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CONFIDENTIAL–NOTFORCIRCULATION
"BuildingSustainableGlobalCollaborationsinaDistributedWorld:ChallengesforNRENs,IndustryandthegrowthofRegionalDataCenters”AshleyD.LloydandTerenceM.Sloan
Reporton:TEIN3HRDProgramme2010ApplicationWorkshopsCompetingGloballyinaRegionalWorldAINTECWorkshop15‐16November2010
ObjectivesThisworkshopexploredasetofissuesthatoutlinethetensionsbetweencomputationalefficiencyand the constraints on data access and use thatwill underpin the growth and sustainability ofglobalcollaborationsaroundsharedaccesstodata,expertiseandcomputeresource.Inparticularit considered the role of regional rather than global data centers and what this might offercollaborations around data whose potential value to organizational competitiveness cannot beassessedbeforeitisaccessed.MethodsThe workshop approach was interactive and focussed on developing participants’ ideas aboutcompetitivenessusinganumberoftoolsthathelpedparticipantstoformulateandstructuretheirideasandprovide‘real‐time’feedbacktoothers.Thesetechniqueshavebeenusedsuccessfullyinthe Research Councils UK – Ideas Factory1 and were adapted for this workshop. The generalapproachmaybecharacterisedas‘Challenge–Respond–Reflect–Review’withinagroupsetting,membershipofwhichevolvesasparticipantsclusteraroundsharedideasandobjectives.Itisthisself‐selectingmembership thatwas intended to deliver collaborations to take forward from theworkshop.Speakerspresentedshorttalksintendedtochallengeparticipants’thinking,andastheworkshopprogressedthetalksbecamemorefocussedonspecificissues.Participantswereinitiallyallocatedtogroups(groupcompositionchangedlaterasparticipantselected towork togetheron common interests) and responded to the talks using the followingtechniques:
1http://www.rcuk.ac.uk/kei/ktportal/Pages/Glossary.aspx
CONFIDENTIAL–NOTFORCIRCULATIONWIBNI: ‘Wouldn’t it benice if…’: after talks groupswere asked towrite downWIBNIsorchallengesthatrelatedtothetalkandreflectedtheirowninterests.Clustering: thiswas used to group the themes that emerged from theworkshop andused toidentify potential business projects, around which the groups can re‐form so that participantsworkwithpeoplewhohaveoverlappinginterests.This‘realtimereview’processwasintendedtobringintheexpertiseofallparticipantsandhelplocalgroupsmake linkswithrelevant interestedpartiesparticipatingviaVideo‐Conference links,establishingawidercollaborationforthegroupthatcouldbetakenforwardfromtheworkshop.ParticipationAppendixIliststheregisteredparticipants.Informalattendancealsotookplaceasaresultofco‐locationwithAINTEC,thoughthiswasnottrackedthroughregistration.The circulation of the Call across the high performance computing and communicationscommunitiesalsostimulatedcontactsoutsidetheworkshop,notablycontactwiththegovernmentoftheKingdomofCambodia.Thismightprovidefurtheropportunitiestotaketheworkforwardoutside Thailand, but this reportwill focus only on thematerial discussed by the speakers andparticipantsattheevent.Unstructuredthinking–WIBNIs&ChallengesChallengesidentifiedcrossedthelocal/globaldivideandincluded:
Infrastructure access is limited and acceptable use policies defining access to sharednationalfacilitiesareevolvingratherthanstatic,leadingtoplanningdifficulties
Licensing–thedifficultyofmixingcommercialandacademicresearch inanenvironmentwherethelicensingmaynotbeappropriate
Recruitment – competing for talent and employment that might need to reflectcommercialimperativesratherthanatraditionaluniversityenvironment
Sharing of both compute cycles and skills was considered more difficult locally than inotherregionsgiventheirco‐dependenceandheterogeneity
Informationgoodsweremoreexpensivelocally–includingcoreapplicationsoftwarethatinternationalpartnersmightassumewereatthesamecostorcheaper.Thiswasseentopromoteagreymarket,anydependenceonwhichcreatedbarrierstocollaboration
Privacy/Securityconcernsandregulationswereseenaspotentiallyrestrictiveandpossiblyoffering a competitive differentiator if they enabled participation in specificmarkets forspecialisedanalyses(seecommentonGermany’sprivacylawbelow)
Open source software was described as ‘Western’ by one group with the open sourcemovementhavinglimitedparticipationfromEastAsiaandhencelimitedopportunitiestomakethistypeofsoftwarereflectlocalneeds
WIBNIsrelatedtoincreasinglocalparticipationintheglobalknowledgeeconomy:
Changingyouthbehaviour–InformationandCommunicationsTechnology(ICT) iskeyforcompetitiveness,not‘just’consumption
Creating a global vision of Thailand’s place in a global future, so that industry andgovernmentcanrespond
Creatingasoftwarequalityassuranceservice togive locallyproducedsoftwareaccess towidermarkets – example citedwasmedical equipment software giving variable resultswithimplicationsforadoption
CONFIDENTIAL–NOTFORCIRCULATIONBusinessesthatwouldbenefitfrombetteraccesstoICTwerewide‐ranging:
Supermarkets–helpinglocalretailerstocompetewithinternationalchainssuchasTescoand7‐Eleven
Agricultureingeneralwouldbenefitfrombetterfloodprediction HospitalTourism Logistics–leveraginglocalknowledgethroughwideraccesstoICT Redefiningthesupplychain–usingICTtohelpSugarRefinersmanagethesupplychainall
theway back to primary producers. This can helpmanage the volatility currently beingexperiencedwithitsconsequencesforemploymentallthewayalongthechain.
