Building Controls EMEAcleverhouse.club/.../2014/12/CARE_Bulletin_10_04_00_HBS.docx · Web viewWhen you try to open a old project with default root and xwadmin passwords,CARE will

FROM: Richard ChurchGeneral Manager, Honeywell Commercial Controls

Honeywell Technologies SàrlEnvironmental and Combustion Controls DivisionZ.A. la Pièce 16CH-1180 Rolle

Product Bulletin: CARE 10.04.00 b.298

Product Management XLWeb II: Stefan Schmidt ([email protected])Product Management CARE: Edgar Mayer ([email protected])Technical Support: TAC Support ([email protected])Sales Promotion: Uwe Schlenker ([email protected])

Honeywell Confidential and Proprietary 1 of 17

mailto:[email protected]



PRODUCT BULLETIN: CARE 10.04.00 B.298

CONTENTS

SUMMARY........................................................................................................................................................................... 3Applications and usage scenarios.................................................................................................................3Major Changes..............................................................................................................................................3

Application Library..............................................................................................................................7Part numbers, availability, supporting material..............................................................................................9

SW Versions....................................................................................................................................10Software downloads.........................................................................................................................10Training and training material..........................................................................................................10Frequently asked questions.............................................................................................................10Technical Documentation................................................................................................................10

DETAILS............................................................................................................................................................................ 11Software Required.......................................................................................................................................11Hardware Required.....................................................................................................................................11

COMPATIBILITY............................................................................................................................................................... 12Software compatibility.................................................................................................................................12LonMark LNS 3.x compatibility....................................................................................................................12BACnet BBMD.............................................................................................................................................13

ISSUES AND SOLUTIONS...............................................................................................................................................14Resolved issues for this release..................................................................................................................14Open Field PCR..........................................................................................................................................15Known Issues..............................................................................................................................................16

2 of 17 Honeywell Confidential and Proprietary


SUMMARYExcel Computer Aided Regulation Engineering („CARE“) software provides graphic tools to create data files and control programs for free programmable CentraLine Controllers. CARE is additionally capable to replace a LON Engineering Tool for LonMark compliant devices.

The actual released firmware versions are: XLWeb II 3.03.05. Excel Web 2.02.17, Linux 2.04.08

We have added the descriptions of firmware features of Excel Web II 3.04.00 (BETA status) for partners who want to support our Application Library and new Modbus or M-Bus features.

Applications and usage scenarios

CARE can be used to program any application with the free programmable Controllers from CentraLine.

CentraLine CARE supports:

For C-Bus System:Panther, Excel 80, Excel 100, Tiger (to be programmed as EXCEL 500), XL500, Excel 600 and LION Controllers.

For BACnet System:Falcon and EAGLE Controllers

Major Changes

The major changes of this CARE version areCARE 10.04.00 and Excel Web II 3.03.05

Configurable IP ports for Excel Web II Controller Reset is restricted to USB access (Ethernet must be unplugged) Must change default root and xwadmin passwords of old projects Graphics download via SFTP (BETA status) “Comfortable Login” option = unsecure login

Controller Reset is restricted to USB access (Ethernet must be unplugged)

Excel Web 2.02.17, Linux 2.04.08 and CARE 10.04.00

SFTP communication for CARE & XWOnline (Eliminate RPC) TLS support for Email alarming (=SMTPS/SSL/Port 465) “Comfortable Login” option = unsecure login

CARE new Application Statement for Excel Web II 3.04.00

EOH3 – new optimization and adaption statement for heating circuits

Contains the Enhancements Service Pack CARE 10.03.00_SP1

Configurable IP ports for Excel Web II 3.03.05

Unnecessary ports should be disabled



FTP port is disabled by default

Email ports are set in the Email alarming tab

Controller Reset is restricted to USB access (Ethernet must be unplugged) Excel Web II 3.03.05

Beginning with firmware 3.03.05, the “Reset Configuration” is only possible via USB and when the LAN Ethernet cable is disconnected.

