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www.terrapinn.com/aviationfestivalasia
Business models, technology & innovation for Asia’s aviation industry
FEATURING
Created by
Join 2,500+ attendees in Asia, the world’s fastest growing aviation market
27–28 February 2019Suntec Singapore Convention & Exhibition Centre, Singapore
AVIATIONHUMAN CAPITAL
2019 ASIA
AVIATIONMARKETING
2019 ASIA
VIATION2019
ASIA
AIRLINE REVENUE & DISTRIBUTION
2019 ASIA
WORLD LOW COST AIRLINES CONGRESS
2019 ASIA
AIRXPERIENCE2019 ASIA
AVIATIONIT SHOW
2019 ASIA
From just 234 attendees when we launched in 2004 as the World Low Cost Airlines Congress Asia to just under 2,000 attendees at the 2018 edition, Aviation Festival Asia is now the must-attend event on the Asia-Pacific aviation calendar. With more airlines and airports represented than any other show in the region, Aviation Festival Asia is your gateway to the world’s fastest-growing aviation market.
Over the last 15 years, a lot has changed, and so too has Aviation Festival Asia. In 2019, we’re bringing you our biggest ever programme, with more than 180 speakers from full service airlines, low-cost carriers and their partners across 9 tracks:
World Low Cost Airlines Congress: New routes, new revenues, new customers. For Asia’s low-cost airlines
AirXperience: Bringing customer excellence to the aviation industry
Aviation IT Show: New IT solutions for better sales, marketing and operations
Air Retail and Payments Show: Strategies to grow ancillary revenue across multiple platforms
Aviation Marketing: Digital marketing, loyalty marketing and big data for airline marketers
Aviation Human Capital: Recruit, retain, develop and engage – ideas and strategies for aviation HR
Airport T.EX: Technology & experience for modern airports
BRAND NEW FOR 2019:
Airline Revenue & Distribution: Ancillary strategies, price management & distribution for the modern airline
AIVIATION: AI, data-driven technology and the future of aviation
Aviation Festival Asia 2019 will be our biggest ever edition, bringing together 2,500+ attendees, 1,000+ airlines & airport representatives, 180+ speakers and 100 exhibition booths.
The festival will take place over two days with over 150 presentations, 24 roundtable debates and loads of networking. The festival will be an experience and one designed to help the attendees get the most out of the two days.
Aviation Festival Asia is where Asia’s airline and airport leaders do business. If you want to be part of the world’s fastest-growing aviation market, you need to join us.
OUR STORY
Retail strategy, innovation and technology for airlines and airports
Digital marketing, loyalty marketing and big data for airline marketers
Recruitment. Engagement. Development. Retention
New routes, new revenues, new customers. For Asia’s low cost airlines
Connectivity. Data. Infrastructure. For airline and airport CIOs & CTOs
Innovation in passenger experience
9 EVENTS 1 PLATFORM
2,500 ATTENDEES > 1,000 AIRLINE & AIRPORT REPRESENTATIVES
180+ SPEAKERS > 100+ BOOTHS
Technology and experience for modern airports
AI, data-driven technology and the future of aviation
Ancillary strategies, price management & distribution for the
modern airline
WORLD LOW COST AIRLINES CONGRESS
2019 ASIA
AIRXPERIENCE2019 ASIA
AVIATIONIT SHOW
2019 ASIA
AVIATIONHUMAN CAPITAL
2019 ASIA
AVIATIONMARKETING
2019 ASIA
VIATION2019
ASIA
AIRLINE REVENUE & DISTRIBUTION
2019 ASIA
Speak alongside representatives from the world’s best airlines. Contact Louisa Manning on [email protected]
or +65 6322 2338 to talk about how we can get you involved.
BRINGING THE GLOBAL AVIATION INDUSTRY TO ASIA
Africa
Turkey
Kazakhstan
OmanSri Lanka
Maldives
Thailand
Qatar
Malaysia
Singapore
Pakistan
Georgia
Myanmar
Bangladesh
Mauritius
Japan
USA
South Korea
Brunei
New Zealand
Indonesia
China
Europe
Philippines
Taiwan
Australia
Hong Kong
Laos
Chile
Brazil
Egypt
Vietnam
Cambodia
UAE
Saudi Arabia
Russia
Bhutan
India
Speak alongside representatives from the world’s best airlines. Contact Louisa Manning on [email protected]
or +65 6322 2338 to talk about how we can get you involved.
Making Operations Smarter
Blockchain In Operations
Encouraging Direct Bookings
Recruiting The Right Talent
AI & Machine LearningCIO InsightsSelf-Service Seamless PaymentsCMO InsightsIFECBusiness Evolution
Digital Transformation
Mobility
DAY ONE WEDNESDAY, 27TH FEBRUARY 2019
Talent Management
Retaining Talent
Enabling Simple Passenger Payments
A Seamless Passenger Experience
Payment Security & Tackling Fraud
Digital Marketing & Analytics
Content & Connectivity
Personalisation
Distribution Partnerships
Aircraft Leasing & FinancingThe Future of Airline Distribution Next-Generation IFEC
AGENDA AT A GLANCE
C-LEVEL KEYNOTE INTERVIEWS
C-LEVEL KEYNOTE PANEL
TITLE SPONSOR ADDRESS
EXHIBITION VISIT & NETWORKING REFRESHMENTS
OPENING KEYNOTE PLENARY
EXHIBITION VISIT & NETWORKING LUNCH
EXHIBITION VISIT & NETWORKING REFRESHMENTS
ROUNDTABLE DISCUSSION SESSION
HUB2HUB CONNECTIVITY: EXPANDING A NETWORK INTO ASIA
DIFFERENTIATING YOUR AIRLINE: HOW ARE RB PREPARING FOR GROWTH?
NETWORKING DRINKS RECEPTION
Ancillary Revenue Management Long-Haul-Low-Cost Disruption Management Loyalty Airport Design (1) Data & Cyber SecurityDriving In-Flight Sales
DAY TWO THURSDAY, 28TH FEBRUARY 2019
EXHIBITION VISIT & NETWORKING REFRESHMENTS
KEYNOTE PANEL: GOING DIGITAL
PLATINUM SPONSOR ADDRESS
EXHIBITION VISIT & NETWORKING LUNCH
Ancillary Revenue Management (2) A World-Class Customer Experience
Data, Technology & Partnerships
Routes & Regions
Doing social right Airport Design (2)
New Technologies
Emerging Technology
Branding
Building Your E-Commerce Business
E-Commerce & Partnerships
Disruptive TrendsNew Airport Technology
CLOSE OF AVIATION FESTIVAL ASIA 2019 – SEE YOU IN 2020!
