©2015 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be reproduced, disclosed or distributed without the express written permission of Starwood Hotels & Resorts Worldwide, Inc.

ANDREA PINABELL, VICE PRESIDENT SUSTAINABILITY

GLOBAL CITIZENSHIP

BUILDING RESILENCE

©2015 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. For internal use only. CONFIDENTIAL & PROPRIETARY – May not be reproduced, disclosed or distributed without the express written permission of Starwood Hotels & Resorts Worldwide, Inc.

Planning & Strategy

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“At Starwood, Global Citizenship is about being part of something bigger than ourselves or our company; it strengthens our pride in our work, reinforces our culture, protects our planet and strengthens our communities.” ~ Ken Siegel, CAO & General Counsel

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Sustainability

Energy Efficiency and Diversification Water Efficiency and Risk Waste Reduction and Diversion Indoor Environmental Quality Carbon and Emissions Biodiversity & Ecosystem Health Sustainable Food and Beverage Sustainable Development Supply Chain Climate Change & Resiliency

Social Responsibility

Workforce Development Human Rights Strategic Philanthropy Disaster Preparedness Community Development Culture and Community Preservation Supply Chain

GLOBAL CITIZENSHIP

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OUR STARWOOD JOURNEY WE BELONG TO SOMETHING BIGGER

GLOBAL CITIZENSHIP

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Our Environmental Sustainability Approach

Reduce the Environmental Impact of & Risk to

Our Business

Integrate Sustainable Products & Services

to Meet Guests’ Needs

Training & Engagement Third Party Certifications (LEED, TripAdvisor GreenLeaders, etc.)

Better World Training Series, Free Environmental

Reporting Tools

Create a Company Culture Committed to Our Triple Bottom Line Business Strategy

30/20 by 20 30% Energy & 20% Water Reduction per Built Room

Across All Properties by 2020

Emissions Goal 30% Reduction in Greenhouse

Gas (GHG) Emissions per Built Room by 2020

Guest-Facing Programs Sustainable Meeting Practices

Make A Green Choice Carbon Offset

Critical Areas of Focus Emissions Energy Supply Chain Waste Indoor Air Quality Water

Innovation Lab

GLOBAL CITIZENSHIP

Reporting & Transparency EIAS+, CDP, Starwood’s 10K & SEC filings

IMAGE WITH CAPTION

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FPO

ENERGY WATER EMISSIONS

30/20 by 20

2008-2014

-12.08%

YOY 2013-2014 -4.03%

2008-2014

-17.26%

YOY 2013-2014 -0.17%

2008-2014

-16.07%

YOY 2013-2014 -8.09%

Getting to 30/20 by 20

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Behavioral Changes & Operational

Improvements

Property Level Foundational and Low/No

Cost Initiatives

Capital Intensive Equipment Replacement;

Renovations/New Construction

Product Innovations & Technology

2008 2013 2020

1. Product innovation and improved technology have developed faster than we initially thought. Through equipment efficiency and infrastructure improvements, in most cases we can achieve 30/20 by 20.

2. Many of the large capital expenditures (e.g., chillers, boilers, renewable energy) do not have an Owner “acceptable” ROI payback period of less than 3.5 years.

3. Innovative financing and other creative ways to help owners justify or transfer the capital expense has became critical.

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GLOBAL CITIZENSHIP

Starwood seeks out renewable, efficient and clean energy sources for our properties around the world. This is highly critical for sensitive and island areas.

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Alternative & Clean Energy

High Bay Roof Car

» Announced in May 2013 at the Caribbean Challenge Initiative, the NRG Energy & Starwood partnership is the first of its kind for hospitality and energy companies. It provides Starwood with a competitive advantage in the area of renewables and emissions reduction.

GLOBAL CITIZENSHIP

Combatting Climate Change through Water Risk

» Water risk takes different forms:

• Vulnerability to sea level change, flooding or drought

• Lack of fresh water or poor water quality

• Risk of disputes or war over access to water

44% 46% 48% 50% 52%

Water Quality Risk

Risk for Flooding

Baseline Water Risk(Water Scarcity)

% of Global Properties at Extremely High or High Water Risk (as of YE 2013)

44% 46% 48% 50% 52%

Water Quality Risk

Baseline Water Risk…

% of Global Properties at Extremely High or High Water Risk (as of YE 2013)

GLOBAL CITIZENSHIP

Operations

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• Sustainability was added a required stakeholder for signoff on brand projects that are being executed through Supply Chain.

