Bulletin 2012 December

of the National Concrete Burial Vault AssociationB U L L E T I NTHE

December 2012

Give Your Business a Gift...Go Tropical with NCBVAGaylord Palms in Kissimmee, Florida, decked out for the holidays

2 NCBVA.ORG l December 2012

December 2012 l NCBVA.ORG 3

TABLE OF CONTENTS

Manufacturer’s Profile .................. 4When Doing Business in TexasYou’ve Got to Go Big! By Sylvia HeidemannNCBVA Staff Writer

End-of-Year Checklist ForBurial Vault Manufacturers ......... 10

2013 Convention & Exposition Preview ................. 12

Taxes, Cremation& The State of Wisconsin ........... 14By J. Scott CalkinsNCBVA Legal Counsel

2013 Convention Registration .... 15

Membership Application ............ 18

NCBVA Certified Plants ............. 19

Industry News ’N Notes ............. 21

National Concrete Burial Vault Association, Inc.

P.O. Box 917525Longwood, Florida 32791

http://www.ncbva.org(888) 88-NCBVA • Fax: (407) 774-6751

PresidentHubert McQuestion

Lake Shore Burial Vault Co.Brookfield, WI

President-Elect Michael Crummitt

Crummitt & Son Vault Co.Martins Ferry, OH

Secretary/TreasurerJerry Russell

Southern Ohio Vault Co.Portsmouth, OH

Immediate Past PresidentStephen Hatfield

Hicks Industries, Inc.Mulberry, FL

Directors

Mark BatesThe Norwalk Vault Company

Bridgeport, CT

Ed BrunsBruns-Norwalk Vault Co.

St. Louis, MO

Steve HandleyHandley Precast Systems, Inc.

Glendale, AZ

Dave LongEagle Burial Vault Association

Joliet, IL

Curt ShannonSI Funeral Services

Ennis, TX

Blake SwinfordTrigard Vaults / Greenwood Plastics

Danville, IL

Greg TilleyIdeal Burial Vault Co., Inc.

Depew, NY

Steve VincentDoric Products, Inc.

Marshall, IL

Dennis WelzenbachWilbert Funeral Services

Broadview, IL

Executive DirectorThomas A. Monahan, CAE

Certified Association Management Co.Longwood, FL

Legal CounselJ. Scott Calkins, Esq.

Our AdvertisersAmerican Cemetery Supplies, Inc. ..... 7Accurate Wire & Strip Forming ........... 8Axis Corporation .............................. 23Crescent Bronze Powder Co. ............. 9D & C Supply Co., Inc. ...................... 16Doric, Inc. ........................................... 9Edgmont Metallic Pigment Co. ......... 16Elasto Plastic Concrete ...................... 9Holland Supply Inc. .......................... 11Long Machine Co. ............................ 17Nycon Corporation ........................... 14RoMix, Inc. ....................................... 10Rostine Manufacturing & Supply ........ 6Trigard ................................................ 2


Texas and the oil industry are practically synonymous, and it just seemed kind of natural for Jim Henery to earn a PhD in chemistry and spend 20 years in R&D in the petrochemical industry. Then came a deviation in his

career as a result of family ties, and he hasn’t regretted it. Jim’s step-father was Cliff Wright, the original founder of the Wright Burial Vault Company in 1961. (When Wright received a Wilbert license in 1965, the company name changed to Wilbert Vaults of Houston.) In 1993 Cliff asked Jim to move his family from Mineral Wells (just to the west of Dallas-Ft. Worth) and join him in the business. Jim said “yes,” was placed in charge of op-erations and began calling on customers. He viewed this dramatic change as an opportunity and, as he says, “It gave me a good taste of what I really wanted to do. I can’t think of a more satisfying life than to own a manufacturing company and serve my custom-ers.” Cliff passed in April of 1994 and Jim continued to manage the company. He and his wife Darlene ultimately purchased the busi-ness in 1996. “That brought about a major change in our family life, too,” says Jim. “Up to that point, Darlene had been a home-maker. We had a blended family of four children, with one still in high school, and it sure tore apart our family lifestyle for awhile. But it was a good change. Darlene has welcomed her experiences in business and enjoys her work for the company as much as I do.” All three of their sons, representing the third generation of the family, are currently involved in the day-to-day operations. Jay is Operations Manager; Kevin does Inventory Control; and Brett is Director of Business Development.

When thinking of Texas, one usually expects operations based in that state to be big. That generalization holds true for Wilbert Vaults of Houston, which serves 29 counties, covering a territory roughly 200 miles long and 100 miles wide. The company distin-guishes itself by serving with a big heart and strong business acumen, guided by soft-spoken Jim Henery, president and owner, and his wife Darlene, vice president.

By Sylvia HeidemannNCBVA Staff Writer

When Doing Business in TexasYou’ve Got to Go

B IG!

Photography is one of Jim’s special interests, and he and Darlene love to travel. Here, (left) they are taking a break from a rocky climb on a photo safari in Africa, one of their favorite vacations.


Business GrowthWhen the Henerys started out, Wilbert Vault’s production was ap-proximately 3,400 lined units per year. Through strategic acquisi-tions, such as the purchase of the Corpus Christi Wilbert license, the company is now approaching 5,000 units per year, and also provides Doric and Trigard vaults in addition to the Wilbert line. Making maximum use of plant facilities and equipment, such as its batch plant, figures into Jim’s growth strategy for the com-pany. Wilbert Vault manufactures vaults on an as-needed basis for some smaller companies, but also has a diversified product line that includes retaining wall blocks, concrete pads for air condi-tioners, parking lot stops, downspout drip blocks and other con-crete products. He spends a good portion of his workday scanning the horizon for other products—primarily non-funeral—to add to production, and for what to do next in terms of adding services. “If someone needs a specialty concrete product,” says Jim, “we are happy to do the concrete work for them if they furnish the custom mold.” Assisting him in finding and exploring new opportunities as well as possible acquisitions is an advisory board that consists of an accountant and an attorney who meet with him several times a year. Considering the large territory covered by Wilbert Vault, Jim estimates that the company has upwards of 250 funeral homes as customers, as well as numerous cemeteries—from small, family-owned cemeteries to large church-operated and private places of rest. As an improvement in services to the funeral homes and cemeteries, Wilbert Vaults offers the opening and closing of graves, doing as many as 1,000 of these a year. While he surmises that disinterments may be on the increase, Jim says he hasn’t really studied it to qualify it as a trend. Wilbert Vaults performs from 20 to 30 disinterments a year. Jim believes the need for family closeness is the major reason behind most dis-interments with which the company has been involved: “As they can afford it, people who have roots in a certain area try to get the entire family buried in one place.”