EXHIBITION VISIT & CLOSING NETWORKING REFRESHMENTS
KEYNOTE PLENARY
Preparing For Growth
08:50
09:45
10:15
10:35
12:30
15:50
17:20
18:00
16:30
17:40
10:20
09:00
10:00
12:40
15:50
16:30
11:30
13:50
14:50
13:50
11:20
14:50
08:50
09:45
10:15
10:35
12:30
15:50
17:20
18:00
16:30
17:40
10:20
09:00
10:00
12:40
15:50
16:30
11:30
13:50
14:50
13:50
11:20
14:50
AIRXPERIENCE2019 ASIA
AVIATIONIT SHOW
2019 ASIA
AVIATIONMARKETING
2019 ASIA
VIATION2019
ASIA
AIRLINE REVENUE & DISTRIBUTION
2019 ASIA
AVIATIONHUMAN CAPITAL
2019 ASIA
WORLD LOW COST AIRLINES CONGRESS
2019 ASIA
AIRLINE REVENUE & DISTRIBUTION
2019 ASIA
AIRXPERIENCE2019 ASIA
AVIATIONIT SHOW
2019 ASIA
AVIATIONMARKETING
2019 ASIA
KEYNOTE PLENARY
DAY ONE WEDNESDAY, 27TH FEBRUARY 2019PREMIUM CONFERENCE AGENDA
C-LEVEL KEYNOTE INTERVIEWS
Asian av iat ion is changing : with more passengers f ly ing than ever, a growing number of LCCs tak ing over not only regional markets but a lso long-haul f l ights , and new technology rad ica l ly changing passengers ’ expectat ions f rom thei r f ly ing exper ience , a i r l ines need to adapt – and quick ly . With increas ing pressures on y ie lds , a h igh operat ing cost envi ronment and more compet it ion for passengers than ever before , the winners wi l l be the ones who innovate . Th is sess ion wi l l br ing together leaders f rom a combinat ion of FSCs and LCCs to d iscuss thei r v iews on innovat ion , technology and changing bus iness strategies , f i rst through a ser ies of 10 minute interv iews and then in a l ive ly panel d iscuss ion .
C-LEVEL KEYNOTE PANEL
PANELLISTS: Jeffrey Goh, Chief Executive Officer, Star Alliance Rob Gurney, Chief Executive Officer, oneworld Pieter Bootsma, Executive Vice-President Commercial & Revenue, Air France-KLM Zhijie Wang, Chief Executive Officer, Spring Airlines
TITLE SPONSOR ADDRESS
EXHIBITION VISIT & NETWORKING REFRESHMENTS
AIRLINE REVENUE & DISTRIBUTION
AVIATION HUMAN CAPITAL AI VIATIONAVIATION IT SHOWAIRPORT T.EXAIR RETAIL AND
PAYMENTS SHOWAVIATION MARKETINGAIR XPERIENCEAVIATION STRATEGY
08:50
09:45
10:15
10:35
08:50
09:45
10:15
10:35
Direct bookings: i t ’s a l l about inspirat ion
Guilhem Laurans, Commercial Director, APAC, Air France-KLM
So you want talent? Here’s where you should be looking!
AI and the air l ine: opportunit ies for innovation
Jorge Mujica, CIO, Sky Airline
PANEL – CIO Insights: new technology, new opportunit ies
MODERATOR:
Senior representative, Quick PRS
PANELLISTS:
Azhar Nawaz, CIO, Pakistan International Airlines
Kenny Chang, CIO, Korean Air
Seamless self-service: a case study from the new Muscat Airport
Aimen Ahmed Sultan Al Hosni, Chief Executive Officer, Oman Airports
Cryptocurrency payments: what you need to know
Jean-Charles Odelé-Gruau, Director, Industry Payment Services, IATA
PANEL – CMO Insights: what makes a winning marketing strategy?
MODERATOR:Senior representative, Ogilvy
PANELLISTS:Heather Goh, CMO, Air Asia BIG Loyalty
PANEL – Big Data and analytics : optimising anci l lary revenue opportunit ies and the IFE experience
PANELLISTS:Pacino Qin, DGM, Inflight Products & Operations, HK Airlines
Oliver Ross, Head of Loyalty, flybe
LCC strategies: sett ing your air l ine apart
Andrew Matters, Head of Industry Analysis, IATA
Putting the air l ine in control of the booking process: what role should NDC play in your distr ibution strategy?
Yanik Hoyles, Director, NDC Program, IATA
PANEL- Working together for success: is the future br ight for a l l iances?
MODERATOR:Charlie Li, CEO, Travel Daily China
PANELLISTS:Hojo Chang, CEO, Tigerair Taiwan
Nivat Chantarachoti, GM Singapore, Thai Airways
Russell Shaw, GM, Network, Revenue Management and Alliances, Virgin Australia
Metasearch: the only true winners moving forward?
Senior representative, IBS PLC
New self-service technology: reduce wait ing t imes and increase passenger engagement
Zuks Ramasia, GM Operations, South African Airways
How big ’s your bag? Incorporating AR into the check- in experience
Jordan Wattimena, Product Owner & Senior Business Consultant, KLM
Teun van den Braber, KLM designer and 3D model specialist, KLM
PANEL –Understanding & innovating your payments value chain
PANELLISTS:Benito E. Gliponeo III, Project and Application Manager, Philippine Airlines
Kadir Oguz, CEO, Further
Mike Parkinson, UK GM/Director of Travel, Trustly
PANEL – Future Focus: how wil l AI & other data-dr iven technology shape the future of aviat ion?
