BUILDING ON OUR PASTEMBRACING OUR FUTURE

ANNUAL REPORT 2016

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Table of Contents

Chair and CEO Letter pg. 2 Leadership pg. 3 2016 Highlights pgs. 3-6 Ministry Stories pgs. 7-12 Financials pg. 13 Board Members pg. 14

Member Congregations pg. 15 Volunteers pg. 16 Foundation pg. 17 Charitable Care pg. 17 Donors pgs. 18-21

Our 2016 Annual Report theme recognizes that Genacross Lutheran Services continues “Building on our Past” as we are “Embracing our Future.” The headline news for 2016 was that the organization went through a rebranding process that culminated in our new name. We did not make this decision lightly; the new name recognizes our desire to serve people of many different generations as an expression of the Church.

Beyond our familiar care campuses, affordable senior housing communities, and family and youth services, we continued to expand our service offerings in 2016. One substantial area of growth includes wellness initiatives that help individuals remain healthy and active. Our therapy team provided community wellness clinics at numerous Genacross locations, led more than 50 SilverSneakers® exercise classes at more than 25 locations each week, and began offering Delay the Disease™ group exercise to help people combat the debilitating effects of movement disorders.

In addition, the Genacross Adult Day Center reached its one-year anniversary in September. The Adult Day Center continues to grow steadily and offers a valuable resource for caregivers and participants alike. We also introduced a nurse mentoring program, which is providing a significant support system for our faithful and compassionate nursing staff.

As always, quality care and services remained a top priority. We continued to implement processes that ensure top quality care, and “perfect” surveys at several of our assisted living communities and high survey scores at our care centers reflected the hard work and commitment of our employees. To honor our employees, the organization held its first ministry-wide Staff Appreciation and Recognition event in August. During the evening, numerous employees were recognized for their years of employment as well as outstanding service to others.

In 2016, God blessed Genacross Lutheran Services with the opportunity to serve 3,390 residents, patients, and clients, with 983 staff.  Furthermore, 897 volunteers provided 19,364 hours of service to individuals in our care, enhancing their lives in countless ways. Genacross Lutheran Services also provided $5.2 million in charitable care and community benefit. 

We are grateful to the congregations and individuals who have shared this ministry through their volunteering, contributions, and prayers of support. God has richly blessed us with many opportunities to serve God’s people and to do so with you.

Thanks Be to God!

The Rev. Keith Hunsinger Rick Marshall Chair of the Board of Directors President and CEO

Genacross Lutheran Services President/CEO Rick Marshall works closely with the Rev. Keith Hunsinger, Chair of the Board of Directors.

building on our past - embracing our future

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Changing the organization’s name from Lutheran Homes Society to Genacross Lutheran Services leads the highlights for 2016. The name change was preceded by the unveiling of new Mission and Vision statements earlier in the year (see back page), and came about after months of research and planning. The new name acknowledges that the 156-year-old organization, which began serving orphans and then seniors, has expanded its care and services in order to remain a viable and effective provider in today’s changing health care environment. It also reflects how we currently touch the lives of people across many generations as we continue to honor the Christian principles that guide us. The structure and leadership of the organization remains the same, and Genacross Lutheran Services maintains the support of the Evangelical Lutheran Church in America, the Lutheran Church—Missouri Synod, and nearly 170 Lutheran congregations across the region.

To view a video sharing the story behind our new name, please visit GenacrossLutheranServices.org.

lutheran homes society changes name to genacross lutheran services

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3,390 individuals served

983staff

(Standing left to right) Denise Gannon, the Rev. Dr. James Dumke, Amanda Schroeder, Rick Marshall, Jeff Schulte, (seated left to right) Katie Zawisza, and Lorinda Schalk serve as leaders.

The Rev. Dr. James Dumke Vice President for Mission Integration

Denise Gannon Vice President of Post Acute Services

Rick Marshall President/Chief Executive Officer

Lorinda Schalk Vice President for Finance & Accounting/Chief Financial Officer

Amanda Schroeder Senior Executive Director for Home & Community-Based Services

Jeff Schulte Vice President for Human Resources & Organizational Integrity Officer

Katie Zawisza Executive Director for Genacross Family & Youth Services

genacross lutheran services leadership

Ministry Support staff gathers to unveil a sign announcing the new name.

dedicated employees honored at first annual ministry-wide appreciation event

37employees honored

assisted living scores reflect quality

Genacross Lutheran Services, then Lutheran Homes Society, held its first ministry-wide Staff Appreciation and Recognition event in August 2016. Nearly 120 employees and their guests had the opportunity to enjoy dinner, an awards ceremony, and a Toledo Mud Hens game at Fifth Third Field in downtown Toledo. During the event, 28 employees were recognized for their years of service, ranging from 15 to 40 years. They received mini baseball bats engraved with their names and years of employment. The event also recognized the organization’s LeadingAge Ohio Stars Award winners, who received mini bats engraved with

Meeting the state of Ohio’s standards for excellent assisted living care is no simple task, but the Wolf Creek Campus in Holland, the Napoleon Campus, and Bethany Place senior community in Fremont did just that and more. In fact, all three sites earned deficiency-free ratings on their 2016 assisted living surveys from the Ohio Department of Health (ODH). These “perfect” surveys reflect the hard work and ongoing commitment by staff to provide quality care and services. A significant part of the ODH survey involves talking with residents, so the high marks also validate that residents are having an overwhelmingly positive experience in our care. In addition, Bethany Place assisted living was ranked first in Sandusky County on the biennial Resident Satisfaction Survey, conducted by the Ohio Department of Aging.

Genacross Lutheran Services employees and guests enjoy dinner and awards before the baseball game.

Assisted living resident Nancy Wretschko stands with Associate Executive Director Sarah Marsh outside the entrance to her Wolf Creek home.

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“Outstanding Employee.” That evening, Genacross also introduced three employee awards that will be presented annually. The inaugural award winners were: Amanda Karamol, Business Office Coordinator at the Wolf Creek Campus, for Minister to Others; Jason Beyer, Program Coordinator at the Oregon Treatment Facility at Family & Youth Services, for Servant Leader; and Brittany Boyd, Activity Aide at the Genacross Adult Day Center, for Employee of the Year.

25participants

50 exercise classes per week

genacross therapy expands wellness initiativesFor several years now, Genacross Therapy Services has provided inpatient and outpatient rehabilitation at our four long-term care campuses in Holland, Napoleon, Sandusky and Toledo. While rehabilitation services continue to grow, the therapy team has focused considerable effort on expanding wellness initiatives that help individuals live more healthy and active lives. The initiatives include wellness clinics, SilverSneakers® exercise classes, Delay the Disease™ group fitness classes for movement disorders, and education on various disease processes. Therapists provide the monthly wellness clinics at 12 Genacross locations, and many of the clinics are held in conjunction with SilverSneakers exercise classes. These classes are primarily cardio and strength training, but there are a few walking programs and aquatics classes offered, as well. Overall, our therapists led more than 50 exercise classes at more than 25 Genacross and community-based locations each week.