Texas-scale ServiceAt its North Houston location on Aldine Westfield Road, the company has easy access to all major freeways around Houston, and is also close to Bush Intercontinental Airport. Still, from that

location it’s quite a drive down the coast to Corpus Christi. Deliv-eries extend 90 miles southward from there. Wilbert Vault owns about 20 trucks, ranging from basic three-unit delivery trucks to tractor-trailers, to make deliveries. “We use a GPS system to help us manage our fleet,” says Jim. “We keep our trucks and equipment well-maintained, and strive to keep our diesel trucks for approximately seven years or 500,000 miles of service.” “Our production plant is in an area that is largely Hispanic,” says Jim, “and while many of our employees come from within a small radius of our plant, our labor force has diversified, and we now have staff members from all areas of Houston. We’re interested in hiring hard workers, and that’s what we pride our-selves on. Our style of management is very simple: Get people to understand their job responsibilities and requirements, then let them do their jobs. I don’t ever have to say, ‘It’s time to do this or that.’ We’ve got a good number of people to do a great job, and that’s what they do,” Jim stresses. Escalating Costs,Shortages in Materials Are Future ChallengesJim concedes that burial vault manufacturing concerns are fac-ing numerous challenges, such as changes in demographics and consumer preferences, and determining just what those new preferences may be. He is also concerned about the economy and all associated costs of manufacturing a product and delivering it to the customer. Those costs include the escalating cost of fuel, energy-associated costs, the costs of raw materials, such as rock and sand, and possible shortages of any necessary materials. Although Jim acknowledges that cremation is increasing nationwide, his business is supported by people who still prefer a traditional funeral and burial. “We’re fortunate to be located in what is often referred to as ‘the Bible Belt,’” he comments. “There are still people around who won’t choose cremation because of their traditional or reli-gious values.”

You’ve Got to Go

The paint shop at Wilbert Vaults (photo below). Shown are (l - r) Richard Story, Les Labombarb

and Ernerst Davis.

Continued


Rostine Manufacturing & Supply, Inc.

P.O. Box 8192 | 4227 W. ChurchSpringfield, MO 65801

1-800-397-9114Fax 417-864-6596

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“Business is Fun”When asked what he does for recreation, Jim laughs: “My business is fun to me. I enjoy it. For many years I’ve belonged to the Rotary Club. One of its principles is that we have many vocations and should speak up about them. I like to talk about what I do for a liv-ing.” He and Darlene have been married for 35 years and are pleased that their immediate family is in the Houston area, so they can enjoy family time on a regular basis. Fam-ily includes three sons and a daughter, six granddaughters and one on the way, and two great-grandsons. The couple enjoys traveling and has a motor home that, according to Jim, they are getting used to. What they really prefer, however, is taking a cruise or a vacation in Europe. With a special interest in photography, Jim still talks about an 11-day safari he and Darlene took to Africa that gave him plenty of photo ops. “What an experience that was!” he exclaims. “We spent our days in different types of camps, from our own private camp on the Serengeti, to a treehouse, a few nights in a tent and some in a lodge. We were very close to real wildlife, and will never forget watching two cheetahs making a kill.” Recreational activities aside, the Henerys thrive on their business, providing caring service to families, their funeral home customers and their staff. There are more than 40 valued employees on the Wilbert Vault team. In the way of appreciation, the Henerys have food brought into the production plant at various times during the year. In just a few short weeks they plan on holding a Christmas open house in their home, as they have for the past two years. They are good role models for contemporary owners and managers of small businesses everywhere. Hospitality and giving back comprise the backbone of their successful business and lifestyle.

Management team for Wilbert Vaults of Houston: (l - r) Brett Henery, Director of Business

Development; Jim Henery, President; Darlene Henery,

Vice President; and Jay Walker, Operations Manager.

A group of some of the drivers: (l- r) Larry Unrein, Walter Lima, Richard Story, Josa Torres and Baudel Vazquez Trejo.


Phone: 800-515-0400 Fax: 757-488-1589 www.acsupplies.com

Casket & Vault Lowering Devices Chairs Roller Bars Casket Stands Drapes Tarps Skid & Grave Boards Cocoa Matting Vault Emblems Vault Hardware Monument Yoke & Slings And Much More !

For all of your Burial Vault, and Cremation Supplies

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Price, quality, satisfaction, and service


Watts Vault & Monument Company recently hosted a group of mortuary science stu-dents from Des Moines Area Community College in Ankeny, IA. Watts has been dedi-cated to helping educate aspiring funeral directors since the mortuary science program was first offered at the college in 2004. During their visit, the students learned about burial vaults, bronze and granite memorials and infant and child products. They also got a chance to tour the manufacturing facility and learn how burial vaults are made.

Wilkes-Barre Burial Vault recently held an open house and education seminar at their newly renovated facility in Wilkes-Barre, PA. Jeff Miller, Trigard Vice President of Busi-ness Development, spoke at the event. He discussed established vault principles and how to properly educate families and clients of the services and products that are offered. Guests were able to tour the facility, and staff members were on hand to answer any questions. Food, door prizes and other giveaways completed the event.

Burial Vault CompaniesReach Out to Their Communities

Share what your company is doing. Send photos and text to [email protected].

BurialVaultHandles

More than 20 years experi-ence in manufacturingBurial Vault Handlesallows Accurate Wire &Strip Forming to providethe widely used handles.All tools are made in-housepermitting us to providespecials for your individualapplication. Raw materialis purchased in “mill lots”affording competitive pric-ing. Packagingprovided per your needs.

accurate®Wire and StripForming, Inc.

www.accuratewsf.com/handles/Phone: 630-260-1000

Fax: [email protected]

MEMBER NCBVA

175 Tubeway DriveCarol Stream, IL 60188


VaultMaster™ paints.The quality you demand,the speed you need.