CARE 10.04.00 assists this new behaviour by “disabling” the “Reset Configuration” for the LAN connection.

Must change default root and xwadmin passwords of old projectsEAGLE/ Excel Web II 3.03.05

When you try to open a old project with default root and xwadmin passwords,CARE will force you to change these passwords:

If you say “no”, the project cannot be opened.

Reason for this behaviour is to force secure passwords.

Graphics download via SFTPExcel Web II 3.04.00 (BETA status)

Secure (SSL) download of graphics via CARE

For questions contact the product manager



SFTP communication for CARE & XWOnline (Eliminate RPC) Excel Web 2.02.17, Linux 2.04.08 and CARE 10.04.00

RPC communication between CARE and the controller and between XWOnline and the controller has been eliminated.

SFTP (SSL) is used (RPC is tunnelled over SSL).

Login re-trial protection: After 5 wrong re-tries a timeout of 300 sec starts.

TLS support for Email alarming (=SMTPS/SSL/Port 465) Excel Web 2.02.17, Linux 2.04.08 and CARE 10.04.00

TLS (Transport Layer Security) is supported for Email alarming.

“Comfortable Login” option = unsecure login Excel Web 2.02.17, Linux 2.04.08 and CARE 10.04.00

If the cyber security risk is low and when operated in closed networks,“Comfortable Login” may be selected

You can select the comfortable Login at

o Project level or

o Controller Level

This will provide the following features:

o Drop-down list of web-users

o “Remember me” for user & password

You have to acknowledge the risk:



EOH3 – new optimization and adaption statement for heating circuitsExcel Web II 3.04.00 (BETA status)

EOH3 is the first heating curve optimization and adaptation statement that works correctly with EAGLE/ XL Web II. The provided functions are described in detail in eth CARE help file.

Configurable Modbus driver for Excel Web II 3.04.00 (BETA status)

In the controller it is now possible to configure the driver in detail. Important is now the pollrate per Modbus device.



Contains the Enhancements Service Pack CARE 10.03.00_SP1

The solved root causes of the issue were: For analog Input Points:

o If a negative sensor offset is entered LiveCARE does show the wrong value

Global Analog:

o If for a data point a decimal place was selected LiveCARE showed the wrong value

PCR Fixes

Significant amount of PCR fixes

Application Library

CARE contains the following application macros:

Nr Macro name Description Version Extension1 PVE_Exercise Exercise for valve or pump 68 7.32 CCA_CoolingCoil Cooling coil control 58 7.43 HCA_HeatingCoil Heating coil control - heater, pre- and reheater 118 7.44 FNA_2St_Fan Two stage fan command - On, Off and Fail cmd.

alarms 190 7.35 PFA_StartUp Startup and initialize after power failure 15 7.26 SPA_StatPressControl Static pressure control 45 7.4



Nr Macro name Description Version Extension7 FDA_MotorizedFireDamper Motorized fire damper monitoring and control 56 7.48 FNB_ModFan Modulating fan command - On, Off and Fail cmd.

alarms 82 7.49 RAA_OATempFilter Filter for sensor inputs 11 7.410 RSB_TF22 Interface for wall modules TF26/ TF22/

CLCM3T111 37 7.411 DMA_OnOffDamper On off damper command 23 7.412 DMB_MixingDamper Mixing damper control 37 7.413 RSC_T7460 Interface for wall modules T7460 series 50 7.414 PUA_PumpCmd Pump command -- On, Off and Fail cmd. alarms 87 7.415 ERC_Glycol Energy recovery glycol control 137 7.416 FNA_2St_FanSimple Two stage fan command - Fail cmd. alarms 75 7.317 FNA_1St_Fan One stage fan command - On, Off and Fail cmd.

