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BURNINGISSUES:ChangeManagementwithCulturalTransforma=on
Round2TrackD:BURNINGISSUES:ChangeManagementwithCultural
Transforma=on
FACILITATOR:DougHarris/CEO/TheKaleidoscopeGroupPRESENTERS:CrystalAndrewsBanks/Inclusion&Organiza:onalDevelopmentConsultantJeaneLaDarno/FounderandCEO/StrategicHRAdvisors,LLC
AGENDA§ SeFngtheStage§ PanelistsIntroduc:ons§ PanelistPresenta:ons§ Q&A§ Closing
3
DOUGHARRISCEO,KaleidoscopeGroup
CultureChange§ Understand§ Belief§ Behavior§ Process§ OUTCOMES
5
D&IJourney
Copyright © The Kaleidoscope Group LLC. All rights reserved.No duplication without written permission of The Kaleidoscope Group LLC.
Cri=calSuccessFactors§ Leadershipcommitment§ Wideinvolvement§ Managementaccountability§ Tangiblemeasurements§ Culturalcompetence§ Roleclarifica:on§ Weightedinput§ Variedapproaches§ Sustainableinfrastructure§ HealthyDebate
Copyright © The Kaleidoscope Group LLC. All rights reserved.No duplication without written permission of The Kaleidoscope Group LLC.
PANELISTINTRODUCTIONS
PanelistIntroduc=ons§ CrystalAndrewsBanks/Inclusion&Organiza:onalDevelopmentConsultant
§ JeaneLaDarno/FounderandCEO/StrategicHRAdvisors,LLC
PANELISTPRESENTATIONS
NUANCERECOGNITION
KaleidoscopeGroup’sD&IPrac44onerDevelopmentJourneyModel
Characteristics & RoleAlign personal profile with the role of an effective D&I Practitioner
. Advanced Personal DevelopmentDevelop a customized plan for comprehensive development.
Internal PartnershipsBuild strategic relationships with key internal stakeholders
External PartnershipsEstablish relationships with outside vendors and organizations to help achieve success
Advanced CulturalCompetenceModel and execute inclusive behaviors & skills consistently and with everyone
Change AgentInfluence commitment to D&I and effectively coach others through challenges
Culture ChangeUnderstand the dynamics associated with strategic implementation of D & I
Monitoring & MeasuringBuild necessary processes and systems to help organization monitor progress and success
Sustain
Coach
Partner
Immerse
Copyright © The Kaleidoscope Group LLC. All rights reserved.No duplication without written permission of The Kaleidoscope Group LLC.
D&IPrac==onerTraits§ Genuine§ Courage§ Empathy§ Integrity§ Self-Awareness§ Open
Copyright © The Kaleidoscope Group LLC. All rights reserved.No duplication without written permission of The Kaleidoscope Group LLC.
THANKYOU!
DOUGHARRISCEO,KaleidoscopeGroup
CRYSTALANDREWSBANKS
Inclusion&Organiza=onalDevelopmentConsultant
ATaleofTwoCompaniesBaxalta:▪ GlobalHQ:GreaterChicagoArea▪ Established:July2015▪ Headcount:17,000+▪ D&ICommitment:▪ DepartmentandDedicatedPersonnel▪ ExternalPartnerships▪ 8BusinessResourceGroups(BRGs)▪ $$$
Shire:▪ GlobalHQ:Dublin,Ireland▪ Established:1986▪ Headcount:5,000+▪ D&ICommitment:▪ ExternalPartnerships
January11,2016-Shire’sacquisi:onofBaxaltaannouncedJune3,2016-Shire’sacquisi:onofBaxaltacloses
Emo=onalRollerCoasterofChange
EstablishingBRGsintheNewOrganiza=on
• AreweretainingallofthecurrentBRGs?Ifnot,whichonesarewekeepingoradding?• Howwillweintroduceandposi:onBRGsintotheorg?Whataretheyheretobring?Todoformembers,fortheorg?• HowquicklydoweaspiretoexpandBRGsintonewloca:ons&globally?Whatwillbethedriverleader(s),grassroot,both?• WhatistheBRG“lookandbrand”?• Whatisthe“Execu:veSponsorship”planandhowwillweselectandpreparesponsors?• AreweretainingcurrentBRGleadersorarewegoingtoappointorletmembersdecide?• WhatistheBRGfundingapproach?• Whatisthegovernancemodelformul:plechaptersofeachBRGacrosstheUSandGlobally?
