Business Intelligence Center of Excellence (BI COE) with …bi-insider.com/wp-content/uploads/2012/05/BOBJ-BI-C… · · 2012-05-18Business Intelligence Center of Excellence (BI

Business Intelligence Center of Excellence

(BI COE) with Business Objects

A Case Study at Stanley Black & Decker

Business Intelligence Center of Excellence

(BI COE) with Business Objects

A Case Study at Stanley Black & Decker

Adam Getz

Practice Manager, Business Intelligence

DCS Consulting, Inc.

DCS Consulting - Corporate OverviewDCS Consulting - Corporate Overview

About DCS Consulting:

DCS Consulting is a Business Intelligence and Data Warehousing (BI/DW)

professional services firm specializing in providing highly experienced

consultants.

Located in Washington DC Area.

SAP Business Objects Extended Business Partner.

Our customers range from DOD and Federal Civilian clients to Health Care, Financial Services, Consumer Goods, & Energy.

Technology Expertise:

SAP Business Objects

Visual Cue

DOMO

CGI Momentum Financials


9048 John Sutherland Lane, Lorton, VA 22079 | P: 703-863-7202 | [email protected] | www.dcsfederal.comPage: 2

Stanley Black & Decker - OverviewStanley Black & Decker - Overview

The Client:

Stanley Black & Decker is a manufacturer of tools and hardware and

provider of security products and locks.

Headquarters: New Britain, CT

Industry: Consumer Goods

Products: Tools, Hardware, Security, Locks, Medical Equipment

Revenue: $8.41 Billion (2010)

Employees: 36,700 (2010)

Merger: The Stanley Works acquired Black & Decker in 2010



Business Intelligence COE - Defined



Centers of Excellence (COE)

combine the strategic role and governance of program management offices, business expertise of

subject matter experts, and the technical knowledge of systems personnel.

BI COEs are centered and constructed around these foundations of an organization:

Architecture Process Human Capital Culture

Business Intelligence COE - Categories



Division 3Division 2Division 1

Corporate

2) Virtual BI COE -Shared by Departments

3) BI COE as Part of Operations-Overseeing Business Divisions

BI COE

BI COE

COO

Division 2Division 1 Division 3

IT UnitIT Unit

CIO

BI COE

Finance Sales Marketing

4) Distributed BI COE -Shared by Lines of Business Divisions

1) BI COE as an IT Unit

Implemented at Stanley Black & Decker

Business Intelligence COE Primary Tasks


9048 John Sutherland Lane, Lorton, VA 22079 | P: 703-863-7202 | [email protected] | www.dcsfederal.com

Governance

Standardization

Compliance

CentralizationIntegrity

Coordination

Oversight

o Governance of organization and system changes

o Standards across all deployments

o Compliance with regulations

o Centralization of administration

o Integrity of business process and systems

o Coordination of resources

o Oversight and control

Primary Tasks of BI COE at StanleyPrimary Tasks of BI COE at Stanley

BI / DW Technologies Used at Stanley



The Business Intelligence and Data Warehousing (BI / DW) Environment at Stanley consists of the following Technologies:

Category Technology(s)

Source Systems SAP, ACG, BAAN, Hyperion, JD Edwards

Data Integration (ETL) IBM Ascential Data Stage 7.5 and 8.1

Data Warehouse / Data Marts MS SQL Server 2000

Data Modeling Sybase Power Designer

Business Intelligence ApplicationsBusiness Objects 3.1, Web Intelligence, Desktop

Intelligence, Crystal Reports, Xcelsius, Qlikview

Business Intelligence Web Server Apache Tomcat

Page: 7

BI / DW Technologies at Stanley



BI COE at Stanley has responsibility over both BI and DW Environments

ETL (Data Stage)

Data Warehouse / Data Marts (MS SQL Server)

Business Intelligence (Business Objects)

