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Business Biographies 90 Business Etiquette 79 Communication 79 Co-operatives Management 89 Corporate Governance 96 Cost & Accounting 86 Creativity 95 Economics 86 Electronic Commerce 93 Encyclopedias 96 Energy Management 93 Entrepreneurship 95 Environmental Management 95 Ethics 95 Family Business 95 Finance 85 Maury Fertig 87 General Management 78 Brilliant Business Series 74 Vineet Bajpai 73 Robert Kiyosaki 78 John C. Maxwell 77 Radhakrishnan Pillai 71 Zig Ziglar 76 Human Resource Management 81 Coaching 84 Employee Relations 82 Leadership 82 Motivation 83 NLP 85 Organizational Behaviour 82 People Management 81 Performance Management 84 Recruitment & Retention 82 Spiritual Management 83 Teamwork 84 Training 85 International Business 93 Learning 96 Business Management Library Science 96 Management Skills 78 Emotional Intelligence 79 People Skills 78 Management Control Systems 93 Management Information Systems 93 Marketing 88 Brand Management Customer Relationship Management Customer Service Industrial Marketing Marketing Management Marketing Research Marketing Strategy Product Development Retail Management Retail Marketing Rural Marketing Mass Media 89 Outsourcing & Offshoring 96 Production & Operations Management 93 Project Management 94 PR & Advertising 89 Quality Management 94 Risk Management 86 Sales 88 Services Management 95 Hospitality & Tourism 95 Statistics/Mathematics 96 Strategy 89 Supply Chain Management 94 Time Management 96

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Page 1: Business Management - Jaico Publishing House

Business Biographies 90

Business Etiquette 79

Communication 79

Co-operatives Management 89

Corporate Governance 96

Cost & Accounting 86

Creativity 95

Economics 86

Electronic Commerce 93

Encyclopedias 96

Energy Management 93

Entrepreneurship 95

Environmental Management 95

Ethics 95

Family Business 95

Finance 85

Maury Fertig 87

General Management 78

Brilliant Business Series 74

Vineet Bajpai 73

Robert Kiyosaki 78

John C. Maxwell 77

Radhakrishnan Pillai 71

Zig Ziglar 76

Human Resource Management 81

Coaching 84

Employee Relations 82

Leadership 82

Motivation 83

NLP 85

Organizational Behaviour 82

People Management 81

Performance Management 84

Recruitment & Retention 82

Spiritual Management 83

Teamwork 84

Training 85

International Business 93

Learning 96

Business Management

Library Science 96

Management Skills 78

Emotional Intelligence 79

People Skills 78

Management Control Systems 93

Management Information Systems 93

Marketing 88

Brand Management

Customer Relationship Management

Customer Service

Industrial Marketing

Marketing Management

Marketing Research

Marketing Strategy

Product Development

Retail Management

Retail Marketing

Rural Marketing

Mass Media 89

Outsourcing & Offshoring 96

Production & Operations Management 93

Project Management 94

PR & Advertising 89

Quality Management 94

Risk Management 86

Sales 88

Services Management 95

Hospitality & Tourism 95

Statistics/Mathematics 96

Strategy 89

Supply Chain Management 94

Time Management 96

Page 2: Business Management - Jaico Publishing House

“I’ve known and worked with the leaders of IBM and Intel;

I’ve met great leaders and thinkers, including Jack Welch,

and Joseph Campbell, and discussed the next paradigm

change in organizational structure with Peter Drucker.

Steve is in a class by himself.”

—Jay Elliot, former Senior Vice President, Apple

Computer

IN THIS BOOK JAY ELLIOT

Jay Elliot

William L. Simon

gives the reader the opportunity

of seeing Steve Jobs as only his closest associates have

ever seen him, and to learn what has made him—and the

mystique of his management style—capable of creating

tools so extraordinary that they have remade three

industries and have transformed the way we create,

consume, and communicate with each other.

Jay Elliot worked side by side with Steve as Senior Vice

President of Apple and brings us his deep insider

perspective of Steve’s singular iLeadership style—which

encompasses four major principles: product, talent,

organization, marketing.

served as the Senior Vice President of Apple

Computer, reporting directly to Steve Jobs, Chairman of the

Board. He helped Jobs develop the Macintosh computer from

development to introduction.

is the award-winning author of more than

20 books.

