8/6/2019 Business Consultant; Business Analyst; CRM
specialist
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LEO E. KLEBANOW7597 Downwinds LaneLake Worth, FL 33467P:
561-641-6662; F: 561-432-1326 || [email protected]
Summary: Seasoned business professional with strong leadership,
senior management, sales and project management skills. Proven
record of success in driving revenue growth, improving operating
efficiencies, and increasing profitability. Demonstrated expertise
in:
* Sales and Marketing* Business Process Re-engineering* Project
Management* Financial Analysis and Budgeting* Business Analysis and
Planning* Human Resources* Time Analysis and Management* Business
Coaching and Consulting
WORK EXPERIENCE
Business Management Consultant, Southeast Region1997 to 2009
Franchise Services, IncMission Viejo, CA
* Provided full range of business consulting services to over
sixty franchiseesto help them to achieve greater sales,
profitability, and royalties to the franchisor; total annual center
sales $25-30 million* Made effective presentations to individuals
and groups on a variety of topicsto include time analysis and
management, delegation, and marketing* Accompanied franchisees and
their salespeople on sales call to prospects and customers alike;
provided sales training and coaching methods of effectively using
an online meeting program to enhance numerous phone meetings with
franchisees;resulted in much greater buy-in to performing needed
action items to support
goals as well as a 20% reduction in budgeted T&E expenses*
Planned and executed several innovative approaches to help
franchisees identify, market and sell to their better area
prospects* Facilitated highly rated semi-annual board group
meetings consisting of six franchisees* Where appropriate,
spearheaded the resolution of numerous HR issues by providing
coaching and consulting to business partners or/or family members
in businesstogether
National Training Manager and Trainer1995 to 1996 Indigo
America
Boston, MA
* Successfully hired, trained, and supervised twelve nation-wide
regional trainers* Oversaw and played key role in the development
of training curriculum for three key company positions; reduced
training time by over 50%* Played principal role in the development
and implementation of operational procedures used world-wide to
help ensure that equipment was operating at optimal levels; reduced
downtime by roughly 40%
8/6/2019 Business Consultant; Business Analyst; CRM
specialist
2/2
Leo KlebanowResumeFranchise Business Consultant1994 to 1995
Business Cards Tomorrow, Inc.
Ft. Lauderdale, FL
Provided wide range of business consulting services to small and
medium-size specialty printing franchisees in the eastern half of
the United States
Prior to 1994
* Provided business consulting services to small- to medium-size
printing companies* For five years, served as President of a
mid-size company with 100 employees and $10 million in annual
sales; during this time, company experienced a 30% sales growth
with a 40% increase in profits; managed four sales people.*
Designed and implemented the design and implementation of a wide
range of printing related systems and procedures leading to
significant cost reduction; allattributed to dramatic improvements
in scheduling, estimating, costing, purchasing, inventory control
and quality assurance* Representing management, participated in
union negotiations
* Progressed through a wide range of positions from direct
factory work throughpositions in departmental, plant, and
operations management* Performed personnel management functions
while serving in the military* Sold printing for seven years with
annual sales of roughly $4,500,000; utilized consultative selling
approach
Education and Professional Affiliations
* BBA in Management, Baruch College* MBA in Business Management
and Marketing, Baruch College* Coaching Certification (business and
personal coaching), Coach Training Alliance
* Member of Broward County Advisory Council for local trade
school* Former member of GATA, an international training
association* Former instructor in a community college, trade
association, and the Advertising Club of New York City
Computer Skills
* Environments: PC, Macintosh* Software: Excel, Word, Power
Point, ACT!, QuickBooks
Personal
* Served on the board of directors for a local master
homeowner's association f
or 1200 households* Former Head Soccer Coach and Coach Trainer
for town's two youth soccer programs (recreational and
travel/select); coached youth baseball, soccer and basketball
teams* Hold a D coaching license in soccer