Structuredthinking–TheBusinessModelBusinessModelswereusedinthisworkshoptohelpstructureparticipant’sideasandmakethemeasiertocommunicate.The ideaofabusinessmodel isverycommon;howeverthismeansthatthere are a number of definitions, opening up the potential for miscommunication. To helpcounterthiswefocussedontheWikepediadefinition:‘Abusinessmodeldescribes the rationaleofhowanorganizationcreates,delivers,andcapturesvalue.Valuemaybeeconomic,social,orotherformsofvalue.‘TheBusinessFrameworkusedinthisworkshopdrewdirectlyfromthesamesource:
www.businessmodelgeneration.com/downloads/businessmodelgeneration_preview.pdf‐whichwas chosenbecause itpresentsamodel inplan form,and ithasbeenwidely tested inworkshopenvironments:
Figure1:ABusinessModelshowingthekeyelementsandprincipalinteractions.Source
www.businessmodelgeneration.com.
CONFIDENTIAL–NOTFORCIRCULATIONThemainelementsoftheBusinessPlanwerediscussedintermsoftheexamplestakenfromtheaboveWikepdiasourceandcross‐referredtoexamplesgivenintalksbyspeakersorintheWIBNIresponsesanddiscussionswithparticipants.Forrecord,weincludethisnarrativebelow:CustomerSegments:thedifferentgroupsofpeopleororganizationsanenterpriseaimstoreachandserve.Asegmentisdefinedashavingcommonneedsandcommonbehaviours.AnexampleofacustomersegmentcouldbeyoungThaiswhohaveInternetaccessontheirphonesand download music from companies like Apple. Concerns about this segment expressed byparticipantswerethatsuchtechnologiesareseenbyyouthinThailandasmeansofconsumptionratherthenproduction–‘theyconsume,buttheydon’tcontribute’.Value Propositions: the bundle of products and services that create value for a CustomerSegment. This is the reason why customers turn to one company over another. Some ValuePropositionsmaybeinnovativeandrepresentanewordisruptiveoffer.Othersmaybesimilartoexistingmarketoffersbutwithaddedfeatures.Valuecanbeanemotionalresponsetoaspecificbrand.IntheexampleofAppleabove,thedirectvalue of a convenientmethod of accessingmusic can be seen as a ‘disruptive’ technologywithstrong brand associationwith innovative design across a range of products, from computers tomobilephones,thathaveoverlappingfeaturesets‐consumptionofanyofwhichpromotescross‐salesoftheothers.InthecaseoftheWorkshop,somegeneral‘ValuePropositions’werepresentinthediscussions:Performance – the impact of faster computing and communications technology – makingpredictionsoffloodwarnings,orsugarcaneyieldseasiertopredictinadvancePrice–theimpactofCloudComputingonthecostofprovidingaservice.Together these can create further value for the consumer, such as Cost Reduction in theiroperationsandRiskReduction intheiroperations.NoteProfArthurTrew’sobservationthat it isthevaluethatyoucanaddtothevalueoftheorganisationsthatbuyfromyouthatiskeytolong‐termbusinesssuccess.Channels:howacompanycommunicateswithCustomerSegmentstodeliveraValueProposition.Communication,distribution,andsalesChannelscompriseacompany'sinterfacewithcustomers.Channelsplayanimportantroleinthecustomerexperience,fromhelpingcustomerstochooseonecompany’sproductsoveranothers,purchasingitandreceivingsupport.MichaelClouserdescribedhow Software Companies typically grow into service companies, whose principal value is thesupporttheyprovideafterapurchasehasoccurred.CustomerRelationships:describesthetypesofrelationshipsacompanyestablisheswithspecificCustomerSegmentstobothacquireandthenkeepmarketshare.Customer Relationships play a key role in developing markets that are enabled by globaltechnologies but establish values that are hard for competitors to imitate. Prof. Arthur Trewmentioned the ‘think globally, act locally’ approach that provides opportunities for selling intoglobalmarkets,buthelpsprotecttheonesthatareclosesttoyou.