Jay Elliot with William L. Simon

The Steve Jobs Way

J-1709 ` 275 256p

ISBN

14 cm x 21.6 cm

978-81-7992-768-7

For sale in the Indian sub-continent only

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Page 3: Business Management - Jaico Publishing House

71

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ELF-H

ELP

CHANAKYA, WHO LIVED IN

Radhakrishnan Pillai

the 3rd century BC,

was a leadership guru par excellence. His ideas on

how to identify leaders and groom them to govern a

country has been well documented in his book the

Arthashastra. This book contains 6000 aphorisms or

sutras. In the present book the author simplifies these

age-old formulae for success for leaders of the corporate

world.

Call it your guide for corporate success or a book that gives

you ancient Indian management wisdom in a modern

format—you just cannot let go Chanakya’s wisdom

contained on each page.

studied the Arthashastra at Chinmaya

International Foundation, Kerala, under the guidance of Dr.

Gangadharan Nair. Director of SPM Foundation and part of the

University of Mumbai team, he designs various leadership

programs. He is the recipient of the Sardar Patel International

Award, 2009.

Radhakrishnan Pillai

Corporate Chanakya

CD Edition: J-2163 CD ISBN 978-81-8495-307-7

Standard Edition: J-2039 295 340p ISBN 978-81-8495-133-2

Forthcoming

`

14 cm x 21.6 cm

World Rights Available

Also available in 4 regional languages

“He’s hit the bull’s eye with his very first book.”

—The Times of India

“Age-Old Formulae for New-Age Businesses.”

—The Hindu

“Connecting spirituality and management… this is a

modern Arthashastra.”

—Deccan Chronicle

NationalBestseller

Includes Audiobookread by

Tom Alter

Page 4: Business Management - Jaico Publishing House

FABRE’S LIFE WAS NOTHING LESS THAN

Christian R. Fabre

a roller-coaster ride. The

evolution of Swami Pranavananda Brahmendra Avadhuta from the

down-on-his-luck French entrepreneur who had witnessed several

ups and downs in his business and personal life, is an inspiring story.

Ironically, the very name that he renounced has become famous all

over India today, as more and more Christian Fabre stores open up in

numerous cities.

Successfully straddling the seemingly opposing worlds of spirituality

and international fashion wear, the Press calls him the ‘Anti-Trump’

or the ‘Naked Emperor of Ready-to-Wear’.

This is his story, in his words...

a.k.a. Swami Pranavananda Brahmendra Avadhuta

(SPBA) is one of the two directors of a garment export company, and of

the fast-growing new ‘Christian Fabre’ brand of fashionable casual wear.

Christian Fabre

The Holy CEO

THIS BOOK BEGINS WITH THE AUTHOR,

Martin P. Levin

Martin Levin,

adopting an aging Golden Retriever named Angel after

his wife’s death. Angel inspires Levin to find an easier

and more efficient way to make their lives more

productive—the ultimate goal of management.

has decades of experience in law and

publishing. As a lawyer, he represents sellers and buyers

of businesses, and authors. He also teaches publishing law

at New York Law School.

Martin P. Levin

All I Know aboutManagement I Learned

from My Dog

J-2154 ` 150 128p

ISBN 978-81-8495-296-4

14 cm X 21.6 cm

For sale in the Indian sub-continent only

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J-2085 275 256p

ISBN 978-81-8495-198-1

`

14 cm x 21.6 cm

World Rights Available

Page 5: Business Management - Jaico Publishing House

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EXPERT ADVICE ON BUSINESS START-UPS

Vineet Bajpai

is provided in

this introduction to business development for aspiring

entrepreneurs. From idea generation, market research,

and business planning to budget requirements,

infrastructure, employee management and growth

strategies, these step-by-step instructions facilitate

decision-making for the first month, first year, and first

100 years of a company’s lifespan.

is one of the finest entrepreneurs and

management thinkers in India today. His companies are

among the largest interactive media agencies in the country

and have been ranked among the top 25 Internet companies

in India. He has been featured by CNBC TV in their popular

program ‘Young Turks’.

Vineet Bajpai

Build from Scratch

J-2149

ISBN 978-81-8495-291-9

Forthcoming

World Rights Available

14 cm x 21.6 cm

The Street to the Highway

THIS BOOK SHATTERS THE MYTH that corporate success is a

matter of destiny for a few chosen business barons. It shows that

business growth is not the result of some supernormal

capabilities of a few super-individuals but is an outcome of a

systematic and well planned construct of strategies and actions.