In September 2016, the Genacross Adult Day Center (ADC) marked one year of service to the community. Located on the campus of the Warren AME Church and adjacent to the J. Frank Troy Senior Center near downtown Toledo, the ADC served 25 participants in 2016. The ADC provides a cost-effective way to help individuals with physical needs and/or memory loss thrive in a secure setting. Following a medical care model, it provides expert health services with social and therapeutic activities for a complete, caring approach that is individualized for each participant and provides ongoing peace of mind for caregivers. The adult day program continues to expand as Genacross Lutheran Services explores additional ways to make the services available to more people in need.

adult day center reaches one-year milestone

Genacross Adult Day Center participants benefit from a wide range of activities.

Instructor Debi Wagner, a Certified Occupational Therapy Assistant for Genacross, leads a SilverSneakers class in the chapel on the Wolf Creek Campus.

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nurse mentor program begins on care campusesGenacross Lutheran Services began implementing a Mentor Program within the nursing departments of its long-term care campuses. Both nurses and nursing assistants participate in the mentoring. The program guides new employees through a critical two- to four-week initial training period. The mentors work closely with new personnel to achieve competency on a list of essential clinical skills, while also providing an important support system as they acclimate to the organization. The program also empowers the mentors, who have a tendency to take ownership of the program and experience a greater sense of connection to the facility. While the program serves as a tool to gauge the performance of new employees, it is also designed to help boost employee retention across the board. The Wolf Creek and Napoleon campuses implemented the program in 2016 and have seen positive results early on. The Mentor Program is in the initial stages of development at the Toledo and Sandusky campuses.

Mentors at the Napoleon Campus see many benefits from the nurse mentoring program. Plans are underway to expand it to all the care campuses.

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Vera Schrein, a 95-year-old-woman living in Maumee, Ohio, has a unique connection to the ministry of Genacross Lutheran Services. Not only did she live in the Lutheran Orphans’ Home in her youth, but she also recently received rehabilitation services on the Genacross Lutheran Services-Wolf Creek Campus. Mrs. Schrein, then known as Vera Lentz, came to live at the orphanage in August 1930 at the age of 8, when her family became divided during the Great Depression. The orphanage, which was run by Lutheran sisters, was her home for the next seven years. It was a busy life with schooling, chores, church, and many fun times. At the age of 15, she left the Home to become a nanny. Of her time at the orphanage, Vera said that she was given wonderful care. “Living at the Lutheran orphanage was the best thing that could have happened to me under the circumstances,” she added.

Fast forward many years…marriage...children…aging with humor and grace…to 2016 when Vera needed rehabilitation services following an illness. She told her family the organization had taken good care of her when she was a child, so she wanted to return for her rehab. Vera spent a couple of weeks in short-term rehabilitation at the Wolf Creek Campus. She and her family were pleased with “the care and concern” she received while there. Genacross is grateful to have provided unwavering service to Vera at very different points in her long life.

A successful Toledo area developer was admitted to the Genacross Lutheran Services-Wolf Creek Campus

health center for a short period of time. During his stay, he met with his attorney to change his will and trust. On the advice of his attorney and as a result of the care received while at Wolf Creek, he stipulated in his will that a portion of his trust be given to Genacross Lutheran Services. The $650,000 undesignated gift was received and placed in the Genacross Lutheran Services Foundation Endowment to be used for non-budgeted special projects. In addition, he gave Genacross 86 acres of property to be used as the organization wishes. That property is being farmed, and Genacross Lutheran Services receives an annual income from the proceeds of the harvest.

All of us, as stakeholders in Genacross Lutheran Services, have opportunities to tell the stories of the organization: the supportive, loving care given by staff; the superior medical

We’re Generation UNWAVERING

Vera Schrein commends our unwavering services then and now.

Founda tion Support - Wolf Creek Campuscare and physical restoration delivered by therapists and other professionals; and the spiritual comfort provided by our chaplains. Perhaps through our actions, we can influence others to share a portion of their life’s resources with Genacross Lutheran Services.

128 donors

$31,720donated

752 individuals served on wolf creek campus

As good stewards of the resources entrusted to us, we have been faithful, responsible, and accountable partners for more than 150 years.

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Founda tion Support - Family &Youth Ser vices

104youth served

79 donors

$25,635donated

A mother of a Family & Youth Services resident shared her son’s story at the 2016 Genacross Lutheran Services

Foundation Donor Appreciation Dinner. Donors listened as she described how she was told numerous times by other treatment programs that they could not help her son, who had multiple diagnoses resulting in extreme behaviors. Left with few resources and little hope, she finally discovered the Genacross Family & Youth program. With patience, perseverance, and love, caregivers worked with her son for a number of years. She also spoke of the huge impact of the Partners in Treatment weekend program on their family. Eventually, she and her son experienced healing, and she praised the dedicated work of the therapists, caregivers, and

Early in life, Sarah was diagnosed with numerous behavioral disorders and had displayed attention-seeking conduct that often led to aggressive acts such as spitting, punching, kicking, and the destruction of property. After many failed placements and detention stays, she was placed with Genacross Family & Youth Services. Initially, Sarah continued the same destructive behaviors she had displayed in other settings. Staff knew she would need consistent structure, regular counseling, and innovative approaches to treatment in order for her to experience real healing. Sarah and her family participated each month in Family & Youth’s unique Partners in Treatment weekend program, which focuses on building and strengthening family relationships in hope of reuniting the youth into their family homes. Her treatment plan also included hippotherapy (equestrian therapy).

Sarah showed slow, but consistent improvement. Her aggressive outbursts occurred less often, and she was able to apply the coping skills that staff worked so hard to teach her. Sarah made so much progress that she transitioned to a less restrictive Family & Youth setting. In addition, when she graduated from the equestrian therapy program, she continued taking horseback riding lessons, an activity she thrives at and loves dearly. In fact, this past August, Sarah participated in two

We’re Generation INNOVATIVEWe embrace change with new ideas and technologies that help us deliver specialized care where it’s needed most.

leadership who helped her son become the independent person he is today.

She closed her presentation with this thank you: “Without the work of special people like you donors, who financially support the program and services, countless lives would go unchanged and would never be able to see their full potential.” The Partners in Treatment weekends are generously supported by donors who designate their gifts specifically to the program.

equestrian events at the state-level Special Olympics. She won a bronze medal in riding and a gold medal in the competition for leading a horse. These were fantastic accomplishments for Sarah and evidence of how far she has come in her care and treatment. Her parents feel that Sarah has reached a level of improvement they never imagined, and they are grateful for her progress and achievements.