MODERATOR:
Senior representative, Airbus
PANELLISTS:Manoj Kumar, Licensed Aircraft Engineer, Spicejet
Zafer Babur, VP Operational Solutions, Turkish Airlines
PANEL – Explosive growth, no talent : p lugging the talent gap
PANELLISTS:Raj Raghavan, SVP HR, IndiGo
Nils Hamsa, Head of Talent Acquisition, Mobilisation and L&D, flydubai
Indy Bolina, Head of HR (Europe, Asia & Canada), American Airlines
Pete Sampson, Head of Recruitment, Qatar Airways
Creating a ful ly connected on-board experience
Ron Chapman, President, ASIP Tech
Making Operations SmarterDigital transformation Talent ManagementEnabling Simple Passenger
PaymentsA Seamless Passenger ExperienceDigital Marketing & AnalyticsContent & Connectivity
Distribution Partnerships
Aircraft Acquisition
EXHIBITION VISIT & NETWORKING LUNCH
11:30
12:10
11:50
12:30
11:30
12:10
11:50
12:30
CHAIRPERSON: Brett Henry, CEO, Travel Daily
Media
The future is br ight , the future is BYOD
Dr Julian Fischer, Manager, New Products and Innovation, Austrian Airlines
Putting digital transformation at the heart of your IT & technology agenda
Kenneth Andersson, Head of Innovation and Product Transformation, Air Asia
Unlocking the power of your data: making analytics work for you Chris Chang, GM Loyalty, HK Express
SkyPrior ity : guiding passengers through the airport with speed and ease
Mauro Oretti, VP, Sales & Marketing, SkyTeam
Integrated payments & tokenisation: making it easy for your passengers to spend
Jayaraj Shanmugam, CCO, Jet Airways
PANEL – Bui lding tomorrow’s ski l ls today: creating an effective training & development programme
PANELLISTS:Kim Chua, Assistant Professor, Embry-Riddle Aeronautical University
Performance-based navigation: where do we stand?
Ajay Rajbanshi, Head – Ground School, Spicejet
Forging meaningful partnerships: why you need to understand the path to purchase
Jonathan Hutt, Commercial Director, Hong Kong Express
Scal ing rapidly : what opportunit ies is Asia ’s expanding leasing market creating for LCCs?
Con Korfiatis, CEO, flyadeal
13:50 13:50
Encouraging Direct Bookings
Recruiting the Right Talent
AI & Machine LearningCIO InsightsSelf-Service Seamless PaymentsCMO InsightsIFECBusiness Evolution
DAY ONE WEDNESDAY, 27TH FEBRUARY 2019PREMIUM CONFERENCE AGENDA
An address from Dohop
David Gunnarsson, CEO, DOHOP & airline client
Moving beyond Japan: making JAL a global a ir l ine
Steve Smith, VP, Head of Global Sales, JAL
Future-proofing your IFEC
Creating an open platform: why opening up to the ecosystem wil l dr ive digital transformation
Bringing it a l l together : what makes a successful , integrated digital campaign?
Seamless baggage tracking in the information age
Adam Thompson, Customer Service Manager, American Airlines
WeChat & social payments: making it easy for your customers to pay where they are
Marko Javornik, VP/GM, Mobility & Travel, Comtrade Digital Services
Predict ive maintenance for aircraft upkeep
David Vazquez, Big Data Program Manager, Air France-KLM
Scal ing rapidly : chal lenges and opportunit ies in launching a start up air l ine
Igor Aptsiauri, Commercial Director, MyWay Airlines
Working your Wi-Fi : br inging an onl ine retai l experience onboard
Lalitha Sivanaser, Chief Executive Officer, AirAsia (Rokki)
Enabl ing digital transformation in air l ine operations: how to keep within budget
Chamara Perera, Head of IT, SriLankan Airlines
Turning data into insights: why it ’s about much more than just web analytics
Daria Kalenskaya, Chief Product Officer, SolringAir
Creating an intermodal transportation hub: understanding the end-to-end passenger experience
Paulina Baumert, Asian Markets Expert, LOT Polish Airlines
Direct payments: no credit card fees, real-t ime revenue
Senior representative, Worldpay
Making a success of succession planning: preparing your future leaders
Senior representative, Workplace by Facebook
The pi lot less plane: wi l l we ever see it?
Create & control : the future of air l ine retai l ing
Bob Albert, CEO, Routehappy by ATPCO & airline client
Blockchain in OperationsMobility Retaining TalentPayment Security & Tackling FraudPersonalisationNext-Generation-IFECThe Future Of Airline Distribution Aircraft Acquisition
14:10
14:30
Dr. Nazareth Nicolian, Head of Training and Development, Middle East Airlines
Raheel Ahmed, Chief HR Officer, PIA
Sari Suharso, Human Capital Director, Garuda Indonesia
AbdulBasit al Rawahi, Head of HR, Salam Air
CHAIRPERSON: Senior representative, Airbus
CHAIRPERSON: Brett Henry, CEO, Travel Daily
Media
14:10
14:30
EXHIBITION VISIT & NETWORKING REFRESHMENTS
AIRLINE REVENUE & DISTRIBUTION
ROUNDTABLE 1David Gunnarsson, CEO, Dohop
AVIATION IT SHOW
ROUNDTABLE 4
Digitalising the overall group booking experienceAshish Sharma, Lead Solution Architect, Nagarro
WORLD LOW COST AIRLINES CONGRESSROUNDTABLE 3
Long-Haul-Low-Cost: the biggest threat to national carriers?
AIRLINE REVENUE & DISTRIBUTIONROUNDTABLE 2
Powershifts in airline distribution moving forward?Kresimir Budinski, Founder and MD, ATA.ONE
ROUNDTABLE DISCUSSION SESSION
AIR XPERIENCEROUNDTABLE 9
Control not catastrophe: how to minimise the damage when disruption hits Al Tredinnick, Head of Business Development, 15below
AVIATION MARKETINGROUNDTABLE 11
LCC loyalty: making the model workNik Laming, GM, Loyalty, Cebu Pacific Air
AIR RETAIL AND PAYMENTS SHOWROUNDTABLE 10
Youvraj Seeam, E-Sales & Product Manager, Commercial (E-Commerce), Air Mauritius
AVIATION MARKETINGROUNDTABLE 12
Senior representative, Ogilvy
AI VIATIONROUNDTABLE 5
Incorporating blockchain into your regular airline operations
AVIATION MARKETINGROUNDTABLE 7
Developing valued loyalty benefits without eroding ancillary revenueOliver Ross, Head of Loyalty, flybe
AIRPORT T.EXROUNDTABLE 6
Personalisation while dealing with a high volume of customersThomas Gunther, Manager, Customer Service International, American Airlines
AIR RETAIL AND PAYMENTS SHOWROUNDTABLE 8
Senior representative, Heineken
The outlook for aircraft leasing in Asia : p layers , markets and movers
Davis Nabutovskis, Account Manager, SmartLynx Airlines
Maximising f lexibi l i ty with a modular approach to connectivity
Creating a s ingle, central enterpr ise mobi l ity strategy: what you need to know
Ravinder Pal Singh, Chief Information and Innovation Officer, Vistara
Plott ing the customer journey: identifying the touchpoints where personal isation can make a difference
Akira Mitsumasu, VP Products and Services, Japan Airlines
Bytes not Br icks - d igit is ing the passenger experience at the world ’s second fastest growing airport
Glen Wilson, VP Customer Experience and Operations, Bangalore International Airport
Preventing fraud in onboard payments: what progress has there been?