Written in an uncomplicated style this book would appeal to

corporate managers, students, academia, young executives,

entrepreneurs, CEOs and most of all to millions of small business

owners.

J-2092 ` 295 292p

ISBN 978-81-8495-205-6

14 cm x 21.6 cm

World Rights Available

Page 6: Business Management - Jaico Publishing House

74

Brian Brown

Successful Financefor Non-Accountants

MAKE FINANCE WORK FOR YOU.

Brian Brown

Do you feel

overwhelmed by complex financial spreadsheets and

reports? This book is designed to help you find out how to

effectively track costs and manage budgets as well as

read and even create financial reports. In plain language

and using practical examples, the author helps you make

sense of your organisation’s finances—helping you

progress in your career.

after many years of working in the finance

industry and training finance managers is now a full-time

writer and editor of books about business and money.

J-2108 ` 250 224p

ISBN 978-81-8495-237-7

14 cm x 21.6 cm

NEW

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Successful Time Management

Frank Atkinson

WORK SMARTER, NOT HARDER.

Frank Atkinson

Do you often wonder where

your time went? Are you stressed about having too much to do?

Join the club: today it is harder than ever to get everything done,

with emails and mobile communication leading to greater

pressure to respond immediately.

has trained people in time management for many

years, including sales people, senior managers and directors. He has

worked with large and small companies across the world including

Mercedes, Games Workshop, Toyota, and Prontaprint.

J-2111 ` 250 216p

ISBN 978-81-8495-240-7

14 cm x 21.6 cm

Page 7: Business Management - Jaico Publishing House

Pauline Rowson

Successful Marketing

MARKET YOUR BUSINESS TO THE TOP.

Pauline Rowson,

Marketing is at the

core of every great business. Whether you want to get

closer to your customers, increase sales, generate

publicity or establish beneficial business relationships, a

successful marketing strategy is vital.

an accomplished conference speaker, ran

her own Marketing, Training and PR Company, and publishing

business before becoming an author.

Successful Sales

Pauline Rowson

J-2109 ` 250 224p

ISBN 978-81-8495-238-4

14 cm x 21.6 cm

J-2110 ` 250 192p

ISBN 978-81-8495-239-1

14 cm x 21.6 cm

75

SELL WITH CONFIDENCE. Selling is critical to most businesses and

numerous jobs but many people lack confidence in their selling

skills. In this book the author explains the steps to successful

selling and shows you how to develop your own personal style to

become a great sales person.

ALS

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This series is for sale in the Indian sub-continent only

Page 8: Business Management - Jaico Publishing House

ALSO AVAILABLE

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The Art of Selling

Staying Up, Up, Up in a Down, Down World

J-2095 ` 175 140p ISBN 978-81-8495-210-0

J-2090 ` 250 284p ISBN 978-81-8495-203-2

J-2057 ` 295 384p ISBN 978-81-8495-154-7

J-1978 ` 250 260p ISBN 978-81-8495-059-5

J-1650 ` 125 92p ISBN 978-81-7992-702-1

J-1556 ` 275 368p ISBN 81-7992-587-0

J-1979 ` 295 256p ISBN 978-81-8495-060-1

Daily Insights

Better than Good

Great Quotes to Rise to the Top

Ziglar on Selling

Raising Positive Kids in a Negative

World

All titles for sale in the Indian sub-continent only

Zig Ziglar

Over the Top

DRAWING ON HIS 40-PLUS

Zig Ziglar

years as a world-class

motivational speaker, Ziglar identifies and shows precisely

how to achieve what people desire most from life—to be

happy, healthy, reasonably prosperous, and secure, and to

have friends, peace of mind, good family relationships,

and—most important—hope.

is chairman of Zig Ziglar Corporation, which is

committed to helping people more fully utilize their physical,

mental, and spiritual resources. Ziglar has written nine

international bestsellers and is one of the most sought-after

motivational speakers in the world.