VaultMaster paints provide consistently beautiful finishes,job after job. And our new, improved water-based quickdry formula covers in one coat, saving you time andlabor costs.

MetallicsWhite and Black

Also available:GlitterMetallic Powders and PastesBronzing Liquids, Spray Cans

See for yourself. Call or write for our updated ColorCard or samples. 1-800-445-6810

3321 County Road A Oshkosh, WI 54901Fax: 920-231-8085 www.crescentbronze.us

Four New ColorsRose Pink, Veteran Blue,

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1-888-55-DORIC doric-vaults.com

All Doric Plants Are Certified by the National Concrete Burial Vault Association

QUAD, TRIPLE, & DOUBLE LAYER PROTECTION

OLYMPIANQuad Wall Protection

ATHENIANTriple Wall Protection

TITANDouble Wall Protection

The Strength of Doric Can Be MeasuredIn Three Different Ways.

BARCHIP STRUCTURAL SYNTHETIC FIBRE REPLACING STEEL REINFORCEMENT IN PRECAST CONCRETE

Precast burial vaults play an intricate role in the Burial industry and delivering a modern cost effective product is essential to your business and reputation. BarChip provides the best cost effective alternative to steel mesh and light rebar as well as providing you with reduced labor cost compared to traditional reinforcing. BarChip performs under the most stringent center load testing in the business and provides the long term durability required long after the vaults have been placed underground.

Elasto Plastic Concrete delivers the toughest fiber to the precast industry that provides the performance equal to steel reinforcing. BarChip’s embossing design and continued research and development enables EPC to bring you the best current fiber technology to incorporate into your business. When choosing a fiber, remember not all fibers are created equal. When your reputation is on the line demand only the best fiber, choose BarChip.

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BARCHIP FIBRE BENEFITSReplaces wire mesh and light rebarHighest performing fibre in central load testingFlexural toughness equal to steelReduces CostsLong term durability - corrosion freeIncreased output and reduced manufacturing costsSafer and lighter to handle than steel


Jump-start your way to a more satisfying, financially rewarding and less stressful year with a personalized game plan for 2013.

Your Business1. Continue the practice of hiring the best people you can and treat them like family. En-courage them and be sure to tell them when they are doing a good job. Take the time to train them to do the best job possible, whatever it may be in your company. They represent you and your business.

2. Make sure your employees and your facility are up to date in qualifications or certifica-tions (such as forklift operator, crane operator, etc.). Burial vault manufacturers have until November 14, 2014 to certify or qualify crane operators. Training requirements for riggers and signalers had an effective training date deadline of November 8, 2010. If your staff is not qualified for rigging or signaling, your company could be in jeopardy now because of non-compliance. A hefty fine as a result of an unexpected government inspection could put a huge dent in your profits.

3. Examine your business plan. If you don’t plan for growth or expansion, it likely won’t happen. Establish goals and try to incorporate some new strategies.

4. Do you know the actual here-and-now worth of your business? If not, get first-hand in-formation for getting an accurate picture by attending NCBVA’s Convention, when speaker Kathy Richardson-Mauro of Business Transitions Solutions will discuss “Valuing a Burial Vault Business for Acquisition or Selling” (see pages 12-13).

5. Make sure you have a disaster plan that helps you keep your business going in any likely—or unlikely—event, whether it’s a fire, an explosion, a technology issue or a natural disaster. Hurricane Sandy rendered an important lesson. She went against the grain of normal hurricane “profiling,” making an unwelcome arrival at the very tail-end of hurricane season. She devastated a large, heavily populated, out-of-the-ordinary target area, demonstrating that we should never be unprepared.

6. Get a check-up on your estate plan. If you don’t have one, make getting one a priority. J. Scott Calkins, NCBVA’s Legal Counsel, has regularly advised burial vault company owners to take the necessary, prudent steps to protect heirs and assets.

Your Personal Life1. Demonstrate your appreciation for your family and friends. They are your bulwark against the stresses of the world. Spend time with those you care about and be sure they know how you feel about them. Tell them often. Better yet, put it in writing on beautiful stationery or a special greeting card.

2. Practice your own business advice about pre-need by making sure your own funeral and burial are planned and paid for. It’s a way to insure that your wishes are met and that your dearest family members don’t have to make tough decisions, should you pass unex-pectedly.

3. Read widely (daily newspapers or newsfeeds, professional magazines, etc.). Reading expands your world and keeps you on top of what’s happening in your community, your nation and the world—a world that is getting smaller every day.

4. Take a vacation every year. They are an excellent prescription for new ideas. When it’s possible to combine business with pleasure in a top vacation spot (such as the NCBVA Convention location; see pages 12-13), you win all the way around.

End-of-Year ChecklistFor Burial Vault Manufacturers


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6:00 - 9:00 p.m. Opening ReceptionA welcome to Florida party featuring noted Disney entertainer Jamie Gurcay on the keyboard. Do you have a favorite song? It’s a good bet that Jamie can play it! Enjoy three hours of open bar, traditional Florida foods and socializing with fellow vault manufacturers and suppliers.

7:30 a.m.- Noon Board of Directors Meeting

11:00 a.m. - 4:00 p.m. Golf Tournament (optional; extra fee applies)Celebration Golf ClubCelebration Golf Club, an official partner of the Gaylord Palms Resort, is just a few miles from the resort. Designed by the father and son team of Robert Trent Jones Sr. and Jr., the course delivers a golfing experience that can challenge the pros and yet offer a rewarding time for ama-teurs and those just learning the game.

3:00 - 5:00 p.m. Exhibitor Setup of Tabletops

7:30 a.m. - 4:30 p.m. OSHA Certified Crane Operator Training Class, Written Exam

7:30 a.m. - 4:30 p.m.OSHA Certified Crane Operator Practical Exam

Plan to be a part of the NCBVA Expo

Exhibiting at the NCBVA Convention gives your company high visibility to prospective clients on the spot. For optimum exposure, NCBVA’s “Partnership Plaza” concept has exhibit tables located in the same room where all meetings take place. A limited number of tabletops is available. Reservations are taken on a first-come, first-served basis. All table personnel must be registered attendees.