Sarah and her family have participated in innovative programs that promote healing.

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439 individuals served on toledo campus

We’re Generation HOPEFUL

203 donors

$28,954donated

Elmer and Evelyn Moenter were active volunteers and donors to Lutheran Homes Society, now Genacross Lutheran Services. They lived in Oregon, Ohio,

and attended St. Mark Lutheran Church in Toledo. Evelyn served eight years as a member of the Lutheran Homes Society Board of Directors. She also served on the Toledo Ministry Board. When both Elmer and Evelyn passed away, their daughter honored their wishes and sent a distribution from their estate to Genacross Lutheran Services to be used as the Board determined. “My mother served on the board for many years and felt a passionate connection to the ministry there; please feel free to use the money for any special need you might have,” stated Sandra, the Moenter’s daughter.

In 2016, Genacross Lutheran Services received a total of $977,290 in bequests from estate trusts, perpetual trusts, and other planned gifts bequeathed by faithful donors who place Genacross Lutheran Services in their trust documents and wills.

Founda tion Support - Toledo Campus

“A loved one entering a care facility is one of the most heart-wrenching decisions anyone is forced to make. Words cannot adequately explain the range of emotions that are forced upon you.” This sentiment, shared by Marilyn Ulrich, described her decision to transition her husband, Forrest, from their home to assisted living care

at the Genacross Lutheran Services-Toledo Campus. She worried, in part, because she believed her husband was giving up his independence. That changed, however, with the help of the assisted living staff. “I call them God’s Angels,” Marilyn said. “They go above and beyond to help with smiles, laughter, and hugs.”

Staff members recognize that most people coming into assisted living are giving up some sort of independence, but they strive to provide a more hopeful and positive outlook. They work hard to achieve a home-like atmosphere, where most of the residents can maintain a level of independence – some still have their driver’s licenses and vehicles – yet have the luxury of nursing care, if needed. Forrest adjusted well to his new apartment, and Marilyn visits daily. “I’m thankful how wonderfully all the people who are employed at this facility attend to the needs of my husband and the residents,” Marilyn said.

With compassion and a pervasive sense of optimism, we’re dedicated to changing lives for the better.

The hopeful outlook of caregivers benefits Forrest and Marilyn Ulrich.

Founda tion Support - Sandusky Campus38 donors

$5,721donated

Over the years, designated contributions to the Sandusky Campus have included generous donations from employees who have given both money

and in-kind gifts. One recently retired staff member, who wishes to remain anonymous, has exhibited his love for the residents, their family members, and staff through his generous giving. While working one day, he noticed that a water fountain was not functioning. There was no other water fountain close by, and since he did not want residents, their families, or staff to be inconvenienced walking to other areas of the building, he paid for the repair out of his own pocket. Another time, he observed dirty carpeting and purchased a carpet cleaning machine to fix the problem. When a washing machine broke down, he purchased and donated a new one.

This anonymous donor has contributed nearly $2,500 of in-kind gifts and over $2,000 in monetary donations. We thank this donor for his tremendous, generous support.

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We’re Generation READYToday, we serve people of all ages with programs that foster wellness in many areas of life.

Genacross Lutheran Services is ready to assist people with different levels of care through the many chapters of their lives. For example, Genacross ministries have served resident/patient David Thurston in several ways. He has already been admitted to the Genacross Lutheran Services-Sandusky Campus three times after unexpected hospital stays. David is familiar with Genacross Lutheran Services, not only from his short-term rehab stays, but because he lives at Luther Oaks, a Genacross independent living apartment community in Norwalk, Ohio. David truly adores living at Luther Oaks and appreciates the safe environment, the friendly neighbors, and the on-site housing manager and service coordinator.

The Sandusky Campus welcomed David each time he came there for rehabilitation, and the staff did everything possible to make his stay feel like home. “Everyone is nice and has good personalities,” David commented. “They will help you with anything!” Besides praising the nursing and dietary departments, he said that it is “hard to beat” the therapists. “I can tell that I am improving when I am here,” David added. When he is ready to return to his apartment again, David will receive services from Northwest Ohio Home Care Partners, the Genacross home health agency. While he wants to stay at home for as long as possible, David knows he will return to the Sandusky Campus if he needs more care or services.

Several Genacross ministries are ready to serve David Thurston.

170 individuals served on sandusky campus

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Founda tion Support - Housin g & Commun ity Ser vicesGenacross Lutheran Services Foundation staff had the opportunity to

collaborate with Christ the King School in Toledo. The Foundation sponsored service days for the students at two Genacross housing sites. Eight students participated in two different service opportunities with residents of Luther Crest and Luther Woods senior communities. During one service day, the students assisted residents with weeding and trimming the areas around residents’ patios. During the second service day in October, the students baked cookies with residents. Three stations were set up, with each station baking a different kind of cookie. When the baking was completed, students sampled and were able to take cookies home to their families. The students left saying they enjoyed the people and helping. “We’d like to come here again,” several students said.

49donors

$12,343donated

768 housing residents

We’re Generation MOTIVATED

Veda Martin has many health issues that have made life difficult. In addition, she has been homeless, relying on friends and the local shelter for a roof over her head. Suffering from depression and recognizing that she needed help, Veda was admitted to a hospital in August 2016 and then transferred to a nursing facility for additional care. As she was getting ready to leave the nursing facility in October, Veda enrolled in the HOME Choice program. A Service Coordinator from Genacross Housing & Community Services was assigned to support her successful transition to community living.

Compelled by our faith, we have grown to meet the needs of all generations, with compassionate care and real-world solutions.

Veda was a very proactive client, and she made frequent contact with the coordinator to check on progress. She knew what she wanted and was prepared with the pertinent information that she needed to resolve issues. It was not smooth sailing all the time, but Veda’s organizational skills made the steps in the lengthy process much easier. One of her biggest obstacles was bad debt. Veda and the coordinator worked diligently to settle an old, unpaid electric account that was preventing her from getting electric service in her name. Once resolved, Veda was able to sign an apartment lease. When the coordinator went to pick her up on moving day, Veda was ready. There were complications with the delivery of some of her durable medical equipment, but they worked together through the setback. Veda’s coordinator was motivated to help her succeed and inspired by Veda’s hands-on nature. The coordinator helped Veda resolve old debt; find, furnish, and stock an apartment; and arrange for services that will make her successful in her new home. Veda is thankful for the guidance and support she received during this transition.

HOME Choice client Veda Martin and her service coordinator were motivated to make her transition successful.

