Business Policies and Strategic Management

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    Business Policies and Strategic

    ManagementA

    Recap Session

    Presented by :

    Mithilesh Chauhan 39Pooja Sharma 40

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    Strategic evaluations and controls

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    Strategic planning

    Recapitulation :

    Business strategic planning is the process of

    deciding on the programs that the organization

    will undertake and the resources that will be

    allocated to each program over the next few

    years.

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    Strategic planning cont.

    Strategic planning is a top management led

    process very much influenced by the CEO.

    But no system will function if manager do not

    perceive it as a vital process with contribution

    and buy-in.

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    The 5 stage process is

    1. Reviewing/ Updating last plan: results and

    outcomes will never be exactly as planned,

    2. Key assumptions & success factors: change,

    3. First iteration of new plan: Numberization,

    4. Analysis and repeat iterations: Match goals

    & programs,5. Review and approve.

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    Corporate control over the Businesses

    Input control Output/performance control

    Primarly through performance

    management system,including

    operating budgets and HR appraisals

    Primarly through strategic planning

    system & capital expenditure approval

    system

    Monitobusiness ring and approving

    level decision

    Setting and monitoring the achievement

    of the performance targets

    Two basicapproaches

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    Introduction to strategic evaluation control

    Control focuses primarily on strategic implementation.

    3 different activities that require planning and control can bedefined:

    Strategy formulation

    Task control

    Management control

    Goals, Strategies, Policies

    Performance of specific tasks

    Implementation of strategies

    Planning

    Coordinating

    Communicating

    Evaluating

    Deciding

    Influencing

    Strategy evaluation control does not necessarily require that all actions are as

    per the previously determined plan;

    It, however requires inducing people to act in pursuit of own goals in ways that

    organizations goals are also met Goal congruence.

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    Human behavior and management

    control

    Management control hinges on the ability to influence humanbehaviour towards achievement of a firms strategic objectives,

    i.e.

    Goal congruence

    Formal processes

    Informal processes

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    Human behavior and management control

    cont.

    Informal FactorsExtrinsic/External:

    work ethics norms of desirable behaviour that exist in the societyof the organization is a part of

    Country influenceIndustry influence

    Regional influence

    Intrinsic/Internal:

    o Culture

    o (Management) styleo Informal organization

    o Communication and perceptions

    o Cooperation and Conflict

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    Introduction to strategy evaluation control

    Strategic decision making process

    Scan and assess the external environment

    --opportunities and threats

    Scan and assess the internal corporate environment

    --Strength and weakness

    Analysis strategis SWOT factors--pinpoint problem areas

    --review and revise mission, objectives

    Generate, evaluate and select best alternative strategy

    Implement seleted strategies via:

    ProgramBudgets

    Procedure

    Evaluate implemented strategies via feedback

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    Introduction to strategy evaluation

    control cont.

    Other types of control:

    ISO

    TQM

    Management auditResponsibility centre:

    Standard cost centre

    Revenue centre

    Expense centreProfit centre

    Investment centre

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    Introduction to strategy evaluation

    control cont.

    Strategic information planning

    Enterprise Resource Planning (ERP)

    Strategic Audit

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