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Completed client conversions to our new broker-dealer clearing platform Closed non-strategic, low-performing businesses Substantially completed the move to one U.S. custody platform Applied robotics process automation to 125+ tasks Enhanced our vendor management practices, eliminating unnecessary spending Reduced our real estate portfolio by 5% and the number of locations where we operate by 7 Business Improvement Process ©2017 The Bank of New York Mellon Corporation.

Business Improvement Process Infographic...Business Improvement Process ©2017 The Bank of New York Mellon Corporation. Title Business Improvement Process Infographic Author BNY Mellon

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Page 1: Business Improvement Process Infographic...Business Improvement Process ©2017 The Bank of New York Mellon Corporation. Title Business Improvement Process Infographic Author BNY Mellon

Completed client conversions

to our new broker-dealer

clearing platform

Closed non-strategic,

low-performing businesses

Substantially completed the

move to one U.S. custody

platform

Applied robotics process

automation to 125+ tasksEnhanced our

vendor management practices, eliminating

unnecessary spendingReduced our

real estate portfolio by 5% and the

number of locations where we

operate by 7

Business Improvement Process

©2017 The Bank of New York Mellon Corporation.