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Building an Optimized InfrastructureOptimizing Service Delivery through Automation and Virtualization
Speaker: Serguei BeloussovDate: March 12, 2008
2
Company OverviewStrong Foundation• Founded at the end of 1999, 8+ years of rapid growt h• Profitable with close to 900 employees worldwide• 1000+ Partners, including Microsoft, Apple, Intel, AMD, Dell, HP & IBM
Proven Track Record• Powering more than 1.2 Million Servers and Desktops
• Serving more than 10 Million End-Customers in 125 C ountries• Almost every service provider uses one of our produ cts
Market Leadership• #1 in Desktop Virtualization (Parallels Desktop for Mac)
• #1 in OS-level Virtualization (Parallels Virtuozzo Containers) • #1 in Server Automation Control Panels (Parallels P lesk Control Panel)
Parallels – Optimized ComputingTM
New Company Logo, Tagline, Assertion
• New Logo & Brand:
• Tagline:
• New Assertion:
Optimized Computing.TM
A worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses and service providers across all major hardware, operating system, and virtualization platforms.
Virtualization + Automation = Optimization33 Parallels – Optimized ComputingTM
4Building an Optimized Infrastructure
Parallels New Vision – Optimized Computing
Usage Model
Ecosystem
Product Categories
Core Technologies
Heterogeneous Support
5
Parallels Main Products (New Naming)
Parallels – Optimized ComputingTM
Virtualization
ParallelsDesktop
ParallelsWorkstation Parallels Server
Parallels Virtuozzo Containers
The best of both worlds with Hypervisor and OS Virtualization
Automation
Complete automation & management of IT systems and processes
Parallels System Automation
Parallels Business Automation
Parallels InfrastructureManager
Parallels Plesk Products
6 Building an Optimized Infrastructure
What Else is New in Parallels
New Cleaner Company Structure• Consumer and Business – separate unit
– Same brand, leverage will show soon
• Service Provider – razor sharp focused unit– Yakov Zubarev – President, WorldWide
• Tomorrow 15:15-16:00 "Green Hosting – good for the environment or good for business"
– Soeren von Varchmin – VP, SaaS (new group)• Today 17:45-18:30 “Simplifying SaaS deployments with standards“
– Mike Riolo – VP, Americas, UK, Australia
– Nils Hueneke – Director, EMEA (excl UK)
– Doug Johnson – Director, Marketing
– Rob Lovell – Director, Alliance Program (new group)
7 Building an Optimized Infrastructure
What Else is New in Parallels
• Acquisitions and Integration Strategy– Ensim PRO, Psoft, Sphera, Helm and more (TBA)
• New naming – Parallels Pro, Parallels H-Sphere and such
– New platform, integration and migration strategy (TBA)
• Many new product releases– Parallels Virtuozzo Containers v4
– Parallels Plesk Control Panel 8.4
– Parallels Server Beta2 (Win, Lin, Mac and BareMetal)• Same API, UI, command line and SERVER with Virtuozzo Containers
– Many new modules of Parallels Automation
• Join Parallels Hosting/SaaS Summit– May 19-20 Washington DC
– Register at http://www.parallels.com/summit
8 Building an Optimized Infrastructure
Hosting Market is Healthy and Growing
• Hosting market grew to €5,4B in 2006 (from €4,5B in 2005)*– US Market – represents only 50-60% of worldwide market
• By 2011, the market is predicted to grow to €10,7B*
Revenue By Service Type, 2006*
Complex Managed Hosting
58%
Dedicated5%
Shared & Virtual Private Server20%
Colocation17%
• Trend #1: Hosting market is established and growing, but slowing down
• Trend #2: Managed hosting and SaaS are the growing segments*
• Key Point: Changes and Efforts will be required to sustain revenues and continue growth
* source: IDC presentation at 2007 Parallels Hosting Summit
0%
5%
10%
15%
20%
25%
2005 2011
SaaS % of Business Software Marketopportunity: €5,2B increasing to €26,1B
9 Building an Optimized Infrastructure
Applications
Google productivity tools for small and medium sized businesses.
Internet Giant – Google
• Google targeting SMBs with SaaS– Google Sites (collaboration) – Google Apps (productivity tools)
• Google not partnering with ISVs or hosting provider s
Collaboration
Screen Images
Competitor to providers offering Hosted SharePoint services.
Apps Hosting
Note that Google’s service offering is starting to resemble website hosting.
10 Building an Optimized Infrastructure
Workspace
Online file sharing for office applications. “may include advertising”
Internet Giant – Microsoft • Microsoft targeting SMBs with SaaS
– Exchange Hosted Services (recent announcement)– Workspace (file sharing for office applications) – Small business (web site and domain tools)
• Microsoft is partnering with ISVs and hosting providers– Take advantage of the opportunity
Screen Images
New offer is targeted at SMBs as well as large providers.