DefiningBusinessResourceGroupSupport
• TheD&ITeamprovidesguidancetoBRGson:– AnnualstrategyandaligningstrategiestotheD&Iculturalvalues– Iden:fyingwaystoaddvaluetothebusiness– Opera:onsandGovernanceGuidance–DefininghowBRGsform,expansionguidelines,obtainbudgets,execsponsorship,
vetleaders,overallcoordina:onofevents– ResourcesforBRGopera:onsandsustainabilityincludingthecrea:onofiden::es(i.e.logosandassociatedbranding
efforts)– Fostercollabora:onwitheachotherformaximumimpactandfacilitatecollabora:onwithotherkeyinternalandexternal
organiza:onsincommonareasofinterest(i.e.SocialResponsibility,TA,TotalRewards,etc.)• Iden:fyexternalresourcestoprovideservicessuchasbenchmarkingandresearchBRGrelatedtopics• Organiza:onalcommunica:onleadership–guidanceandengagementofcorpcomsoninternalcommunica:ons
toinformandengageworkforce;Externalcommstoensurereputa:onbuildingforBaxalta(publica:on,socialmedia,conferencepresence,etc.)
• Liaisonbetweenkeyfunc:onstoensueBRGsareleveragedforimpact(HR,marke:ng,sustainability,supplychain,etc.)
• AlliancetoBRGsregardingpolicies,etc.
Pla:num Gold Silver Bronze
Integra=onRecommenda=ons
• DeterminehowBRGsfitwithintheD&Istrategyanddevelopinfrastructuretosupportit• Reviewexis:ngcompanymaterialanddeterminewhattoretainforneworganiza:on• Engageexis:ngBRGleaders/membersintransi:onplansandsolicitfeedback• Iden:fyinterestedpar:esandbuildchampionsaroundtheorganiza:on• EstablishaprocessforemployeestojoinBRGs• BuildawarenessaboutBRGsandpurposewithintheorganiza:on• Developrobustmarke:ngcampaign,forexample:
– Producebrochure– CreateinternalstoriesabouttheROIofthegroups– HostBRGTownhall/fairtoaddressques:ons/buildbuzz– GrowInternetpresence
• Encouragecollabora:onamonggroupstoleveragecultural/heritagemonthcelebra:onsasBRGscomingoutparty
CRYSTALANDREWSBANKS
Inclusion&Organiza=onalDevelopmentConsultant
CHANGEMANAGEMENTWITHCULTURALTRANSFORMATION
JeaneLaDarno,Founder&ManagingPartnerStrategicHRAdvisors
TheRoleofBRGs
§ MINDSET§ WhoWeAre:youremo:onsandbeingaccountableforyourchoices§ HowYouInteractwithOthers:Knowcompanies’changeprinciples
§ SKILLSET§ WhatYouDoandhowyouplan:Leverageachangemanagementmodele.g.ADKAR
ADKARModelA–awarenessD–desireK–knowledgeA–abilityR–reinforcement
LeverageChangeImplementa=onTools§ Understandthepurposeofthechangeandthebusinessreasonsforwhyweneedtochange
§ Alignmenttoasharedvision§ Lookforwaystobeachampionofthecause§ Listenforwaysyou(BRGs)cansupportthechange§ Shareworkingprac:ces
JeaneLa’sTop51. Widenthecircleofinvolvement-EngageasmanyBRGsaspossible2. Connectpeopletoeachother3. Worktowardacri:calmass–createa“TippingPoint”4. UnitetheirHeadsandHands5. ManageResistance
DXVXF>R
Casestudy–Insurancecompanyreloca=ngjobs;organiza=onalrealignment
§ Lookforwaystobeachampionofthecause§ Understandthepurposeofthechangeandthebusinessreasonsforwhyweneedtochange
§ Listenforwaysyou(BRGs)cansupportthechange§ Leveragechangemethodologyorframework
Lookforwaystochampionthecause
Tools–Idea=onboardWomen PRIDE La=no African
AmericanAsian Military Abili=es
Innova=veSolu=ons“Thetruesignofintelligenceisnotknowledgebutimagina:on.”
-AlbertEinstein
There are many right answers.
Ideas generate ideas.
[email protected],CEOStrategicHRAdvisors
Jeanesa’sdrivingpassionistheintersec:onbetweenculture,inclusionandengagement.Shebelievesthatinclusionisthecruciblethatunlocksassociateengagementandpoten:alleadingtocompanyprofitability.PriortolaunchingStrategicHRAdvisors,JeanesaservedasaLogis:csOfficerintheUSArmyservingindesertstormanddeployingtoseveralcountries.Addi:onally,sheservedastheHeadofDiversity&Inclusionforvariousindustriestoincludefashionretail,insurance,financialservicesandhealthcare.JeanesaearnedaBAfromJacksonStateUniversity,MSinHumanResourcesfromUniversityofCentralTexasandherMBAfromtheOhioStateUniversityFisherCollegeofBusiness.
ThankYou!!!
Round2TrackD:BURNINGISSUES:ChangeManagementwithCultural
Transforma=on
FACILITATOR:DougHarris/CEO/TheKaleidoscopeGroupPRESENTERS:CrystalAndrewsBanks/Inclusion&Organiza:onalDevelopmentConsultantJeaneLaDarno/FounderandCEO/StrategicHRAdvisors,LLC