J-2086 ` 275 336p

ISBN 978-81-8495-199-8

14 cm x 21.6 cm

Page 9: Business Management - Jaico Publishing House

J-2081 225 220p

ISBN 978-81-8495-194-3

`

14 cm x 21.6 cm

DEVELOPING LEADERSHIP QUALITIES

John C. Maxwell

in others is the way

to ensure success in today’s competitive world, because

the one asset that truly appreciates within any

organization is people. Systems become dated. Buildings

deteriorate. Machinery wears. But people can grow,

develop, and become more effective if they have a leader

who understands their potential value.

is an internationally recognized leadership

expert, and speaker. His books have sold over 18 million

copies. His organizations have trained more than five million

leaders worldwide. Dr. Maxwell is the founder of EQUIP and

INJOY Stewardship Services.

John C. Maxwell

Developing the LeadersAround You

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ALSO AVAILABLE Success

Leadership

Teamwork

Attitude

Becoming a Person of Influence

Everyone Communicates Few Connect

Be All You Can Be

Put Your Dream to the Test

Be a People Person

Titles published by Pearson & exclusively distributed by Jaico

The 21 Indispensable Qualities of a Leader

Talent is Never Enough

oThe 360 Leader

J-2050 `150 168p ISBN 978-81-8495-147-9

J-2051 `150 156p ISBN 978-81-8495-148-6

J-2053 ` 150 160p ISBN 978-81-8495-150-9

J-2052 ` 150 152p ISBN 978-81-8495-149-3

J-2099 ISBN 978-81-8495-223-0

J-2037 ` 275 256p ISBN 978-81-8495-131-8

J-1728 ` 250 192p ISBN 978-81-7992-788-5

J-1976 ` 275 260p ISBN 978-81-8495-057-1

J-1977 ` 250 192p ISBN 978-81-8495-058-8

` 299 176p ISBN 978-81-317-1973-2

` 450 490p ISBN 978-81-317-1975-6

` 450 326p ISBN 978-81-317-0430-1

Forthcoming

All titles for sale in the Indian sub-continent only

Page 10: Business Management - Jaico Publishing House

General Management

Jeffrey P. Davidson

J-1644 ` 295 256p

ISBN 978-81-7992-692-5

Power and Protocol

for Getting to the Top

Charles E. Watson

J-1090 ` 250 256p

ISBN 81-7224-947-0

What Smart People Do

When Dumb Things

Happen at Work Gerald M. Groe, PhD

J-1622 ` 175 224p

ISBN 81-7992-659-1

Was Your Boss

Raised by Wolves?

Ram Pratap

J-1892 ` 195 152p

ISBN 978-81-7992-959-9

Gandhian Management

World Rights Available

K. Nagarajan

J-1547 ` 175 128p

ISBN 81-7992-578-1

Message for Managers

World Rights Available

Graham & Singer

JH-160 ` 395 284p

ISBN 81-7224-387-1

Top Class Management

Managing in a Time

of Great Change

` 395 328p

ISBN 978-81-312-1580-7

Managing for Results

` 295 240p

ISBN 978-81-8147-380-6

All titles are published by Elsevier & exclusively distributed by Jaico

Peter Drucker

60 Tips to

Motivate Yourself

Jeff Davidson

J-1801 ` 295 160p

ISBN 978-81-7992-868-4

60 Tips to

Organize Your Life

Jeff Davidson

J-1802 ` 295 176p

ISBN 978-81-7992-869-1

Your Inner CEO

Allan Cox

J-1781 ` 295 240p

ISBN 978-81-7992-845-5

How to Deal with

Your Boss

Jill Walker

J-1849 ` 295 236p

ISBN 978-81-7992-916-2

Robert R. Blake &

Jane S. Mouton

J-718 ` 350 384p

ISBN 81-7224-270-0

The New Managerial Grid

Management Skills

23 Reasons Why Businesses

Fail and what you can do

about it

Barry Thomsen

J-2005 ` 295 288p

ISBN 978-81-8495-087-8

Be Rich and Happy

Robert T. Kiyosaki

J-2079 CD ` 295 272p

ISBN 978-81-8495-189-9

Standard Edition: J-1986 ` 195

ISBN 978-81-8495-067-0

Also available in Marathi

Michael Ward

J-1027 ` 295 234p

ISBN 81-7992-239-1

50 Essential

Management Techniques

How to Deal with People

Problems & Problem People

Ken Lloyd

J-1260 ` 350 256p

ISBN 81-7992-215-4

9 Most Powerful Ways to

Improve Your People Skills

George W. Fotis

J-860 ` 150 116p

ISBN 81-7224-604-8

People Skills

Board of Editors –

National Press

J-1247 ` 175 128p

ISBN 81-7992-203-0

Peak Performers

Business Essentials

Ashok R. Garde

J-1530 ` 295 264p

ISBN 81-7992-408-4

Canakya on Management

World Rights Available

Also available in

2 regional languages

78

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Robert T. Kiyosaki

Page 11: Business Management - Jaico Publishing House

Jan Yager

J-1624 ` 195 256p

ISBN 81-7992-661-3

Who’s That Sitting

at My Desk?

