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“Your Safety is Our Priority”
BUSINESS PROFILE
TEL: +264 407283 FAX: +264 408249
P.O. BOX 8690 SWAKOPMUND NAMIBIA EMAIL: [email protected]
ERF 3965, EINSTEIN STREET, NEW INDUSTRIAL,
SWAKOPMUND NAMIBIA
CCN COMPEX, ABRAHAM MASEGO STREET, SOWETO, WINDHOEK
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“Your Safety is Our Priority”
DIRECTORS
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“Your Safety is Our Priority”
Table of Contents:
Number Page
1. Statement of Confidentiality and non- Disclosure…………………………………..……… 5
2. About Us……………………………………………………………………..…………..……………………….. 7
3. Corporate Leadership……………………………………..…………….………………………………….. 7
4. Our Advantages……………………………………………....……………………………………………….. 9
5. Vision & Quality Process……………………………………………………………………….…………… 9
6. Aims & Objectives………………………………………….……………………………….………………… 11
7. Company Structure…………….………………….………………………………………….……………. 13
8. Our Guarantees………………………………………………….………………………………………………15
9. Financial Credibility………………………..…………………………………………………………..…….. 15
10. Other Essential Services ……………..…………………………………………………………………… 15
11. Payment terms…………………………………………………………………………………………….……. 17
12. Conclusions……………………………………….………………………………………..………….……….… 18
13. Gallery………………………………………………………………………………….……….……………………….19 - 34
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1. STATEMENT OF CONFIDENTIALITY AND NON – DISCLOSURE:
This document contains proprietary and confidential information. All data submitted to the Our Valuable Clients is in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with Ombala Security Services cc. The recipient agrees to inform present and future employees of Swakopmund Municipality who view or have access to its content of confidentially nature. The recipient agrees to instruct each employee that they must not disclose any information concerning this document to others except to the extent those matters are generally known to, and are available for use by, the public. The recipient also agrees not to duplicate of distribute or permit others to duplicate or distribute any material contained herein without OSS express written consent. BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY AFOREMENTIONED STATEMENT
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“Your Safety is Our Priority”
24 HOUR ARMED RESPONSE TEAM
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“Your Safety is Our Priority”
2. About us
It is with extreme pleasure that we would like to offer the Municipality of Swakopmund our home-grown skills and expertise via Ombala Security Services cc (Registration No CC/2015/07043) Social Security Commission Registration Number /Compensation Fund:30096739, Income Tax Number: 6860343 01 - 01) to render Security Services with high expectancy, dedication, assurance of reliability, dependability and transparency with one great aim to created employment opportunities by assists government in the fight of poverty alleviation amongst many unemployed Namibians.
Ombala Security Services is specialized in the development of Trained Security Manpower personnel of a wide variety of high profile business for organizations of all sizes. Our company provides security guarding and related services to all government-owned corporations, or state-owned enterprises, and many departments, agency, special purpose district, or other instrumentality of the government. The members of Ombala Security Services have an average long experience in the Security & manpower industry. The operation team comprised of highly trained and experienced local civilians. Most of our guards have thorough knowledge of laws, legal codes, government regulations, executive orders, agency rules and the democratic political process.
The name of OMBALA (OMBALA SECURITY SERVICES) translates from Oshiwambo to English as ROYAL (ROYAL SECURITY SERVICES) that was founded in 2010 by Mr. Harold Lucas and was later rename as OMBALA in 2012 with the joining of new partners namely, Mr. L. Shigwedha and Mr. C. Buys
3. Corporate Leadership
Harold C. Lucas; is a former veteran in the Defence Force, Private and Government Security, He served at the Crime Prevention Unit and as a drill instructor in the Namibian Police. He also worked at Welwitchia Security Services as Site Manager at Rossing Uranium Mine in 2008-2010. He is currently serving as Head of Operations in Ombala Security Services and Head of HR/Finance at LC Investments cc.
Levi Shigwedha; is a former government employee of the Ministry of Education, Department of National Examinations and Assessments (DNEA) that dealt with learners National Examinations. He also worked in various capacities of sales and marketing in the private sector. He is currently the Head of Business Development at Ombala Security Services cc.
