Business Matching Information Kit

The Philippine Healthcare Information Management Roadshow & Forum in San FranciscoExpertly Delivered Support Services from the Philippines for Healthcare & the Medical Field

Undersecretary Ponciano C. Manalo, Jr.

Trade & Investment Promotions GroupDepartment of Trade & Industry

Keynote Speaker

Consulate General of the PhilippinesSan Francisco

The Philippine Trade & Investment Center in Silicon Valley and the Philippine Consulate General in San Francisco, invite leading Healthcare industry professionals, executives, practitioners and decision makers to the Roadshow and Business Forum, to learn how the Philippine Healthcare Information Management Industry can grow your business and create value for operations and practices, generate substantial savings and allow you to focus more on your science and expertise.

This Philippine Health Information Management Roadshow will bring the country’s delegation participating at the 85th AHIMA Convention and Exhibition in Atlanta, composed of top-notch Philippine companies, providing globally sought-after support services for the global healthcare and medical fields.

Over the last years, the Philippines has emerged to be one of the leading global participants in the outsource industry, appearing consistently among the top bracket of various research firms’ offshore location attractiveness index and is now bidding to be at the forefront as a preferred support provider for the global Healthcare and Medical industry.

The Global Healthcare BPO Market is growing at a healthy annual growth of 21.4%. Pharmaceutical outsourcing accounts for the largest share of 64.3%, but will grow at an average of 14.6% from 2011 to 2016 . . . Healthcare player outsourcing market will also grow to about 30% in the forecast period (MarketsandMarkets Report)

For more information, contact: [email protected] (415) 773 2336

www.investphilippines.org

twitter: PhilippineBizSF facebook.com/pticsv

organized and hosted by: in close collaboration with:

9:00 - 12:00 am | October 21, 2013 | Philippine Center | 447 Sutter Street | San Francisco

Dr. Josefina LauchangcoPresidentHealth Information Management Association of the Philippines

PresidentAmerican Academy of Medical Transcription -

Dr. Gerald Osband, MDChief Medical OfficerEXL Service

Testimonial Speaker

Benedict HernandezChairman

IT Business Process Association of the Philippines

mailto:[email protected]

mailto:[email protected]

http://www.investphilippines.org




organized and hosted by: in close collaboration with:

9:00 - 12:00 am | October 21, 2013 | Philippine Center | 447 Sutter Street | San Francisco

PROGRAM

Opening Remarks Deputy Consul General Jaime Ramon T. Ascalon Consulate General of the Philippines San Francisco

Keynote The Philippine Advantage

Undersecretary Ponciano C. Manalo, Jr. Department of Trade and Industry

Presentations Experience Excellence: Experience the Philippines

Mr. Benedict Hernandez IT Business Processing Association of the Philippines (IBPAP)

Dr. Penny Lauchangco Healthcare Information Management Association of the Philippines (HIMOAP)

Testimonial Dr. Gerald Osband, M.D. Chief Medical Officer, EXL Service

Panel Discussion Dr. Patricia Abejo, Philippine ICT Office

Mr. Francis Ferdinand Patalinghug, ADEC Group

Mr. Bhaskar Menon, e4e Global Services

Mr. Charles Allnutt, MicroSourcing Philippines, Inc.

Moderator: Mr. Jojo Uligan,

Contact Center Association of the Philippines

Q&A

One-on-One Business Matching

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY www.investphilippines.org


Business Matching InformationDelegation List & Company Profiles

DELEGATION LIST

GOVERNMENT

1. Hon. Ponciano C. Manalo, Jr. Undersecretary Department of Trade & Industry

2. Dir. Angelica Cayas Board of Investments

3. Dir. Patricia Abejo ICT Office Department of Science & Technology

INDUSTRY ASSOCIATIONS

4. Dr. Penny Lauchangco President. HIMOAP

5. Ms. Jeanette Carillo Executive Director, HIMOAP

6. Mr. Jomari Mercado CEO/President Business Process Association of the Philippines

7. Mr. Jojo Uligan Executive Director Contact Center Association of the Philippines

COMPANIES

8. Ms. Armie Duarte CEO/ President DL Media Focus

9. Mr. Francis Patalinhug Vice President for Operations ADEC Group

10. Mr. Jun Pin CEO/ President Don Pin Group of Companies

11. Mr Bhaskar Menon CEO e4e Global Services Philippines, Inc.

12.. Mr. Charles Allnutt Senior Business Development Manager MicroSourcing Philippines, Inc.

