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Building an Optimized Infrastructure Optimizing Service Delivery through Automation and Virtualization Speaker: Serguei Beloussov Date: March 12, 2008

Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

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Page 1: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

Building an Optimized InfrastructureOptimizing Service Delivery through Automation and Virtualization

Speaker: Serguei BeloussovDate: March 12, 2008

Page 2: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

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Company OverviewStrong Foundation• Founded at the end of 1999, 8+ years of rapid growt h• Profitable with close to 900 employees worldwide• 1000+ Partners, including Microsoft, Apple, Intel, AMD, Dell, HP & IBM

Proven Track Record• Powering more than 1.2 Million Servers and Desktops

• Serving more than 10 Million End-Customers in 125 C ountries• Almost every service provider uses one of our produ cts

Market Leadership• #1 in Desktop Virtualization (Parallels Desktop for Mac)

• #1 in OS-level Virtualization (Parallels Virtuozzo Containers) • #1 in Server Automation Control Panels (Parallels P lesk Control Panel)

Parallels – Optimized ComputingTM

Page 3: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

New Company Logo, Tagline, Assertion

• New Logo & Brand:

• Tagline:

• New Assertion:

Optimized Computing.TM

A worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses and service providers across all major hardware, operating system, and virtualization platforms.

Virtualization + Automation = Optimization33 Parallels – Optimized ComputingTM

Page 4: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

4Building an Optimized Infrastructure

Parallels New Vision – Optimized Computing

Usage Model

Ecosystem

Product Categories

Core Technologies

Heterogeneous Support

Page 5: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

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Parallels Main Products (New Naming)

Parallels – Optimized ComputingTM

Virtualization

ParallelsDesktop

ParallelsWorkstation Parallels Server

Parallels Virtuozzo Containers

The best of both worlds with Hypervisor and OS Virtualization

Automation

Complete automation & management of IT systems and processes

Parallels System Automation

Parallels Business Automation

Parallels InfrastructureManager

Parallels Plesk Products

Page 6: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

6 Building an Optimized Infrastructure

What Else is New in Parallels

New Cleaner Company Structure• Consumer and Business – separate unit

– Same brand, leverage will show soon

• Service Provider – razor sharp focused unit– Yakov Zubarev – President, WorldWide

• Tomorrow 15:15-16:00 "Green Hosting – good for the environment or good for business"

– Soeren von Varchmin – VP, SaaS (new group)• Today 17:45-18:30 “Simplifying SaaS deployments with standards“

– Mike Riolo – VP, Americas, UK, Australia

– Nils Hueneke – Director, EMEA (excl UK)

– Doug Johnson – Director, Marketing

– Rob Lovell – Director, Alliance Program (new group)

Page 7: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

7 Building an Optimized Infrastructure

What Else is New in Parallels

• Acquisitions and Integration Strategy– Ensim PRO, Psoft, Sphera, Helm and more (TBA)

• New naming – Parallels Pro, Parallels H-Sphere and such

– New platform, integration and migration strategy (TBA)

• Many new product releases– Parallels Virtuozzo Containers v4

– Parallels Plesk Control Panel 8.4

– Parallels Server Beta2 (Win, Lin, Mac and BareMetal)• Same API, UI, command line and SERVER with Virtuozzo Containers

– Many new modules of Parallels Automation

• Join Parallels Hosting/SaaS Summit– May 19-20 Washington DC

– Register at http://www.parallels.com/summit

Page 8: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

8 Building an Optimized Infrastructure

Hosting Market is Healthy and Growing

• Hosting market grew to €5,4B in 2006 (from €4,5B in 2005)*– US Market – represents only 50-60% of worldwide market

• By 2011, the market is predicted to grow to €10,7B*

Revenue By Service Type, 2006*

Complex Managed Hosting

58%

Dedicated5%

Shared & Virtual Private Server20%

Colocation17%

• Trend #1: Hosting market is established and growing, but slowing down

• Trend #2: Managed hosting and SaaS are the growing segments*

• Key Point: Changes and Efforts will be required to sustain revenues and continue growth

* source: IDC presentation at 2007 Parallels Hosting Summit

0%

5%

10%

15%

20%

25%

2005 2011

SaaS % of Business Software Marketopportunity: €5,2B increasing to €26,1B

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9 Building an Optimized Infrastructure

Applications

Google productivity tools for small and medium sized businesses.

Internet Giant – Google

• Google targeting SMBs with SaaS– Google Sites (collaboration) – Google Apps (productivity tools)

• Google not partnering with ISVs or hosting provider s

Collaboration

Screen Images

Competitor to providers offering Hosted SharePoint services.

Apps Hosting

Note that Google’s service offering is starting to resemble website hosting.

Page 10: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

10 Building an Optimized Infrastructure

Workspace

Online file sharing for office applications. “may include advertising”

Internet Giant – Microsoft • Microsoft targeting SMBs with SaaS

– Exchange Hosted Services (recent announcement)– Workspace (file sharing for office applications) – Small business (web site and domain tools)

• Microsoft is partnering with ISVs and hosting providers– Take advantage of the opportunity

Email

Screen Images

New offer is targeted at SMBs as well as large providers.

Small Business

Template-based websites with branded email and shared workspace.

