APRIL 2, 2010BulletinOccupational therapists improve the lives of Mercy patients one at a time

Everyday activities — such as getting dressed, preparing a meal or even talking on the phone — are often taken for granted; however, for patients who have been impacted by cognitive or physical impairments, injury or surgery, those skills can be challenging.

By considering each individual’s psychological, physical, emotional and social makeup, Mercy’s occupational therapists help patients identify goals and adapt their life skills — including self-care (feeding, grooming and dressing), homemaking/home management, vocational/occupational skills and leisure time activities — to live as fully and independently as possible

One treatment method that is commonly used is the Cognitive Performance Test (CPT). Originally designed to evaluate Alzheimer’s patients, the CPT is a standardized, performance-based assessment that uses tasks related to seven common activities of daily living to measure patients’ functional ability. The CPT can also help family members determine if additional supervision or assistance are needed for a loved one suffering from cognitive issues.

April is National Occupational Therapy Month. For more information about Mercy’s occupational therapy services, please visit www.mercydesmoines.org/InpatientRehabServices/index.cfm.

Mercy partners with explorer Charlie Wittmack to deliver global health and educational initiatives

When Charlie Wittmack, the first Iowan to climb Mount Everest, embarks on an unprecedented, 12,000-mile, intercontinental triathlon – The World Tri (TWT) – on Sunday, July 11, 2010, he will have the support of the Mercy Family. Charlie’s adventurous challenge will take him from the frigid waters of the English Channel to the snow-covered summit of Mount Everest in only 11 months’ time, drawing to completion on June 11, 2011. Charlie recently announced his journey on Tuesday, March 30, during a news conference.

While TWT is an unparalleled test of physical endurance, its purpose extends far beyond completing the journey. Charlie and his team will be fulfilling global health and educational initiatives that originate in Des Moines, including a maternal health program in Nepal as a way of giving back to the Sherpas who saved his life, as well as preparing interactive curriculum for K-12 classrooms in the United States.

Charlie’s year-long endurance feat will cross some of the most rugged mountain ranges and treacherous deserts in the world. Personal physical and mental challenges are not foreign territory for Charlie. In 2003, he reached the summit of Mount Everest after making two back-to-back attempts without food or water during some of the worst weather in the recorded history of the mountain. Charlie will travel with a team including his wife, Cate, and their two-year-old son, James.

“Mercy is pleased and excited to partner with Charlie Wittmack, who has demonstrated an exceptional personal

commitment to physical and mental achievement, in addition to his desire to help others reach their personal goals for improved fitness and healthier lifestyles,” says Joe LeValley, senior vice president of Planning and Advocacy for Mercy. “Charlie’s personal quest should be an inspiration to everyone as we strive to create a healthier community.”

Mercy Family members will have an opportunity to support Charlie and his team by participating in programs and initiatives at Mercy. Additional information will be announced in upcoming Bulletin issues. For more information regarding TWT, please visit www.theworldtri.com.

Charlie Wittmack, a world-class explorer, lecturer and attorney, will be embarking on an unprecedented, 12,000-mile, intercontinental triathlon on Sunday, July 11, 2010. Mercy has partnered with Charlie and his TWT team to help bring light to global health and educational initiatives.

BullETINVolume 10 Issue 14 | April 2, 2010

The Bulletin is published weekly for employees and friends of Mercy Medical Center, 1111 6th Avenue, Des Moines, Iowa 50314-2611.

EdITORIAl STAFFErin Kennedy Kurth ....................................... Editor Lisa Jones ............................................. Contributor Megan Jorgensen ................................. Contributor Gregg Lagan ......................................... ContributorTraci McBee .......................................... ContributorSarah Todd ............................................. Contributor Kate Westercamp .................................. ContributorHeather Hyatt ............................................ DesignerLaura Vanden Bosch .................................... Director

If you are interested in submitting information to be printed in the Bulletin, send it to PR and Marketing or call (515) 247-3050.

Mark your calendar...Mercy’s Patient Access employees serve as goodwill ambassadors to patients, families and visitors

At one point or another, every department at Mercy comes in contact with the public. With that contact comes the opportunity to present a positive image to our community. The Patient Access Department is most often responsible for providing patients and visitors with their first impressions of our hospital.