13. Mr. Butch Valenzuela President - Visaya Medical Coding Outsourcing Corporation

14. Mr. Jonathan Miclat Vice President Diversified Technology Solutions, Inc.

15. Mr. Paul Ibasco President - Northstar Solutions International, Inc.

16. Dr. Gerald Osband, MD Mr. Avery Malate Vice President - Operations EXL Services

BUSINESS MATCHING INFORMATION KIT





Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP)

The Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) formerly known as the Medical Transcription Industry Association of the Philippines, Inc. (MTIAPI) is a non-stock, non-

profit industry organization recognized by the Philippine government and BPO industry. The association was first registered as MTIAPI with the Philippine Securities and Exchange Commission in October 16, 2003 and renamed as HIMOAP last August 2010.

MTIAPI prides itself in bringing together the Philippines’ most distinguished and active players in the healthcare outsourcing industry

towards a common endeavor. The association serves the needs of the HIM service organizations, HIM Education and training centers and vendors as it promotes the Philippines as the destination of choice for quality Healthcare

Information Management outsourcing services.www.himoap.com


Industry Associations

Contact Center Association of the Philippines (CCAP)

The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-

sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices.

CCAP believes it will be able to achieve its mission by focusing on

expanding the talent supply, maintaining a favorable business environment, driving industry innovation and pursuing a performance excellence agenda, and rolling out an integrated country marketing, brand building, and business

development support program – with particular attention on new services, new markets, and new target industries.

Established in 2001, CCAP has grown to more than 100 companies

from the original seven founding members. CCAP represents more than 80% of the revenues and headcount in the industry. CCAP is truly the voice of the industry.

www.ccaponline.org



http://www.himoap.com

http://www.himoap.com

http://www.ccaponline.org

http://www.ccaponline.org


Information Technology and Business Process Association of the Philippines (IBPAP)

The Information Technology and Business Process Association of the Philippines (IBPAP) is the enabling association for the information technology and business process management (IT-BPM) industry in the Philippines. IBPAP

serves as the one-stop information and advocacy gateway for the industry. With approximately 300 industry and support-industry members, including five associations—the Animation Council of the Philippines, Inc., Contact Center Association of the Philippines, Game Developers Association of the

Philippines, Healthcare Information Management Outsourcing Association of the Philippines, and Philippine Software Industry Association—IBPAP plays a pivotal role in sustaining rapid growth of the IT-BPM industry by working to

ensure an enduring supply of high-quality labor, supporting service innovation, and providing country visibility.

IBPAP assists investors in setting up operations easily and quickly in the Philippines. Relevant research, introductions to key government and industry officials, and a series of briefings at each step of the investment process ensure a seamless development process. On-going support is provided

through a wide variety of initiatives, including programs for HR development, business development, and on-going knowledge sharing and networking opportunities.

www,bpap.org


Industry Associations




ADEC Group

ADEC Group, a privately held Philippine company, collaborates with governments, businesses and individuals to understand our clients’ needs and create industry- and cross-industry specific services and solutions that are

proven to reduce costs, optimize resource use, and improve operational efficiencies.

www.adec-group.com


Company Profiles

DL Media Focus International Inc. DL Media Focus International, Inc. is an events management company

incorporated in May 2004. We produce and organize quality and high-impact events. We are a versatile and an experienced group, capable of managing corporate and consumer events of diverse industries.