Suzanne Bailey, Credit and Fraud Leader, Virgin Australia
Transforming company culture: keeping staff at the heart of your air l ine growth strategy
Eija Hakakari, SVP, People and Culture, Finnair
Blockchain and aviat ion: where are the opportunit ies?
Chatbots and AI : boosting sales through new communications channels
Tupac Bastidas, Senior PM, Dept. of Innovations, S7 Airlines
Structur ing the deal : making sure you get maximum value
PANEL – Taking IFEC to the next level
PANELLISTS:Senaka Bandaranayake, Senior Manager Product Development, SriLankan Airlines
Jimmy Martinez von Korff, Founder, Immfly
Kevin Clark, CEO, Bluebox
PANEL – Transforming your air l ine IT strategy: what ’s hot and what ’s not
PANELLISTS:Mohammed Aslam, VP Information Services, Qatar Airways
Irawan Bayuaji, Senior Manager IT Program Management, Garuda Indonesia
Stefan Kapactsis, Director Digital Services, Lufthansa Group
Personal ised marketing: modernising the business and omproving customer experience via the Air France – KLM API landscape
Stijn Bannier, Product Manager Open API, KLM
PANEL – Creating a seamless customer-centr ic experience
PANELLISTS:Mark Anthony Nathan, General Manager, Malindo Air
Pascal Belanger, VP and CCO, Winnipeg Airports Authority
Jitendra Pandey, Senior Manager, Business Contracts, Spicejet
Enabl ing real-t ime cardholder authentication at 30,000 feet
Transforming company culture: keeping staff at the heart of your air l ine growth strategy
Yevgeniya Ni, VP, HR and Administration, Air Astana
Using blockchain based smart contracts for aircraft refuel l ing
Egor Bogoslovsky, Data Analyst, S7 Airlines
PANEL – What does the future of distr ibution look l ike, and how can you make sure your business is ready?
PANELLISTS:Jayaraj Shanmugam, CCO, Jet Airways
Alain Chisari, VP Sales, APAC, Lufthansa Group
Kalle Immonen, Head of Distribution and Revenue Protection, Finnair
Kresimir Budinski, Founder and MD, ATA.ONE
John Aitken, Director Business Development, APAC, Navitaire
Global strategy, local delivery: how personal should your campaigns be?
Seth Cassel, President, EveryMundo
Securing your payments platforms
Omar Keshtari, CIO, Nile Air
10 t ips for great employee engagement
Ismail Fahmi Abdul Rahman, First VP, HR, FireFly
The urban aircraft future?
15:50
16:30
14:50
15:10
15:30 Preparing for a higher interest environment: how can you manage r isk on f inancing f leet growth?
Mofizur Rahman, Managing Director, Novoair
15:50
16:30
14:50
15:10
15:30
DAY ONE WEDNESDAY, 27TH FEBRUARY 2019PREMIUM CONFERENCE AGENDA
AVIATION HUMAN CAPITAL
ROUNDTABLE 16
Attracting talent: how to deal with personnel shortagesNils Hamsa, Head of Talent Acquisition, Mobilisation and L&D, flydubai
AIRPORT T.EX
ROUNDTABLE 13Designing an airport to meet customer needs
AVIATION STRATEGY
ROUNDTABLE 15
Africa: a huge business opportunity for Asia?Hervé Gueusquin, CEO, Sahel And Gulf Airlines
AVIATION IT SHOW
ROUNDTABLE 14Africa: a huge business opportunity for Asia?
Senior representative, IBM
AVIATION STRATEGY
ROUNDTABLE 17Preparing for takeoff: starting up a successful airline
Kurt Abeloos, Head of Cabin Crew and Inflight Product, Air Belgium
AIRLINE REVENUE & DISTRIBUTION
ROUNDTABLE 18Cross-selling ancillaries across multiple carriers
Mauro Oretti, VP Sales and Marketing, SkyTeam
AVIATION HUMAN CAPITAL
ROUNDTABLE 17Dr. Nazareth Nicolian, Head of Training & Development, Middle East Airlines
16:30
DIFFERENTIATING YOUR AIRLINE: HOW ARE RB PREPARING FOR GROWTH?Karam Chand, Chief Execut ive Off icer, Royal Brunei Air l ines
HUB2HUB CONNECTIVITY: EXPANDING A NETWORK INTO ASIAMichal Fi jo l , Ch ief Commerc ia l Off icer , LOT Pol ish Air l ines
NETWORKING DRINKS RECEPTION
KEYNOTE PLENARY
17:20
17:40
18:00
17:20
17:40
18:00
16:30
DAY TWO THURSDAY, 28TH FEBRUARY 2019KEYNOTE PANEL: GOING DIGITALThe Fourth Industr ia l Revolut ion , an era character ised by technology breakthroughs in f ie lds l ike cyber-phys ica l systems, data analyt ics , art i f ic ia l inte l l igence , and the Internet of Things , isn ’t coming , i t ’s a l ready here . Th is sess ion wi l l br ing together av iat ion leaders in d ig ita l t ransformat ion to d iscuss d isrupt ive innovat ion and the future of the industry .
PANELLISTS:
Christ ian Langer, Chief D ig ita l Off icer, Lufthansa Group
Kashif Rana, Chief Systems Off icer, Pakistan International Air l ines
Peter Pohlschmidt , Head of Dig ita l , Malaysia Air l ines
9:00 9:00
EXHIBITION VISIT & NETWORKING REFRESHMENTS
AIRLINE REVENUE & DISTRIBUTION AIRPORT T.EXAIR RETAIL AND
PAYMENTS SHOWAVIATION MARKETINGAIR XPERIENCEWORLD LOW COST AIRLINES CONGRESS AVIATION IT SHOW
Driving In-flight salesAirport design (1) LoyaltyDisruption managementAncillary and revenue management Long-Haul-Low-Cost Data & Cybersecurity
10:20 10:20
What does the r ise of LCC carr iers mean for FSCs?
