Business Aspect of Change

Business Aspect of Change

Cynthia Allen

Your Worldwide Logistics Partner

Argents Air Express, Ltd 2NCBFAA GAC 07

Documents Required Process New Mind Set by Brokers Managing Different Reports

Daily Statement now serves several purposes Docs Required Payment Checks and Balances Internally

Other reports that are ACE Portal Based Internal Comparison Difficult

ABI Requests Messages Affect Recordkeeping Equipment Requirements

Imaging / Scanning Ability Electronic Storage Abilities

System Needs How will these imaged documents tie into your transmission files?

Training Needs Fundamental change in flow of entries


Post Summary Correction One Transmission of the Entry Summary

Analysis of Current Retransmissions One Step vs. Two Step Client Visibility via ACE Portal System Edit, Checks, Stops Visibility to CBP

Reason Codes Successive Changes Importer or Broker Issues Compliance Measurements Results

Corrective Process Electronic vs. Manual Process Recordkeeping Issues – Keeping all versions Denial by CBP – Affect on Funds Paid Approval - Refunds of Funds Paid

Training Needs Employees Clients

System / Equipment Needs Additional capabilities Tracking / Flagging abilities


Line Item Level Detail

Reconciliation Flagging ADD Lines Isolated Line Level Consignees

Documentation Quality Information from all parties EDI Interface changes

Communication with Other Parties Filing Data Effect of Targeting Results

Will this increase / change exams requirements Census Override Systems Requirements

Expanded Fields Client Education Required Employee Training


Deployment Schedule

Two Sets of Systems, Two Sets of Process, Two Sets of Headaches

System Determined or Manual Process? Changes After the Fact?

01 Type Entry Changing to 03 Type Entry Training Employees for the Overlap Importer Awareness of the two Systems

Information in ACE Portal Abilities between the two system

Inconsistencies Between the Two Systems


EDIT LITE www.acetransition.net Increase in Liability

Instead of up front edit checks – this becomes a post entry audit function for CBP Broker Internal Review Process

One Entry Summary Transmission One Step vs. Two Step Process

New Legislation Becomes More Complicated One CBP Interpretation Becomes Many Software Providers, CBP Port Offices, Brokers

Lack of Edits Will Become More Pronounced Identification of Errors – Longer to Identify Software Becomes Critical Training for Employees

Technical or CATAIR Understanding by Operational Staff Process Understanding by IT

Costs Are Going to Increase


Interaction

With Clients Data on ACE Portals Additional Contact With CBP Directly

With Other Parties – ACE Accounts Surety Companies Carriers Transportation Firms Warehouse / CFS Locations

With CBP Much More Comprehensive Picture

Brokers Importers


Problem Contingency Plans

Work with CBP on Local and National level to develop plans

Once developed share those plans with other NCBFAA member associations

Develop plans internally Get your IT and Operations people at the same table Go through the release scope Develop actions from each perspective

Communication, Communication, Communication, Communication


Business Aspect of Change

This is much more than a system change We need to look at

Internal ProcessesEmployee TrainingSystem and Equipment NeedClient Interaction and Education