“We work very hard on guest relations,” says Patient Access Manager Bridgett Bickford. “Patients and families coming into our hospital are often in a stressful situation. Our job is to ease their concerns in a caring and efficient manner.”

In an average day, the Patient Access Department handles a variety of requests from many persons including physicians, nurses and patients. Physicians call to schedule patients for admission and nurses call to schedule outpatient tests. The Patient Access Department staff must also be familiar with the procedures and guidelines of various insurance companies.

During the access process, patients sometimes are feeling apprehensive and need support. “When people aren’t feeling well, we need to be fast, accurate and above all, friendly,” Patient Access staff member, Lolita Windsor, noted. “If we don’t do our job right, the problems reverberate throughout the hospital. Our main priority is to balance efficiency with large doses of caring and concern.”

Another staff member, Christine Bliss, reports her job is very rewarding. “I feel good at the end of the day when I know I was able to make a difference in a person’s outlook by cheering them up, or smoothing away worries by being there to answer questions.”

As we approach National Healthcare Access Personnel Week (April 4-10, 2010), we acknowledge our special goodwill ambassadors in the Patient Access Department for initiating the caring spirit that exists among the entire Mercy Family.

OSTOMY EduCATION dAY Saturday, April 10 (8 a.m. – 1:30 p.m.)East Tower Conference CenterThis free conference, sponsored by the Iowa Affiliate of the Wound, Ostomy and Continence Nurse Society, is intended for pediatric and adult ostomates, as well as individuals who care for or support someone with an ostomy. The event will include vendors and speakers, as well as time for questions and networking. To register for the conference or request additional information, call x-32584.

KIdS’ CORNER AT JORdAN CREEKWednesday, April 14 (10-11 a.m.)Jordan Creek Town Center101 Jordan Creek Pkwy., West des MoinesThis month’s session is about autism awareness. One in 110 children in the U.S. have some form of autism. Staff from Mercy Children’s Center will provide information about autism and developmental screenings for children. A fun puzzle activity and snacks will be included. Children between the ages of two and six and their parents are invited to attend.

EXCEllENCE FAIR: CAll FOR ENTRIESThursday, June 3 (10 a.m. – 3 p.m.)East Tower AuditoriumAll units, departments and teams are encouraged to participate in the fourth annual Excellence Fair by creating a display highlighting the ways their project, process, award, technology or service exhibits the core value of excellence. For more information or an exhibitor application, please contact Jeff Jutting at jjutting@mercydesmoines.org. Registration is due by Friday, May 14.

Mercy receives Patriot Award for support of the military

Over the years, the Mercy Family has been blessed with dedicated staff members who also serve in various branches of the United States military. As a “thank you” to Mercy for its support of those who are called to duty, the Employer Support of The Guard and Reserve presented Mercy Medical Center and Tim Huffman, manager of Perioperatrive Services, with the Patriot Award in a small ceremony at Mercy on Friday, March 5. Mercy and Tim were nominated by Major Sally Hardy, RN, BSN, MSN, CNOR, an open heart surgery nurse at Mercy.

“The Patriot Award is a way to say thank you to my boss and employer for their support,” said Sally. “They allowed me to complete my military duty with support, encouragement and appreciation.”

Sally is in her sixth year with the Iowa National Guard 132nd Fighter Wing, which is based in Des Moines. Her routine responsibilities include providing immunizations and ensuring her group is ready to deploy at a moment’s notice, but she recently volunteered for a tour of duty in Iraq so a young mother – also a nurse

– could be home for the holidays with her son and daughter.

“This war has lasted a long time and is exhausting our full-time military members,” said Sally.

When presented with the Patriot Award, Tim said, “To receive this award is a very humbling experience. From time to time, we all complain about our jobs and our daily activities, yet we were nominated for an award by a person who has chosen to serve our country, be away from home and leave her friends and family. Sally is the one who deserves the Patriot award.”

Tim Huffman (left), Major Sally Hardy (second from right) and Dan Varnum (right) receive the Patriot Award from Ted Hall, Veterans Employment Specialist. Sally nominated Tim and Mercy for the award.

