Footprint
Standard PWH Locations
Telecom PWH Locations
Value Added Supply Chain Management
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Trusted Technology Supply Chain Solutions
What We Do:
• Forward and Reverse Logistics Handling
• Pick, Pack and Ship
• Kitting/Light Assembly
• Consumable Material Sourcing
• Pre-Commissioning Deployment Testing
• Scalable Warehouse Space
• Controlled Warehouse Access
• Inventory/Spare Parts/RMA Management
• Vendor Management
• Transportation Management
Our Client’s Benefits:
• Nation-wide End-to-End Fulfillment Solution Provider
• Proven Reverse Logistics & Asset Management Optimization – TAM 2.0 Tool
• Execution of Forward Logistics to support Rapid Delivery
• Efficiencies of Kitting/Integration in Warehouse prior to Deployment
• Benefits of Full Life Cycle Asset Management
• Improved Efficiencies for Warranty Returns
Teltech Government Services
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International Traffic in Arms Regulations (ITAR) Complaint
Order Picking, Packaging, Processing of Shipments & Value-Added Services
Custom Clearance globally
Documentation
International Maritime Dangerous Goods Code (IMDG)
International Air Transport Association - Dangerous Goods Regulations (IATA-DGR)
Transit Permits, Escorts, Liaise with US embassies abroad
Secure Container Stuffing
Transport Insurance
Dangerous Goods (DG) Coaching
Utilize trucks specially equipped for explosives - EX/II and EX/III
24-hr. Emergency Services
Government Core Competencies
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3-5 Day Deferred
Expedited Ground
Priority / AOG / NFO
Next Day / Second Day
LTL / FTL / Over Dimensional
Bonded Warehousing
Expedited & Consolidated
Import & Export
Document Expertise
Licensed Customs Brokerage
Air & Ocean Charters
Ocean FCL and LCL
Exclusive Vessel & Charter
Hand Carry / White Glove
Breakbulk & Project Cargo
Credentials
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ISO 9001:2015 Certified for Govt Services
ITAR Certified and Compliant
Certified Woman’s Business Enterprise National Council (WBENC)
Certified Woman Owned Small Business (WOSB)
DoD 5100.76M Facility & Cargo Security and DTR 4500.9R, Part II, Cargo Movement and SDDC MFTURP-1
HAZMAT- Dangerous Goods
Class 1 & Energetics Certified
Ocean-Air Certified
Certified by: C-TPAT, IATA, IAC NVOCC
Compliance with TSA, DOT, FMC, US-CBP
D&B: 78-5323440
Cage Code: 6G6T0
Small Business Air Freight Forwarder (NAICS #481212)
Approved SCAC Code: PMNI, POPG
NAICS Codes: 492110 (Primary), 481212, 483111, 484110, 484121, 484122, 488510, 541614
Certifications & Memberships
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Teltech Group Certifications
Teltech is certified by the following organizations: Cherokee Nation as a Native American Business, National Minority Suppler Diversity Council (NMSDC), Women’s Business Enterprise National Council (WBENC), and California Public Utilities Commission (CPUC) and has a GSA Schedule 70.
Diversity Certifications:
• National Minority Suppler Diversity Council (NMSDC), #DL02773• Native American
• Women’s Business Enterprise National Council (WBENC), #234820
• Small Business Enterprise, # DL02773
• Women Owned Small Business, # WOSB171053
• Public Utilities Commission (CPUC), # VON 3KS00009
• Texas HUB, #1841516801400
Memberships
• QuEST Forum (Now TIA)• TM Forum• Communications Carrier Association (CCA)• Wireless Industry Association (WIA)• NATE
Teltech Warehousing Capability
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Customs clearance capability
Secure bonded facility with controlled access
Scalable warehousing capability to provide flexibility
Modular staging space
Anti-tip crating and shipping
Proven expertise in rack-mounting of equipment and in-rack cabling
Safety oversight and training
Environmentally sound practices
Skilled staffing resources
Teltech Technology and Innovation
Use of NetSuite ERP and Inventory Management – Recognized Best-in-Class solution
Teltech has developed a cloud-based, on-line asset management tool (TAM 2.0 ) that provides real-time inventory status and shipment tracking
Advanced Technology Initiative utilizing 5G IoT to support and implement Warehouse of the Future
Secure and tested Disaster Recovery and Business Continuity Plan
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Thank You!