NCBVA 2013 Annual Convention & ExpositionFebruary 23* - 25, 2013

Gaylord Palms Resort & ConventionCenterKissimmee, Florida

Thursday, February 21 (*Optional Day)

Friday, February 22 (*Optional Day)

Saturday, February 23*The Crane Operator Training class is not included in the conven-tion registration. It is an optional addition. You must register for this class by December 14, 2012. No Exceptions!

Full Registration Form on page 15

Preliminary program is subject to change

12 NCBVA.ORG l October 2012

First 25 registered attendees will receive complimentary roundtrip transportation by Mears Shuttle from Orlando

International Airport to the Gaylord Palms Resort. A $35 value!

New


Continued

NCBVA 2013 Annual Convention & ExpositionFebruary 23* - 25, 2013

Gaylord Palms Resort & ConventionCenterKissimmee, Florida

The Gaylord Palms Resort is located just

five minutes from Walt Disney World and 10

minutes from Universal Studios. NCBVA mem-

bers staying at the resort are provided

complimentary shuttle for their families to both theme parks.

7:30 - 9:00 a.m. Breakfast

9:00 a.m. - Noon Spouse/Guest Shopping Excursion to the Mall at MilleniaEach year, the Mall at Milllenia welcomes 10 million guests from across America and around the world. It features such distinc-tive retailers as Coach, Burberry, Armani, Gucci, Tory Burch, Tiffany & Co., Michael Kors and Jimmy Choo. Transportation will be provided.

9:00 - 10 a.m. NCBVA Annual Meeting

10:00 a.m. - Noon Game Change: Insider Strategy of Ac-quiring or Selling a Vault Company Thinking about acquiring another com-pany, merging with another or wondering how to get the best tax advantage from passing it on? Kathleen Richardson-Mauro is a business transition strategist who has owned, started up or purchased and man-aged five small com-panies in 30+ years. In addition, she has assisted more than 150 small business owners in identifying and achieving their business exit goals.

7:00 - 8:30 a.m. Breakfast

8:30 a.m. - Noon Is Bio-Cremation a Market for Your Company?Buses leave at 8:30 a.m. for the Matthews Cremation plant in Apopka for a tour of its facilities and a presentation on Bio- Cremation, the newest technology in the cremation industry. Matthews has been a leader in new cremation technology and is an associate member of NCBVA.

7:00 - 8:00 p.m. Reception

8:00 - 9:00 p.m. Closing Banquet & Entertainment

9:00 - 10:30 p.m. An Evening with John CharlesJohn Charles has been performing all around the United States, Canada and Europe for most of his professional career and has established himself as one of the most sought-after entertainers in the corporate and convention market. He has written, produced, and hosted the open-ings of almost every Walt Disney Resort in the United States and Europe. NCBVA members first fell in love with his enter-taining style at the 2001 convention in the Poconos, PA.

Preliminary program is subject to change

Sunday, February 24 Monday, February 25

October 2012 l NCBVA.ORG 13

New


By J. Scott Calkins, Esq.NCBVA Legal Counsel

What a period of intense national politics we have witnessed over the past few months. The Presidential campaigns captured the attention of the media, and to a large extent overshad-

owed coverage to important other matters, some of which we will touch on in this column.

TaxationAs year’s end approaches, we all face uncertainty about what will happen to the slate of federal personal and business tax breaks that are scheduled to expire on December 31. I will not cover personal tax issues here because there is a boat-load of information constantly being provided by the media regarding personal federal taxes and the so-called “fiscal cliff.” Hopefully, and I say that with crossed fingers, the administration and the Republican House leadership will come together and resolve that issue. As I was writing this article (November 11), I recalled reading in the morning paper that President Obama and John Boehner (R-OH 8th District), Speaker of the House, indicated that there is room for compromise.

But for our industry, the BUSINESS TAXES are front and center now, such as the 50 Percent First Year Bonus Depreciation. New assets that are placed in service by December 31, 2012, will allow business taxpayers to write off 50 percent of the cost in year one. Quali-fying assets include most software, certain heavy non-passenger vehicles and equipment. This 50 percent bonus depreciation deal is scheduled to expire at the end of 2012—unless it is continued by a new law.

Employer paid health-care benefits are the single biggest tax break in the U.S. Will that break be tampered with during the tax negotiations? What does all this mean? It means that employers (along with their CPAs and estate-planning counsels) should be studying the effect of the current tax breaks that may disappear, and to plan accordingly for the end of 2012 and 2013.

CremationReports from the Cremation Association of North America (CANA) indicate that the rise in U.S. consumer preference for cremation continues upward, with preliminary numbers showing that in 2011, cremation was chosen for 42 percent of deaths in the country—up from 40.6 percent in 2010. In addition, a key milestone was reached in 2011, with the country’s crematories handling more than one million cremations—the first time that mark has been hit.

Most southern states have the lowest number of cremations. The highest states for cremation percentage-wise are Hawaii and the Pacific Coast states of Oregon,Washington and the coast-states’ neighbor, Nevada. The greatest number of cremations are performed in the states of California, Texas, New York, and Pennsylvania.

An interesting case on the legal side of cremations is the recent decision made on September 21, 2012 by the Supreme Court of Tennessee: RONDAL AKERS ET AL. v. PRIME SUCCESSION OF TENNESSEE, INC. ET AL. The Tennessee case is an off-shoot of the litigation against Tri-State Crematory in Noble, GA that was settled years ago. The Georgia case has been reported on in many news media, including reporting by the well-known deathcare industry counsel, Harvey I. Lapin. In the Georgia litigation and decision, it was discovered that the owner of Tri-State Crematory was accepting bodies from funeral homes in Georgia and surrounding states, and was not cremating them but was instead burying them on the premises. The Akers Case involved the same crematory, but was tried in Tennessee and the Tri-State owner was found guilty of various offenses. It was the Tri-State decision that

Continued on page 16

Taxes, Cremation & the State of Wisconsin

Name of Company_________________________________________________________

Mailing Address __________________________________________________________

City, State, Zip Code ______________________________________________________

Telephone Number _________________________ Fax Number___________________

E-Mail Address: ______________________________________

Registration fees per person (Indicate number of registrants per rate. Use adult rate for children 12 and older.) Registration includes Opening Reception, breaks, educational ses-sions, two breakfasts, transportation and tour at Matthews Cremation, a shopping excursion for spouses/guests and closing banquet with entertainment. Free shuttle service is also provided daily from the hotel to the Walt Disney World Resort® & Universal Studios.

