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8/9/2019 Business Functional Information System
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Functional Business InformationSystems
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Give examples of how Internet andother information technologies supportbusiness processes within variousbusiness functions
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HUAN G Lihua, Fudan U niversity
Feb., - July., 2006
Organization Level in Business
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IT in Bus
iness
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M arketing SystemsM arketing Information Systems provideinformation technologies that support major components of the marketing function.
Interactive M arketingCustomer focused marketing processBased on using Internet, intranets, & extranets to establish two-way communications between customers or potentialcustomers and the businessC ustomers become involved in product development, delivery,& service issues
focus groups
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M arketing Systems (continued)
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M arketing Systems (SF A )
Sales ForceAutomationThe sales force isconnected to marketingwebsites on the Internet,extranets, & thecompany intranetIncreases productivity of sales forceSpeeds up the capture &analysis of sales dataA llows management toprovide improveddelivery information &better support of thesales force.
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M anufacturing Systems
Support the production/operationsfunction
A ssists firms in planning, monitoring, &controlling inventories, purchases, & theflow of goods and services
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M anufacturing Systems (continued)
C omputer-IntegratedM anufacturing(C IM )
Supports theconcepts of flexiblemanufacturing
systems, agilemanufacturing, &total qualitymanagement
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H uman Resource Systems
H uman Resource Information SystemsSupport
Planning to meet the personnel needs of thebusinessDevelopment of employees to their full potentialRecruitment, selection, & hiringJob placement
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H uman Resource Systems (continued)
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H uman Resource Systems (continued)
H RM and the Internet A llows companies to process most common H RM applications over their intranets. A llows companies to provide around-the-clockservices to their employees. A
llows companies to disseminate valuableinformation faster. A llows employees to perform H RM tasks online .
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A ccounting Systems
Record andreport business
transactionsand other economicevents
Online A ccountingSystems
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A ccounting Systems (continued)
Six widely used accounting systemsOrder processing
C aptures & processes customer orders and producesdata needed for sales analysis and inventory control
Inventory C ontrolProcesses data reflecting changes in items ininventory.
H elps provide high-quality service while minimizinginvestment in inventory & inventory carrying costs
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A ccounting Systems (continued)
A ccounts ReceivableKeeps records of amounts owed by
customers from data generated by customer purchases and payments
A ccounts PayableKeeps track of data concerning purchasesfrom, and payments to, suppliers
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A ccounting Systems (continued)
PayrollReceives and maintains data from employee
time cards and other work records
General Ledger C onsolidates data received from accounts
receivable, accounts payable, payroll, & other accounting information systems
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Financial M anagement Systems
Supports financial managers indecisions concerning
The financing of the businessThe allocation & control of financialresources within the business.
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Financial M anagement Systems
(areas)
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Financial M anagement Systems
(H
yperion)
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Financial M anagement System
(Scenario)