Shingo Nishida, Representat ive Di rector, TBL (JAL)
Going digital with i r regular operations: how new technology can keep even disrupted passengers happy
Priyaah Sundaraam, Associate Vice Pres ident , Customer Relat ions , IndiGo
Fl ight route profitabi l i ty : integrating data systems to cut costs and increase profit
Dr Sam Isaac, D i rector, F inance and Strategy, Saudi-Gulf Airlines
Bui lding a loyalty programme for 2019: gamif ication and appeal ing to mi l lennials
Nik Laming, GM, Loyalty, Cebu Pacific Air
The intel l igent airport : how is technology changing the role of the airport in the end-to-end passenger experience?
Azli Mohamed, Chief Strategy Off icer, Malaysia Airports
In the nick of t ime: maximising inf l ight revenue
Kurt Abeloos, Head of Cabin Crew and Inf l ight Product , Air Belgium
Working together on personal isation & anci l lary revenue: are you missing the mark?
Kam Jandu, CCO, Budapest Ai rport Innovat ions , S7 Airlines
Bui lding an LHLC carr ier : JAL’s vis ion and objectives
Nivat Chantarachoti, GM S ingapore , Thai Airways
Improving operational performance & business process in tandem: a path to increased profitabi l i ty
Thomas Gunther, Manager, Customer Serv ice Internat ional , American Airlines
Bui lding data analysis capabi l i t ies using commodity tools at Icelandair
Valþór Druzin Halldórsson, Director, Data Development , Icelandair
Designing next generation loyalty programmes
Changing from domestic to international : welcome to the new Turkmenabat Airport
Maksat Isayev, Head of Ground Serv ices , Turkmenabat Airport Administration
Moving away from the catalogue and the cart : new inf l ight sel l ing opportunit ies
Optimising anci l lary pr ic ing:best pract ices to dr ive revenue
Senior representative, Revenue Management Systems
CHAIRPERSON: Mark Thomas, Editor, HMG Aerospace
PANEL-Futureproofing your anci l lary revenue strategy
PANELLISTS:
Ranon Viputsiri, Revenue Management Di rector, Thai Smile Airways
Jeyhun Efendi, SVP, Commerc ia l Operat ions and E-Commerce , flydubai
Tomas Ecclefield, Commerc ia l D i rector, Anc i l lary Revenue, LATAM Airlines
PANEL-The evolution of LHLC: where are we going?
MODERATOR:
Mark Thomas, Ed itor, HMG Aerospace
PANELLISTS:
Vinod Kannan, CCO, Scoot
Kiran Jain, MD, Ind ia , WOW Air
Gett ing personal with notif icat ions
Perry Chou, VP Systems Operat ion Contro l D iv is ion , China Airlines
Blockchain: a panacea in passenger data protection?
PANEL – The future of loyalty: rewarding your most frequent f lyers
PANELLISTS:
Manish Dureja, MD, JetPrivilege
Evan Soesanto, Financia l P lanning Analyst for Loyalty and Anci l lary Revenue, Garuda Indonesia
Oliver Ross, Head of Loyalty, flybe
Charles Johnson, CCO, Air Seychelles
From curbside to gate: keeping passengers happy through their a irport journey
Senior representative, Airports of Thailand
PANEL – Gett ing more from your passengers: making in- f l ight retai l profitable
PANELLISTS:
Joaquim Gonsalves, AVP Inf l ight Serv ice , IndiGo
Hilary Pang, Procurement Manager, Cathay Pacific Airways
Vinit Gupte, Commerc ia l D i rector, JetAsia Airways
Alain Dominic A. Yu, Manager – Pro jects , Inf l ight Cater ing and Sales , Cebu Pacific Air
Coping during a natural
disaster : minimising disruption to air l ine operations
Murat Demirbilek, Vice Pres ident , Ground Operat ions , Pegasus Airlines
Taking cybersecurity ser iously: sett ing a futureproof, concrete cybersecurity strategy
Dr Vippan Raj Dutt, Assistant Genera l Manager, IT, Air India
Designing the world ’s largest airport
Levend Arisoy, GM Singapore , Turkish Airlines
11:20
11:40
12:20
12:00
11:20
11:40
12:20
12:00
BOOK YOUR TICKETS NOW Online: http://www.terrapinn.com/exhibition/aviation-festival-asia
Call Chander on +65 6322 2336 or Email [email protected]
Building Your E-Commerce BusinessAirport Design (2) Emerging TechnolpgyDoing Social RightA World Class Onboard ExperienceAncillary and Revenue Management (2) Routes & Regions
EXHIBITION VISIT & NETWORKING LUNCH
PREMIUM CONFERENCE AGENDADAY TWO THURSDAY, 28TH FEBRUARY 2019
12:40
Plenary (Hall 404) Room 335 Room 334 Room 331 Room 332 Room 336Room 333
CHAIRPERSON: Thomas Jaeger, Chief Executive Officer, ch-
aviation
Mobi le apps & the air l ine: new technology, new eff ic iency, new revenue
Zafer Babur, VP Operat ional Solut ions , Turkish Airlines
PANEL-The airport of the future: cater ing to the needs of tomorrow’s passengers
PANELLISTS:
Kam Jandu, CCO, Budapest Airport
Barry Rempel, CEO, Winnipeg Airports Authority
Setting your e-commerce strategy: gett ing more from your passengers
Zaeem Shaukat Mirza, Global Head – Onl ine Market ing Channel , E-Commerce , Qatar Airways
AI appl icat ions in back-off ice systems: predict ive analytics & more
Scalabi l i ty : how do you go from an in-f l ight catalogue to integrated e-commerce operations?
Zoran Radosavljevic, Head of PSS and Distr ibut ion , Air Serbia
How are new IT appl icat ions dr iving disruption in the air l ine industry?