CONFIDENTIAL–NOTFORCIRCULATIONThisissuewasdiscussedintheworkshopgroupsintermsofwhereThailandcompetesinmarketswhere ithasaclearadvantage,suchasSilkTextilesandDesign,protectedbycloserelationshipswiththeproductionprocess.InlaterdiscussionswiththeEUparticipants,TerenceSloanalsonotedthatthiscouldalsoapplytocollaborationsbetweenHPCcentreson issues likeFloodRiskModellingsince the frequencywithwhich thisoccurswithinThailandprovidesopportunities for local relationships to flourish,whilsttheability tovalidatesimulationsmore frequentlywouldbean importantandenduring input tocollaborationswithcentresoutsideThailandwhoseek todevelopbetterpredictionmodels,withvaluetoothernationsandrelatedindustriessuchasinsuranceindustries.In terms of generic Customer Relationships, this approach combines local User CommunitydevelopmentwithCo‐creationwhereorganisations likeEPCC canbe seenas customers fordataandexpertisethatleadtoshareddevelopmentofbetteralgorithmsandmodels.RevenueStreams:thecashacompanygeneratesfromeachCustomerSegment.Thequestionthatmustbeansweredis:‘ForwhatvalueiseachCustomerSegmenttrulywillingtopay?’.GettingthisrightallowsafirmtogenerateoneormoreRevenueStreamsfromeachCustomerSegment.EachRevenueStreammayhavedifferentpricingmechanisms,andasMichaelClousernoted–itisnaïve to price in terms of cost – the important price is the one that the market will bear. Hisexample was Starbucks, where the value of the brand allowed much higher profit margins.Similarly,thepriceofasuccessfulSugarCaneyieldpredictionsystemisnotthecostoftheCloudcycles required to run it, but the value such predictions have for the profitability of the wholeindustry. Note that similar arguments can be applied to successful risk management FloodWarning models however, the benefits to society of such systems mean that they are oftendeveloped using different funding models. This echoes points made by Prof Arthur Trew, whonotedthatitisnotjusttherevenuestreamthatbusinessesinthissectorshouldconsider,butalsothe relationships that reduce costs. In these two examples there are different opportunities forreducing costs, with Sugar Cane seen as a local issue with commercial value, whilst Flood RiskModellingtiedtoFloodWarningsystemshasbothcommercialandsocialbenefits thatmightbeusedtobrokermuchwider fundingstreams, includingthose fromtechnologysupplierswhomaywishto‘co‐create’solutions.SeesectionsonCostStructureandKeyResources.KeyResources: are themost important assets required tomake a businessmodelwork. TheseallowanenterprisetocreateandofferaValueProposition,reachmarkets,maintainrelationshipswithCustomerSegments,andearnrevenues.DifferentKeyResourcesareneededdependingonthetypeofbusinessmodel.Examples include a microchip manufacturer that requires capital‐intensive production facilities,whereas a microchip designer focuses more on human resources. This was observed by Prof.ArthurTrewwhodescribedEPCCasbeing ‘aboutpeople,not facilities’ ‐ indeed itwas the skillsbasethatmadethefacilitiescheapertoprocure.Key Activities: describes the most important things a company must do to make its businessmodelwork.LikeKeyResources,theyarerequiredtocreateandofferaValueProposition,reachmarkets, maintain Customer Relationships, and earn revenues. And like Key Resources, KeyActivitiesdifferdependingonbusinessmodeltype.