alarms 106 7.418 PUA_PumpCmdSimple Pump command Fail cmd. alarms 84 7.419 ERC_Plate Energy recovery plate control 97 7.320 ERC_Water Energy recovery water control 129 7.421 ERC_Wheel Energy recovery wheel control 122 7.322 HCA_Heater Heating coil control - heater 121 7.423 HCA_Preheater Heating coil control – pre-heater 116 7.424 HCA_Reheater Heating coil control – re-heater 118 7.425 FNA_1St_FanSimple One stage fan command - Fail cmd. alarms 28 7.426 PSA_PlantMode Plant mode strategy 69 7.427 CSA_ConstSupplyAir On/ off damper control strategy - constant supply air 77 7.328 CSB_ConstSupplyAir Mixing damper control strategy - constant supply air 85 7.329 CSA_CascContr On/ off damper control strategy - cascaded control 115 7.430 CSB_CascContr Mixing damper control strategy - cascaded control 121 7.431 CSA_CascContrComfZone On/ off damper control strategy - cascaded control

w. comfort zone 141 7.432 CSB_CascContrComfZone Mixing damper control strategy - cascaded control

w. comfort zone 149 7.433 FDA_PassiveFireDamper Passive fire damper monitoring 14 7.334 PSA_PlantModeOptim Plant mode strategy with optimum start/ stop 95 7.435 HUA_RelHumSteam Relative humidity control - steam humidifiers 65 7.436 SCA_ElectricHeater 4-Stages linear/ binary step-controller heating 68 7.337 HUA_RelHumSpray Relative humidity control - water spray humidifiers 86 7.438 SCA_DXCooling 4-Stages linear/ binary step-controller cooling 77 7.339 SCB_StepExtension Add-on module for step-controllers electric heater

or DX coolers15 7.3



Part numbers, availability, supporting material

The following order numbers are part of this release.

Order Number (SKU)

Description

New Licenses (delivered with protection plug)CL-CARE-80-SI CARE 10 System Integrator versions

New Licenses (delivered with protection plug)CL-CARE-FU-LON Feature Upgrade to Lon FunctionalityCL-CARE-FU-LNS Feature Upgrade to LNS FunctionalityCL-CARE-FU-WEB Feature Upgrade to Falcon Functionality

Protection PlugCL-PROTPLUG-UP Protection plug without license

Additional ToolsXL-ONLINE Software license for XL-Online stand alone (with protection

Plug)EXCELON Software license for EXCELON Lon Analyzer (with protection

plug)

CARE versions and software features

XL5

000

OP

S

Lon

Plu

gin

LNS

Falc

on/E

agle

New LicenseCL-CARE-80-SI x x x x x x

Protection PlugCL-PROTPLUG-UP

Feature UpgradesCL-CARE-FU-LON xCL-CARE-FU-LNS x xCL-CARE-FU-WEB x



SW Versions

Software Versions of this Release CARE v10.04.00 b298 HMI Operating Sequence Files: v1.0.4 EXCELON v4.06.b53 XL-ONLINE v10.04.00 b298 BACShark v1.0.22.0 LonSock3: 3.01.00b57 CodeMeter 5.0d Application Macro Library Version: 07.0x; where x can be 03 or 04

Software downloads

The Software can be downloaded via the Honeywell tools download Server http://tools.ge51.honeywell.de in the download.

Training and training material

Find the overview on available trainings on the TRAINING in HBS Europe & Northern Africa.

Frequently asked questions

To find answers to frequently asked questions or post a new question about the product please goes to the FAQ section in the TAC webpage.

Technical Documentation

The following documents are available on the CentraLine Docuserver and on the e-catalogue:

Form No. Title

EN1Z-0964GE51 CARE Installation GuideEN2Z-0937GE51 CARE User Guide74-3556 (US)EN2B-0183 (Europe)

Excel Live CARE User Guide Instructions for using Live CARE software to access controller files on-line and simulate operation

EN2Z-0940GE51 Excel CARE Control Icons User Guide Descriptions and application examples of control icons used in the CARE control strategy

EN2B-162 RACL Editor User Guide. Graphical Editor for creation of strategy logic programs for Excel 500 controllers.

