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Building a High Performing Board Culture Strengthening Board Engagement October 4, 2019 NONPROFIT PARTNERS CONFERENCE 2019

BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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Page 1: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Building a High Performing Board CultureStrengthening Board EngagementOctober 4, 2019

NONPROFIT PARTNERS CONFERENCE 2019

Page 2: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

I thought this was a volunteer position!!!

You want the board to do what?!

Page 3: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Page 4: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

HHooww ddoo yyoouu vviieeww bbooaarrdd sseerrvviiccee??

4

Page 5: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

WWhhaatt kkiinndd ooff jjoouurrnneeyy wwiillll iitt bbee??

Page 6: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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PPoossiittiioonn RReeccrruuiittiinngg SSttrraatteeggiicc RReeccrruuiittiinnggAAccccoouunnttaanntt,, LLaawwyyeerr,, BBaannkkeerr,, MMaarrkkeetteerr

LLeeaaddeerr wwhhoo hhaass ssccaalleedd aa mmuullttii--ssiittee ooppeerraattiioonn;; MMaannaaggeerr ooff ddiivveerrssee,, ccrroossss--ffuunnccttiioonnaall tteeaammss

RReeccrruuiitt SSttrraatteeggiiccaallllyy,, CCoonnssiisstteennttllyyaanndd ffoorr DDiivveerrssiittyy 5

RRaannddoomm EEvveenntt TTaarrggeetteedd,, CCoonnssiisstteenntt PPrroocceessss

FFrriieennddss,, FFaammiillyy,,PPeerrssoonnaall CCoonnttaaccttss

BBrrooaaddeerr NNeettwwoorrkkss,, SSttaakkeehhoollddeerrss,, TTaarrggeetteedd CCuullttiivvaattiioonn

Page 7: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Hold The Board Accountable

Page 8: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Hold The Board Accountable

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• To Each Other• To Supporters• To Clients/Customers• To Employees• To Collaborators

Individually

Collectively

Page 9: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Hold The Board Accountable

Model Good Behavior

Page 10: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

MMooddeell GGoooodd BBeehhaavviioorr

3BE PREPARED BE A TEAM

PLAYERLISTEN AND

REFLECT

RESPECT OTHERS ENGAGE IN HEALTHY DEBATE

HONOR YOUR COMMITMENTS

BE A SERVANT LEADER

FOLLOW THE GOLDEN RULE

Page 11: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

MMooddeell GGoooodd BBeehhaavviioorr

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Is my behavior serving the mission or my own needs?

Page 12: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Show Up!

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EEvveennttss

FFuunnddeerr mmeeeettiinnggss

CCoommmmuunniittyy mmeeeettiinnggss

WWhheerreePPhhyyssiiccaallllyy

EEmmoottiioonnaallllyy

IInntteelllleeccttuuaallllyy

CCoouurraaggeeoouussllyy

HHooww

3

Page 13: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Hold The Board Accountable

Model Good Behavior

Run A Good Meeting

Page 14: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Hold The Board Accountable

Model Good Behavior

Run A Great Meeting

Page 15: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Run A Great Meeting

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Preparation 20%

Design 20%

Participation 40%

Follow-up 20%

Usually 60%* of effectiveness happens outside of the meeting

*Percentages vary based upon type, duration and

focus of meeting

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Page 16: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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To Accomplish

Agenda

To Create A Quality

Experience

To Develop New Skills

and Capacity

To Build Culture

Board And Committee MeetingsLeading Meetings for Outcomes – How Is This Allocated?

How and when do we engage the board?

Page 17: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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Future Issues

Current FY Issues

Historical Review

Board and Committee MeetingsFocus of Discussions – How Is This Allocated?

How do we spend our time?

Page 18: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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Series of Conversations

Dialogues

Monologues

Board and Committee MeetingsFocus on Discussions – What Is The Flow?

How do we structure discussions?

Page 19: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Refocus the Agenda

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TTrraaddiittiioonnaall AAggeennddaa

o Approve Minuteso Committee

Reportso CEO Reporto Financial Reportso Adopt Resolutionso New Businesso Adjourn

FFlliippppeedd AAggeennddaa

o Mission Momento Strategic Conversation and

Decision- Makingo Consent Agendao Oversight

• Review Dashboard• CEO Report – What Keeps

Them Up At Nighto Adjourn

2

Page 20: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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5 Change The Narrative and Process

Hold The Board Accountable

Model Good Behavior

Run A Great Meeting

Do More Generative Thinking

Page 21: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Do More Generative Thinking

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Fiduc

iary

–M

ode I

Strategic – Mode II

Generative – Mode III

Oversight-Board as fiduciaries:What do we know? What do we need to know? How do we close the gaps between the two?

Foresight-Board as strategists:Conduct post mortems when things go wrong and pre-mortems to develop best-case scenarios and what can be done to ensure better outcomes.

Insight - Board in generative mode:Decide what to decide; how do we want to think about the issues we’re facing?

Source: “Governance As Leadership: Reframing the Work of Non-Profit Boards”, Richard P. Chait, William P. Ryan, and Barbara E. Taylor, 2004

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Page 22: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Bonus: Focus On The Mission

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Page 23: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

TThhee BBooaarrdd AAssAA HHiigghh

PPeerrffoorrmmiinnggTTeeaamm

Results

Integrity

Accountability

Communication

Trust

Page 24: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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WWhhaatt WWiillll BBee YYoouurr BBooaarrdd’’ss FFooccuuss??

Page 25: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

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BoardSource1. The Board Chair Handbook

2. Building the Governance Partnership

3. The Board Building Cycle: Nine Steps to Finding, Recruiting, and Engaging Nonprofit Board Members

4. Meeting, and Exceeding Expectations: A Guide to Successful Nonprofit Board Meetings

5. Boardroom Chemistry – Getting Your Board to Govern As A Team

6. The Source: Twelve Principles of Governance that Power Exceptional Boards

ResourcesGeneral

1. Meetings Suck by Cameron Herold

2. Death By Meeting by Patrick Lencioni

3. The Five Dysfunctions of A Team by Patrick Lencioni

Page 26: BuildingaHighPerforming Board Culture...A High Performing Team Results Integrity Accountability Communication Trust 24 What Will Be Your Board’s Focus? 25 BoardSource 1. The Board

Rena Henderson [email protected]

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Follow me on:www.linkedin/in/renahendersonmasonwww.twitter.com/boldagendawww.facebook.com/boldagenda