591community clients

Founda tion Support - Napoleon Campus

172 donors

$50,693donated

A generous gift was received from the daughter of a resident who expressed her gratitude for the wonderful care given to her mother at a time when

the family was exhausted, discouraged, and felt like they had run out of options. They had placed their mom in another facility after she was discharged from the hospital. The nursing home was depressing, and it was discouraging for their mom. “We needed to find another place for her that would address her needs and actively work with her to improve her outlook on life and her physical health,” stated the resident’s daughter. “Napoleon turned out to be that place.” She continued: “The staff took the time needed to take care of my mom in the way that I would if I could have her at home. The family is so grateful to everyone at Napoleon who made my mom a priority and who went above and beyond what we could have expected. A sincere thank you to all. We want to give back some of what was given our mom. Please accept this gift for the Napoleon home.”

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351 individuals served on napoleon campus

We’re Generation COMPASSIONATE

In 1999, David Seedorf was injured when a tree fell on him at work, paralyzing him from the waist down. Over the years, he developed pressure ulcers and needed assistance. A year and a half ago, David came to the point where he had to choose a facility for wound care. He was very intimidated, because he had not had very positive experiences in the past at several other facilities. After talking at the hospital with a Genacross Lutheran Services representative, who listened to his preferences and opinions, he chose to be admitted to the Genacross Lutheran Services-Napoleon Campus. David was assured that he would be seen by specialists at the Napoleon Campus who would optimize his wound care and healing.

While at the Napoleon Campus, Certified Nurse Practitioner Karen Bauer, RN, from The University of Toledo Wound Care & Hyperbaric Center, worked diligently with the nursing staff on David’s care plan. According to David, what separated the Napoleon Campus from his previous experiences was the staff’s compassionate care and extensive knowledge. “They excelled in all areas, including transporting me to my appointments, processing my worker’s compensation insurance, and keeping me informed on all aspects of

my care,” David explained. Because the staff listened to him and communicated with him, David said he truly had to do very little. “They did it all,” he said, “and now I am going home.”

Our dedication to caring has stood the test of time, and our employees’ personal commitment to treating others with kindness sets us apart.

The compassionate care of staff impresses David Seedorf (center).

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financial reports (unaudited)

The financial information for the 12 months ending December 31, 2016, is based on unaudited financial data compiled by the staff of Genacross Lutheran Services. An independent accounting firm will complete an audit and prepare detailed financial statements and an independent auditor’s report for the Audit Committee and the Board of Directors. Copies of the audited financial statements will be available upon written request after June 1, 2017.

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2016 board members

71 board members

GENACROSS LUTHERAN SERVICES

Michael Bogdan Community of Christ, Whitehouse Kimberly Bordenkircher Church of the Nazarene, Napoleon Robin Burkett St. Luke’s, Temperance, MI Jennifer Fehnrich St. Mark, Bowling Green Rev. Richard Habrecht Gloria Dei, Toledo Michael Hollie St. Philip, Toledo Rev. Keith Hunsinger St. Paul, Defiance Natalie Jackson Holy Trinity Greek Orthodox, Toledo Dan Kunos Grace United Methodist, Perrysburg Phil Meuser* Hope, Ottawa Hills Susan Minch Zoar, Perrysburg Rod Parsell, DDS Trinity, Wauseon Rev. Richard Rentner Bethlehem/St. Mark, Defiance Rev. Logan Scheiwe St. Paul, Napoleon Christine Spohn Trinity, Toledo Daniel Wakeman Rosary Cathedral Catholic, Toledo Lynn Warren St. Luke’s, Temperance, MI Rev. Mark Wentz Grace, Elmore

FOUNDATION

Gayle Duty St. Paul, Bowling Green (Haskins) Ron Gabel Olivet, Sylvania Ruthann House Grace, Fremont Rick Marshall Genacross Lutheran Services Jeremiah O’Brien Zoar, Perrysburg Dr. Brian Paskvan St. Mark, Bowling Green David Polzin St. John’s, Stony Ridge John Stirewalt St. John, Oak Harbor Lee Wunschel Olivet, Sylvania

FAMILY & YOUTH SERVICES MINISTRY BOARD

Elizabeth Cannon Cedar Creek, Perrysburg Jason Fisher Zion, Petersburg, MI Rick Marshall Genacross Lutheran Services Marie Obrock Zoar, Perrysburg Rev. Frank Paine St. Luke’s, Temperance, MI Judy Pfaffenberger St. John, Toledo Robert Pfefferle Prince of Peace, Oregon Mary Satterfield Solomon, Woodville Duane Shively Providence, Holland Robert Skinner Sylvania UCC, Sylvania

HOUSING & COMMUNITY SERVICES MINISTRY BOARD

Rev. Rita Bair St. Peter, Martin Mark Frey Zoar, Perrysburg Burton Luring Emanuel Baptist, Toledo Rick Marshall Genacross Lutheran Services Ed Mauntler Trinity, Toledo Rev. Lori Strang Redeemer, Toledo Larry Whiteleather Trinity, Findlay

NAPOLEON MINISTRY BOARD

Lavina Boesling St. Peter, Napoleon (Florida) Kimberly Bordenkircher Church of the Nazarene, Napoleon Matt Crandall St. Paul, Napoleon Carol Dille Emanuel, Napoleon Gwen Howe-Gebers St. Augustine Catholic, Napoleon Rick Marshall Genacross Lutheran Services Charlotte Price St. Paul, Bowling Green (Haskins) Eileen Stough Zion, Ridgeville Corners Rev. Jim Wenger St. John, Deshler

SANDUSKY MINISTRY BOARD

Salvatore Famulare St. John, Bellevue Barbara Garrett Zion, Sandusky Craig Hecht St. Paul, Sandusky Paula Hoffman St. John, Sandusky Rick Marshall Genacross Lutheran Services Millie McCready St. Paul, Sandusky Lewis Miller St. John, Monroeville TOLEDO MINISTRY BOARD

Rev. Matthew Lash Community of Christ, Whitehouse Rick Marshall Genacross Lutheran Services Dennis McGhee St. Philip, Toledo Lisa Pavley First St. John, Toledo Jeanene Pifer Lakewood Church of the Brethren, Millbury Rev. Jerry Rayl First St. John, Toledo James Sommers First St. John, Toledo

WOLF CREEK MINISTRY BOARD

Jery Barton Emmanuel Baptist, Toledo Rev. Stephen Bauerle Zion, Waterville Margaret Bretzloff Hope, Ottawa Hills Dr. Robert Kose St. Luke’s Hospital Sue Lottier St. Joan of Arc Catholic, Toledo Rick Marshall Genacross Lutheran Services Paul Nelson Bethany, Toledo Lynn Olman St. Paul, Maumee Jill Trosin St. John XXIII Catholic, Perrysburg Chris Vogelpohl St. John’s UCC, Genoa Daniel Wakeman Rosary Cathedral Catholic, Toledo