74-3594 (US)EN2B-185 (Europe)

ASPECD Editor User Guide Provides functions to modify the user interface for Excel Operator Terminals


http://teams.honeywell.com/sites/EMEAITechTrain/default.aspx


DETAILS

Software Required

Microsoft® Windows 7 32/64 Bit or higher with Office 2007, 2010 or 2013.

Microsoft® Windows 8 64 Bit together with Office 2007, 2010 or 2013

Windows 7 and Windows 8 64Bit Version supports only basic functions for CARE XL5000:

Excluded are LiveCare, ASPECD Editor, RACL-Editor

Visual Localize 2.01.01 or higher for localization of the software components

Hardware Required

For Microsoft Windows Minimum PC with Core i5 processor4 GB Ram or more50 GB free hard disk space

Supported Lon network interfaces:

Falcon / EAGLE integrated Remote Network Interface

PCMCIA Cards:Echelon PCC-10 Network Adapter

PCI Cards:Echelon PCLTA-21 LonTalk Adapter

USB Adapter:Loytec NIC709-USB 100Echelon Model 75010 U10 USB Network Interface - TP/FT-10 Channel

IP Network InterfaceLoytec NIC709-IPCARE/EXCELON integrated IP 852 Driver with IP 852 Router replaces: (Loytec NIC852 Network

Interface)

Note: For Loytec NICs set “Automatic Flush cancel” in advanced tab otherwise CARE cannot communicate with the device

For Details see: Echelon: http://www.echelon.comhttp://www.echelon.com/support/releases-current.htm

Loytec: http://www.loytec.com

Lon Network infrastructure components tested with CARE

Loytec L-Switch, Loytec L-IP



COMPATIBILITY

Software compatibility

Software Version No:Excel 500, Excel 100, Excel 80, Excel 50 1.1.30 or later

Excel 600 1.02.04 or later

Excel 800 all versions

XL Web I 2.01.00 or laterXL Web II all Versions

RSS 2.08.17

LNS on CARE PC For Win7 3.2 Turbo Edition + SP7LNS with Windows 8 not supported

LNS on EBI- or SymmetrE- / Point Server PC LNS Turbo Edition LNS 3.2 SP6

Enterprise Buildings Integrator / R400.2 SP1, R410.2 SP1 and R430.1SymmetrE

LonMark LNS 3.x compatibility

LNS 3.0x LNS 3.2x LNS 4.x.

CARE with Windows 7 - X -

CARE with Windows 8 - - -

CARE will be delivered with a CARE LON device library based on the Honeywell Plugins that will be registered with CARE. Newer Plugins need to be reregistered in CARE.After CARE installation the Plugin registration needs to be upgraded according to the installed Plugins.

CARE 10.04.00 supports the import for most of the 3rd party XIF-files for LonMark devices. On device commissioning CARE compares XIF-file and the application in the (3rd party) device. If the two files don’t fit to each other, CARE issues with a warning or will refuse to do the commissioning. On LNS synchronization this comparison will be done in the same way.

If CARE is prompting a warning, CARE continues with commissioning / synchronization. When an error is prompted the commissioning / synchronization will aborted.

On remote (via RSS) LNS synchronization CARE checks the installed LNS version on the CARE- and LNS Server PC. If the versions are not equal a message will be displayed.The check options can be disabled via the global options in CARE.

In order to create a LNS database for EBI and because of a major LNS error it is mandatory to install a new LNS Turbo Service Pack.



BACnet BBMD

XLWEB II/ EAGLE:BBMD Function for EAGLE/ XLWeb II will be configured trough CARE

In the controller properties CARE displays if BBMD is active for the controller

XLWebThe BBMD functionality XLWeb/ Falcon can be configured and activated by editing the “usr/local/etc/rc.bacnet.config” file on Falcon.



ISSUES AND SOLUTIONSThe following chapters describe known and resolved issues.