John Eaton & Roy Johnson

J-1674 ` 195 140p

ISBN 978-81-7992-726-7

Communicate with

Emotional Intelligence

Geetu Bharwaney

J-1736 ` 275 216p

ISBN 978-81-7992-797-7

Increase Your Emotional

Intelligence

Communication

Marian K. Woodall

J-859 ` 175 110p

ISBN 81-7224-603-X

How to Communicate

Under Pressure

David Hill

J-1505 ` 295 212p

ISBN 81-7992-530-7

Getting Heard

Godfrey Harris

J-1101 ` 175 96p

ISBN 81-7224-962-4

The Art of Conversation

Editor – Chrissie Wright

J-976 ` 295 288p

ISBN 81-7224-777-X

Handbook of Practical

Communication Skills

Indian Business Etiquette

Raghu Palat

J-1871 ` 295 288p

ISBN 978-81-7992-938-4

World Rights Available

Business EtiquetteEmotional IntelligencePeople Skills

The Right Way to

Speak in Public

A. G. Mears

J-783 ` 150 128p

ISBN 81-7224-461-4

Public Speaking

1001 Ways to Improve Your

Conversation & Speeches

Herbert V. Prochnow

J-192 ` 250 402p

ISBN 81-7224-330-8

Master Public Speaking

Anne Nicholls

J-1080 ` 175 160p

ISBN 81-7224-937-3

An Introduction to

Public Speaking

Brent C. Oberg

J-1350 ` 195 168p

ISBN 81-7992-319-3

Dorothy Lynn & Jessica Selasky

J-1568 ` 250 192p

ISBN 81-7992-599-4

Mastering Public Speaking

Daniel B. Baker

J-1354 ` 295 408p

ISBN 81-7992-323-1

Power Quotes

Brandon Toropov

J-941 ` 175 128p

ISBN 81-7224-719-2

Last Minute

Interview Tips Raghu Palat

J-1212 ` 175 170p

ISBN 81-7992-130-1

Interview Tips

World Rights Available

Interviews

Ann Dobson

J-914 ` 150 128p

ISBN 81-7224-691-9

Conduct Effective

Interviews

J-1506 ` 195 244p

ISBN 81-7992-531-5

Effective

Communication

& Public Speaking

World Rights Available

J-1356 ` 175 188p

ISBN 81-7992-325-8

How to Succeed in

Group Discussions &

Personal Interviews

World Rights Available

J-2096 ` 375 500p

ISBN 978-81-8495-220-9

Management:

Principles and Practice

World Rights Available

S. K. Mandal

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Interview Answers

Ceri Roderick & Stephan Lucks

J-2121 ` 195 188p

ISBN 978-81-8495-250-6

Page 12: Business Management - Jaico Publishing House

Handling Tough Job

Interviews

Julie-Ann Amos

J-1368 ` 150 128p

ISBN 81-7992-337-1

Dalmar Fischer

J-980 ` 325 566p

ISBN 81-7224-781-8

Communication in

Organizations Randolph H. Hudson

& Bernard J. Selzler

J-1603 ` 375 264p

ISBN 81-7992-468-8

Business Communication

Organizational Communication

Editors – Keyton & Zalabak

J-1686 ` 525 416p

ISBN 978-81-7992-740-3

Case Studies for

Organizational

Communication

Organisational

Communication

Paul Turner

J-1852 ` 350 200p

ISBN 978-81-7992-919-3

Paul R. Timm

J-1068 ` 175 94p

ISBN 81-7224-925-X

How to Make

Winning Presentations

Presentations

Interviews

Negotiation

Herb Cohen

J-533 ` 250 256p

ISBN 81-7224-061-9

You Can Negotiate

Anything

Writing Skills

Essay Writing Made Easy

Brendan Hennessy

J-1711 ` 150 92p

ISBN 978-81-7992-770-0

Writing for the Web

(With CD)