DL Media Focus International, Inc. also handles different corporate functions and affairs, such as company anniversary parties, awarding

ceremonies, Christmas parties, product launching, product sampling and road show and corporate sports festivals. With vast experience in corporate events, we also handle conferences, job fairs, exhibits, seminars, and learning workshops.



http://www.adec-group.com

http://www.adec-group.com


EXL ServicesEXL is business process solutions company. We integrate operations

management services, decision analytics and technology platforms to deliver immediate results and long-term business impact. We work as a strategic

partner to help our clients simplify and streamline business operations, improve corporate finance, manage compliance, create new channels for growth, and better adapt to change.

Serving insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics, we deliver solutions from wherever our clients need it. EXL also provides functional services such as finance and

accounting, legal support and analytics to even more industries, including professional services, retail, manufacturing and energy. As a result, we’ve become a dedicated partner to large companies around the world.

www.exlservice.com


Company Profiles

e4e Global Services Philippines, Inc.

e4e is an IT-enabled Services company that has deep domain and contextual expertise in the US Healthcare Business Services ecosystem. It is a

growing, profitable, zero debt and financially strong company. With over 19 years of rich experience, more than 2,500 employees and over 150 years of cumulative senior management experience, we have the capability of delivering

compelling business value to our clients, right shoring between our geographical sites and our best practices

e4e has a proven track record of providing end-to-end healthcare services to effectively manage the complete ecosystem of Revenue Cycle

Management, Claims Processing, Adjudication, Technology Services, and Audits with offices in the U.S., India, and the Philippines.

www.e4e.com



http://www.exlservice.com

http://www.exlservice.com

http://www.e4e.com

http://www.e4e.com


MicroSourcing Philippines, Inc.

MicroSourcing is an offshoring and outsourcing solutions provider based in the Philippines. We enable

foreign companies to operate in the Philippines in an easy and effective way, enabling them to drastically reduce their costs, increase their flexibility, gain access to a pool of highly skilled talent, and extend their global reach. We offer

multiple delivery models, each targeting a specific market segment, which enables us to serve any kind of organization ranging from small start-ups to large multinational

corporations. We furthermore specialize in a wide variety of disciplines, all identified as proficiencies that match the

core competencies of the F i l ip ino workforce . MicroSourcing truly stands out because of its unique approach to offshore outsourcing and the professionalism

and dedication with which we deliver our services. Our transparent pricing models are unique in the outsourcing industry and effectively remove the conflicts of interests that would normally exist between a client and its offshore

provider. If you are looking for a solid and reliable partner for your outsourcing or offshoring initiatives in the Philippines then you have definitely come to the right

place. professional services, retail, manufacturing and energy. As a result, we’ve become a dedicated partner to large companies around the world.

www.microsourcing.com


Company Profiles

NorthStar Solutions Inc NorthStar is a single source provider for outsourced customer contact solutions. We are committed to providing

the highest level of phone, email and web based support. Our approach is highly personalized, providing quality support tailored to the specific needs of the client and their

customers. We enable our clients to focus on their critical missions while providing a wide spectrum of support, services and solutions.

www.northstarsolutionscc.com



http://www.microsourcing.com

http://www.microsourcing.com

http://www.northstarsolutionscc.com

http://www.northstarsolutionscc.com


Visaya Medical Coding Outsurcing Corporation

“Visaya envisions itself to be a global multi-industry knowledge process outsourcing service provider set apart by its high quality core processes, conscientious leadership, creative solutions, and unique culture for increased profitability of our business partners.”

www.visayamco.com


Company Profiles



http://www.visayamco.com

http://www.visayamco.com


Don Pin Group of Companies

• Started in 1997, DON PIN is the leading total interior fit-out contractor in the country with a solid track record in completing commissioned projects on time

• Specializes in providing office interior fitout solutions to local and multinational companies

www.donpincorp.com


Affiliate Companies Industry Enablers

Diversified Technology Solutions International Inc. (DTSI Group)

DTSI Group is a full-service provider of state-of-the-art facilities, advanced communications services and game-changing technology to Global Companies.

• Founded in 1997, originally an IT networking company and security solutions provider, DTSI Group has since evolved into a full ICT and facility solution provider with operations in the United States

•Currently servicing the 60+ of the country’s largest contact centers and

BPOs, including Fortune 500 companies in the Philippines.•Enabled over 300,000 contact centers and BPO seats, 60% of the

industry in the Philippines.