Resolved issues for this release

Field Product Change Requests

PCR Number AbstractCACRS-2186 Fast Access Lists: Care does not show data point in FAL which was created from Webpage

CACRS-2173 Device Library: Mbus, drag and drop from project view to dev lib is not working

CACRS-2172 Device Library: Modbus, drag and drop from project view to dev lib is not working

CACRS-2171 CARE sometimes downloads an empty BACnet configuration file

CACRS-2170 Poll rate: Care allows Modbus poll rate values beyond the limits. (BETA)

CACRS-2164 Dutch Operation language for onboard HMI EAGLE

CACRS-2158 Device library tree-view gets empty after dragging the device outside device library and dropping inside back to device library folder

CACRS-2149 CARE crashes on restore of device library having Modbus devices added

CACRS-2148 Modbus Poll rate is set to 21842488 seconds after project upgrade (BETA)

CACRS-2138 Help file Implementation and update

CACRS-2123 Hardware type is not coming in XLWeb2 controller printout

CACRS-2117 Alarm Emailing: As default it should be "TLS" used

CACRS-2112 Hide SSL entry in CARE 10.04

CACRS-2104 Disable EAGLE reset configuration over LAN without CARE license

CACRS-2090 Honeywell names in CentraLine setup (device library)

CACRS-2086 Need of Graphic Check (in translate)

CACRS-2079 Create warning if "Verify project password" is disabled.

CACRS-2078 Use "6" or more Characters => an error will be displayed

CACRS-2034 On Project upgrade the Value Conversion Table (VCT) does change

CACRS-2028 Help file adaption of "factory reset" function

CACRS-1998 TecLit: Only the Reference Inputs show the "fault flag" after nearly 30 minutes

CACRS-1981 CARE: Web Server is not enabled by default for restored XLWeb project and upgraded to Eagle

CACRS-1954 Care does not force replacing old default root and xwadmin password when opening old projects in CARE

CACRS-1946 cyber security: License File is exposed on BACnet (read and write possible)

CACRS-1939 Project with ß in the project name can be translated in CARE 10.02 but not in CARE 10.03 and 10.04

CACRS-1932 On copy controller for Mbus wrong manufacture data will be in CARE project

CACRS-1929 Unable to create folder structure for Modbus in device library

CACRS-1928 Modbus mapping is lost

CACRS-1927 CARE tries to connect on XLWeb USB address with Excel Web II

CACRS-1923 Unable to download application to an MVC controller



PCR Number AbstractCACRS-1922 Printout of datapoint list in short from does assign wrong datapoints to controller

CACRS-1916 Unable to import EDE created by Saia

CACRS-1915 If you restore a Care 10.03 b.286 project => Copy / Translate Controller not work

CACRS-1913 Strange error message visible during connection to eagle

CACRS-1912 Firewall setting not visible even after setting , application download

CACRS-1911 CARE shall allow to connect Pulse Converter to a macro outputs – used for automatic reset to prevent an overflow

CACRS-1897 CARE: Copy Controller results in having the same datapoint names

CACRS-1878 EOH3. Add a manual override setpoint input to the EOH3 statement. Add a new state to the output RmCtrl (YD5).

CACRS-1874 Care Printout for XLWeb2: Proposing terminal address for all busses as "Bus name/device address/ terminal no on device"

CACRS-1867 XLWeb 1: RPC port needs to be read only on connect to CARE

CACRS-1865 Allow download of graphic with SFTP

CACRS-1862 Describe in CARE online help and CARE user guide

CACRS-1860 TFTP Protocol is not used in our UBC

CACRS-1853 Changing & Download "Firewall-settings" causes that "resolving DNS" is NOT work

CACRS-1850 XLWeb 1: Download of Firmware with Cleanup fails sometimes

CACRS-1819 XwOnline: Add column descriptor in alarm pages

CACRS-1816 CARE/Controller Modbus: Message repeats should be configurable in CARE MVC

CACRS-1809 Make ApplicationReset command on Mbus configurable (support Energia counter)

CACRS-1805 Standalone Excelon Setup does not have the code meter driver included

CACRS-1804 Standalone XL Online Setup does not have the code meter driver included