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Employee Recognition

10YEARS

Dr. Michael AgeyAnne AhmannNisveta AlibasicZijada AlibasicJo AllenKim AndersonRichard AngusJohn BarrettRozella BartleyLynette BednarzJanice BensonChree BernalShelly BinghamJeffrey BitzAndrew BlaessDonna Bridges-MedinaJan BruckStacey BrummerDr. Mark BurdtSara BurgKelli CainKimberly CamNorma CambronJill CampbellKris CampbellDebra CarlsonJanet CarriganVickie CeaserRose CheekDr. Casey ClorDennis CochranPaula CorderoJoni CowdenVirginia CrewseJulie DavidsonJill Davis

Mary DavisMaria DeavilaPatricia DemarcoChristy DennisThuong DoanBette DonovanJane DotsonJeffrey DuitchBrenda DunkerSandra DzankovicRita ElliottTraci ErichsenDeann EricksonKendra EssinkEllen EverlyJennifer FaethKathleen FitzgeraldThursday FomsiRenee FoxJoanne FriedmanSandra GanschJames GeistlerDr. Timothy GerdisSarah GillaspieGeri GomezJason GordonJody GordonBernard GottnerCarolyn GravesDonna GreeneAaron GreenwellLindsey GriffithRosemary GroverDawn GustofsonAnn GuthrieColleen Haglan-LynchDaron HarmeningJoelle HaukNicole HedrickDawn Heimer

Deborah HemphillPaul HerringLeyda HerronTracey HoffCarolyn HoldeferMalinda HookLisa HoraKristine HowellHeidi HrubesMary HulbertSandra HutchinsKristina IckowitzJanine JensenJose JimenezCarl JohnsonDr. Michael JohnsonDawn KacherNichole KauffmanSharon KeegelLauri KellnerChristine KernJanet KirschbaumLorie KluesnerLindsey KlunderApril KriegelApril LafaryYuggu LakiJoann LandersCristin LantzMary LarsonKim LathrumLori LeachLisa LeimerKatherine LenhartKari LewisMargaret Light LeonG. Mark LindahlCatherine LockmanDebbie LoffredoSheryl LundquistCynthia MainCarla Mallory

Kristine MangrichTiffany MathenyHeather McClainMary Jo McClearyDr. Timothy McCoyTammy McDougalTheresa McGuireDr. Michael MettsFelicia MiedemaSteven MitchellMaggie MooreLuke MortensenVivian MoserSenada MujakicLynne MurphyJennifer MurrayHeather MurryRichard NevilleMark NorrisNancy NorrisDr. Marla OnishiDula PajicCarmen ParkerJanice ParkerKaren Parsons EricksonValerie PetersenJanet PickerellVirginia PowellDarlene PriceAmber ProbascoElizabeth PronesDr. Mark PuricelliLuz RamirezJennifer RandallBrandi RansomYvette RayTeri ReiffDeanna ReinholdtJacqueline RinehartDiane RoumMatthew RouseTed RoushDr. Priscilla RuheGuillermina RuizJeffrey Safley

Joy SandersJean SandquistMichelle SandvigSheila SavageJanaan SchlagelSarah SelingerLynn ShaferJo Ann ShafferCarol SmithCatherine SmithLauretta SmithPhillip SmithThomas SmithAmy SpearKrystal SteinfeldtSusan StevensKaren StewartMarcy StockerLynda StricklandDr. Michael SutcliffeJudy TaberGayle ThompsonMallissa ThompsonStephanie TitusWarren TowlesLeasha TreaseRichard TweedtIlana TylerJulia UnderwoodKatie Van SickleNichcole VanAukenDr. Julie VanBeekTerri VanDerpoolSusan VanerdewykJeanine Von BonCatherine WallaceMichelle WeddingfeldMarjorie WendelboeTeresa WhyleRobert WiggsPaulette WilcoxJulie WinchellRosemary WoodySheryl YatesMary YochumDr. Lingxiang Zhou

Honoring members of the Mercy Family for their many years of dedicated service to our patients and their loved ones

15YEARS

Karen Anderson Robert Aubrey Debra Ault Jody Barrett Bette Bartsch Jennifer Beardsley Dr. Clay Beggerly Dr. Wayne Belling Lowell Birkey Susan Blount Lisa Bock Benton Julie Bodkins Claudia Bollhoefer Janet Breitenkamp Gail Bridgman Jeffery Brock Faye Brown Dr. James Brown Robin Burke Judy Carico Anthony CarraJanice Carra Linda Cooley Teresa Coulson Jacqueline Craig Kevin Devnich Marilyn Diaz Michelle Dingman Edina Domazet Melanie Doubrava Lydelia Downey Susan Duoblys Rachel Evans Joyce Feddersen Dr. Michael Finan Mary Finnemore Dr. Ben Gaumer Cheryl Gebhart Dr. Joseph Gilg Cheryl Goree Dr. Jerome Greenfield Susan Haines Elizabeth Hanson Tracy Hilsabeck Dana Hines Anita Hoch Timothy Hoffman Lee Hoover Vicki Huebner