Crawford Kilian

J-1850 CD ` 295 224p

ISBN 978-81-7992-917-9

Jeremy G. Thorn

J-1302 ` 195 216p

ISBN 81-7992-259-6

How to Negotiate

Better Deals

Marion Field

J-1413 ` 175 192p

ISBN 81-7992-379-7

Improve Your

Written English

Persuasive

Business Writing

Patrick Forsyth

J-1369 ` 150 128p

ISBN 81-7992-338-X

Jim Dugger

J-939 ` 225 260p

ISBN 81-7224-717-6

Business Letters

for Busy People

Letter Writing

Ann Dobson

J-916 ` 150 128p

ISBN 81-7224-693-5

Write Business Letters

Secrets of Power

Negotiating for the

21st Century

Roger Dawson

J-2117 ` 350 352p

ISBN 978-81-8495-246-9

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Bill Scott

J-798 ` 250 200p

ISBN 81-7224-480-0

The Skills of

Communicating

Leslie Rae

J-797 ` 195 224p

ISBN 81-7224-479-7

The Skills of

Interviewing

Bill Scott

J-799 ` 195 244p

ISBN 81-7224-481-9

The Skills of

Negotiating

How to Win Any

Negotiation

Robert Mayer

J-1720 ` 295 288p

ISBN 978-81-7992-779-3

How to Win Any

Argument

Robert Mayer

J-1721 ` 295 224p

ISBN 978-81-7992-780-9

Skills Series

Page 13: Business Management - Jaico Publishing House

Maureen Lindner

J-1550 ` 295 352p

ISBN 81-7992-581-1

English Language

& Composition

Boost Your Vocabulary

J. G. Barton

J-776 ` 95 128p

ISBN 81-7224-454-1

J. E. Metcalfe

J-786 ` 150 188p

ISBN 81-7224-464-9

The Right Way to

Improve Your English

Marion Field

J-1440 ` 195 176p

ISBN 81-7992-434-3

Improve Your

Grammar

and Punctuation

Grammar & Vocabulary

HR Forecasting and Planning

Paul Turner

JH-545 HB ` 975 300p

ISBN 81-7992-485-8

J-1685 PB ` 450 300p

ISBN 978-81-7992-739-7

Planning & Managing

Human Resources

William J. Rothwell &

H. C. Kazanas

J-1573 ` 495 600p

ISBN 81-7992-607-9

Muller-Camen, Croucher & Leigh

J-1866 ` 495 540p

ISBN 978-81-7992-933-9

Human Resource

Management:

A Case Study Approach The Aston Centre for Human

Resources

J-1867 ` 395 432p

ISBN 978-81-7992-934-6

Strategic Human Resource

Management

Editors – Lucas, Lupton & Mathieson

J-1790 ` 395 400p

ISBN 978-81-7992-857-8

Human Resource

Management in an

International Context

Mergers And Acquisitions:

An HR Perspective

Sue Cartwright & Cary Cooper

J-1960 ` 325 128p

ISBN 978-81-8495-034-2

A Strategic Approach to

Human Resources

Management

J. Sadri, S. Sadri & N. Nayak

J-1925 ` 395 488p

ISBN 978-81-7992-999-5

World Rights Available

Human Resource Management

Better Sentence

Writing

Dianna Campbell

J-928 ` 195 224p

ISBN 81-7224-753-2

Better Grammar Series

Better Vocabulary

Edie Schwager

J-926 ` 195 192p

ISBN 81-7224-751-6

Better Spelling

Crosby & Emery

J-927 ` 195 186p

ISBN 81-7224-752-4

People Management

Handbook of

Personnel Practice

M. Martin & T. Jackson

JH-546 ` 795 208p

ISBN 81-7992-486-6

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Marshall A. Brown &

Annabelle Reitman

J-1511 ` 295 240p

ISBN 81-7992-542-0

Resumes for Professionals101 Great Resumes

Career Press

J-1092 ` 295 216p

ISBN 81-7224-949-7

Cover Letters & Resumes

Courtland L. Bovee

J-1442 ` 135 96p

ISBN 81-7992-436-X

Techniques of Writing

Business Letters,

Memos & ReportsMargaret McCarthy

J-1136 ` 195 216p

ISBN 81-7224-977-2

Letter Writing Made Simple

Margaret McCarthy

J-1135 ` 175 114p

ISBN 81-7224-976-4

Letter Writing Made Easy

Letter Writing