Building Business Value in Building Business Value in Small BusinessSmall Business

Welcome !Welcome !

HyperLearning TechnologiesHyperLearning TechnologiesMicrosoft Certified Small Business Microsoft Certified Small Business

specialistsspecialists

Who we are…Who we are…

HyperLearning Technologies, 15 years HyperLearning Technologies, 15 years as a Microsoft Solutions Provideras a Microsoft Solutions Provider

A Microsoft Small Business Specialist A Microsoft Small Business Specialist organization with two Small Business organization with two Small Business Specialists on staffSpecialists on staff

As a Small Business, we understand As a Small Business, we understand the needs of Small Businessthe needs of Small Business

Technology ConcernsTechnology Concerns“I’m concerned that I’ll get a virus into my IT

systems”

“I may lose everything if I

have all my data in one place”

“I don’t have the skills to manage let alone operate

an IT system”

“I don’t have the time to spend on this or learn how

to use it”

“This’ll cost a fortune – how can

I justify the spend?”

“I keep hearing about spam – I get

enough junk through the post!”

“…and what about

hackers?”

“My sales team need access to

data on the road but how safe is it?”

Let’s Deal with SecurityLet’s Deal with Security

Security wizardsSecurity wizards Secure platformSecure platform FirewallFirewall Software restrictions Software restrictions Patch managementPatch management

“I keep hearing about spam – I get

enough junk through the post!”

“I’m concerned that I’ll get a virus into my IT

systems”

“…and what about

hackers?”

Back-up RoutinesBack-up Routines

Back-up WizardsBack-up Wizards Centralized DataCentralized Data User Level Back-up AND RESTOREUser Level Back-up AND RESTORE

Deleted Items retentionDeleted Items retention My documents redirectionMy documents redirection Volume Shadow CopyVolume Shadow Copy

“I may lose everything if I

have all my data in one place”

Managing emailManaging email

Distribution list controlsDistribution list controls Connection filteringConnection filtering Inbound filteringInbound filtering Privacy protectionPrivacy protection Virus ScanningVirus Scanning Anti-spam IntegrationAnti-spam Integration

“I keep hearing about spam – I get

enough junk through the post!”

Team-working ConcernsTeam-working Concerns“How can I share health and safety documents

companywide?”

“I need to get to someone else’s documents and

they’re out”

“We need to be able to discuss

subjects via e-mail or in a recorded

fashion”

“How can I ensure my sales teams always have the

latest price lists?”

“I need to ensure that employees book my

holidays in a way that does not disrupt the

business”

Easy IntranetEasy Intranet

Out of the box intranet siteOut of the box intranet site Easy team-site set-upEasy team-site set-up Central access to shared documentsCentral access to shared documents Manage holiday bookingsManage holiday bookings Document sharingDocument sharing External accessExternal access

Case StudyCase Study

HyperLearning Technologies COULD HyperLearning Technologies COULD HAVE any Microsoft Server Platform(s)HAVE any Microsoft Server Platform(s)

When we learned what the new When we learned what the new Microsoft SBS 2003 brings to the Microsoft SBS 2003 brings to the table, we immediately table, we immediately implemented SBS 2003!implemented SBS 2003!

Outlook 2003Outlook 2003

Outlook Web AccessOutlook Web Access

Pocket OutlookExchange Server ActiveSync

Outlook Mobile AccessOutlook Mobile Access

Access to Data on the Move Access to Data on the Move

Remote Web WorkplaceRemote Web Workplace

Remote Web WorkplaceRemote Web Workplace remote portalremote portal allows authorized users to access remote allows authorized users to access remote

access features by using the Internet access features by using the Internet

Anytime Anywhere AccessAnytime Anywhere Access

REMOTE EMAILREMOTE EMAIL

Remote Access to Email is as simple Remote Access to Email is as simple as:as: PDA – to your email server, or VPNPDA – to your email server, or VPN Outlook Web Access, encrypted email Outlook Web Access, encrypted email

over a browserover a browser eMail over HTTP – Outlook email JUST eMail over HTTP – Outlook email JUST

WORKS – everywhere!WORKS – everywhere!

REMOTE DATA ACCESSREMOTE DATA ACCESS

Remote Access to YOUR data is as Remote Access to YOUR data is as simple as:simple as: http://companywebhttp://companyweb

(inside access)(inside access) http://yourdomain.com/remotehttp://yourdomain.com/remote

(remote access)(remote access) To your dataTo your data To your actual desktop (no, you don’t To your actual desktop (no, you don’t

need “go-to-my-PC”)!need “go-to-my-PC”)!

System ManagementSystem Management“The system has gone

down and I need to confirm this order.”

“I’ve a new employee starting

tomorrow and I haven’t the time to

get them set up”“The system is

running slowly and no-one knows why

– is it a virus?”