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Logistics Use Cases
Sprint NV Reverse Logistics & Asset Mgmt.
Teltech supported Sprint’s Network Vision Project as the Reverse Logistics and Asset Management Partner. Objective was to maximize the overall asset management of its legacy equipment, including reuse of legacy equipment to reduce CapEx spend. Teltech created a solution that provided a set of end-to-end services that meet Sprint’s needs.
Sprint saved over $550M in network deployment and equipment CapEx costs via refurbishment for reuse of invested assets. Teltech’s Reuse and Recycle Zero Landfill
solution resulted in zero landfill and supported Sprint’s EPA Award
Logistics• Over 500k sq. ft. of Grand Junction, CO
warehouse space
• 1.1M serialized assets received and tracked
• National transportation carrier solution
• Success of reverse logistics solution resulted in forward logistics relationship with Carrier
Fulfillment• 6,000 equipment orders fulfilled
• 2,500 kitting orders processed
Asset Management and Recovery• 42k return orders processed through
distribution center network
End of Life• 400 cabinets de-manufactured per week
• 100,000 lbs. of electronics and wire de-manufactured per week
• 42M lbs. of metal recycled
• 23M lbs. of batteries • 7M lbs. of electronics recycled (e-Waste)
Solution Utilization
Samsung Reverse Logistics Project
Asset Management and Recovery• Segregation of e-scrap for higher recovery
• Strong partnerships with established e-waste, battery and metal refinery partners
• Supported reuse process for Carrier through refurbishment of legacy assets
End of Life• Transparency on all phases of the operations
with traceability to the serial number level through certificates of destruction
• Reduction in Carbon Footprint & Zero Landfill
Logistics• 38 Nationwide local storage and staging
facilities for de-installed assets
• Custom asset tracking application - TAM
• Outgoing shipments facilitated by nationwide transportation network
Samsung was selected to upgrade Sprint’s wireless network and was looking for a partner to support the reverse logistics for decommissioned and de-installed equipment per Sprint. Teltech created a solution that provides a set of end-to-end services to meet the needs of Samsung and Sprint.
Teltech’s solution provided Sprint/Samsung with Zero Landfill results and >25 million pounds in landfill reduction through the use of Teltech’s Reuse, Resale, Repurpose & Recycle processes
for 15,000 cell sites.
Program / Project Management• Dedicated team to manage 38 nationwide
facilities and associated logistics• Managed disposition and transportation of
assets which allowed OEM to meet Sprint’s requirements
Solution Utilization
Teltech’s Solution for Clearwire WiMax Decom
Asset Management and Recovery
• Huawei Assets Managed to meet DOJ requirements – Certificates of Destruction
• Segregation of e-scrap for higher recovery
• Strong partnerships with established e-waste, battery and metal refinery partners
End of Life• Transparency on all phases of the operations
with traceability to the serial number level through certificates of destruction
• Reduction in Carbon Footprint & Zero Landfill
Logistics• Nationwide local storage and staging facilities
for de-installed assets
• Custom asset tracking application - TAM
• Outgoing shipments facilitated by nationwide transportation network
Teltech provided end-to-end program management by offering an experienced dedicated team to manage all in-market logistics, warehousing needs nationwide. Teltech Asset Management and End-of-Life capabilities allowed Sprint to meet all DOJ audited requirements on Huawei assets.
Teltech’s Program Management and proven success for decommissioning, asset management and recovery coupled with our industry specific end of life expertise in telecommunications ensured that Sprint’s Clearwire
decom was optimized for safety, quality, schedule and cost while reducing all environmental impacts and further enhancing Sprint’s brand as a leader in Sustainability and CSR.
Field Services• Provide Decommissioning Crews for
Central Region
• Utilize strategic relationship with W4W
Proposed Solution