Osama Sheikh, PM - D ig ita l Transformat ion , PIA
Designing your digital sales channels
Khounphon Philakone, Deputy Di rector on ICT & E-Commerce , Commerc ia l Department , Lao Airlines
India
Suresh Nair, GM India , Sr i Lanka , Bangladesh & Nepal , AirAsia Berhad
Using passenger data for a personal ised on-board offer ing
Lufthansa’s new Premium and anci l lary revenue strategy
Mario Kalsch, Senior D i rector Category Management Anci l lary Serv ices & Reta i l ing , Lufthansa Group
Personal is ing your F&B offer ing: keeping your customers comfortable
Alain Dominic A. Yu, Manager – Projects, Inflight Catering and Sales, Cebu Pacific Air
Anci l lary revenue meets digital p latforms: creating a marketplace
What are your customers saying about you? Unlocking insights with sentiment analysis
Using AI and chatbots to better engage with customers throughout their journey
Creating a winning social strategy: how to engage your customers where they ‘ l ive ’
Jacqueline Loh, Vice Pres ident , Market ing , Scoot
Redesigning Narita to accommodate and ref lect the 2020 Olympic and Paralympic Games
Koji Takahashi, VP, Aviat ion Sa les and Market ing , Narita Airport
PANEL- Northeast Asia
MODERATOR:
Thomas Jaeger, Chief Execut ive Off icer, ch-aviation
PANELLISTS:
Zhijie Wang, CEO, Spring Airlines
How technology is revolutionis ing the customer experience at AirAsia
Adam Geneave, Chief Customer Happiness Off icer, Air Asia
Data technology & Partnership New technologies Branding New airport technology E-commerce & Partnerships Disruptive trends
12:40
13:50
14:10
14:30 Effective post-sale inventory management
Chris Amenechi, VP Pr ic ing and Revenue Management , Copa Airlines
12:40
13:50
14:10
14:30
EXHIBITION VISIT & CLOSING NETWORKING REFRESHMENTS
From curb-side to on-board: integrating the entire travel experience through technology
Iain Smart, Technology Design Lead , A i rport Development & Del ivery, Auckland Airport
How AI & Big Data are combining to improve the customer experience
PANEL – Br inging it a l l together : IT meets the rest of your air l ine
PANELLISTS:Prabh Sharan, Head of Del ivery for D ig ita l 2020, Etihad Airways
Julie Zhu, DGM, IT, HK Express
Robotics & automation in the airport : where are we headed?
Ravinder Pal Singh, Chief Informat ion and Innovat ion Off icer, Vistara
Rebranding & relaunching
Jonathan Wan, Regional Manager, Market ing , As ia-Oceania , Japan Airlines
Japan: new players , new opportunit ies
Patrick Murphy, Execut ive Advisor, Peach Aviation
Brand 101: what to do in a cr is isPANEL-Southeast Asia : is there st i l l untapped opportunity?
MODERATOR:
Thomas Jaeger, Chief Execut ive Off icer, ch-aviation
PANELLISTS:
Eric Fong, Director of Market ing , CAM-Macau International Airport
Narudh Cheramakara, Director of Aviat ion Research , Nok Airlines
Alexander Lao, VP Commerc ia l P lanning , Cebu Pacific Air
Incorporating design thinking into your technology strategy: how to be customer dr iven
Oliver Haas, Mobi le App Manager and Susta inabi l i ty Ambassador, Cathay Pacific
Posit ioning your air l ine as a travel business
Yamini Pillay Purmanund, Brand Market ing and Advert is ing Manager, Air Mauritius
How IoT can transform the passenger experience
Asad Bukhari, Deputy Genera l Manager, ICT, Pakistan International Airlines
Identifying new air l ine-airport retai l opportunit ies
Amine Boulaghmen, Head of Sett lement Serv ices , IATA
Increasing loyalty through co-branded retai l partnerships
Looking forward: chal lenges and opportunit ies for air l ine e-commerce
Biometr ics : making travel easier in the future?
It ’s not just about seats & food: maximising anci l lary revenue opportunit ies through partnerships
Raj Sivakumar, SVP Network and Revenue Management , Jet Airways
Lean Six Sigma: saving on operational costs and generating revenue
Octavianus Tana, Cont inuous Improvement Manager, PT. Indonesia AirAsia
Using Big Data to unlock anci l lary revenue
Sarvesh Sohoni, Manager, Revenue, A i r l ine Pr ic ing and Inventory, Air India Express
CLOSE OF AVIATION FESTIVAL ASIA 2019 – SEE YOU IN 2020!
15:10
15:50
14:50
15:30
16:30
15:10
15:50
14:50
15:30
16:30
Speak alongside representatives from the world’s best airlines. Contact Louisa Manning on [email protected]
or +65 6322 2338 to talk about how we can get you involved.
AIRLINE UNIVERSITY
REBUILDING A BRAND: HOW TO REVIVE LOYALTY AFTER BAD PRESS
DAY ONE WEDNESDAY, 27 FEBRUARY 201810:00 LCC BUSINESS MODELS: ADAPTABILITY TO SUSTAIN IN THE BUSINESS
DAY TWO THURSDAY, 28TH FEBRUARY 2018
SOCIAL MEDIA: BREATHING NEW LIFE INTO A MATURE NATIONAL CARRIER’S MARKETING STRATEGY
AVIATION VS RAIL: COLLABORATION OR COMPETITION?
AIRLINES MEET AI : WHAT CAN DATA-DRIVEN TECHNOLOGY DO FOR THE AVIATION INDUSTRY?
KEEPING CUSTOMERS HAPPY: WHAT DO PASSENGERS WANT FROM THEIR AIRPORT EXPERIENCE?
PHONES IN THE AIR: GOOD OR BAD?
TWEAKING THE LOW-COST CARRIER BUSINESS MODEL: CASE STUDY OF SOUTH ASIAN AIRLINES
ENHANCING STRATEGY THROUGH DIGITISATION
WHAT DOES IT TAKE TO BE AN AIRLINE PILOT IN TODAY’S WORLD? WHAT IS THE BEST COURSE OF ACTION TO BECOME A PILOT?