Chante Huen Timothy Huffman Jean Hup Susan Hutchison Jean Hutton Suvada Imsirovic Alonzo Jones Jody Jones Kathleen Joyce Kelli Jury Kristine Kempf Letitia Klinge Angela Klosterman Dr. Charles Korte Brett Kottke Rachel Land Teresa Lau Jack Le Gail Lewis Canh Luong Valerie Marquardt Kelli McCormick Judy Meckley Catherine Mielk Kara Mitchell Maureen Modderman Beverly Moore Sara Morris Rosemary Mullin Dr. Eden Murad Mary Murrane Tamara Nelson Thomas Neunsinger Yen Nguyen Sandra Nichols Kelly Nowels Mary Olander Terri Peckham Tammy Pingel Judy Pullin Mary Punelli Tiffany Reese Dr. Lawrence Rettenmaier Ardith Richards Karen Rigley Gemmaline Riley Cynthia Rosenberger Audrey Rude Tracy Sanburg Amy ScheideggerSandra Schuck Karla Seiler Dr. Douglas Selover Sheri Seymour Kathy Shaeffer Susan Siriwardena

Dorothy Skretta Kimberly Slifka Todd Smothers Thomas Spray Theresa Strain Colleen Stringer Mary Summers Feby Surber Roberta Swain Rebecca Tate Jody Timmins Nguyen Tran David Truong Michele Vance Sarah Wadden Kasey Walker Julie Warner Mary Watson Scott Wehrle Julie WeldonVickie Wetzel Raynee Wheeler Dr. Christopher White Dr. Dennis Zachary

Gordon AndersonJoan AndersonJody AndersonMonika Aspengren-AlexandDebbie BaumgartenDr. Philip BearDixie BequeaithMary Lou BlanshanConnie BoylanBarbara BrabandTeresa BrandtHelen ChristakosOnata ClyceTina CollinsRobert CookKrystyna CzerwinskiKenna DanfordPatricia DeatonDeborah Deneff MehlhopMarlea DepenningMarilea DevereauxLinda DietrichMary DurhamCynthia Erickson

Carol FeliceVicki FeltonCarolyn FrostLynn GardnerMichelle GatewoodLinda GlasfordMarilyn GroeneveldKimela HallSally HardyWendy HargerJeanne HartMarie HenryPatricia HermannElizabeth HibbenCarol HillmanRenee HirschTracy JessenBrenda JohnsonJoan KeiferJudy KinneyRhonda KuskulisCarla LarsenMichael LavelleNo LeJerry LewisKathy LuetjeMerry LundstromSusan LyboualongChane MairsScott ManwillerGeorge MastersonJoy MattesonBradford MoistAnn MoylanDiana MyersStephen NicholsKristine NoonenRobert OhgeJennifer OwenAnne ParkerCarol PattenJoan PedersonLorraine PetersonThong PhamJulie PhippenMargaret PierceLynn PirklePatricia PotratzMichael PuetzMartha RhoadesAnn RiceEllie RiceMary RoethlerKathryn SchmidtJean SchmittPaula Schnell

20YEARS 25

YEARS

Karen SchroederKathy SellersSusan ShawElizabeth SinnMarlene SniderBrenda StammerLinda SteffenDeborah StokkaDr. Mark TannenbaumRhonda TaylorJulie Renee ThompsonRobert TolsonSue VajgrtE. Renee VanGinkelAngela VanWeeldenOscar VaqueranoBetty VasquezDr. Margaret VerheyMary WagnerRebecca WaldenWendy WestemeyerAmy WilliamsonJulianne YostDoris YoungJulie Younger

Faustino Alcoy Maureen Allen Janice Beavers Todd Beveridge Debra Blair Dianne Bomer Susan Boyd Linda Brown Mitzi Brown Sheila Brown John Brumbaugh Kimberly Buttler Gail Carton Ann Coady Mandy Corliss Candy Davey Rhonda Dunn Lori Ewing Angela Flickinger Michael Foldes Kim Freerksen Angela Hill Deborah Hoskins