*deceased

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member churches inspire our mission

St. Martin, Archbold Christ, Bowling Green St. Paul, Defiance Trinity, Elmore Grace, Fremont Zion, Gibsonburg Hope, Hamler St. Peter, Holgate Providence, Holland Zion, Lafayette St. Paul, Liberty Center St. Peter, Martin St. Paul, McClure

Calvary, Northwood St. Peter, Norwalk Zoar, Perrysburg Zion, Petersburg, MI Resurrection, Port Clinton Zion, Ridgeville Corners St. John, Rocky Ridge St. Paul, Sandusky Zion, Sandusky St. John’s, Stony Ridge St. Luke’s, Temperance, MI All Saints, Toledo Augsburg, Toledo

Genacross Lutheran Services consists of a corporate membership of 169 Lutheran congregations in northwest Ohio and southeast Michigan. These congregations are valued partners in our ministry to “embrace individuals and families with compassionate care and services throughout life’s journey.” A few have been with us from the beginning. Many have been with us for years. Numerous churches support our ministry in some way. However, all of our member congregations hold Genacross Lutheran Services accountable and inspire us to follow the Lutheran tradition of service to those in need. We appreciate your ongoing support and are blessed by your confidence in our mission.

covenant partners actively support our work Through Genacross Lutheran Services’ Covenant Partner Program, congregations have an opportunity to express their intentional support of our ministries in a variety of ways. This commitment often includes congregation members serving on a board; volunteering at one of our sites; sponsoring a Genacross program, activity or project; or giving financially through budgeted gifts or special offerings. Your support means a great deal to us and the people we serve. Much of what we do at Genacross Lutheran Services would not be possible without your commitment. Thank you.

We are delighted to recognize the following congregations that have made known their desire to share actively in our ministry:

Concordia, Toledo First St. John, Toledo Redeemer, Toledo St. James, Toledo St. Mark’s, Van Wert Good Shepherd, Vickery St. Mark, Wapakoneta Zion, Waterville Trinity, Wauseon Community of Christ, Whitehouse Trinity, Willard St. John, Williston Solomon, Woodville

169member congregations

39covenant partners

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897 volunteers

volunteers embrace helping othersGenacross Lutheran Services was richly blessed by the numerous volunteers who generously served our ministries in 2016. Throughout the organization’s long history, volunteers have played a significant role in enhancing the lives of our residents, and this tradition continues today. Behind the scenes, some provide leadership and expertise on the Board of Directors and ministry boards, while others enable Genacross to be better stewards of our resources. Additionally, hundreds of volunteers spend valuable time with residents and patients to provide the extra touches that make living at our ministries more like home.

Every day, our volunteers enrich lives through such activities as planting flowers to beautify our grounds, leading Bible studies to nourish the spirit, playing games to engage residents, hosting birthday parties to celebrate life, or simply having a conversation to show a resident that someone cares. They meet individuals where they are and help them embrace a future that can include moments of laughter and joy and days filled with healing and caring relationships. We are grateful for the volunteers, past and present, who have chosen to embrace our ministry.

hours of service

19,364

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genacross lutheran services foundationWe thank donors for their gifts as well as their trust in the Foundation to receive, invest and disburse the funds as the donors have directed. The Foundation staff thanks you for making God’s mission possible in the lives of those served by the ministries of Genacross Lutheran Services.

2016 GIVING

Matured Planned Gifts (47 total gifts from 23 total donors)

Perpetual Trusts $195,363

Estate Gifts $781,927

Total Planned Gifts $977,290

Annual Giving (2,721 total gifts from 724 total donors)

Designated by donor $129,724

Undesignated* $671,994

Total Annual Gifts $801,718

TOTAL GIFTS $1,779,008

*includes in-kind gift of property appraised at $560,000.

For information on how to include Genacross Lutheran Services in your will and participate in the many planned giving options available, visit the Foundation section of the website at GenacrossLutheranServices.org, call 419.861.4964, or email KLemmerbrock@Genacross.org.

8PERPETUAL TRUSTS

$195,363PERPETUAL TRUST INCOME

15ESTATES

$781,927ESTATE GIFTS

charitable care and community benefit for individuals in need exceeds $5 millionThe mission of Genacross Lutheran Services has always included providing care to the underserved – historically youth and elders. As the scope of who we serve has broadened, our commitment to serving those in need has not diminished. In fact, Genacross provided $5.2 million in charitable care and community benefit in 2016.

“This is the most we have ever spent in one year to ensure individuals receive necessary care, housing, and services,” said Chief Financial Officer Lorinda Schalk. “We have seen our uncompensated care increase more than $440,000 in 2016,” she stated.

Through charitable care, Genacross subsidizes the cost of care for residents who do not have the means to pay and meet certain financial criteria. Through community benefit, Genacross provides care and services to the uninsured, underinsured, low–income, and indigent residents. Community benefit can be defined as the difference between our cost of services and the rates paid by third party insurers, including private pay and government agencies.

As a not-for-profit organization, we also provide or participate in numerous educational and community-based programs that improve the overall health and wellness of the communities we serve. Genacross is committed to embracing individuals and families, and improving their lives for the better.

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PERPETUAL TRUSTS

PERPETUAL TRUST INCOME

ESTATES

ESTATE GIFTS

PLANNED GIVING

CONGREGATIONAL DONORS

St. Jacob, AnnaSt. Martin, ArchboldGood Hope, ArlingtonSt. Paul, Blissfield, MIChrist, Bowling GreenSt. Paul, Bowling Green (Haskins)St. James, BradnerSt. Paul WELCA, ClydeBethlehem, DefianceBethlehem, Defiance (Okolona)St. Mark, DefianceSt. Paul, DefianceTrinity, DeltaSt. John, DeshlerSt. John’s WELCA, DeshlerZion, EdgertonGrace, ElmoreTrinity, ElmoreFirst, FindlayTrinity, FindlayGrace, FremontGrace Women, FremontSt. Mark, FremontZion, GibsonburgZion WELCA, GibsonburgHope, HamlerHope Endowment Committee, HamlerSt. John, HolgateZion, HuronZion, LafayetteSt. Paul, Lakeside MarbleheadSt. Paul WELCA, Lakeside MarbleheadFirst, LeipsicSt. Matthew, LimaSalem Grace United, LuckeyZion, LuckeySt. Peter, MartinSt. Peter Church Women, MartinSt. Paul, Maybee, MISt. Paul, McClureZion, MontpelierSt. John, NapoleonSt John Lutheran Women Missionary League, NapoleonSt. John Lutheran School, NapoleonSt. Paul’s, Napoleon Twp.St. Peter, Napoleon (Florida)St. John, New WashingtonSt. Peter, NorwalkSt. John, Oak HarborSt. John’s WELCA, Oak HarborSt. Paul, Oak Harbor