•DTSI Group comprises of Diversified Technology Solutions International for technology and facility build-out solutions, DTSI USA founded in 2004 and Anthem Solutions founded in 2007 for managed facility & ICT solutions.

•Part of NTT Communications Corporation, the worlds largest telecom company. The NTT Group is ranked 29th as of 2012 in the Global Fortune 500 Companies.

www.dtsigroup.com



http://www.donpincorp.com

http://www.donpincorp.com

http://www.dtsigroup.com

http://www.dtsigroup.com


Board of Investments

The Philippine Board of Investments (BOI), an attached agency of Department of Trade and Industry (DTI), is the lead government agency responsible for the promotion of investments in the Philippines.

Taking the lead in the promotion of investments, BOI assists Filipino and foreign investors to venture and prosper in desirable areas of economic activities. The BOI is your one-stop shop in doing business in the Philippines

www.boi.gov.ph


Government Agencies

Department of Trade & Industry

Philippine Trade & Investment Center Silicon Valley

The Philippine Department of Trade and Industry is the executive department of the Philippine Government tasked to expand Philippine trade, industries and investments as the means to generate jobs and

raise incomes for Filipinos. It acts as catalyst for intensified private sector activity in order to accelerate and sustain economic growth through comprehensive industrial growth strategy, progressive and socially responsible trade liberalization and deregulation programs and

policymaking designed for the expansion and diversification of Philippine trade - both domestic and foreign.

www.dti.gov.ph

The Philippine Trade and Investment Center in Silicon Valley is the

Commercial Section of the Philippine Consulate General in San Francisco and the representative office of the Philippine Department of Trade and Industry in the US Pacific Northwest and Western Canada.

www.investphilippines.org/siliconvalley



http://www.boi.gov.ph

http://www.boi.gov.ph

http://en.wikipedia.org/wiki/Philippines


http://en.wikipedia.org/wiki/Executive_Departments_of_the_Philippines




http://en.wikipedia.org/wiki/Philippine_Government

http://en.wikipedia.org/wiki/Philippine_Government



http://www.dti.gov.ph

http://www.dti.gov.ph

http://www.investphilippines.org/siliconvalley

http://www.investphilippines.org/siliconvalley


DOST-ICTOThe Information and Communications Technology OFFICE (ICTO) is a

government agency under the Department of Science and Technology (DOST) tasked to lead and harmonize initiatives on ICT using a multi-stakeholders

approach. Its primary thrusts include ICT Industry Development eGovernment, ICT policy development, Internet for all, and Cybersecurity. In the area of ICT industry development, the ICT is tasked to formulate, recommend, and implement an appropriate policy and program framework

that will promote the rapid development and improved global competitiveness of the country’s information and communications technology (ICT) industry, including the IT-BPO Industry. Towards this end, the ICTO implements and

coordinates strategic programs in the area of industry capability development; marketing and research; and talent development.

www.icto.dost.gov.ph


Government Agencies



http://www.icto.dost.gov.ph

http://www.icto.dost.gov.ph


I am interested to meet with the following companies. Kindly schedule one-on-one business matching meet ings with the following on my behalf. (check all that apply)

DL Media Focus

ADEC Group

e4e Global Services Philippines, Inc.

MicroSourcing Philippines, Inc.

Visaya Medical Coding Outsourcing Corporation

Diversified Technology Solutions, Inc.

Northstar Solutions, Inc.

EXL Services

Don Pin Group of Companies

DTSI Group

Other ____________________________________________________________________________________

My Details are as follows:

Name:__________________________

Company:_______________________

Position:________________________

E-Mail: _________________________

Mobile: _________________________

Address:_____________________________________________________________________________________________________________________________________________________________________________________________

Spec i f i c Bus iness Interests/ Looking For: ________________ ______________________________________________________________________________________________________________________________________________________________________________________________________

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Business Matching Reply Form(please accomplish, detach & return to the registration desk)



Documents

Business Matching Information Kit