Linda Joslin Nancy Keifer Lori Kellar Karla Lange Kelli Larson Pamela Leming Marie Mabie Lewis McGregor Delores Moore Roxanne Nealey Gina Negrete Cynthia Neller Clifford Pack Curtis Patterson Shelly PawlewskiChristine PinkertonDale Poortinga Larry Powell Diane Probasco Carolyn Ricker Delia Ross Ann Rowland Patti Rumpf Connie Schmitt Valerie Schwartz-Bryan Tom Scoonover Jean Scott Ann Sears Timothy Shea Kim Sheehan Ty Slagle Theresa Smith Angela Swieter Tamara Swift Linda Syverson Marsha SzymczukSivilay ThongsoumTerri Trepp Linda Wasson Vickie Wickham Barbara Wilkins Kristy Williams Emily Winders

Pamela Behnke Schaad Vicki Best Mavis Bolie Rebecca Brosseau

Barbara Burnight Cheryl Busick Samoeun Chhouk Kenneth Cocks Terri Corio Katherine Cox Rebecca Cox Betty Danford Patricia Denison Fred Eastman Patricia Gilliatt Michael Hand Donna Hansen Jean Hanson Ronnie Hewitt Tamra Hoyt Barbara Isenberg Thomas Lang Joan Lukavsky Teresa McDonough Mary McKee Diane Mitchell William Newton Denise Nichols Amy Nicol Donald Parry Susan Reams Renee Rittman Mary Sadler Phyllis Smith Jeanie Stickman Jean Tingwald Michelle Van Gorp Barbara Wallace Shirley Way Dr. William Wickemeyer

Maria Alcoy (34)Patricia Allen (31)Kathleen Anania (33)Thomas Anderson (32)Kathy Anthony (33)Joan Beard (31)Donna Belden (33)Nancy Bellville (31)Sandra Bloem (31)

Rebecka Booth (34)Mary Bosch (34)Barbara Bostwick (31)Iona Botkin (32)Mary Bowlin (34)Sharon Brown (33)Dr. Thomas Brown (34)Christina Buettner (31)Lois Bullinga (31)Dixie Burns (33)Nancy Cambron (34)Pat Cavanaugh Battleson (33)Mary Chelleen (33)Dr. Abdul Chughtai (33)Jill Cooley (31)Joseph Coser (32)Marcia Coughennower (34)Diane Cummings (31)Leonarda Darowski (34)Mary Davenport (34)Sabrina Davis (31)Debra Dawdy (32)Jill Duden (31)Karen Dunn (32)Roxanne Ehlers (31)Robert Erickson (33)Brad Eveland (34)Cynthia Fluke (32)William Fox Jr. (33)Mary Fox-Toriello (31)Donna Frein (32)Amy Fuson (34)Wanda Gaither (34)Betty Gassmann (32)Ruth Gassmann (32)Karen Goodman (32)Sonji Goodmanson (33)Nancy Graves (34)Sandra Hall (33)Vicki Hallman (31)Marna Hansen (34)Michelle Harvey (32)Betty Hawthorne (34)Susan Heemstra (31)Patricia Heithoff (31)Cindy Hendrickson (32)Diane Hyler (32)Mary Jane Ihnen (31)Julianne Jaksich (33)Kelli Joelson (34)Lois Johnson (31)Jeffrey Jutting (33)Deanna Klawonn (34)Noreen Klein Gard (32)Cynthia Knight (34)