St. Paul Sarah Circle, Oak HarborSt. Michael, Ottawa Lake, MIBethlehem, PembervilleBethlehem Church Women, PembervilleLutheran Church of the Master, PerrysburgShepherd of the Valley, PerrysburgZoar, PerrysburgZion, Petersburg, MIResurrection, Port ClintonSt. Peter, Ridgeville CornersZion Church Women, Ridgeville CornersSt. John, Rocky RidgeSt. Peter’s, Saint Clair, MITrinity, SanduskyTrinity Community Mission Fund, SanduskySt. John’s, Stony RidgeSt. John, StrykerSt. John Ladies’ Aid, StrykerSt. Paul, Sulphur SpringsOlivet, SylvaniaSt. Luke’s, Temperance, MI

All Saints, ToledoAll Saints Leadership Retreat, ToledoAugsburg, ToledoBethlehem Sunday School, ToledoConcordia, ToledoFaith, ToledoFirst St. John, ToledoFirst St. John Church Women, ToledoGrace WELCA, ToledoMemorial, ToledoMessiah, ToledoSt. John, ToledoSt. Mark, ToledoSt. Paul’s Women, ToledoZion Church Women, Valley CitySt. Mark, WapakonetaTrinity, WauseonTrinity, WillardSt. John, WillistonSolomon, Woodville

$55,769GIVEN BY CONGREGATIONS

$977,290IN PLANNEDGIVING

Elsie BadenRuth BowerWalter ChristenEmma FoxArthur HickokJ. H. HusemanMr. and Mrs. Clayman A. KabatLaLa KeiserKathleen KennedyRhoda Kramp

Oma LangenderferF. Lee LichtenfelsIolantha LohmannElmer and Evelyn MoenterHerbert NehlsArda OrtmanJoseph and Ruth PicklChristine SiefertJoyce StreepeyGlenn Wenz

INDIVIDUAL DONORS

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Michael & Beverly AmstutzRev. Dr. & Mrs. Elwood AndersonJeff & Jen AnglinBob & Irene AnkneyAnonymousBeverly ApelCarol ArdnerGeorgia ArdnerStephen AskinsRev. & Mrs. Ronald AtkinsDelores AtkinsonDale AversDonald & Ruth AversDoris AversElden & Clare BadenhopDavid & Mary Lou BaertschiRev. Rita & Mr. Bruce BairPhyllis BallasBarbara BammCarol BaraillouxJim & Peggy BartonPatricia BasselmanMary BathRev. Dr. & Mrs. Gerald BauerJerry & Dorotha BaumBarbara BeardLewis & Nancy BeardJames BeardsleyMarna Lou BechtolShirwood BeechlerJoyce BehnerWilliam BehnfeldtRobert BehrmanHarold BehrmannLawrence & Hildegard BehrmannDeborah BelkoferEstate of Theresa Belsito-LoveEvelyn BeneckeMiriam & Ted BennerCarl & Phyllis BenschRichard Berger IIApril BertramJames & Cindy BetzDoris BickfordMarjorie BiehlerAnne BielGene & Amy Bihn

ORGANIZATIONAL DONORS

AmazonSmile Foundation, Seattle, WABenefit Plan Alternatives, SylvaniaBlue Line Remodeling & Roofing, ToledoBugbee & Conkle, LLP, ToledoCareWorks Consultants, Inc., DublinCommercial Painting, ToledoCornell Supply Company, ToledoCWS Environmental, PerrysburgDaughters of the British, FremontECS Solutions, DublinEnterprise Fleet Management, Inc., StrongsvilleFour Lutheran Agencies, ToledoGEM, Inc., WalbridgeGenacross Lutheran Services-Napoleon AuxiliaryGenacross Lutheran Services-Wolf Creek AuxiliaryHylant, ToledoInFaith Community Foundation, Minneapolis, MNJames and Mary Bell Foundation, Chicago, ILKroger Community Rewards, ColumbusMarshall & Melhorn, LLC, ToledoMassMutual Financial Group, Enfield, CTMedical Mutual, ToledoMichael’s Craft Store, ToledoMobile Care Group, SylvaniaOneCare Pharmacy, LLC, Lambertville, MIPlante Moran, PLLC, New York, NYRawlings Heating & Cooling, Temperance, MIRolf Goffman Martin Lang Co., LLP, ClevelandSB&A Integrated Marketing, Richmond, VASignature Bank, N.A., ToledoTeamsters Local 20, ToledoThe Trust Company, N.A., HollandThrivent Financial, Appleton, WIToledo Community Foundation, Inc., ToledoUnited Way of Sandusky County, Fremont

Mr. & Mrs. Alfred BillowHarlan & Lois BillowLois BischoffSharon & Stephen BischoffNeil BishoffRoger & Carol BlackburnHarry & Karen BlackmonMr. & Mrs. Eric BlairNorma BlasiusDon & Jill BlumEvelyn BockbraderMr. & Mrs. Louis BoehkHilde BoesLavina BoeslingMr. & Mrs. Michael BogdanRenee BoggsPaul & Robin BohlandKimberly BordenkircherJames & Kay BorkDebbie BoslJohn BossartMarie BowersSteve & Deb BowsherCarl BoydJo Ann BoydSue BoyneLee & Natalie BredbeckMargaret & Fred BretzloffHelayne BrightJoanne BrinkmanEdward & Marilyn BrownKen & Cindy BrownPatricia BrownCatherine BryantKari BucherJohn & Marcia BuckenmyerMr. & Mrs. Anthony BugajRobin & Robert BurkettKevin & Kathy BurkeyChristina BurnetteCliff & Madonna BuryDebra ByersIrma & Dan ByrnesMilton & Jill CalcamuggioJoyce CalmesElizabeth CannonJoseph & Nancy CarensRoyce & Carol CarpenterCindy CarrBob & Norma Carsten

Gary & Darlene CarstensenChristine CaseltonWilliam CassidyVicky ChambersJan & Jon ChristianMelanie ChurchillAngela ClayTom & Terry ClaytonJune ClemensDiane ClineTim ClymerJane & Jack ComuneJane ConryRobert & Darlene CookMr. & Mrs. William K. CookJames CordySandra CoxLois CoyMolly & James CressRev. Dr. & Mrs. Terry CripeRebecca CusterDottie DailWilliam DaisCheryl & Gary DamanLloyd & Mary DamanLulu DamschroderMary DamschroderJenny & Matt DarrBarb & Jeff DayRev. Paul DeppenMabel DettermanPatricia & Steven DettmerJean DeWaltJean DeWittCarl & Barbara DierksheideDorothy DippmanFred & Linda DoeringJacqueline DominiqueAlan & Mary Ann DravesRev. Dr. Jim & Dawn DumkeScott & Nancy DumkeJim & Tracee DuncanGayle & Sandra DutyGloria DziennyMarlene EagleTed & Connie EckardtMarilyn EllingMelba EllingKaren EllinwoodLouise & Todd EmersonJim & Rita ErwinSharon Evans