AIRPORT PLANNING AND DESIGN: HOW TO CATER TO CUSTOMER NEEDS
BIG DATA APPLICATIONS FOR AIRLINES
12:00
13:00
14:00
15:00
16:00
10:00
11:00
12:00
13:00
14:00
15:00
DAY ONE WEDNESDAY, 27 FEBRUARY 2018ONFLOOR SEMINARS
MEDIA CARRIER
ITM
HITIT COMPUTER SERVICES
KIU SYSTEMS
SKYDEALS
AVIATOR BY MAXAMATION
LAMINAAR AVIATION INFOTECH
AERIA GAMES INFLIGHT
CONXXE
ADAPTIVE CHANNEL
FURTHER
ORBIS
GOQUO
10:00
12:00
12:30
13:00
13:30
14:00
11:30
14:30
15:30
16:00
16:30
17:00
15:00
INSTAVR
EDIFLY
MOBIPAX
ATPCO
CLARUS LLC
IMMFLY
COMTRADE DIGITAL SERVICES
CONTACT CLEMENT MYERS AT +65 6322 2734 OR [email protected] TO RESERVE
WORKFORCE DEVELOPMENT: OPTIMISING YOUR STAFF TRAINING PROGRAMMES11:00
DAY TWO THURSDAY, 28TH FEBRUARY 2018ONFLOOR SEMINARS
AIRLINE UNIVERSITY
10:00
12:00
12:30
13:00
13:30
14:00
11:30
14:30
15:30
16:00
15:00
2019 SPEAKERS
Rob GurneyChief Executive Officeroneworld
Pieter BootsmaExecutive Vice President Commercial & RevenueAir France-KLM
Zhijie WangChief Executive OfficerSpring Airlines
Aimen Ahmed Sultan Al HosniChief Executive OfficerOman Airports
Con KorfiatisChief Executive Officerflyadeal
Joe LeaderChief Executive OfficerAPEX
Karam ChandChief Executive OfficerRoyal Brunei Airlines
Hojo ChangChairman and Chief Executive OfficerTigerair Taiwan
Vinod KannanChief Commercial OfficerScoot
Jayaraj ShanmugamChief Commercial OfficerJet Airways
Michal FijolChief Commercial OfficeLOT Polish Airlines
Jonathan HuttCommercial DirectorHong Kong Express
Charles JohnsonChief Commercial OfficerAir Seychelles
Kam JanduChief Commercial OfficerBudapest Airport
Kashif RanaChief Systems OfficerPakistan International Airlines
Chamara PereraHead of Information Technology/Chief Information Officer, SriLankan Airlines
Heather GohChief Marketing OfficerAirAsia BIG Loyalty
Omar KeshtariChief Information OfficerNile Air
Jorge MujicaChief Information OfficerSky Airline
Azli MohamedChief Strategy OfficerMalaysia Airports
Raheel AhmedChief Human Resources OfficerPakistan International Airlines
Alexander LaoVice President, Commercial PlanningCebu Pacific Air
Solomon WheelerVP Marketing and Customer Experience (Chief Marketing Officer)Vistara
Glen WilsonVice President, Customer Experience and OperationsBangalore International Airport
Mauro OrettiVice President, Sales and MarketingSkyTeam
Mohammed AslamVice President, Information ServicesQatar Airways
Jacqueline LohVice President MarketingScoot
Perry ChouVice President, Systems Operation Control DivisionChina Airlines
Kiran JainManaging Director, IndiaWOW Air
Manish DurejaManaging DirectorJetPrivilege
Russell ShawGeneral Manager, Network, Revenue Management and AlliancesVirgin Australia
Nik LamingGeneral Manager, LoyaltyCebu Pacific Air
Levend ArisoyGeneral Manager, SingaporeTurkish Airlines
Mark Anthony NathanGeneral ManagerMalindo Air
Christopher ChangGeneral Manager, LoyaltyHong Kong Express
Nivat ChantarachotiGeneral Manager, SingaporeThai Airways
Suresh NairGeneral Manager India, Sri Lanka, Bangladesh & NepalAirAsia Berhad
Mario KalschSenior Director Category Management Ancillary Services & RetailingLufthansa Group
Stefan KapactsisDirector Digital ServicesLufthansa Group
Tomas EcclefieldCommercial Director, Ancillary RevenueLATAM Airlines
Igor AptsiauriCommercial DirectorMyWay Airlines
Julie ZhuDeputy General Manager, IT DepartmentHong Kong Express
Jean-Charles Odelé-GruauDirector, Industry Payment ServicesIATA
Vinit GupteCommercial DirectorJetAsia Airways
Shingo NishidaRepresentative DirectorTBL (Japan Airlines)
Eric FongDirector of MarketingCAM-Macau International Airport
Narudh CheramakaraDirector of Aviation ResearchNok Airlines
Sari SuharsoHuman Capital DirectorGaruda Indonesia
Ranon ViputsiriRevenue Management DirectorThai Smile Airways
Yanik HoylesDirector, New Distribution CapabilityIATA
Pacino QinService Delivery Department, Deputy General Manager, Inflight OperationsHK Airlines
Khounphon PhilakoneDeputy Director on ICT & E-Commerce, Commercial DepartmentLao Airlines
Oliver RossHead of Loyaltyflybe
Nils Hamsa,Head of Talent Acquisition, Mobilisation and L&Dflydubai
Zaeem Shaukat MirzaGlobal Head – Online Marketing Channel, E-CommerceQatar Airways
Peter PohlschmidtHead of DigitalMalaysia Airlines
Hervé GueusquinChief Executive OfficerSAGA - Sahel And Gulf Airlines
Pascal BelangerVice President and Chief Commercial OfficerWinnipeg Airports Authority
Ismail Fahmi Abdul RahmanFirst Vice President of Human ResourcesFireFly
Raj SivakumarSenior Vice President, Network and Revenue ManagementJet Airways
Raj RaghavanSenior Vice President,HRIndiGo
Jeyhun EfendiSenior Vice President, Commercial Operations and E-Commerceflydubai
Eija HakakariSenior Vice President, People and CultureFinnair
Alain ChisariVice President Sales, Asia PacificLufthansa Group
Koji TahakashiVice President, Aviation Sales and MarketingNarita International Airport Corporation
Akira MitsumasuVice President, Products and ServicesJapan Airlines
Zafer BaburVice President, Operational SolutionsTurkish Airlines
Joaquim GonsalvesAssociate Vice President Inflight ServicesIndiGo
Christopher AmenechiVice President, Pricing and Revenue Management Copa Airlines
Steve SmithVice President, Head of Global SalesJapan Airlines
Jeffrey GohChief Executive OfficerStar Alliance
Lalitha SivanaserChief Executive OfficerAirAsia (Rokki)
Kenny ChangChief Information OfficerKorean Air
Mofizur RahmanManaging DirectorNovoair
Priyaah SundaraamAssociate Vice President, Customer RelationsIndiGo
Zuks RamasiaGeneral Manager, OperationsSouth African Airways
Guilhem LauransCommercial Director, APACAir France-KLM