Member Adult _____x $749 Member Spouse/Guest _____x $749 Member’s Child (under 12) _____x $125 Non-member Adult _____x $849 Non-member Spouse/Guest _____x $849 Non-member’s Child (under 12) _____x $150 Optional Events: Crane Training/Certification 2/21 & 2/22 _____x $649 (registration closes 12/14/12) NCBVA Golf at Celebration 2/23 _____x $110 Exhibit Table _____ $495 Any registered attendee may request an exhibit table in the NCBVA main convention hall. All personnel in the booth must also be registered. (Tabletop displays only––no booths).

Total Amount, Registration Fees $_____________

Registration Form

Gaylord Palms Resort & Convention Center

Conveniently located just 1.5 miles from Walt Disney World®.

6000 West Osceola ParkwayKissimmee, FL 34746

MAKE RESERVATIONS NOW!This resort is in the heart of the

vacation capital of the world. Rooms will fill quickly so make your

reservation now!! NCBVA cannot guarantee any availability if you

wait too long.

Gaylord Palms Resort1-877-382-7299

NCBVA ROOM RATE: $179 per night +charges & taxes

Be sure to mention you are attending the NCBVA Convention in

order to receive this rate.

You can also make reservations on line via the NCBVA Web Site

www.ncbva.org.(Click on Convention Info)

PAYMENT INFORMATION––NCBVA cannot invoice for registration fees. Please include a check for payment in full or provide credit card information.

Check enclosed (Make check payable to NCBVA; mail with this completed form).

I hereby authorize NCBVA to process my registration for the NCBVA 2013 Convention on the credit card listed below.

MasterCard Visa

Card Number ________________________________ Expiration Date: __________ Code______

Print Name (As It Appears on Card)________________________________________

Signature ___________________________________________________________

If paying by credit card you may fax this form to NCBVA’s secure FAX at 1-407-774-6751or mail registration form with payment to NCBVA • P.O. Box 917525 • Longwood, FL 32791 • 407-788-1996

Special NeedsIt is important to us that you enjoy NCBVA’s conference. If you have any special needs, please con-tact us and we will do our best to assist you.

Registrants: (Please indicate with ** any children under 12). First Name Last Name Nickname (for name badge) ____________________________ _________________________________ ______________________________________________ __________________________________ ______________________________________________ __________________________________ __________________ ____________________________ __________________________________ __________________Number of registrants who WILL attend the following functions: ____Opening Reception 2/23 ______Breakfast 2/24____Shopping Excursion 2/24 ____ Breakfast 2/25 ____ Matthews Cremation Tour 2/25 _____ Closing Banquet 2/25This information above is vital in helping us to carefully plan for the correct number of people and appropriate transportation!

NCBVA Annual Convention & Exposition

February 23-25, 2013Gaylord Palms Resort & Convention Center • Kissimmee, Florida


influenced other states to enact laws to more thoroughly regulate crematories. NCBVA members who are also involved in cremations should be aware of the laws and regulations of their respective states regarding their responsibilities in offering cremation ser-vices.

The State of WisconsinMost of you have surely heard about the investigation of the Wisconsin Funeral Home Directors Association in its handling of the association’s pre-need fund program. The most recent news I have seen regarding their pre-need program is that it may be short by as much as $21 million. A court has decreed the association to stop offering the program and has appointed a Milwaukee at-torney, John Wirth, as receiver for the fund. According to a statement by Wirth that was published in the Wisconsin State Journal on September 15: “While these poli-cies were sold on a local basis by individual funeral homes, the questions that we need answered are association-related. A large number of Wisconsin’s funeral homes are small businesses oper-ated by families and I have no reason to question their conduct. What is in question is the association operation in Madison and how the funds from those policies were managed.” While one would expect the final resolution of this serious matter to be covered by the national news, I would appreciate it if NCBVA members in Wisconsin would provide me with any state or local media coverage they may see. In closing the last column for 2012, please accept my holiday greetings to each of you and your loved ones and employees.

Continued from page 14


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National Concrete Burial Vault Association“Serving the death care industry with the very best”

APPLICATION FOR MEMBERSHIP

Key Contact____________________________________Nickname_____________Title ______________________________________________________________Company Name _____________________________________________________Street Address _______________________________________________________City _____________________ State _______________ Zip __________________Phone ___________________________ Fax ______________________________E-mail ____________________________________________________________Company Web Site ___________________________________________________

Check here if you prefer to have your mail sent to your home.Home street Address _________________________________________City _____________________ State ______________ Zip ___________Home Phone _________________ Home Fax ______________________

COMPANY INFORMATION Burial Vault Manufacturer Funeral Director Crematory Cemetery

Doric Wilbert Eagle Trigard Con-O-lite Other Provide Graveside Services

Metal Vaults Plastic Vaults Fiberglass VaultsOffer sizes for Children Adults Oversize

Associate Member: Tell us in 25 words or less about your product/services

Please enroll me in NCBVA today!Signature indicates that you have read and agree to abide by NCBVA’s Code of Ethics and the rules that govern the National Concrete Burial Vault Association. Signature is required before this application can be processed.

_________________________________________ ___________ (Signature) (Date)

Dues Schedule

Manufacturer MemberDues are based on total units sold at this location.

Please check appropriate level: 1-999 Units .........$225 1000 - 1999 .........$350 2000 - 3499 .........$430 3500 - 4999 .........$580 5000 and more ....$700

Associate Member .....$300

Franchise Group .......$1000

Payment InformationInclude payment with this completed form. We accept Visa, MasterCard and American Express

Check is enclosed

Please charge my Visa MasterCard

Account #_____________________Expiration date _________________

Mailing Information

NCBVAP.O. Box 917525

Longwood, FL 32791(888) 88-NCBVA

Fax: (407) 774-6751

www.ncbva.org

We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor, whose product we will not dispar-age. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemetery’s management. We will abide by the rules and regulations of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.