Claus Buys; devoted most of his time in Business Development , with proven track record in sales and marketing.
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“Your Safety is Our Priority”
INDUCTIONS
4. Our Advantages
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“Your Safety is Our Priority”
• Understands security requirements • Offer practical and workable solutions • Excellent liaison with local Police Force • Meeting statutory requirements • Reliable and proven security designs • Guard Monitoring System • Strict Quality Control • Supervisors on mobile communication • Customer feedback system • Surprise checks by Quality Control managers • Customer oriented; value for money service • Regular on the job training to meet the changing environment of the company
Responsive Timings: 10 minutes of travelling time / whichever is less
Management Meetings:
• Team Leaders = Daily • Supervisors = Daily • Managers = Weekly • Directors = Monthly
“Setting up and meeting deadlines is our priority”
5. Vision & Quality Process Vision Statement: To emerge as one of the leaders in the manpower security business in the World through focus, commitment to customers and service excellence Quality Policy:
• To be committed to achieve total customer satisfaction by providing services based on effective and efficient quality management systems.
• To continually review and upgrade our business processes and ensure consistent
training of our employees.
• Display highest level of integrity, transparency and commitment to customers in everything we do.
• Maintain close relationship and good communication with our business customers
by returning all calls and emails promptly.
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“Your Safety is Our Priority”
.
OMBALA SECURITY
HEAD OFFICE Einstein Street, New Industrial
SWAKOPMUND
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“Your Safety is Our Priority”
6. Aims & Objectives
• To provide our client the best and affordable security services. • To produce the best environment and appearance at the final possible use – cost. • Provide pro-active training programs with regard the handling of safety and
security equipment’s. • To be there as quick as possible when the client needs us. • Maintained good reputation and higher standards of ethics for client satisfaction. • Use of the modern tools and techniques to keep up with the sophistication of your
Brand Image. • Provide all officers and staff members with company name tags. • Safe and easy to use products – employee safety and satisfaction. • Offer continuous trainings/drills to enhancing service delivery through fresher
courses in accordance with the regulatory authority • Bench marking and Standardization. • Applied various alternatives to offer client satisfaction by keeping in continuous
communication. • To officially evaluates employees regularly in order to make sure they work to their
best and full prospective. • Conduct a professional approach in terms of client requirements. • Efficient and Competency on all levels. • Protecting Your Resources (Our Motto) • Teamwork in terms of loyalty and honesty amongst each other and our clients. • Equal opportunity for all employees with sound labour relationships and practices.
TEAM LEADERS
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“Your Safety is Our Priority”
GUARDS IN TRANSIT
ACCESS CONTROL
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“Your Safety is Our Priority”
7. Company Structure
Director
BUSINESS DEVELOPMENT
Managing Director
CORPORATE AFFAIRS
Director
HR & FINANCE
OPERATIONAL MANAGER
HR OFFICER
TRAINING OFFICER
ALARM & ARMED RESPONSE OFFICERS
CCCTV SECURITY CONTROL OFFICERS
FINANCE OFFICER
SALES & MARKETING OFFICER
TRANSPORT OFFICER
SWICH BOARD
Mr. Levi Shigwedha Mr. Harold C. Lucas Mr. Claus Buys
ADMINISTRATOR
REGIONAL SECURITY CONTROL OFFICER
(RSCO)
//KHARAS REGION
DISTRICT SECURITY OFFICERS
(DSCO)
//KHARAS REGION
SECURITY OFFICERS
//KHARAS REGION
SECURITY OFFICERS
AD-HOC SERVICES
TEAM LEADERS
//KHARAS REGION
(RSCO)
OTHER REGIONS
(DSO)
OTHER REGIONS
TEAM LEADERS
VARIOUS TOWNS
SECURITY OFFICERS
VARIOUS TOWNS
TEAM LEADERS
AD-HOC SERVICES
EXTERNAL
HIRED EXPERT
SERVICES
• finance
• legal
• medical
• maintenanc
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“Your Safety is Our Priority”
MANAGEMENT & OFFICE PERSONNEL
STAFF MEETING’S
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“Your Safety is Our Priority”
8. Special Guarantees • Registered with the Tender Board of Namibia • Member of the Security Association of Namibia • Tax Certificate • Certificate of Good Standing with Ministry of Finance
• Certificate Appreciation by NAMPOL , in combating drugs. • Certificate of Trade • Certificates of Fitness • Recognition agreement with NATAU • Have applied for Public Liability Insurance cover worth 5 million which can be
immediately increased if required upon
9. Financial Credibility
Ombala Security Services CC has Business Account with BW Katutura Branch and been certified to in good standing with the bank.