“I haven’t got time to manage the

network and my business”

System ManagementSystem Management

Easy user set-upEasy user set-up Server monitoring wizardServer monitoring wizard

Get e-mailed alertsGet e-mailed alerts Daily Performance ReportsDaily Performance Reports Weekly Usage ReportsWeekly Usage Reports

Remote web viewingRemote web viewing

Monitoring and ReportingMonitoring and Reporting

REAL-LIFE SYSTEM REAL-LIFE SYSTEM MANAGEMENTMANAGEMENT Monitor your own systemMonitor your own system

Remotely access your own system for Remotely access your own system for managementmanagement

Let the Wizards take care of the backupsLet the Wizards take care of the backups

Retain a SBS consultant to monitor Retain a SBS consultant to monitor your system.your system. Remote management can resolve 90% of Remote management can resolve 90% of

problems in minutes, instead of hours or problems in minutes, instead of hours or daysdays

On-site maintenance is PRO-ACTIVEOn-site maintenance is PRO-ACTIVE

What we offerWhat we offer Tidewater Community College provides Tidewater Community College provides

workforce training opportunitiesworkforce training opportunities KIS Computers provides turn-key KIS Computers provides turn-key

delivery of pre-configured SBS delivery of pre-configured SBS systems and workstationssystems and workstations

HyperLearning Technologies provides HyperLearning Technologies provides staged-levels of trainingstaged-levels of training One-day “What will it do for me” for One-day “What will it do for me” for

managersmanagers Three-day “How can I set it up” for Three-day “How can I set it up” for

Technical go-to and Standard usersTechnical go-to and Standard users Five-day “Tell me all about it” for Five-day “Tell me all about it” for

Consultants and Premium usersConsultants and Premium users

Cost!Cost!

Small Business Server 2003 delivers..Small Business Server 2003 delivers.. Exceptionally high return on investment Exceptionally high return on investment

(ROI)(ROI) Quick payback on costsQuick payback on costs

Choice of SBS editions to best suit Choice of SBS editions to best suit your needsyour needs Standard – fits most small businessesStandard – fits most small businesses Premium – for SQL database users, with Premium – for SQL database users, with

built-in ICSA-quality FIREWALLbuilt-in ICSA-quality FIREWALL 5-50 Licenses, growth to 75 licenses5-50 Licenses, growth to 75 licenses

Source: Forbes.com – “Out of the box ROI for Small Businesses” – BV whitepaper

Price-PointsPrice-Points Minimum 3-5 users, $1,500-$2,000Minimum 3-5 users, $1,500-$2,000 Each 5 users, add $150 for CAL packsEach 5 users, add $150 for CAL packs 10-15 users, $3,000-$3,50010-15 users, $3,000-$3,500 15-30 users, $5,000 Minimum15-30 users, $5,000 Minimum Mission-critical backup systems add-Mission-critical backup systems add-

on $1,000 - $3,000on $1,000 - $3,000 Multi-site Organizations Multi-site Organizations

Extra serversExtra servers NO TERMINAL SERVER servicesNO TERMINAL SERVER services

Questions and AnswersQuestions and Answers

Thank You !Thank You !

AppendixAppendix

Optional Technical Data…Optional Technical Data…Licensing and Design IssuesLicensing and Design Issues

Windows Small Business Windows Small Business Server 2003 - EditionsServer 2003 - Editions

Includes 5 CALsIncludes 5 CALs

ISA ServerISA Server

SQL Server 2000 SP3SQL Server 2000 SP3

FrontPage 2003FrontPage 2003

Windows SharePoint Services v2Windows SharePoint Services v2

SBS-specific components (e.g.. SBS-specific components (e.g.. Setup wizards, monitoring Setup wizards, monitoring tools, shared fax)tools, shared fax)

Outlook 2003Outlook 2003

Exchange Server 2003Exchange Server 2003

Windows Server 2003Windows Server 2003

SBS 2003 Premium EditionSBS 2003 Premium EditionSBS 2003 Standard EditionSBS 2003 Standard EditionProduct / ComponentProduct / Component

Windows Small Business Windows Small Business Server 2003 LicensingServer 2003 LicensingDesign PointsDesign Points Installation of all SBS components limited to single serverInstallation of all SBS components limited to single server SBS must be root of Active Directory domainSBS must be root of Active Directory domain Designed for businesses with up to 50 users/devices; supports Designed for businesses with up to 50 users/devices; supports

up to 75 users/devicesup to 75 users/devices Online licensing activation enabledOnline licensing activation enabled

Server & CAL LicensesServer & CAL Licenses Two types of SBS CALsTwo types of SBS CALs

Device-based (Each PC has a license, unlimited users)Device-based (Each PC has a license, unlimited users) User-based (Each USER has a license, unlimited PCs)User-based (Each USER has a license, unlimited PCs)

Device and User SBS CALs priced the sameDevice and User SBS CALs priced the same Customers can have mixture of Customers can have mixture of

Device and User SBS CALs, Device and User SBS CALs, recommend choosing one type recommend choosing one type for ease of trackingfor ease of tracking

Pricing-Points, TurnkeyPricing-Points, Turnkey

License Type / Product ComponentsSBS 2003 Standard Edition

SBS 2003 Premium Edition

Windows Server 2003

Exchange Server 2003

Outlook 2003

FrontPage 2003 N/A 

SQL Server 2000 N/A

ISA Server 2004 N/A

SBS server + 5 CALs (TurnKey Server System) $1500-5000 $2500-10000

Version Upgrade(e.g. from SBS 2000 to SBS 2003 Premium)

$600 $1500

5 CAL AddPack $250 $250