CODE OF ETHICS


A D & Sons Vault Co. Suffolk, VAAbel Vault & Monument Co. Canton, ILAmerican Concrete Industries Veazie, MEAmerican Vault Co. Cleveland, OHAmerican Wilbert Vault Corp. Forest Park, ILArnold-Wilbert Corp. Goldsboro, NCArrow Vault Co., Inc. Lafayette, INAtlas Concrete Products, Inc. Orlando, FLAustin Concrete Products Dover, NHBabylon Vault Co. New Windsor, MDBadger Burial Vault Co. Eau Claire, WIBailey Monument & Vault Co. Waycross, GABaumgardner Products Co. Akron, OHBaxter Burial Vault Cincinnati, OHBaxter Vault Co. Baxter Springs, KSBeck Vault Co. Rome, NYBell Vault & Monument Miamisburg, OHBrewster Vaults & Monuments Millville, NJBrown-Wilbert, Inc. Morris, MNBrown-Wilbert, Inc. St. Paul, MNBruns Norwalk Vault Co. St. Louis, MOBrutsche Concrete Products Battle Creek, MIBrutsche Concrete Products Benton Harbor, MIBuckeye Vault Service, Inc. Mansfield, OHC & M Precast Kerrville, TXCalumet Wilbert Vault Co. Inc. Gary, INCapital Precast, Ltd. St. Johns, NL, CanadaCarolina-Doric, Inc. Florence, SCCarolina-Doric, Inc. Snow Camp, NCCemex, Inc. Lake Worth, FLCentral Burial Vaults, Inc. Marlow, OK

Central Burial Vaults, Inc. Oklahoma City, OKCentral Burial Vaults, Inc. Tulsa, OKCentral New York Vault Co. Cortland, NYCentury Vault Co., Inc. West Barnstable, MACharleston Wilbert Summerville, SCCheboygan Cement Products Co. Cheboygan, MIChesapeake Burial Vault Co. Barkley, MDChristy Vault Co., Inc. Colma, CAColumbus-Beier Vaults Columbus, WICooper Wilbert Vault Co. Middletown, DECordeiro Vault Co., Inc. Vallejo, CACostello & Company Vaults Smith Falls, Ontario, CanadaCreter Vault Corp. Flemington, NJCrummitt & Son Vault Corp. Martins Ferry, OHD.G. Robertson, Inc. Williston, VTDardanelle Vault & Monument Dardanelle, ARDeihl Vault & Precast Co. Orangeville, PADelaware Valley Vault Co. Blackwood, NJDePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MIDoody Burial Vaults, Inc. Winchendon, MADoric Concrete Vaults Inc. Garden City, KSDoric Concrete Vaults, Inc. Great Bend, KSDoric Concrete Vaults Inc. Osage City, KSDoric of Kansas Vault Iola, KSDoric of Nashville, Inc. Nashville, TNDoric of Northeast Arkansas Jonesboro, ARDoric of Tennessee Cowan, TNDoric Concrete Vaults Limon, CODoric Concrete Vaults, Inc. Newton, KSDoric Manufacturing Co. Boaz, AL

Doric Mississippi, Inc. Jackson, MSDoric-South, Inc. Demopolis, ALDoric Vault of Connecticut North Haven, CTDoric Vault of Eastern NY, Inc. Hudson, NYDoric Vault of Western NY, Inc. Depew, NYDoric Vault Co. Griffin, GADura Vault North Bend, OHEagle Burial Vault Co. of LA Ruston, LAEagle Burial Vaults Perry, GAEsterly Burial Vault Co. West Reading, PAEvans Eagle Vaults, Inc. Leola, PAEverlasting Vault Co. Randallstown, MDFlagg-Palmer Precast, Inc. Oxford, MAFlorida Wilbert, Inc. Jacksonville, FLFond du Lac Wilbert Vault Fond du Lac, WIForsyth Bros. Concrete Prod. Terre Haute, INForsyth Bros. Burial Vaults Fithian, ILFort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PAGolden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, INGraffius Burial Vault Co. Sinking Springs, PAGranite State Doric Newport, NH Gross Vault Co. Thomasville, GAHairfield Vault Co. Hickory, NCHardy Doric, Inc. Chelmsford, MAHarn Vault Service Massillon, OHHarris Precast La Porte, INHicks Industries, Inc. Davie, FLHicks Industries, Inc. Mulberry, FL Horton Precast Girard, PAHuntingburg Vault Co. Huntingburg, IN

Jacson, Inc. Henderson, TXJefferson Concrete Corp. Watertown, NYJosten Wilbert Vault Co. Sioux Falls, SDKansas City Wilbert Grandview, MOLake Shore Burial Vault Co. Brookfield, WILavaca Vault Co. Lavaca, ARLindquist Concrete Products Ogden, UTLouisell-Davis Vault Service Chattanooga, TNLycoming Burial Vault Co. Inc. Montoursville, PAMarion Vault Works Marion, INMark H. Bott Co. Ogden, UTMaster Grave Service Athens, GAMcDowell Doric Vault Co. Fletcher, NCMemphis Burial Vault Co. Memphis, TNMercer Vault Company Fredericksburg, VAMilan Burial Vault, Inc. Milan, MIMinchew Concrete Products Co. Waycross, GAMinnick Services Corp. Fort Wayne, INMontgomery Vault Co. Woodsboro, MDMontgomery Vault Co. Rockville, MDMoore Wilbert Vault Co. Evans, GANeher Burial Vault Co. Springfield, OHNor-Don Vault Co. Inc. Strafford, MONorth Central Mich. Vault Srvc. Cadillac, MINorthwest PA Burial Service Cochranton, PANorwalk Vault Co. Johnstown, PAOdon Vault Company, Inc. Odon, INOmaha Wilbert Vault, Inc. Omaha, NEOstwalt Vault Co. Concord, NCPalm Vault Co. Ada, OKPatriot Vault Co. Park Hills, MOPanhandle Vaults Amarillo, TX

For information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. continued . . .