Lorene Kopaska (31)Marcia Krois (31)Jane Krogmann (32)Luann Lang (34)Ann Lawson (33)Richard Lenox (31)Rita Lepeska (31)David Linn (34)Sherri Little (31)Barbara Loghry (32)Teresa Long (31)John Luskoski (31)Cheryl MacLaird (34)Connie Mann (31)Joyce Martinez (32)Susan Matheny (32)Elizabeth May (31)Marilyn McCarthy (32)Joan McCleish (32)Donald McClelland (34)Ann McGonegle (33)David McMaster (34)Jerel Merical (33)Ramona Milledge (31)Anne Miller (33)Darlys Miller (34)Julie Miller (33)Laura Miner (34)Sara Molayal (32)Teresa Mowrer (31)Mary Myers (33)Kelly Neil (32)Corinne Nelson (31)Marilyn Newton (31)Thanh Nguyen (31)Sandra Nicholson (31)Kathleen Olmstead (31)Karen Olson (31)Kristine Partridge (33)Willow Patterson (33)Paulette Pennings (31)Marla Pesek (32) Elizabeth Pittarelli (31)Susan Rich (33)Deborah Robinson (32)Cherie Roed (34)Karla Rogen (34)Juanita Schmeling (31)Julie Schomer (34)Patricia Schulenburg (31)Norma Seibert (34)Karma Sharp (34)Clifton Slaughter (31)Edie Stebbins (33)William Stirler (31)

30YEARS

35YEARS

Debra Sweeney (31)Rhonda Talton (34)Susan Thornton (33)Jo Ellen Vandelune (34)Linda Walker (31)Marie Warren (31)Kristy Westlake (32)Mary Wheeler (31)Patricia Wickware (34)Rachel Wilkinson (33)Paula Williams (32)Patricia Wray-Marnin (32)John Zoutte (31)

William Anderson Jean Barta Debra Bennett Anna Brown M. Sue Cole Judy Frizzell Marie Hill Deborah Hogan Gloria Hutchins Julie Koch Theresa Lewis Margaret Mattiussi Al McClatchey S. Ruth McConeghey Gloria Miller Anne Murphy Mary Pohren Cynthia Pollard Rita Primmer Joan Ragan Mary Jo Staniger Terri Starr Lu Ann Sutter Rhonda Thompson James Thomson G. Sue Tierney Constance Turner Virginia Underwood Elizabeth Walag Mary Weaver

31-34

YEARS

Jill Abraham (36)Marietta Almendinger (39)Faith Barker (37)Marrianne Biondi (38)Linda Boyd (37)Marilyn Carroll (36)Nicholette Colacino (36)Donita Craft (36)Rena Crawford (39)Gwenna Davis (36)Margaret Drahaus (37)Sara Drobnich (37)Jack Eshelman (36)Karen Gottner (39)Kathleen Grabau (38)Rhonda Heim (39)Jo Ann Humphreys (36)Janet Koster (39)Nancy Kutchen-Herndon (36)Mary Langill (39)Gordon Larson (37)Bobbie Lemmons (37)

Cheryl Fulton (41)John Goodwin (43)Theresa Hockins (42)Linda Justiniano (42)Joan Kenneally (43)Annette Negrete (41)Patricia Nutting (41)Pamela Pertzborn (41)Catherine Weaver (41)Linda Wellendorf (42)Kathleen White (41)

Judith Toye

Lenetta Atkins (49)Rebecca Brown (46)Mary Wallace (48)

45YEARS

36-39

YEARS

Karen Lester (36)Virginia Livingston (37)Deborah Loveridge (38)Janis Mathias (38)Diane McCarty (36)Patricia McDermott (36)Mary Ann McDougal (36)Nancee McDowell (39)Susan Mishler (37)Christy Moore (37)Margaret O’Connor (37)Patricia Oleson (37)David Phillips (39)Kathleen Raasch (36)H.Jane Ross (36)Mary Schemmel (36)Thomas Selander (37)Betty Smith (37)Sue Smith (36)Willie Smith (38)Eileen Snodgrass (39)Susan Steenhoek (36)Catherine Swartz (36)Daniel Toal (37)Anna Valdez (37)Sandra Wessling (37)Ronald White (36)Patricia Wilson (38)Patricia Wolf (39)Debra Young (36)

40YEARS

41-44

YEARS 46+ YEARS

Patricia Alexander Verda Coulson Dr. David Gordon Nancy Hanson Kathryn Irwin Patricia Mead Joann Olson Pamela Rosenberg Teresa Slauson Christine Ytzen

Micheal Appenzeller (41)Robert Bailey (44)Cheryl Barclay (41)Rose Marie Cunion (44)Nora Fernandez (42)

Employees listed in this publication reached a milestone employment

anniversary between July 1, 2009, and June 30, 2010, or celebrated more

than 30 years of employment with Mercy during that time period. Every effort

has been made to ensure that names listed are complete and accurate. If you

have any questions, please contact Human Resources at x-73100.

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