Page 11: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

11 Building an Optimized Infrastructure

Targeting Developers

Complex usage-based fees which are not understood by typical SMBs.

Internet Giant – Amazon (and others SFDC)

• Amazon Web Services?– S3 – Amazon Simple Storage Service– EC2 – Amazon Elastic Computer Cloud

• WebStores targets merchants

Home Page

Screen Images

Found Web Services after scrolling down (not in the main departments).

WebStores

Compete with e-commerce offerings -$60/month plus 7%.

Page 12: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

12 Building an Optimized Infrastructure

Conclusion: Giants are Fighting

• Google is “changing the world”– And is a true new evil empire – regulators shall watch it (!!!)

• Microsoft is addressing Google– Microsoft was always friendlier than Google to partners/3rd party– But it must address Google threat

• Every other giant IT company must react– Online: Amazon, eBay, FaceBook– Application: SalesForce, Oracle, Intuit– Hardware: EMC Cloud Computing, IBM Global Services

• “ When forest is cut, woodchips will fly”– English: “You can’t make an omelette without breaking an egg”– Dangerous times are coming for all channel and smaller players – Every time paradigm shift happened – channel and ecosystem

reshuffled

• IT is moving off the premise: Threat and Opportunit y

Page 13: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

13 Building an Optimized Infrastructure

Could Hosters Do The Same?

Stay Competitive – not lose customers • Pricing

– Be paranoid about efficiency

• Service Levels– Full Automation and Self Management

• Service Offering– Business Class email – Office applications– Partner Offerings – Online Marketing integration

• Host/own your customers and partners data– In the worst case own the customer: only white-label

resell of others services

Page 14: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

14 Building an Optimized Infrastructure

Could Hosters Do Better?

Differentiate – new customers• Broader Set Service Plans

– Many & variety of services– Many & variety of applications

• Example: Blackberry, Goodlink, Antivirus, Antispam for HE– Virtual & dedicated Servers (customer chooses)

• Better & flexible upgrade path– Variety of workloads– Variety of sizing options– Automatic upgrades

• Stay close with your customers and partners– Example: Share customer ownership with partners – Choose between coopetition and cooperation (f/e)

Page 15: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

15 Building an Optimized Infrastructure

How To Achieve This?

• Virtualize – Everything for additional efficiency and flexibility– Remember to be paranoid about efficiency

• Automate – Every aspect of your business and system processes– Must be fully integrated across all customers, partners

and service plans – it is so for the giants

• Focus– Where you could differentiate and cooperate on else– Separately we lose only cooperating we could win– Standards are required

• We call it Optimized Infrastructure– Automate, Virtualize and Standardize

Page 16: Building an Optimized Infrastructuredave/stuff/presentaties/mF... · Company Overview Strong Foundation • Founded at the end of 1999, 8+ years of rapid growth • Profitable with

16 Building an Optimized Infrastructure

Standardsprovide automatedapplication delivery

SaaS Enabled!Control Panels

help to Contain Costs

andGrow RevenueHigh Cost

Hard to Grow

Manual Hosting

Parallels Vision – Optimized Infrastructure

Cost of Service Delivery

Sca

labi

lity

and

New

Ser

vice

Cre

atio

n(r

even

ue o

ppor

tuni

ty)

Service provisioning SemiService management ManualService creation Manual

Simple Hosting

Service provisioning AutoService management SemiService creation Manual

Optimized Hosting

Service provisioning AutoService management AutoService creation Auto*

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17 Building an Optimized Infrastructure

ISVs (Application Owners)

Application Packaging Standard (APS)

Hosting Providers(Control Panels)

• The APSstandard is a new packaging format which makes it easy for hosting providers to offer ISV Applications via Saa S

• Businesses and end-users benefit with subscription mo del

Hosting Providers• Benefits:

– Access to more applications– Easier to install and maintain

applications

• Use an APS enabled control panel– Use a Parallels control panel– Use the APS format specification to

make a control panel APS compliant• Become APS certified

– Independent certification process

• Benefits– Package your application only once– Distribute your application through

multiple hosting providers

• Complete APS documentation and Catalog at APSstandard.com

– Use Parallels SaaS Development Kit to package your application

– Parallels Technical Network Support– Parallels offers a SaaS FastTrack to

get to market faster

ISVs(Applications)

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18 Building an Optimized Infrastructure

• Over 100 Applications and Growing– Web Apps, collaboration, personal

productivity, infrastructure, line-of-business, and more

– Commercial, Open Source, Windows, Linux

Application Packaging Standard (APS)

• Hosting Providers Support Learn More

Simplifying SaaS with StandardsworkSHOP 17:45-18:30 - today

© 1&1 Internet AG 2008

ARSIDIAN LLC

• ISV Support

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19 Building an Optimized Infrastructure

Conclusion

• Hosting is a growing but changing market• Internet Giants are a threat• Parallels provides products, solutions, and experti se

– 10 years in the business– market leader in hosting automation and virtualization– By far the largest domain, active site, customer, server, virtual

server footprint• Automation and Virtualization are keys to success

– grow your business– take advantage of SaaS

• Parallels Open Platform and APSstandard will help you grow your business and benefit from trends such as SaaS

Contact information:Serguei [email protected]