NCBVA proudly recognizes the following companies that have a current standing in the

Plant Certification Program

NCBVA Certified Vault Manufacturing Plants


Name of Plant ___________________________________________________________________________

Plant Mailing Address______________________________________________________________________

Plant Street Address_______________________________________________________________________

Plant Telephone_________________ Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________

Plant Manager/Contact Person__________________ Evening Phone_______________________________

Types of Outer Burial Receptacles Produced Top Seals Air Domes SectionalsOther________________________________________________

Please return this application with full payment to:

The National Concrete Burial Vault Association, Inc.P.O. Box 917525Longwood, FL 32791(888) 88-NCBVAFax (407) 774-6751

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

National Concrete Burial Vault Association, Inc.Member Application for Plant Inspection

NCBVA Certified Vault Manufacturing Plants(Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, ILPhenix Vault Phenix City, ALPioneer Vault, Inc. Doylestown, PAPoplar Bluff Doric Vaults, Inc. Poplar Bluff, MOPrecast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MAQuality Burial Vault Co. Houston, TXRex Vault Service Newton, ILRocky Mountain Monument/Vault Sandy, UTRoland-Wilbert Vault Co. Clinton, IARoland-Wilbert Vault Co. Marion, IASaginaw Wilbert Vault Corp. Saginaw, MISam Green Vault Corp. Lynchburg, VASt. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MOSanteiu Vaults Inc. Livonia, MISexton Wilbert Corporation Bloomington, INSheldon Vault Co. Sheldon, IAShore Vault & Precast Co. Exmore, VASimerly Concrete Products, Inc. Bristol, TNSimerly Vaults, Inc. Knoxville, TNSouthern Ohio Vault Co. Portsmouth, OHSouthern Vault Service Blakely, GASpoerr Precast Concrete Sandusky, OHSI Funeral Services Cedar Hill, TXSI Funeral Services Gerard, PASI Funeral Services Parsons, KSSI Funeral Services San Antonio, TXSunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UTSuperior Vault Co. Bryantown, MDSuperior Vault Co. Charlestown, INSuperior Vault Co., Ltd. Mississauga, Ont., CanadaSwan’s Concrete Products Westbrook, METurner Vault Company Toledo, OHVanden Boomen Burial Vaults Inc. Appleton, WIVanden Boomen Burial Vaults Inc. Wausau, WIVincent & Son, Inc. Galena, ILWashington Wilbert Vault Works Inc. Laurel, MDWarga Concrete Products Inc. Fort Wayne, INWatts Vault & Monument Co. Des Moines, IAWayne Burial Vault Co., Inc. Indianapolis, INWelte Vault Co. Danbury, IAWest Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MAWicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MNWieser Doric Vault Co. LaCrescent, MNWilbert Burial Vault Co. Atlanta, GAWilbert Burial Vault Co. Waycross, GAWilbert Burial Vault Co. Muskegon, MIWilbert Burial Vault Co. Traverse City, MIWilbert Services Lancaster, NYWilbert Vaults of Houston, Inc. Houston, TXWillbee Concrete Products Jackson, MI Williams Wilbert Des Moines, IAWilliams Vault Company Emporia, VAWillmar Precast Co. Willmar, MNZeiser Wilbert Vault Co. Elmira, NY


2013 CALENDAR

February 4-8World of ConcreteLas Vegas Convention CenterLas Vegas, NV

February 23-25, 2013NCBVA Annual Convention& ExpositionGaylord Palms ResortKissimmee, FL

March 14-16Casket & Funeral Supply Assn.Winter SeminarThe Roosevelt New OrleansNew Orleans, LA

April 10-13International Cemetery, Cremation & Funeral Assn. (ICCFA)Annual Convention & ExpositionTampa Convention Center& Marriott Waterside HotelTampa, FL

April 25-28International Order ofThe Golden RuleAnnual Conference & SupplierShowcaseThe Peabody HotelMemphis, TN

August 7-10Cremation Assn. of North AmericaAnnual ConventionWashington, DC

October 20-23National Funeral Directors Assn.Int’l. Convention and ExpositionAustin Convention CenterAustin, TX

Carolina-Doric, Inc. receives sales award for overall top sales from Doric Vice President of Marketing, Jim Wiens. Pictured (l-r): Jim Woods, Jim Wiens, Doug Evans, and Shane Phillips

Doric Honors Sales Achievements

Continued on page 22

INDUSTRY NEWS ’N NOTES

Top Cremation Product Sales AwardWieser Step & Vault Co., LaCrescent, MN

Daisy Chrisom AwardCarolina-Doric, Inc., Florence, SC

Overall Greatest Percentage of IncreaseDiv. I – Chesapeake Burial Vault Co., Ingleside, MDDiv. II – Doric Burial Vault Co., Griffin, GADiv. III – R3 Enterprises, LLC, Port Jervis, NYDiv. IV – Golden Eagle Vault Co., Rocky Mount, VA Bronze Category Winners Greatest Number Sold Div. I - Superior Vault Co. LTD, Ontario, CanadaDiv. II – Rocky Mtn. Monument & Vault, Salt Lake City, UTDiv. III – Cemex, Lake Worth, FLDiv. IV – Superior Vault Co. LTD, Ontario, CanadaGreatest Percentage of Increase Div. II – Watts Vault & Monument Corp., Montezuma, IARocky Mtn. Monument & Vault, Salt Lake City, UT

Lydian Category WinnersGreatest Number Sold Div. I – Carolina-Doric, Inc., Florence, SCDiv. II – Mercer Vault Co., Fredericksburg, VADiv. III – Doody Burial Vaults, Inc., Winchendon, MADiv. IV – Century Vault Co., Inc., West Barnstable, MAGreatest Percentage of Increase Div. I – Chesapeake Burial Vault Co., Ingleside, MDDiv. II – Mercer Vault Co., Fredericksburg, VADiv. III – Doody Burial Vaults, Inc., Winchendon, MA

Athenian Category WinnersGreatest Number Sold Div. I – Carolina-Doric, Inc., Florence, SCDiv. II – Doric Burial Vault Co., Griffin, GADiv. III – Beck Vault Co., Rome, NYDiv. IV – Williams Vault Co., Emporia, VAGreatest Percentage of Increase Div. I – Doric Vault of W. New York, Inc., Buffalo, NYDiv. II – Sam Green Vault Corp., Madison Heights, VA

Doric Products presented awards for outstanding sales over the past fiscal year at its meeting this fall at Niagara Falls. Top honors went to Doug Evans and Jim Woods of Carolina-Doric, Inc., based in the Florence, SC area. They received the #1 Dealer Sales Award as well as Greatest Number Sold among other categories for their division. Additional winners of the overall awards include:


INDUSTRY NEWS ’N NOTES

We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Please take a few minutes and send us a press release about your happen-ings. We’re interested in details about special events, individuals who deserve recognition, awards, and new services you are provid-ing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome. Send to jan@

We Want to Hear From You!!

