Upload
others
View
0
Download
0
Embed Size (px)
Citation preview
Bus Services Contract Pipeline Industry briefing
1
Acknowledgement of Country
2
Our Reconciliation Action Plan
Agenda
• Rodd Staples’ welcome
• Elizabeth Mildwater ― Our strategy
― What we have learnt
― The opportunity
• Narelle Monaghan ― Procurement approach
― Market sounding
― Probity
• Next steps
• Questions 3
Secretary, Transport for NSW Rodd Staples
4
An integrated vision
5
Our long term vision: Future Transport 2056
Our purpose: Making NSW a better place to live, work and visit
Focus on customer and place
6
Regional NSW Greater Sydney
Evolving our organisation
7
Greater Sydney Deputy Secretary
Elizabeth Mildwater
8
Our Strategy: An integrated vision
9
Future Technology Roadmap A metropolis of three cities
Our Strategy: A metropolis of three cities
Reshaping Greater
Sydney
10
Our Strategy: Driving innovation
What we’ve learnt: Technology & Services
% of customers
surveyed
Technology
Customer Needs
Customer Satisfaction
Service Delivery Models
Value for Money
Awareness
12
What we’ve learnt: Demand is growing
13
Sydney Bus Network on Friday 22 Nov @ 9.00am
Total trips across all modes is increasing
But, Mode Share has remained relatively stable
14
The Opportunity
15
• Around 280 million customer
journeys per annum
• 4000 buses in the metropolitan
fleet
• 35,100 weekly services
The Opportunity: Our customers want
more choices
16
More services • better buses • safer ride • innovative Transforming the current, one-size-fits-all model
The Opportunity: Customer experience
The Opportunity: Transforming our
bus fleet
18
Better for our
environment
Lower operating cost
Innovative Technology
Improved ride, less
noise, less vibration
18
Commercial and Strategy Executive Director
Narelle Monaghan
19
Our Procurement Approach:
This is different
20
Indicative procurement timeline
Oct 2019 Jan 2020 April 2020 Oct 2020 July 2020
24 October 2019 Announcement made to put out to tender Regions 7,8 and 9
We are here
April 2021 Jan 2021
Market sounding Nov 2020
Early 2023 Oct 2021 July 2021
March 2020
Other Regions Transitioned to New Contract / Provider
State Transit Regions Transitioned to New Provider
Other Regions Tender and Award
State Transit Regions Tender and Award
Timeline to be confirmed following Market Sounding
Market sounding
• Your feedback is really important
• There is no obligation to participate
• To participate, please email
• Guiding questions will be distributed
in advance
• Sessions of up to 90 minutes will be
scheduled and / or written
submissions will be accepted
22
Sessions will be held week beginning
16 December 2019 and
week beginning 6 January 2020
Market sounding: Exploring services
scope
23
Market sounding: Exploring better
buses
24
10 electric buses for Randwick depot
EOI for further trials to be released in early January
Fleet age reduction
Market sounding: Exploring other scope
25
• Depots
• Technology
• Incidents and events
• Interchanges
• Other infrastructure
Market sounding: Exploring
performance monitoring and KPIs
26
Key Outcomes:
• Customer safety and security
• Customer experience
• Customer delivery and performance
• Contract Governance
Probity
The Probity Adviser’s role in market soundings:
confirm that processes undertaken are
accountable, defensible, fair and transparent and
conducted in a manner consistent with procedural
fairness and in accordance with the probity
fundamentals
NSW Independent Commission Against
Corruption’s probity fundamentals:
• Accountability and transparency
• Impartiality, fairness and honesty
• Maintenance of Confidentiality
• Addressing Conflicts of Interest
• Attaining Value for Money
Our probity advisor is:
Warwick Smith
Managing Director, Procure Group
0416 107 378
and
Daemoni Bishop
0418 206 984
27
Engagement Protocols
28
• If there is an inconsistency between any
information provided as part of the Industry
Briefing or Market sounding activity and any later
invitation to Tender Documents, the invitation to
Tender Document set will take precedence.
• TfNSW reserves the right to answer, take on
notice or not answer any questions asked as part
of the Industry Briefing Q&A Session.
• Please respect probity while exiting the venue
today. TfNSW representatives will not answer
questions after the session to ensure all attendees
get the same information.
Next steps
Input received during market soundings will help us refine our procurement approach.
Please register for market sounding by emailing [email protected], and
we’ll send guiding questions.
RFT release early 2020 and another more detailed industry briefing will be held.
Interactive sessions will be facilitated upon request during the tender period.
A data room will be opened with more detailed information.
29
QUESTIONS
30