Challenges of a Shared BI Environment



Enterprise Governance

Defining the Common Enterprise Business Model

Technology Standards

Team Structures / Roles / Responsibilities

Corporate Communications

Internationalization and Multiple Languages

Established Processes

Organizational Change

Page: 9

Business Intelligence Model at Stanley



BI COE

CDIY

EMEA

IAR

SMS

Corp

SAT

Local Development of BI & DW Solutions across a Shared Architecture

- Facilitates local analysis and reporting delivery

- Utilizes the existing environment as a shared asset

- Mitigates risks of a shared environment

- Distributes workload

Application Development Teams For Each Business Unit:

- Corporate (Corp)

- Construction & Do It Yourself (CDIY)

- Industrial & Automotive Repair (IAR)

- Stanley Mechanical Security (SMS)

- Stanley Access Technologies (SAT)

- Europe, Middle East, Africa (EMEA)

Page: 10

BI COE

(inner circle)

Business Objects and the BI COE at Stanley



Business Objects Technologies Used at SBD:

Central Management Console

Infoview Portal

Business Objects Universes

Web Intelligence

Web Intelligence Rich Client

Desktop Intelligence

Crystal Reports

Xcelsius Dashboards

Stanley Black & Decker has standardized on Business Objects as its Enterprise Reporting

Environment. The Stanley BI COE maintains the Business Objects Environment.

Cry

sta

lR

eports

Administration

BI Center of

Excellence

(BICOE)

Business Objects and the BI COE at Stanley



Responsibilities of BI COE Related to Business Objects

Governance & Change Reviews

Technical and Design Reviews

Migrations of Components

Administration and Security

Communications and Announcements

Application (BusinessObjects) Management

Stanley Black & Decker has standardized on Business Objects as its Enterprise Reporting

Environment. The Stanley BI COE maintains the Business Objects Environment.

Cry

sta

lR

eports

Administration

BI Center of

Excellence

(BICOE)

Business Intelligence Responsibilities at Stanley



The BI COE has the primary responsibility for :- Common Infrastructure and Services

- Enterprise Standards

- Application Administration & Security

- Communications Amongst Teams

- Environment Migrations

- Design & Readiness Reviews

- Governance & Change Reviews

Business Unit Application Development

teams have responsibility for:

- Communications with Users / UAT

- Requirements Analysis

- Application Development

- Resources / Staffing

- Application Maintenance

Page: 13

BI COE Access and Available Tools



GroupType of Access

Available Tools

BI COEAdministrator

Access

Central Management Console (CMC) *

Import Wizard *

Universe Designer

Xcelsius Designer

Crystal Reports Designer

Web Intelligence

InfoView Portal

Application Team Developer Access

Universe Designer

Xcelsius Designer

Crystal Reports Designer

Web Intelligence

InfoView Portal

Business Users End User Access

Reports

Dashboards

InfoView Portal

* As The Central

Management Console (CMC)

and Import Wizard are tools

designed for administration

of Business Objects

environments, only

members of the BI COE have

access to them.

Distributed Application Development at Stanley



Reasons for Distributed Application Development of

Business Intelligence Solutions at Stanley

- Synchronous Business Intelligence Development

- Alignment to Customers and Business Units

- Expanded Knowledge Base

- Appropriate Governance Models

- Shared Use of Technology

Page: 15

BI COE

CDIY

EMEA

IAR

SMS

Corp

SAT

Distributed Development Between BI COE and Application Team Teams

Benefits of BI COE at Stanley



Adoption of a BI COE at Stanley has enabled:

Shared use of BI/DW technologies

Single point-of-contact for administration

Managed deployments - consistent oversight incorporated into every stage of development

Increased level of communications amongst application teams

More accurate, consistent and repeatable project estimates

Higher project success rates

Better use and integration with the Stanley Data Warehouse (SDW) and Data Marts

Improved sharing of knowledge amongst application teams

Decreased risk amongst projects

Consistency in design and technical reviews

Higher confidence in IT department

Page: 16

Questions



DCS Consulting - Contact Us


9048 John Sutherland Lane, Lorton, VA 22079

703-966-5831

Adam Getz

[email protected]

WWW.DCSFEDERAL.COM



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Business Intelligence Center of Excellence (BI COE) with …bi-insider.com/wp-content/uploads/2012/05/BOBJ-BI-C… · · 2012-05-18Business Intelligence Center of Excellence (BI