Supply Chain

• Holistic update of Architecture & Consturction standards to include better alignment with 30/20 by 20, industry best practices and to include sustainability stretch options

• Future proofing for sustainability and climate change

Arch & Constr

• Full review of brand standards to incorporate sustainability goals • Within brand standard software an icon was added to indicate

sustainability-related standards • Innovative brand initiatives intended to highlight brand uniqueness and

guest experience

Brand

• Updating Sustainable F&B Policy & Sustainable Seafood Position Statement underway

• Partnering with New England Aquarium to develop sustainable seafood awareness & training curriculum and sustainable sourcing guidelines & tools

Food & Beverage

• Make a Green Choice – globalized and expanding across all brands • Sustainable Meeting Practices – First full year of global brand standard.

Driving business with Corporate customers

Sales & Operations

Integration of Sustainability into Starwood

GLOBAL CITIZENSHIP

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Sustainable Food & Beverage: Spotlight on Seafood

GLOBAL CITIZENSHIP

Why Sustainable Seafood? » 1 billion people rely on fish as their primary source of

protein » By 2050, there will only be enough wild seafood to feed half

the world’s population

What is Starwood doing? » Following the 2012 launch of our Sustainable Food &

Beverage Policy, we announced a ban of shark fin at all properties by 2015

» We published our Sustainable Seafood Position Statement in early 2015

» We are currently partnered with sustainable seafood NGO’s to: –Develop education and training for our associates

–Support local communities by focusing on sustainable sourcing

– Improve local economies by participating in fishery improvement projects

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‒ Make a Green Choice (MAGC): Originally launched in 2009 and globalized in 2013/14. Guests forego full housekeeping which saves water, energy & chemicals and receives a $5/5 Euros F&B voucher or 500 SPG Points (250 in SSB).

‒ Sustainable Meeting Practices (SMP): This program addresses the growing interest from our customers for sustainable meetings and differentiates Starwood. All meetings at Starwood are sustainable by default.

‒ Clean the World (CTW): Hotels donate all of their partially used soaps and amenities which get cleaned, remilled/refilled and then sent to shelters and/or developing areas to help reduce disease in children and adults.

‒ Experiential Environmental Excursions: The Andaman, a Luxury Collection

Resort, Langkawi has a full staff of nature experts and the property has extensive activities in the rainforest and along the coast, including rainforest “awaking” and “after dark” nature walks, mangrove swimming, UNESCO Geopark cruises, jungle trekking and whale shark excursions. In addition, the resort conducts monthly Coral Clearing activities and takes guests on educational Coral Walks to learn about this fragile ecosystem.

Getting the Guest Involved GLOBAL CITIZENSHIP

LE MERIDIEN BORA BORA

ST. REGIS BAHIA BEACH

The Westin Punta Cana

Resort

Sustainability

Protects and rehabilitates endangered green sea turtles

while helping 200 children from Bora Bora’s schools to participate

in marine wildlife protection workshops

Leads a robust nature program, including on-site protection of the

endangered leatherback sea turtles and Caribbean manatees, through marine biologist, Marcela

Cañón

The property has integrated many innovative technologies to reduce energy, emissions and water usage including a water

treatment plant, zero waste initiatives and an affiliated

biomass facility

Development, Architecture & Design

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Innovation through Design & Construction

GLOBAL CITIZENSHIP

o 3-Party Certifications for Design, Construction and Operations

• Starwood strongly encourages 3rd party certifications including LEED (Leadership in Energy & Environmental Design), Rainforest Alliance, Green Key, etc. and highlights leaders on our intranet website, the Sustainability Resource Center.

o Using Building Information Modeling (BIM) to reduce waste, time of construction and contingency costs for Aloft

• Building it virtually first in 3D. We provide the complete BIM model free of charge available on Starwood’s internal development database.

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The Aloft BIM Prototype Model

GLOBAL CITIZENSHIP

»Provides for 3D visualization & virtual walkthroughs

»Acts as a living model of the building

»Exact quantity extraction & Bills of Material

»Built in specifications »Speeds onsite construction

Areas of Need & Focus for the Industry

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Areas of Need & Focus for the Hospitality & Tourism Industry

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GLOBAL CITIZENSHIP

Policy

Public Private Partnerships

Continued Integration

Protects and rehabilitates endangered green sea turtles

while helping 200 children from Bora Bora’s schools to participate

in marine wildlife protection workshops

Leads a robust nature program, including on-site protection of the

endangered leatherback sea turtles and Caribbean manatees, through marine biologist, Marcela

Cañón

Deeply involved in coral conservation, including an

Artificial Reef Module System implementation & live coral transplanting, and recently

opened a new multi-purpose marine laboratory

A BETTER WAY TO EXPERIENCE THE WORLD…

… A BETTER WORLD TO EXPERIENCE.