Arkansas: SI Funeral Services, A Div. of Suhor Industries, Inc., Lavaca

Arizona:Mickelson & Ray, Inc., Phoenix

ConnecticutElm Cap Industries, West Hartford

FloridaGulf Coast Wilbert, Inc., Crestview

GeorgiaMaster Grave Service, Inc., Bogart

IowaClinton Wilbert Vaults, Inc., ClintonWilbert Burial Vault Co., Fort DodgeRoland-Wilbert Vault Co., Inc., MarionSioux City Wilbert Vault Co., Sioux CityWaterloo Wilbert Vault Co, Waterloo.IllinoisNorthern Illinois Vault Co., Inc., BelvidereDecatur Wilbert Vault, DecaturKnauer Industries, LLC, JolietPeoria Wilbert Vault Co., Inc., MetamoraQuincy Wilbert Vault Co, QuincySterling Vault Co., Sterlin.gSchultz Wilbert Vault Co., Streator

IndianaAkron Concrete Products, Inc., AkronMinnick Services Corp., Fort WayneRichmond Wilbert Vault, RichmondTerre Haute Wilbert Burial Vault Co., Terre Haute

KansasSI Funeral Services, A Div. of Suhor Industries, Inc., Kinsley

MarylandRichards-Wilbert, Inc., Hagerstown

MichiganBrutsche Concrete Products, Battle CreekSaginaw Wilbert Vault Corp, Saginaw

MinnesotaBrown-Wilbert, Inc., LakevilleBrown-Wilbert, Inc., MankatoBrown-Wilbert, Inc., MorrisBrown-Wilbert, Inc., St. CloudBrown-Wilbert, Inc, St. Paul

MissouriSI Funeral Services, A Div. of Suhor Industries, Inc., Mountain Grove

SI Funeral Services, A Div. of Suhor Industries, Inc., RollaSI Funeral Services, A Div. of Suhor Industries, Inc., SpringfieldSt. Louis Wilbert Vault Co., St. Louis

North CarolinaAsheville Wilbert Vault Service, Inc., CandlerYates Wilbert Vault Co., Inc., CharlotteArnold Wilbert Corp., GoldsboroOldcastle-Adams Products, Inc., GreensboroHairfield-Wilbert Burial Vault Co., Valdese

NebraskaNebraska Wilbert Vault Co., Norfolk

New YorkSunnycrest Wilbert, Auburn

OhioTurner Vault Lima, LimaTurner Vault Company, Northwood

OklahomaSI Funeral Services, A Div. of Suhor Industries, Inc., LawtonSI Funeral Services, A Div. of Suhor Industries, Inc., Oklahoma CitySI Funeral Services, A Div. of Suhor Industries, Inc., SulphurSI Funeral Services, A Div. of Suhor Industries, Inc., Tulsa

South CarolinaColumbia Wilbert Vault Co, CayceWilbert Burial Vault Co, Inc., GreenvilleCharleston Wilbert Vault Co, Summerville

TennesseeLawrenceburg Burial Vault Co, Lawrence-burg

TexasWilbert Vaults of Houston, LLP, HoustonSI Funeral Services, A Div. of Suhor Industries, Inc., San Antonio

VirginiaRichards-Wilbert, Inc., Mt. JacksonRoland Vaults, Ltd, Norfolk

WisconsinBrown-Wilbert, Inc., Chippewa FallsBrown-Wilbert, Inc., DePereBrown-Wilbert, Inc., LaCrosseBrown-Wilbert, Inc., MilwaukeeBrown-Wilbert, Inc., Sun Prairie

Wilbert Funeral Services, Inc. has named 60 Wilbert licensees as Ultimate Service Providers for the year 2012. The Ultimate Service Provider is the highest service honor possible for Wilbert licensees, earned by passing rigorous on-site inspections in manu-facturing and service. Honorees by state are:

Wilbert Honors Ultimate Service Providers

Doric , continued from page 21

Div. III – Robert Drago’s Son, LTD., Pomona, MODiv. IV – J.P. Vincent & Sons, Inc., Galena, IL

Patrician Category WinnersGreatest Number SoldDiv. I – Hairfield Vault Companies, Inc., Newton, NCDiv. II – Abel Vault & Monument Co., Pekin, ILD. of K., Inc., Iola, KSSam Green Vault Corp., Madison Heights, VADiv. III – Grable Vault Co., Logansport, INDiv. IV – Dardanelle Vault & Memorial, Dardanelle, ARGreatest Percentage of IncreaseDiv. I – Southern Ohio Vault Co., New Boston, OHDiv. II – Southern Vault Services, Inc., Blakely, GADiv. III – Spoerr Precast Concrete, Inc., Sandusky, OH

Phoenix Category WinnersGreatest Number SoldDiv. I - Concrete Vaults, Inc., Newton, KSDiv. II – Forsyth Brothers Concrete Products, Terre Haute, INDiv. III – The Everlasting Vault Co., Randallstown, MDDiv. IV – J.P. Vincent & Sons, Inc., Galena, ILGreatest Percentage of Increase Div. I – Saline Vault Co., Sweet Springs, MODiv. II - D. of K., Inc., Iola, KSDiv. III – The Everlasting Vault Co., Randallstown, MD


NCBVANational Concrete Burial Vault Association, Inc. P.O. Box 917525 • Longwood, FL 32791

Presorted StandardUS POSTAGE

P A I DMID FL, FL

PERMIT NO. 0076

RETURN SERVICE REQUESTED

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C O R P O R AT ES P O N S O R S

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Wishing you peace and health this holiday season

NCBVA Board of Directors and Staff

Documents

Bulletin 2012 December