$29,209GIVEN BY ORGANIZATIONS

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Mr. & Mrs. Kenneth HaaseJoel HaberlandRev. Richard & Mrs. Christine HabrechtDorothy HagenJeff & Barb HagerDennis & Jo HageyDonna & Ronald HahnJames HalbachNorma Jean HallDr. Elizabeth Halloran & Mr. John Wilmore Christine HamiltonSteve & Joy HammerNancy HardinKaren HarrisVictoria HarrisVivian HartzellPatricia HaydenBruce HaywoodKarl & Jan HeaverCraig & Lisa HechtJeanette HeidmannIrene HelbergMr. & Mrs. Friedel HelmsRoland & Marilyn HendersonDave & Cindy HerreraSherry HerrickJohn & Glenna HetrickOrrie & Paula HiettJim & Judy HillDoris HilleScott HiltJohn & Lois HiltnerKermit HoesmanMr. & Mrs. Robert HoffmanRick & Linda HogrefeMrs. Janice HollensenMr. & Mrs. Michael HollieDaisy HornyakCarla HorstPaul HotmerRuthann & David HouseTom HoweDave & Vicki HuberMarilyn HummelBill & Barb HundtNancy HunnicutRev. & Mrs. Keith HunsingerJune IdeEd & Mary IsaacsonNatalie & Mike Jackson

Sharon JacksonEmilyn & Jerry JakesAllen JohnsonCatharine JohnsonGrace JohnsonLeslie JohnsonJim & Janet JonesDorothy JorgensenSherry JosephMolly & Ken KaminskiMelvin & Dorothy KarnsJim & Joan KeelerLillian KellerSue Ann KellerJim & Sandy KerstenJeff & Heather KingSheldon & Jane KinselSusan KinselJohn & Joyce KnapeJanice KnepleyBob & Linda KnightRandal & Peggy KochSharon KohlerMary KohnJoanne & Aaron KramerJohn & Mary KrampDan & Karen KruseLisa & Larry KubiakJeannette KubitzMs. K. Linden KuhnDan & Julie KunosMr. & Mrs. John KupaCynthia KuszSandra LaasIlean LabuhnPamela LabuhnMr. & Mrs. Philip LabuhnSunceray LambMargie LangeVivian LanzerMolly & Steve LauxDolores LawrenceMr. & Mrs. Charles LehmanThelma LehmanKathleen LemmerbrockSylvia LeonardSharon LibkeMichael & Sandra LiningerJoel & Angela LinkMr. & Mrs. Tom LipperViola LiptokPaul & Barbara LogaBillie LoganDewayne & Bernice Lohmann

Rev. Dr. & Mrs. Marcus LohrmannPaul & Shirley LohseBeverly & Arnold LongSue & Larry LottierIla Jo LueckRichard & Sara LuedtkeBurton & Mary Ann LuringJohn & Joyce LuschRev. & Mrs. Steve LutzBeverly MackeyRichard ManteuffelBetty & Ed ManworrenRuth MarquardtRev. Anita Marshall & Mr. Michael MontgomeryRick & Janet MarshallKathy & Kevin MartinMr. & Mrs. Misael MartinezCarol & Rex MasonPeter MattsonKen & Pat MauerEd & Nancy MauntlerJoann McCallyDeanna McCashinJames & Barbara McConvilleMaureen McGeeMonty & Cece MeesMichael & Elaine MelliereFrank & Pat MensingGregg & Renee MerrillJane MerrittRick & Jackie MetzLarry & Pat MetzgerPhil & Carol MeuserBetty MeyerJane MeyerKen & Janet MeyerMargaret MeyerPatty MichaelisEilert & Carolyn MienenburgMr. & Mrs. Blair MillerMr. & Mrs. William MillerJohn & Judy Miller

John & Mary Lynne MillerLewis & Betty MillerTodd & Sharon MillerMyndi MillikenHarry & Janet MillsCallie & Charles Minier Jr.Mary MinkeElizabeth MinnemanMildred MitchellLou MollettDenise & John MonaghanJames & Gail MoonSherilyn MoonMelanie MooreFancy MorelandWeldon MuellerCindy MuirCharlene MurphyLillian MurphyConnie MusicAaron & Megan MyersJerry & Judy MyersJerry & Pam NagelToby & Stephanie NagelJason NapieralaIvadel NehlsKen & Colleen NeidertMr. & Mrs. William NelsonPaul NelsonNha NguyenJoan NicholasJames & Diane NinkeMr. & Mrs. Andrew NowakKen & Margie NungesterJean OberkiserSusie OberstJeremiah O’BrienBob & Marie ObrockLee & Jan OdegaardLynn & Joyce OlmanBarclay & Debra OlsonMia OrtegaClaren & Phyllis OsmunScott & Katherine OtermatMorgan OttoMinerva OviedoRachel Pacer

Martin FahnckeJohn & Sharon FeehanJennifer FehnrichRev. & Mrs. John FerneRichard FeusseDonna FickelBob & Barb FielitzNorman & Donna FigyJason & Cheryl FisherKen FisherBernadine FlorioBernie & Mary FloryBruce FloryMarlene FordDoris ForryPatricia FosterPatricia FoxBart & Karen FrazierJackie FrazierKaren FreyMr. & Mrs. Mark FreyNorbert & Sharelle FritzScott FullerRon & Mary Lou GabelSandra GardnerBarbara GarrettTerry GastJoseph GawleMarvin & Shirley GebersGlenn GeldienDr. Judy GentryDon & Donna GenzmanRobert GereRobert & Paulette GiaimoEleanor GibbsLuther & Susan GibbsBernice GibsonBarbara & John GintherJohn & Doris GistKen & Deb GlanzDavid & Lana GloreIrene GloreRon & Janet GolightleyJoseph GrabmeierKen & Jerrie GrayLouAnn GreenLinda GreenbergJack & Gretchen GrigsbyJanet GroseDorothy GroveCindy & Tom GrubsElaine GruetterRobert HaafMerle & Ruth HaarSteve & Pam Haas