CONFIDENTIAL–NOTFORCIRCULATIONFor software companies such asMicrosoft, Key Activities include software development. For PCmanufacturerDell,KeyActivities include supply chainmanagement. Fororganisations likeEPCC,KeyActivitiesincludeproblemsolving.KeyPartnerships:describesthenetworkofsuppliersandpartnersthatmakethebusinessmodelwork. Partnerships are becoming a cornerstone ofmany businessmodels, created to optimizetheirbusinessmodels,reducerisk,oracquireresources.Therearefourdifferenttypesofpartnerships:
•Strategicalliancesbetweennon‐competitors•Coopetition:strategicpartnerships/cooperationbetweencompetitors•Jointventurestodevelopnewbusinesses•Buyer‐supplierrelationshipstoassurereliablesupplies
Ina commoditymarketof the typebeing createdbyCloudvendors,Buyer‐Supplierpartnershipsareunlikely.Discussionsat theWorkshopwere focussedhigherup the ‘ValueAdd’ chain,whereprojectswerediscussed that couldbedescribedas JointVentures –where complementary skillsandtechnologyaccesscouldbeusedto‘co‐create’newproducts,suchasFloodRiskModellingandWarningsystems.ThismightalsobeseenasaformofCoopetition,ascompetitionwillstillexistinother areas, e.g. for project funds from EU‐Asia research initiatives as the capabilities developlocallyandroledefinitionschange.CostStructure:describesallcostsincurredtooperateabusinessmodel,i.e.thecostsofcreatinganddeliveringvalue,maintainingCustomerRelationships,andgeneratingrevenue.SuchcostscanonlybecalculatedafterdefiningKeyResources,KeyActivities,andKeyPartnerships.Somebusinessmodelsaremorecost‐driventhanothers.So‐called“nofrills”airlines,forinstance,havebuiltbusinessmodelsentirelyaround lowCostStructures.ProfArthurTrewnotedthat thecostmodelatEPCCtradedonthekeyskillsettoreducethecostoffacilities.NotethecircularityofaBusinessModelhere–isitbettertothinkofProfTrew’scommentsofskillassetsbeingusedtodelivercostreductionsaspartoftheCostStructureoraRevenueStream?PuttingitalltogetherinaBusinessModel?This is one of the objectives of theWorkshop and needs to come from participants. However,businessmodelgeneration.comoffersoneaccessibleexampleofhowabusinessmodel forAppleComputersmightbedescribedintermsofhowitappealstotheopeningexampleofaCustomerSegmentofyoungThaiswhovaluetheentertainmentassociatedwithon‐linemusic.
CONFIDENTIAL–NOTFORCIRCULATION
Figure2:ExampleBusinessModelarisingfromtheworkshopprocess.Sourcewww.businessmodelgeneration.com.
Respondentsintheworkshopwereinvitedtoexpresstheirbusinessideasusingthesameformat(seeFigure3andFigure4).
Figure3:Focusonparticipant'sideas:ABusinessModelforOn‐LineEducationinThailand,emphasizinglinkswithGovernmentandIndustryascompetitivebarriers.
CONFIDENTIAL–NOTFORCIRCULATION
Figure 4: Focus on participant's ideas: A BusinessModel for a CropMonitoring Service, emphasizing technologytransferlinksbetweenuniversityandindustry,recognisingtheroleofindustryonsupply‐sidemeasures.
AnEUPerspectiveontheIssues
SkillsissuesresonatedwithMichaelClouser’stalkontrans‐nationalcompanycreation Infrastructure disparities is a common problem, e.g. in South Africa where computing
powerisavailablebutbusinessbandwidthispoor Skills transfer becomes the most direct means of building collaborations given the EU
interestinAsiaandinvestmentininfrastructureforaccess China‐US‐JapanFreeTradeAgreementdevelopmentsshowthataccesstoEU/Globaltrade
from countries like Thailandmight be through better access to regional markets whichthemselveshavebetteraccesstoglobalmarkets
Centres in the EU, such as EPCC, have an important role in developing sustainablerelationships, where cost base may be very different at each end of the collaboration(countries like Thailand can bemore expensive in areas that are not anticipated by EUpartners).
Laws vary across national boundaries, raising the possibility that Thailand is able toparticipate in ways that other Asian countries cannot (e.g. distinctive privacy laws inGermanythatimpactportability)
Perspectiveshiftisneeded–LicensedsoftwareisexpensiveinThailandandOpenSourceisnotseenasan industrystandard.Ashiftherewouldcreateopportunities inThailandforbroaderparticipationonamuchlowercostbasis
Open Source barriers are also language related. Crossing these barriers is a potentiallyprofitable exercise for Thailand – witness Global Education & Technology Group Ltd inChinaraisingUS$76.9montheUSNASDAQforteachingandexaminingcompetenceintheEnglishlanguage[announcedNovember8,2010]
CONFIDENTIAL–NOTFORCIRCULATIONCrossingBarriers–lostinTranslation?
