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Building Better Colleges
Through Stronger Faculty and
Administrator Relationships
Laura Hope, Robin Witt and Robert Rundquist
Chaffey College
Alice Scharper and Jerry Pike
Santa Barbara City College
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Whenever friction is high or morale is languishing, assume
that something--a policy, workflow, anxiety, fear,
miscommunication, negative reciprocity--is blocking the
person's or group's ability to achieve, connect as part of a
team, and feel valued. It's rare that this assumption is not
accurate."
-Anna Maravelas, How to Reduce Workplace Conflict and Stress
What Friction Points Exist OnYour Campus?
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Faculty/Administrator Relationships
Friction Points
1. Communication/Respectful Discourse
2. Lack of Stability/Accountability
3. Hierarchical Organization/Different Roles and
Responsibilities
4. Compliance Pressures (Mandates/Accreditation)
5. Institutional Stagnation
6. Budget/Resources
7. Transparency/Shared Governance
8. Mutual Distrust
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Relational trust is built on movements of the human heart
such as empathy, commitment, compassion, patience, and the
capacity to forgive.
-Parker Palmer: The Courage to Teach: Exploring the Inner
Landscape of aTeachers Life
What Effective PartnershipsExist On Your Campus?
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Faculty/Administrator Relationships
Effective Partnerships
1. Crossing Power Structure Boundaries
2. Common Objectives and Goals
3. United Vision and Purpose
3. On-going problem solving
4. Open-dialogue, Transparency
5. Encouraging new people to contribute
6. Working together on shared tasks
7. Mutual Respect for Roles and Responsibilities
8. Shared catalyst/values for accountability
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What Transformative Strategies
Effectively Promote Cultural
Change?
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Faculty/Administrator RelationshipsEffective Transformative
Strategies
1. Active and Respectful Listening/Empathy
2. Problem-solving Process/Feedback/Follow-Through
3. Mutual Support from Various Roles/All the Players at the
Table
4. Trust and Safety for Experimentation
5. Creating Time/Space for Gathering/Engagement/Discussion
6. Leveraging shared values
7. Explicit expectations
8. Creating shared benefit and investment
9. Getting Beyond Crisis Management
10. Creating Structures to identify challenges and solve
together
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Actions I need to take before Ireturn to campus
1.
2.
Actions I need to take in the firstmonth
1.
2.
Actions I need to take thissemester/year.
1.
2.
Action :
__________
People:
When/Where:
Strategies:
Resources:
Specific goal: _______________________________________
Action :
__________
People:
When/Where:
Strategies:
Resources:
Action :
__________
People:
When/Where:
Strategies:
Resources:
