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Building Employer Building Employer Relationships Relationships Leah Lobato, Leah Lobato, Employer Relations Specialist Employer Relations Specialist Work Ability Utah Work Ability Utah Medicaid Medicaid Infrastructure Grant Infrastructure Grant # 1QACMS030319 # 1QACMS030319

Building Employer Relationships Leah Lobato, Employer Relations Specialist Work Ability Utah Medicaid Infrastructure Grant # 1QACMS030319

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Building Employer Building Employer RelationshipsRelationships

Leah Lobato,Leah Lobato,

Employer Relations SpecialistEmployer Relations Specialist

Work Ability UtahWork Ability UtahMedicaid Infrastructure Medicaid Infrastructure Grant Grant # 1QACMS030319# 1QACMS030319

What are Employer What are Employer NetworksNetworks

• Employer networks provide a Employer networks provide a singular opportunity and a singular opportunity and a structure for advocates for people structure for advocates for people with disabilities and the individuals with disabilities and the individuals themselves to work with employer themselves to work with employer organizations, business organization organizations, business organization memberships, and local business memberships, and local business coalitions. coalitions.

Employer NetworksEmployer Networks

• Building and using an extensive Building and using an extensive network of business leaders is a key network of business leaders is a key component in recognizing employers as component in recognizing employers as customers of Vocational Rehabilitation.customers of Vocational Rehabilitation.

• Businesses must find a way to attract Businesses must find a way to attract and retain a viable workforce, networks and retain a viable workforce, networks are one of those connections.are one of those connections.

““Once an overlooked talent pool, Once an overlooked talent pool, people with disabilities are people with disabilities are contributing to the American contributing to the American economy in ways never economy in ways never imagined…”imagined…”

Thomas J. Donohue, President Thomas J. Donohue, President & & CEO of US Chamber of CEO of US Chamber of CommerceCommerce

Vocational Rehabilitations Vocational Rehabilitations InvolvementInvolvement

““Hiring and retaining workers with Hiring and retaining workers with disabilities is not a ‘social program’ – disabilities is not a ‘social program’ – VR needs to understand and promote VR needs to understand and promote the business case”the business case”

Katherine McCary, VP, HR, Katherine McCary, VP, HR, SunTrust SunTrust Bank: Chair, The Virginia Bank: Chair, The Virginia Business Business Leadership Network and Leadership Network and Chair, The US Chair, The US Business Leadership Business Leadership NetworkNetwork

Council of State Administrators of Council of State Administrators of Vocational Rehabilitation (CSAVR)Vocational Rehabilitation (CSAVR)

• Committed to the development of a Committed to the development of a National VR-Business Network – The National VR-Business Network – The NET (National Employment Team).NET (National Employment Team).

• Designed to promote active Designed to promote active cooperation and coordination among cooperation and coordination among the 80 VR State agencies.the 80 VR State agencies.

The NETThe NET

• Vision Statement: To create a “one Vision Statement: To create a “one company” approach to serving company” approach to serving business customers through a business customers through a national VR team that specializes in national VR team that specializes in employer development, business employer development, business consulting and corporate relations.consulting and corporate relations.

The NETThe NET• Customer driven vision and strategic Customer driven vision and strategic

plan.plan.• Foundational principles:Foundational principles:

– Trust: building relationships with business and Trust: building relationships with business and each other built on trust.each other built on trust.

– Responsiveness: responding to the needs of Responsiveness: responding to the needs of business, on their timelines.business, on their timelines.

– Deliverability: delivering what we promise, Deliverability: delivering what we promise, when we promise.when we promise.

– Consistency: providing a consistent level of Consistency: providing a consistent level of service nationally.service nationally.

– Quality: delivering quality services as defined Quality: delivering quality services as defined by the customers.by the customers.

– Sustainability: building a network that is Sustainability: building a network that is sustainable over time.sustainable over time.

What business can expect when What business can expect when they access the national networkthey access the national network

• VR designated points of contact (Russ VR designated points of contact (Russ Thelin and Leah Lobato) will:Thelin and Leah Lobato) will:– Respond promptly and follow-up with the Respond promptly and follow-up with the

business customer,business customer,– Develop an understanding of the business and Develop an understanding of the business and

employer needs,employer needs,– Provide technical assistance and consultation Provide technical assistance and consultation

in response to the customer’s identified needs,in response to the customer’s identified needs,– Work with business and use the information Work with business and use the information

provided by employers to better prepare VR provided by employers to better prepare VR consumers for the workplaceconsumers for the workplace

What business can expect when What business can expect when they access the national network they access the national network

(continued)(continued)

– Market employment and career opportunities Market employment and career opportunities to consumers,to consumers,

– provide qualified applicants to business, andprovide qualified applicants to business, and– Follow-up with support services, as needed Follow-up with support services, as needed

and;and;– Collaborate with other VR agencies and the Collaborate with other VR agencies and the

national network.national network.