Whatdoesitmeantobea‘notforprofit’organisation? IndustryrolesarewellunderstoodinEU,US–andreflectedinlicensinglaws NFPO example in Thailand runs a university, a calibration service and a publisher –
participationwiththeseNFPOsmightbeexpectedonacommercialcostbasiswhentheyhavearoleandcoststructurethatwouldnotsupportthatandmake‘equal’collaborationsmoreexpensiveinThailandthanfororganisationslikeEPCC
Hence a different skill set is needed for organisations like EPCC to focus on skills andknowledgeratherthanassumptionsthatinfrastructureallowsidenticalrolesateitherendofthecollaborationacrossinfrastructurelikeTEIN3canbesupported
ThismaymakeIntellectualProperty(IP)agreementsmorecomplex,butmightbeviewedasatransitionalissuethatprovidesadifferentstructuretotherelationshipandhastobeaccommodatedwithintheEUratherthaninAsia
Overcominghurdles‐opportunities
To reflect the disparity in cost/performance, global access should focus on a verydifferentiatednichemarket opportunity and get a premium in pricing to cover this highcoststructure
Making open‐source software easier to use locally might form the base for a serviceindustrythatincreasesparticipationandgivesaccessinbothdirections
Thiswouldmakeiteasiertotacklelicensingagreementsthatperpetuaterelianceonagreysoftwaremarket
Cloud software licensing not yet developed to equalise access – possibilities of nationallicensing and local Cloud provision to (load) balance and license access to regionalproviders(thismightbeviewedasasimilarroletotheUKGovernmentgCloud2)
DemandforCloudservicesonaspectrumfromavirtualmachinetoavirtualmachineroom–thelattermakesefficientprovisionharderforscaleprovidersandmayofferanicheforlocalCloudsuppliers
BuildingaEuroAsianCommunity
Existingcollaborationstendtofocusonstakeholdersfromacademicratherthanbusinesscommunities which may impact appropriation, reinvestment and sustainability ofpartnerships
BarrierstoOpenSourceadoption–usingOpenSourceisnotaproblemforhigh‐endusersas English skills are good, however there are few incentives to use those skills towidenlocal participation by contributing to Open Source development. ThoughOpenmay notnecessarilybeseenas ‘Western’ therewasaperceptionamongstsomeparticipants thatcontributionsfromAsiamaynotbewelcome,reinforcingthe lackof incentives forthosewhoalreadyhavetherequisiteskills
Fundingacommunity–bilateralormultilateralagreements.Thisisakeypoint–thelabelofEuropeorAsiacanimpederelationshipsthataretraditionallybrokeredonacountry‐by‐countrybasis.ThoughtheEUhasusedcentrally‐fundedinitiativestodrawlargerconsortiatogether,thisfundingmaybedevolvedinfuture,movingtoasubscriptionfundingmodel.This iscreatinguncertaintyinAsiaaboutthebestwaytomaketheconnections–arewe
2http://www.cabinetoffice.gov.uk/sites/default/files/resources/government‐cloud.pdf
CONFIDENTIAL–NOTFORCIRCULATIONgoingbacktoasystemwhereaccesstoEuropewillbeeasiestthroughasinglecountrylink,leavingintra‐EUlinkstooneEUcountrypartner?
PreliminaryObservationsTheworkshopwasintendedto‘tobringtogetherindustry,governmentandacademicparticipantsto explore these issues from differing social, technical and legal perspectives, structured by acriticalfocusonexistingEurasiancollaborationscarriedbyGEANT&TEIN3infrastructureacrossaregioninhabitedbymorethan70%oftheworld’spopulationandthemajorityofcurrenteconomicgrowth’.Industry and academic concerns were well represented, however the active participation ofgovernment representatives was low. This was compensated for, to some degree, by theparticipationof ITconsultantsandaThai ISP,whoallcitedthe importantroleofgovernment ineverybusinessmodelandinregulatingthecompetition.OneexamplegivenwastheunintendedconsequenceofsecurityinterventionsintheISPmarket.Shouldwebsitecontentbefoundthatcontravenesaregulationthentheserversareconfiscated,creatinglittle impactforthecriminalwhoishighlylikelytobetechnicallycompetentandsimplymovesabackup toanotherprovider,butwhich causes severebusiness continuityproblems forthelocalbusinessusingaweb‐hostingservicethatnowneedstofindanotherhosttore‐loadtheirownbackupsincetheISPmayhavelostalltheirhardwareanddata.The feeling from the ISPproviderwas that thisencourages localbusinesses tomove ‘off‐shore’where the risks of operating through a non‐local provider are seen as lower than the businesscontinuityriskoflocalsourcing.ThisinturnreducesjobopportunitiesforyouthinThailandwhowanttocontributetoaknowledgeeconomyratherthansimplyconsuming–linkingdirectlytoaWIBNIexpressedinthefirstgroupbreakoutsession.Every business model and most of the challenges placed Government as a major enabler andbarrier to progress,withworkshops such as ours felt to be important in forming, and perhapsinfluencing,suchpriorities.GoingForwardThis workshop was intended to identify local groups with specific businessmodel instances toworkwithinexploring.Therearethreepotential‘business’casestoexploreforwhichinfrastructureandbandwidthhavecostimplications:
(i) Public/Private: On‐line education – bringing together the interests of two parties – aJapanese‐fundedprivateuniversityandtrainingorganisation,andthepublicly fundedrespondentinFigure3.
