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CREATIVE OUTSOURCING SOLUTIONS
BUSINESS PROCESS OUTSOURCING
OVERVIEWCreating Global Brands www.scopiccommunication.com
2017
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CREATIVE OUTSOURCING SOLUTIONS
ContentsWelcome 3
Creative Services 4
Business Outsourcing Services 5
Business Outsourcing Facts 6
Offshore Team Information 7
Business Outsourcing Matters 8
Business Outsourcing Process 9
Business Sales Process 10
Business Outsourcing Reach 11
Copyright © 2017 All Rights Reserved.w w w. s co p i cco m m u n i ca t i o n . co mNo parts of this document may be reproduced or copied in any form without prior written permission.
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CREATIVE OUTSOURCING SOLUTIONS
Scopic Creative is a Japan-based communications and marketing consultancy that helps businesses find smarter ways to grow globally.
We concentrate on creating global opportunities for Japanese businesses by focusing on two primary areas, building engaging brands that deliver positive customer experiences; and crafting real communications and marketing solutions that drive accelerated growth in a multi-channel world.
We help startups and small or large businesses communicate globally through the implementation and integration of our communications, marketing and sales solutions into their business.
Our passion for creating efficient and effective global solutions is at the core of everything we do.
We love taking big ideas and crafting them into tangible pieces of communication designed to grab the competitive advantage ahead of the global competition.
Thank you,
Andrew Thompson
Andrew ThompsonCreative PartnerScopic Creative CommunicationW
ELCO
ME “
“WELCOME
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CREATIVE OUTSOURCING SOLUTIONS
n Brand Creationn Brand Developmentn Brand Loc al iza tionn Content Creationn Corporate Translationn Media Planningn User Experience Consultingn Social Media Management
We offer creative solutions that increase your bottom line.
““CREATIVE SERVICES
We understand that as business becomes more competitive companies need to think outside the box to keep the market engaged. We’ll work with your business to build creative communications and marketing solutions.
We create, design and activate whatever is needed to market and grow your brand and business. We’re about creating a need for your brand, a reason to engage with your business and an even greater need to share your brand experience. We’ll work with you to understand your products and services, customers, and potential new markets.
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CREATIVE OUTSOURCING SOLUTIONS
n Market Researchn Lead Generationn Email Marketingn Telemarketingn Inbound Customer Inquiriesn Customer Email Supportn Order Taking and Processing n Customer Retention
We offer services that matchyour business and budget.
““BUSINESS OUTSOURCING SERVICES
We work with you to grow your business globally through outsourcing your sales and customer care services with our BPO (Business Process Outsourcing) Partner in the Philippines. We specialize in connecting you with quality offshore partners that will grow your business globally.
Our offshore partners offer a comprehensive selection of outsourced business processes including lead generation, email marketing, telemarketing, inbound customer inquiries and order taking. We’re about increasing your global reach through the integration of our communications, marketing and sales outsourcing solutions into your business.
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CREATIVE OUTSOURCING SOLUTIONS
Outsourcing global operations is a smarter way to do business.
““BUSINESS OUTSOURCING FACTS
$7.00OUTSOURCING FROM $7.00 USD/HR
Offshore team hourly pricing is
negotiated per employee based on their
qualifications, experience and skills.
365DAYS24 HOURS - 7 DAYS
Offshore team works 24 hours a day
365 days a year - while you sleep, your
offshore team grows your business.
60%GENUINE COST REDUCTIONS
Offshore team works a minimum of 10
days per month, 8 hours per day
(80 hours per month)
70%of multinational businesses believe localization is important to achieve increased revenues from global operations.
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CREATIVE OUTSOURCING SOLUTIONS
People, Efficiency, Performance, Successn Offshore team increases your businesses productivity and efficiency n Offshore team acts and operates as a reflection of your businessn Offshore team reports directly to your business on a daily basisn Offshore team has excellent communication and sales skillsn Offshore team offers flexibility in staffing and management n Offshore team completes sales training and coachingn Offshore team holds undergraduate qualificationsO
UTS
OU
RC
ING OFFSHORE TEAM INFO
Your offshore partners help you grow your business globally.
““
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CREATIVE OUTSOURCING SOLUTIONS
BUSINESS OUTSOURCING MATTERSJapanese businesses need to identify new global markets.
The global expansion of Japanese brands will become a necessity for many businesses (depending on target demographics)
as the population continues to age faster than any other country on the globe, leading to a shrinking of the market. With over 30% of Japanese aged over 65, weak consumer spending in the Japanese market is predicted to continue.
Global expansion requires the reshaping of business communications to align with local English-speaking markets and cultures. The key objective of business localization is to have a brand connect with the local market’s audience.
Japanese to English translation of a print ad, digital campaign or company website is only one small part of a number of
pieces that are involved in the successful global expansion of a Japanese business.
To capture and then engage with a local audience, Japanese businesses must also consider the following points:
n Evaluate graphic design elements and images so that they better target the audience’s visual tastes
n Shape tag lines and copy to better connect and engage with the local audience’s beliefs and expectations
n Align marketing materials and channels of distribution with local market strategies and audience behaviors
n Engage with an offshore team to handle sales inquiries, order taking/processing and after sales customer care.
Taking the time to research, plan and successfully execute the launch of your Japanese business in new markets will positively impact on your business’s future growth on the global stage.
Interested in finding out how we could help your business grow globally? Let’s connect.
CREATIVE OUTSOURCING SOLUTIONS
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CREATIVE OUTSOURCING SOLUTIONS
BUSINESS OUTSOURCING PROCESS
Our focus is to simply grow your business in new markets.
““n Step One
Identify Markets
We’ll research and plan, so that we can identify the best global market entry points for your business.
n Step Two
Introduce Solutions
We’ll introduce you to outsourcing solutions to drive growth and reduce internal costs.
n Step Three
Create Communications
We’ll design and test communication strategies to grow your business inthe global market.
n Step Four
Launch Services/Products
We’ll monitor and analyze post-launch, so as to continually grow yourbusiness globally.
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CREATIVE OUTSOURCING SOLUTIONS
BUSINESS SALES PROCESS
We provide a cost-effective and simple sales process for your business.
““n Offshore Team PhilippinesCustomer Orders
Offshore team takes orders and emails sales reports to onshore team daily.
n Onshore Team JapanOrders Packaged
Onshore team processes customer orders for packaging and shipping.
n Onshore TeamJapanOrders Shipped
Onshore team ships orders directly to customers from Japan.
n Offshore Team PhilippinesOrder Inquiries
Offshore team handles order inquiries and after sales customer care.
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CREATIVE OUTSOURCING SOLUTIONS
BUSINESS OUTSOURCING REACH
We provide a flexible way to grow your business across new markets.
““Creative Services n Japan
Outsourcing Services n Philippines
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CREATIVE OUTSOURCING SOLUTIONS
Copyright © 2017All Rights Reserved.
MADE IN JAPAN
Creating Global Brands
VERSION: BPOO 012017
contact detailsIf you like what you have read in this document and are interested in finding out more, then connect with us via email or Skype and we’ll get back to you on the same business day.
Creative [email protected]
Business Outsourcing [email protected]
Skype Name scopiccommunication.com
If you’re an existing client please use the emails below and we’ll get back to you on the same business day.
Communications and Marketing [email protected]
Copywriting [email protected]
Account [email protected]
social in www.linkedin.com/company/scopic-communication f www.facebook.com/ScopicCreative
t www.twitter.com/scopiccreative
website www.scopiccommunication.com www.scopiccommunication.com/japanese