Dr Sam IsaacDirector, Finance and StrategySaudi-Gulf Airlines
Ravinder Pal SinghChief Information and Innovation OfficerVistara
Murat DemirbilekVice President, Ground OperationsPegasus Airlines
2019 SPEAKERS
Dr. Nazareth NicolianHead of Training and DevelopmentMiddle East Airlines
Pete SampsonHead of RecruitmentQatar Airways
Indy BolinaHead of HR (Europe, Asia and Canada)American Airlines
AbdulBasit al RawahiHead of Human ResourcesSalam Air
Andrew MattersHead of Industry Analysis IATA
Kenneth AnderssonHead of Innovation and Product TransformationAirAsia
Ajay RajbanshiHead – Ground SchoolSpicejet
Kurt AbeloosHead of Cabin Crew and Inflight ProductAir Belgium
Zoran RadosavljevicHead of PSS and DistributionAir Serbia
Amine BoulaghmenHead of Settlement ServicesIATA
Maksat IsayevHead of Ground ServicesTurkmenabat Airport Administration
Prabh SharanHead of Delivery forDigital 2020Etihad Airways
Tupac BastidasSenior Project Manager, Department of InnovationsS7 Airlines
Patrick MurphyExecutive AdvisorPeach Aviation
Senaka BandaranayakeSenior Manager Product DevelopmentSriLankan Airlines
Suzanne BaileyCredit and Fraud Leader,Virgin Australia Turkmenabat
Airport Administration
Oliver HaasMobile App Manager and Sustainability AmbassadorCathay Pacific
Alain Dominic A. YuManager – Projects, Inflight Catering and SalesCebu Pacific Air
Benito E. Gliponeo IIIManager, Project and Application Management – Commercial, Information SystemsPhilippine Airlines
Octavianus TanaContinuous Improvement ManagerPT. Indonesia AirAsia
Irawan BayuajiSenior Manager IT Program ManagementGaruda Indonesia
Jonathan WanRegional Manager, Marketing, Asia-OceaniaJapan Airlines
Jitendra PandeySenior Manager, Business ContractsSpicejet
M. Osama SheikhProject Manager - Digital TransformationPakistan International Airlines
Yamini Pillay PurmanundBrand Marketing and Advertising ManagerAir Mauritius
Youvraj SeeamE-Sales & Product Manager, Commercial (E-Commerce)Air Mauritius
Egor BogoslovskyData AnalystS7 Airlines
Evan SoesantoFinancial Planning Analyst for Loyalty and Ancillary RevenueGaruda Indonesia
Teun van den BraberKLM designer and 3D model specialistKLM Royal Dutch Airlines
Capt. Rajeev BhallaFleet Supervisor, Standards & Quality Assurance, Line Training Captain & Cadet Pilot InductionsIndiGo
Jordan WattimenaProduct Owner & Senior Business ConsultantKLM Royal Dutch Airlines
Manoj KumarLicensed Aircraft EngineerSpicejet
Seth CasselPresidentEveryMundo
Jimmy Martinez vonKorffFounderImmfly
Alex RogersHead of Global PartnershipsConxxe
Al TredinnickHead of Business Development15below
Laurent SafarChief Executive OfficerAdaptive Channel
Kevin ClarkChief Executive OfficerBluebox Aviation
Julien SivanChief Executive OfficerSKYdeals
Kadir OguzChief Executive OfficerFurther
Elaine WoonDirector of DevelopmentOrbis
Kresimir BudinskiFounder and Managing DirectorATA.ONE
Marko JavornikVice President/General Manager, Mobility & TravelComtrade Digital Services
Prasanna Kumar VeeraswamyChief Product OfficerGoQuo
Mike ParkinsonUK GM/Director of TravelTrustly
Porntippa PongthommaCo-FounderMobipax
Tammam ShaibaniFounder and Head of InflightAeria Games
John AitkenDirector Business Development, APACNavitaire
David VazquezBig Data Program ManagerAir France-KLM
Dr Julian FischerManager, New Products and InnovationAustrian Airlines
Stijn BannierProduct Manager Open APIKLM Royal Dutch Airlines
Iain SmartTechnology Design LeadAirport Development & Delivery, Auckland Airport
Marie-Louise PhilippeVice President for Airlines, Airports and CargoInternational Aviation Women’s Association
Sarvesh SohoniManager, Revenue, Airline Pricing and InventoryAir India Express
Adam ThompsonCustomer Service Manager, Customer OperationsAmerican Airlines
Hilary PangProcurement ManagerCathay Pacific Airways
Badi LattifSocial Media OfficerRoyal Brunei Airlines
Mehaboob ThurakkalPassenger Services OfficerRotanajet
Davis NabutovskisAccount ManagerSmartLynx Airlines
Andrea GiuricinFellowUniversity of Milan Bicocca
Daniel KwekActing Programme Chair, Aviation ManagementRepublic Polytechnic
Ajai JayathilakanSenior Lecturer, Aviation Management, Modern College of Business & Science Oman
Kim ChuaAssistant ProfessorEmbry-Riddle Aeronautical University
Manish YadavAssistant Professor, Faculty of Aviation Management/Airport Operations Modern College of Business & Sciences Oman
Brett HenryChief Executive OfficerTravel Daily Media
Thomas JaegerChief Executive Officerch-aviation
Mark ThomasEditorHMG Aerospace
Philipp J JackeManaging DirectorMedia Carrier
Daria KalenskayaChief Product OfficerSolringAir
Ron ChapmanPresidentASIP Tech
David GunnarssonChief Executive OfficerDohop
Ingo RösslerChief Commercial OfficerEDIfly
Yevgeniya NiVice President, HR and AdministrationAir Astana
Valþór Druzin HalldórssonDirector, Data DevelopmentIcelandair
Asad BukhariDeputy General Manager, ICTPakistan International Airlines
Thomas GuntherManager, Customer Service InternationalAmerican Airlines
Paulina BaumertAsian Markets ExpertLOT Polish Airlines
Peter Brewer CEOMaxamation
Ashish SharmaLead Solution ArchitectNagarro
Bob AlbertChief Executive OfficerRoutehappy at ATPCO
Spon
sors
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ibito
rs
2019 FLOOR PLAN
AIRLINEUNIVERSITY
PLENARY & TRACK 1
ON-FLOOR SEMINAR
WORKPLACE BY FACEBOOK VIP
SPEAKER LOUNGELUNCH 1
HEINEKENBAR
LUNCH 2
ENTRANCE/EXIT
NETWORKING ZONE
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AVAILABLERESERVEDBOOKED
www.terrapinn.com/aviationfestivalasiaGet involved!
Contact: Clement Myers | +65 6322 2734 | [email protected]
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