(ii) Supply‐side interventions: Remote sensing and FloodPrediction/CropMonitoring (Figure4).
(iii) Global Skills Transfer vs. Local Regulation: Local ISPs developing market for websitehosting,co‐location,DNSanddesign
CONFIDENTIAL–NOTFORCIRCULATIONTheseprovideaveryrichsetof issuestoexplore,someofwhichweredisclosedasconfidential,commerciallysensitiveissuesthatarebeyondthescopeandpurposeofthisreport.Thesewillbefollowedupwiththegroupsindividually.
CONFIDENTIAL–NOTFORCIRCULATIONAppendixI–ListofregisteredparticipantsNote.NeSC=UKNationaleScienceCentreName Organisation Attendance
DrMarioAntonioletti EPCC viaVCfromNeSC
MissSuthiluxChanasuc AgriculturalGovernance LocalParticipant
MrPrajakChertchom TechnologyPromotionAssociationThai‐Japan LocalParticipant
MrMichaelClouser UniversityofEdinburgh viaVCfromNeSC
MissJessicaDennison EdinburghUniversity LocalParticipant
DrDavidFergusson TheUniversityofEdinburgh viaVCfromNeSC
MrRathJairak ChiangmaiRajabhatUniversity LocalParticipant
MisskallayaJairak RajabhatChiangmaiUniversity LocalParticipant
ProfKanchanaKanchanasut AsianInstituteofTechnology viaVCfromNeSC
MrAliKhajeh‐Hosseini UniversityofStAndrews viaVCfromNeSC
MissJutharathLeelarkunvej ChulalongkornUniversity viaVCfromNeSC
DrBenchaphonLimthanmaphonKMUTNB LocalParticipant
DrAshleyLloyd UniversityofEdinburgh LocalParticipant
MrIanMurphy EdinburghUniversity viaVCfromNeSC
DrSuhaimiNapis UniversitiPutraMalaysia LocalParticipant
MissChantipOngbhatara BhataraProgressCo.Ltd. LocalParticipant
DrPhoemphunOothongsap KingMongkutsUniversityTechnologyNorthBangkok LocalParticipant
MrAtipPeethong HAII LocalParticipant
MrWiboonPhatrapiboon GovernmentInformationTechnologyServices LocalParticipant
DrPrasongPraneetpolgrang SripatumUniversity LocalParticipant
DrAkaraPrayote KMUTNB LocalParticipant
DrNimalRatnayake LankaEducationandResearchNetwork LocalParticipant
MrTerrySloan UniversityofEdinburgh viaVCfromNeSC
ProfTinWeeTan NationalUniversityofSingapore viaVCfromothernodes
DrPanjaiTantatsanawong UniNet/ThaiREN LocalParticipant
ProfArthurTrew EPCC viaVCfromNeSC
DrSornthepVANNARAT NationalElectronicsandComputerTechnologyCenter LocalParticipant
MissCherapaWannasuk Align LocalParticipant
MissYixuanWu FudanUniversity LocalParticipant
CONFIDENTIAL–NOTFORCIRCULATIONAppendixIIPicturesoftheWorkshop
Figure5:MeetingInformationPoster
Figure6:WorkshopBreak
CONFIDENTIAL–NOTFORCIRCULATION
Figure8:SummarisingDay1‐AshleyLloyd.
Figure9:BuildingabusinessinThailand‐PrajakChertchom,GeneralManager,TechnologyPromotionsAssociation,
Thailand.