10. Other Essential Services
• Risk consultancy • Manned guarding • Fire prevention & control • Training and recruitment • Response services • Event security • Risk management • Electronic surveillance systems • Pre-employment checks • Disaster planning • Facility management • Home Security & Event Management • Armed and unarmed security personnel • Fire control and prevention • VVIP protection • Exhibition security • Alarm & Monitoring
11. Social Responsibility
Ombala Security Services is one of the leading companies that commit itself in ploughing back into the community. We have participated in HIV Awareness’s, Christmas Events for Old Age, Donations to Churches and Sport Sponsorships etc. We now intend to organise a clean-up operation with local community and all other concern stakeholders. Here are some pictures and information as from page 22
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“Your Safety is Our Priority”
SUPERVISORS
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12. Payment Terms
Payments are to be made available within in a certain given period as prescribe on invoice or as agreed upon by both parties. Payment must be remitted into the following business account of Ombala Security Services CC; Account Name: Ombala Security Services CC Name of Bank: Bank Windhoek Branch: Katutura Account no: CHK - 800881989 Branch Code: 482972 Account Type: Business Transaction Swift Code: BWLINANX
13. Conclusions Ombala Security Services is confident that our proposed rendering of security services will strongly benefit your esteem organization.
We sincerely hope that you will consider us as a longtime partner and allow us into mutual beneficial relationship.
We are available for any questions you may have and look forward for discussing this opportunity further.
We also declare this offer to be binding and free of errors or omissions. Due diligence has been performed in order to perform compliance with your requirements and particular situation. We agree to hold our proposal open for acceptance until 15 days after submission. Thank you for your interest Sincerely
…………………………………………….... LEVI SHIGWEDHA Manager – Business Development Telephone: +264 64 40 7283 Facsimile: +264 64 407249 Cellphone: +264 81 1288987 Email: [email protected]
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“Your Safety is Our Priority”
ACCOUNTANT
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“Your Safety is Our Priority”
SENIOR SUPERVISOR
ENTREPRENEURS
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“Your Safety is Our Priority”
RECEPTION
CONTROL ROOM
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“Your Safety is Our Priority”
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“Your Safety is Our Priority”
HISTORY ON SOCIAL RESPONSIBILITIES DECEMBER 2013
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“Your Safety is Our Priority”
WORLD AIDS DAY HENTIES BAY 2014
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“Your Safety is Our Priority”
DONATIONS
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“Your Safety is Our Priority”
SILVER HAIR CHRISMAS CELIBRATION
HENTIES BAY 2013
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“Your Safety is Our Priority”
SILVER HAIR CHRISMAS CELIBRATION
HENTIES BAY 2013
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“Your Safety is Our Priority”
SILVER HAIR CHRISMAS CELIBRATION
HENTIES BAY 2013
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“Your Safety is Our Priority”
SILVER HAIR CHRISMAS CELIBRATION
HENTIES BAY 2013
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“Your Safety is Our Priority”
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“Your Safety is Our Priority”
SILVER HAIR CHRISMAS CELIBRATION
HENTIES BAY 2013
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“Your Safety is Our Priority”
ARREST OF DRUGS & DEALERS
FEBRUARY 2016
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“Your Safety is Our Priority”
ARREST OF DRUGS & DEALERS
FEBRUARY 2016
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“Your Safety is Our Priority”
RECOVERY OF STOLEN ITEMS
FEBRUARY 2016