CACRS-1801 Upload to CARE of change email recipients not possible

CACRS-1790 LiveCARE: Error “General Protection Fault in „WIN87EM.DLL“” on new dell PCs

CACRS-1767 UBC: Configurable port (incl. firewall) settings [technical literature]

CACRS-1764 UBC, CARE: Enable "easy login" by configuration (technical literature)

CACRS-1763 UBC, CARE: Enable "easy login" by configuration (CARE implementation)

CACRS-1761 XLWeb I / CARE: Enable "easy login" by configuration [Technical literature]

CACRS-1759 XLWeb I / CARE: Enable "easy login" by configuration (CARE implementation)

CACRS-1752 BACnet/MSTP: different settings for Max Info Frames per controller

CACRS-1751 BACShark uses different APDU settings when started from CARE or from Windows Explorer

CACRS-1721 Create the prototype of the loop object in CARE

CACRS-1694 CARE shall display the minimum CARE and controller firmware versions and check these versions during translate. CARE shall give an understandable error message if these versions do not match.

CACRS-1692 UBC: Configurable port (incl. firewall) settings

CACRS-1395 The module number will not be printed on the module label

CACRS-1333 CARE EDE file should add columns notification class and technical address

CACRS-1327 Help file related to "CARE Option: MS/TP Device Settings"

PCR-464 LonSock3 3.1.0.56 did not configure the buffer settings for U10 and openLDV 4.0

PCR-462 The information “schedule type” shall added into the proprietary part of the ede file



PCR Number Abstractgenerated by CARE

PCR-433 If different languages of a macro version are available an upgrade of the same macro should switch the language

PCR-418 CARE Application Generator not working correct

PCR-395 Technical Address. in CARE DP description "short" printout is missing (column empty)

PCR-389 Macro default value set wrong

PCR-266 Update pre-registered Honeywell LNS device Plug-Ins in device library / Plug-in Registration

Open Field PCR

Field Product Change Requests

PCR Number AbstractCACRS-1419 Rs 485-2 should have RX and TX indicators, ideally as hardware LEDs.CACRS-2153 CVSS: 6,0: CARE BACnet should allow secure collecting of log filesCACRS-2152 CVSS 6,0: CARE BACnet should allow secure multi controller firmware upgradeCACRS-1653 Excel Web II automatic alert for available software updatesCACRS-1578 For the onboard UI, Excel Web II shall support Ni1000 sensors and characteristicsCACRS-1444 XL10 integration is inefficient due to missing booster NVCACRS-1442 Controller should support read only on BACnetCACRS-1420 A Comfortman/ Badman - like diagnostic help is necessaryCACRS-1364 Controller should support AMEV AS-BCACRS-1318 Stand alone, license free commissioning tool is neededCACRS-1099 User should have the possibility to check easily, if he selected the correct settings for a

register.CACRS-1063 Controller should write to datapoint with internet dataCACRS-922 CARE/ Controller Modbus: Message repeats should be configurable in CARECACRS-2165 XLWeb II: Pulse converter scaling factor should be changeable online via SVGA web-

pagesCACRS-2082 Create concept for Loop Object implementation in Control StrategyCACRS-2033 Multistate Inputs/Outputs shall support multiple Inputs/Outputs to be assigned and

controlledCACRS-1698 Allow different time delay for "To_OFFNormal" and "TO-Normal" according to Addendum

