Business Definition

Analysis & Design Phase

Microtel Inn & Suites

Development Team

• Smit Shah (System Analyst, Web Developer)

• Harsha Balagere (Web Designer)

• Abdullah Alsubaiei (Marketing & Research Analyst)

Hotel Industry Background

• In the past reservation was done through phone.• The customers did not have a chance to choose

what they want without images. • The Microtel Inn & Suites made a note of this and

decided to improve on this and increase customer satisfaction.

Goals of our Web Site

• Customer Service 24/7• Increase Market Penetration• Provide more secure channel for credit

card transactions• Support customer decisions by

providing in-depth view of the Hotel

Features

• Front End Functions for Customers

Reservation Requests Access to Personal Information Exclusive Promotions and Deals Information about Places to visit Modification of future reservations Group Package Details

Technical Features

• Web ApplicationMacromedia FlashMacromedia Dreamweaver 8Photoshop CS2

• Web Server

• Programming LanguagesVisual Studios (Web Developer Edition)

Website Design

• General Design

• Information DesignDifferent categories of Information

• Navigation DesignHow we link our Information

• User InterfaceFonts, Colors, Tables, Buttons, Page Layout, Forms

General Design

Information Design

• Homepage• About Us• Customer Reviews

• Services & Amenities• List of Services Provided• List of Amenities for Customer Satisfaction• Places to Visit

• List of Places to visit near by• Promotions

• Discount Coupons• Holiday Packages• Special AAA & AARP Packages• Business Presentations & Meeting Specials• Group Packages Deals

Information Design(Cont..)

• Rates & Availability• Check availability• Check holiday special rates

• Reservation Form• Make reservation• Cancel reservation• Modify reservation

• Contact US• Contact Information• Maps & Directions

Navigation Design

• Hierarchical structure • Template• Header section with logo• Top section with links to other pages• Content• Right section for Ads if available• Bottom Section to display copyright Info.

Example of Home Page

User Interface Design

• Simple and user friendly controls• Header at top with a logo• Links on top following the header• Pictures and Information.• A virtual tour if possible to implement.• Site map.

Thank You

Any Questions???