GIVEN BY INDIVIDUALS

$716,740

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Diane & Frederick WallsRobert WaltersRobert Ward Sr.Lynn & John WarrenSteve & Kathy WarringtonRichard & Mary WatersDavid & Diane WebbTimothy WeirichJohn WeislmeierAmy WellerBill WellingJeff & Nancy WellmanElaine WellsRachel WellsRev. Jim & Mrs. Nancy WengerRick & Kay WensinkRev. Mark Wentz & Alma Garlo, M.D.Gerald WestphalSharon Ann WheelerJen & Mike WiesenhahnJean & Dave WietelmannLuAnn WillingerFrances WilsonJean WinkelmanPatricia WisterDarin & Alison WiswellWilliam WitteJay WobserDavid & Lois WolshuckGeorge & Josephine WoodKatie WoodLee & Paula WunschelRev. Christina & Steve YoungMyra ZaengerKatie & Jay ZawiszaGene & Joyce ZimmermanMarjorie Zunk

Richard SpanglerEsther SpeckBret & Kristi SpeiserPaul & Donna SpragueMargene SpringCheryl StaabLeora & Dick StainbrookMary & Bill StarkMark & Karla StechschulteRobert & Janis SteinJean StellerWendy SteusloffCarol StickelMeg & Dennis StieberMark Stone & Linda Karst StoneDavid & Ellin StootsEileen & David StoughRev. Lori StrangMary StrausbaughAlfred StudtmannAlfred & Doris StueverMartha SundermanGary SupinskiEric SwisherTom & Sandi SydlowskiJim TaulkerCarol TaylorDorothy TebbeBetty ThompsonRose ThomsonDora TitgemeyerJohn & Jacqueline TothDoris TowersJill TrosinDonald UnderwoodNelva VanDusenBarbara VelardeElaine VenableWilliam VonDeylenCynthia WadeDan & Jasmine Wakeman

Matt & Shawna SchroederMarilyn SchuelerMarilyn SchuetteTom & Judy SchultJeff & Paige SchulteValerie & Ken SchulzeDr. David & Mrs. Kathy SchumakerMelvin SchumannFloyd SchutteJo SchwaigerSharon SchwankeJoann ScottMartha SealEdward SeilsBob & Sue SeilsMr. & Mrs. Robert ShankJane SharpGarey & Donna ShererPatricia ShererNancy SherwoodDuane & Diana ShivelyPatricia ShoemakerFred ShullBob & Jane SibbersenMargaret SilbergJanice SilerJanet SimmonsLinda SkillmanJoan SlebosScott SleeLois SlotterbeckJeffrey & Susan SmithWilliam SmithJim & Louise SommersGilbert & Dona SonnenbergJoanne SonnenbergVic & Fran SonnenbergWilliam & Penny Spanfellner

Caroline ReddingtonLeslie & John ReisnerRev. Richard Rentner & Ms. Suzanne SlaterThomas ReussErich RiehlRegina RingWilliam & Georgeanna RischShirley RischmanKathleen RittenhouseRay & Judy RobaszkiewiczDave & Pam RobertsDr. & Mrs. Michael Roetter Sr.Janice RohrsJ. Peter Roll, M.D.Marilyn RosebrockBeverly RowellLinda RoznoskiKathy RubinsteinDoug & Mary Beth RussGreg & Kate RussJon RussellRay & Sherry RussellJim & Connie SaffranJeannette SampsellDon & Carol SamuelsonEdna SandrockMary SatterfieldJeff & Lorinda SchalkRev. & Mrs. Logan ScheiweBud & Shirley SchenkMitch & Wendy SchenkKaren SchepmanPaul & Mary SchlatterRita SchoberAmanda SchroederHarry & Rose Mary Schroeder

Chris Wolf PalmertonEsther PanningScott PanningJohn & Marilyn ParkerMr. & Mrs. Robert ParmanSharon ParmeleeDr. Rod & Rev. Julie ParsellDr. Brian Paskvan & Ms. Rebecca Lentz-PaskvanRita & Gary PauffBrian PaulGary & Julie PaulsenJudy PaulsenWalter & Barbara PaxsonRev. Brenda Peconge & Ms. Gail LivingoodJeanine PerryScott & Paula PertnerLoren & Judy PfaffenbergerBob & Sue PfefferleAnnaline PielLarry & Barbara PiotterPaul PlamannHarold & Joan PlassmanLaunita PlassmanMolly PocockDavid & Linda PolzinKarol PothRichard & Marilyn PrattCharlotte PriceKarin PriceLeah PriceRev. David ProctorJeffrey PrzysieckiMary RadcliffeElaine RadunzSteve RahmelRev. & Mrs. Jerry RaylJames Reardon

INDIVIDUAL DONORS

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Affiliations and Recognitions Accreditations and Certifications Associations

This report is produced by Genacross Lutheran Services. Kari Bucher, Manager of Marketing and Corporate Communications, and Beverly Apel, Graphics Specialist

Genacross Lutheran Services, established in 1860 and most recently known as Lutheran Homes Society, serves individuals and families throughout northwest Ohio and southeast Michigan. Our Family & Youth Services ministry provides residential and community-based treatment options, alternate learning environments, family support services, outpatient mental health services, and developmental disability services to children, youth, families, and adults. Our Housing & Community Services ministry features 12 independent living senior apartment communities located throughout our service area. Genacross also provides its housing residents as well as community members with service coordination, which helps older adults access needed programs and services that allow them to maintain their independent, self-reliant lifestyles. The Genacross Adult Day Center in Toledo provides adult day services for individuals with physical limitations and/or memory issues. Our four care campuses offer independent living, assisted living, long-term care, inpatient rehabilitation services, and outpatient therapy. Northwest Ohio Home Care Partners, our home health agency, extends the organization’s continuum of care by providing skilled nursing and therapy for patients of all ages in the comfort of their own homes.

OUR MISSIONInspired by the Christian faith, we embrace individuals and families with compassionate care and services throughout life’s journey.

OUR VISIONThrough our faith and work, we strive to be a forward-thinking, compassionate organization that improves the lives of current and future generations.

OUR VALUESFaithfulness to Christ IntegrityEquality and Justice Quality of ServiceWholeness of Life Stewardship of Resources

OUR MINISTRIESGenacross Lutheran Services-Napoleon CampusGenacross Lutheran Services-Sandusky CampusGenacross Lutheran Services-Toledo CampusGenacross Lutheran Services-Wolf Creek Campus

Genacross Housing & Community ServicesBethany Place Luther HillsCovenant Harbor Luther MeadowKettle Run Luther OaksLuther Crest Luther PinesLuther Grove Luther RidgeLuther Haus Luther Woods

Genacross Adult Day Center Genacross Family & Youth ServicesGenacross Lutheran Services FoundationNorthwest Ohio Home Care Partners