135-2010 AF-19CACRS-1654 Provide labelling for onboard I/OsCACRS-1417 Value update for reference points should be optionalCACRS-1199 Enable priority field for control loopCACRS-1112 More than 16 Address Table entries should be supported for LonCACRS-1021 CARE print-out should add the LON module name to the datapointCACRS-915 The 'Use new BACnet ID schema' should be a project propertyCACRS-901 Display user for downloaded applications in onboard HMICACRS-599 CARE BACnet: Long paths doesn't work with restore and backup.PCR-365 Import of 3rd-Party XIF (Version 4.402) causes wrong NV definitions e.g. in device libraryPCR-195 1-113147495 "incomplete" binding rules for "complex" turnaround bindingPCR-194 1-131158073 Firmware download, Grundfos Magna3 Pump, CIM100 not possibleCACRS-599 CARE BACnet: Long paths doesn't work with restore and backup.CACRS-956 CARE BACnet: Copy & Paste to new cells in text editor are not storedPCR-202 1-126374210 CARE 9.02b206 SP1 Problems with WIA control statement. Controller does

not start-RACL error.16 of 17 Honeywell Confidential and Proprietary


PCR Number AbstractPCR-198 1-100766878 Max number of supported NV's won't be checked by CarePCR-204 1-135723857 CARE BACnet: Check of Controller modelPCR-209 1-125130243 MSTP bus is not shown under Interfaces node under controller in project treePCR-214 1-107389029 CARE 9.02.00 Project not visible in LiveCAREPCR-216 1-135363863 De-activate / Activate Fault flag option in CARE for XL-Web / EAGLE / UBCPCR-408 CARE BACnet „Valid Period“ view of Schedule isn’t fully displayedPCR-409 CARE crashes when a device was created by XIF during the commissioning procedureCACRS-1895 FALs in copied plants not renamed and contain source datapoint namesCACRS-1930 Modbus editor in dev library doesn't support 32 bit register typesPCR-410 There is not always the same application reference shown in various locationsCACRS-2155 Unable to import EDE from Wilo (make EDE to library import more robust).CACRS-1824 Unable to select input characteristic for onboard and Panel Analog Outputs

Known Issues

Problem Workaround

The number of switching tables that write to the same analog datapoint must not exceed 20. Otherwise parameter import fails.

Do not create more than 20 switching tables per point.

The RACL Editor will not start if XL 1.3 Controller is selected in CARE.

Don’t use this RACL Editor for this old Controller Versions. For 1.3 Controllers the old RACL Editor is necessary.

The Datapoint Editor hangs if the grid should be shown Wrong settings in Country settings. For example the decimal separator is missing for numbers or currency

If CARE is installed from a user with its own account on a PC other users of this PC are not able to work with CARE with their login.

The Care user needs to be "power user" to properly use Care especially for the grid settings.If this is not the case the PC administrator has to change the access level for the user.

VA/VD point is not seen in other plants. When deleting path to older Care version from autoexec.bat Problem is fixed.

? * Tab(\t) " / \ : < > blanks will be replaced by a “_” since CARE 5.00.00

There exist no workaround. To be compatible with EBI and LON those characters are not more allowed

CARE project cannot be imported due to missing elements in CARE database

Before upgrading to new CARE version it is important to take a backup (export) of elementary libraries of the original CARE version.

If Windows OS language of the Tools PC is different to the language OS of the machine where EBI is running characters can be corrupted

Use same operating system for EBI then for CARE

Falcon controllers with version XLWebExe 1.03.00 and older are not supported anymore.

Upgrade to the latest Falcon firmware.

Laptop Dell E6410 crashes with blue screen during working in CARE in the area of the control loops.

This is related to a Graphic driver Intel Version 6.14.10.5225. Honeywell IT department is informed. The images will be changed. The Graphic driver 6.14.10.5322.A05 from Dell Website solves this problem.

CARE can only run once on one pc. Also it is not possible to run CARE twice in two windows accounts.

No workaround possible. Behaviour as in the past

Not possible to drag and drop license onto Codemeter license stick

Previously installed version of Codemeter runtime library does not match Codemeter runtime library installed by Care. As a work-around update the Codemeter runtime library

Access to License Server from Care does not work within Honeywell network

Start web browser and access any internet site (in order to activate proxy server access)


Documents

Building Controls EMEAcleverhouse.club/.../2014/12/CARE_Bulletin_10_04_00_HBS.docx · Web viewWhen you try to open a old project with default root and xwadmin passwords,CARE will