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Business Document Styles andStandards Manual
Produced by [Insert name of writer.]
[Insert owner of copyright]
This work is copyright. Apart from any
use permitted under the Copyright Act,
no part may be reproduced by any
process, or any other exclusive right
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exercised, without the permission of
[Insert owner of copyright.
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T a b l e o f c o n t e n t s
Table of contents
Section One
Standards..........................................................................................................................5
How to Research a
ocument..................................................................................................................
5
Working with Stakeholders 5
Research Resources 5
Audience Analysis 5
esigning a
ocument..............................................................................................................................5
Defining your audience 5
How Readers Read 5
e!e"oping a
ocument............................................................................................................................5
sing Tem!lates and Styles 5
Writing Accessible "nglish 5
sing #ra!hics and $ther %llustrations 5
#$ Re!iew
Process................................................................................................................................
..%
$&er&iew of 'rocess (
)Re&iew *ame+ (
Printing Paper
ocuments........................................................................................................................
%
Section &wo In'house
Sty"es..................................................................................................................(
ocument
)on!entions.............................................................................................................................(
*ording and +sage
)on!entions........................................................................................................
..... (
Sty"es to
$!oid..............................................................................................................................
.......... .. ,
[Owner of Copyright] -
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Section $ne , Standards
How to Research a Document
Working with Stakeholders
Research Resources
Audience Analysis
Designing a Document
Defining your audience
How Readers Read
De&elo!ing a Document
Using Templates and Styles
Writing Accessible English
Using raphics and !ther "llustrations
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S t y " e s t o $ ! o i d
-A Re&iew 'rocess
!#er#iew of $rocess
%Re#iew &ame'
'rinting 'a!er Documents
Heading Descri!tion
/* Printing
)o"our Printing
+sing a Print House
Paper #ua"ity
inding
[Owner of Copyright] %
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S t y " e s t o $ ! o i d
Section Two , %n.house Styles
Document /on&entions
Heading Descri!tion
0ersion of 1ng"ish [$ustra"ian2 +S2 +3]
4on'standard words andin'house argon
[6ist a"" the in'house termino"ogy that is specific to your
organisation]
7easurement [7etric2 Imperia"]
Heading pagecon!entions2 inc"udingcopyright
[*hat goes into your headings and why. &hese standards
shou"d beref"ected in your temp"ates.8
Header and 9ootercon!entions
[*hat goes into your headers and footers and why. &hese
standardsshou"d be ref"ected in your temp"ates.8
)hapter and sectionnumbering con!entions
[How are you numbering your chapters2 sections and the
"i:e;]
[$s a genera" ru"e :eep numbering strict"y to a minimum2
particu"ar"yif you are using 7icrosoft *ord. 1!en high"y s:i""ed
users of theproduct find themse"!es cha""enged by out"ine
numbering.]
[In addition2 there is a genera" mo!e away from e
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S t y " e s t o $ ! o i d
Punctuation con!entionsfor bu""eted and numbered
"ists
[*hat co"ons2 commas2 and fu"" stops wi"" you use;
*hatcapita"isation wi"" you use; *hen ma:ing this decision2 go with
the
f"ow of the product you are using. If it your product
consistent"yautomatica""y changes your sty"e2 then it wou"d be
easier if youchanged it too.]
)ross references2boo:mar:s2 hyper"in:s
[)ross references2 boo:mar:s and hyper"in:s wor: in different
waysfor different purposes2 particu"ar"y where word processing
documentsare to be con!erted for on'"ine. Specify e ?i.e.2 or ie.2
or ie@2 and =for e