As a VR agency that participates As a VR agency that participates in The NET we commitin The NET we commit

• To have a designated point of contact that To have a designated point of contact that acts as the primary conduit for acts as the primary conduit for information from the national network.information from the national network.

• To respond promptly to business calls To respond promptly to business calls within 48 hours or 2 business days. Every within 48 hours or 2 business days. Every effort should be made to respond within effort should be made to respond within the same business day.the same business day.– Identify the specific needs of the business and Identify the specific needs of the business and

work with the company to design mutually work with the company to design mutually agreed upon plan of service.agreed upon plan of service.

Current things being done in Current things being done in UtahUtah

• Job FairsJob Fairs– Continued targeted fairs in Salt Lake Continued targeted fairs in Salt Lake

occur in April and October.occur in April and October.

• Employer WorkshopsEmployer Workshops– Occur in March and September.Occur in March and September.

Current things being Current things being done in Utahdone in Utah

•Participation with other State Participation with other State agencies that are provides supports agencies that are provides supports to PWD in terms of employment.to PWD in terms of employment.– Work Ability Utah – Utah’s Medicaid Work Ability Utah – Utah’s Medicaid

Infrastructure Grant – Carol Ruddell.Infrastructure Grant – Carol Ruddell.– Department of Workforce Services – Department of Workforce Services –

Choose to Work (CTW), etc.Choose to Work (CTW), etc.

Current things being Current things being done in Utahdone in Utah

•Connecting to Employer Connecting to Employer Networks that already exist…Networks that already exist…– Salt Lake Chamber of Salt Lake Chamber of

CommerceCommerce– Wasatch Executive NetworkWasatch Executive Network

Governor’s Committee on Governor’s Committee on Employment of People with Employment of People with DisabilitiesDisabilities• Leslee Hintze – Executive Director Leslee Hintze – Executive Director

Contact Info:Contact Info:•1595 W. 500 S.1595 W. 500 S.

Salt Lake City, UT 84104Salt Lake City, UT 84104

(801) 887-9392(801) 887-9392

[email protected] [email protected]

Utah Business Employer Utah Business Employer TeamsTeamsUBETUBET

•UBET is a registered chapter UBET is a registered chapter of the USBLN (of the USBLN (www.usbln.com).).

• Chapters in Salt Lake and Chapters in Salt Lake and Ogden/Davis.Ogden/Davis.

• Talks of new UBET chapters in other Talks of new UBET chapters in other city level Chambers of Commerce.city level Chambers of Commerce.

Remember these facts…Remember these facts…

• Employers report an increase in morale Employers report an increase in morale and a decrease in turnover when and a decrease in turnover when including people with disabilities in their including people with disabilities in their workforce.workforce.

• Employers report the cost of employing a Employers report the cost of employing a disabled worker was not a significant disabled worker was not a significant issue.issue.

• Employers report satisfaction with the job Employers report satisfaction with the job performance of workers they hire.performance of workers they hire.

What Can You DO…What Can You DO…

•It is essential that VR view It is essential that VR view employers as their customers as employers as their customers as well. Employers are not simply the well. Employers are not simply the “closure” result; the success of “closure” result; the success of hiring people with disabilities hiring people with disabilities occurs when long term strategic occurs when long term strategic partnerships with business are partnerships with business are part of the VR agenda.part of the VR agenda.

• The solution to high unemployment The solution to high unemployment of people with disabilities will come of people with disabilities will come from the alliance between the public from the alliance between the public and private sector.and private sector.– Employer’s need the public sector’s Employer’s need the public sector’s

knowledge and access to candidatesknowledge and access to candidates– The public sector needs to understand The public sector needs to understand

the employer’s perspective. Hiring the employer’s perspective. Hiring people with disabilities must have a people with disabilities must have a positive effect on the bottom line!positive effect on the bottom line!

AND REMEMBER -AND REMEMBER -

•The more positive and The more positive and constructive contact and constructive contact and interaction VR has with employers interaction VR has with employers the better success rate we will the better success rate we will have with employment and have with employment and retention– which then effects retention– which then effects YOUR bottom line!YOUR bottom line!