Small Business
Template-based websites with branded email and shared workspace.
11 Building an Optimized Infrastructure
Targeting Developers
Complex usage-based fees which are not understood by typical SMBs.
Internet Giant – Amazon (and others SFDC)
• Amazon Web Services?– S3 – Amazon Simple Storage Service– EC2 – Amazon Elastic Computer Cloud
• WebStores targets merchants
Home Page
Screen Images
Found Web Services after scrolling down (not in the main departments).
WebStores
Compete with e-commerce offerings -$60/month plus 7%.
12 Building an Optimized Infrastructure
Conclusion: Giants are Fighting
• Google is “changing the world”– And is a true new evil empire – regulators shall watch it (!!!)
• Microsoft is addressing Google– Microsoft was always friendlier than Google to partners/3rd party– But it must address Google threat
• Every other giant IT company must react– Online: Amazon, eBay, FaceBook– Application: SalesForce, Oracle, Intuit– Hardware: EMC Cloud Computing, IBM Global Services
• “ When forest is cut, woodchips will fly”– English: “You can’t make an omelette without breaking an egg”– Dangerous times are coming for all channel and smaller players – Every time paradigm shift happened – channel and ecosystem
reshuffled
• IT is moving off the premise: Threat and Opportunit y
13 Building an Optimized Infrastructure
Could Hosters Do The Same?
Stay Competitive – not lose customers • Pricing
– Be paranoid about efficiency
• Service Levels– Full Automation and Self Management
• Service Offering– Business Class email – Office applications– Partner Offerings – Online Marketing integration
• Host/own your customers and partners data– In the worst case own the customer: only white-label
resell of others services
14 Building an Optimized Infrastructure
Could Hosters Do Better?
Differentiate – new customers• Broader Set Service Plans
– Many & variety of services– Many & variety of applications
• Example: Blackberry, Goodlink, Antivirus, Antispam for HE– Virtual & dedicated Servers (customer chooses)
• Better & flexible upgrade path– Variety of workloads– Variety of sizing options– Automatic upgrades
• Stay close with your customers and partners– Example: Share customer ownership with partners – Choose between coopetition and cooperation (f/e)
15 Building an Optimized Infrastructure
How To Achieve This?
• Virtualize – Everything for additional efficiency and flexibility– Remember to be paranoid about efficiency
• Automate – Every aspect of your business and system processes– Must be fully integrated across all customers, partners
and service plans – it is so for the giants
• Focus– Where you could differentiate and cooperate on else– Separately we lose only cooperating we could win– Standards are required
• We call it Optimized Infrastructure– Automate, Virtualize and Standardize
16 Building an Optimized Infrastructure
Standardsprovide automatedapplication delivery
SaaS Enabled!Control Panels
help to Contain Costs
andGrow RevenueHigh Cost
Hard to Grow
Manual Hosting
Parallels Vision – Optimized Infrastructure
Cost of Service Delivery
Sca
labi
lity
and
New
Ser
vice
Cre
atio
n(r
even
ue o
ppor
tuni
ty)
Service provisioning SemiService management ManualService creation Manual
Simple Hosting
Service provisioning AutoService management SemiService creation Manual
Optimized Hosting
Service provisioning AutoService management AutoService creation Auto*
17 Building an Optimized Infrastructure
ISVs (Application Owners)
Application Packaging Standard (APS)
Hosting Providers(Control Panels)
• The APSstandard is a new packaging format which makes it easy for hosting providers to offer ISV Applications via Saa S
• Businesses and end-users benefit with subscription mo del
Hosting Providers• Benefits:
– Access to more applications– Easier to install and maintain
applications
• Use an APS enabled control panel– Use a Parallels control panel– Use the APS format specification to
make a control panel APS compliant• Become APS certified
– Independent certification process
• Benefits– Package your application only once– Distribute your application through
multiple hosting providers
• Complete APS documentation and Catalog at APSstandard.com
– Use Parallels SaaS Development Kit to package your application
– Parallels Technical Network Support– Parallels offers a SaaS FastTrack to
get to market faster
ISVs(Applications)
18 Building an Optimized Infrastructure
• Over 100 Applications and Growing– Web Apps, collaboration, personal
productivity, infrastructure, line-of-business, and more
– Commercial, Open Source, Windows, Linux
Application Packaging Standard (APS)
• Hosting Providers Support Learn More
Simplifying SaaS with StandardsworkSHOP 17:45-18:30 - today
© 1&1 Internet AG 2008
ARSIDIAN LLC
• ISV Support
19 Building an Optimized Infrastructure
Conclusion
• Hosting is a growing but changing market• Internet Giants are a threat• Parallels provides products, solutions, and experti se
– 10 years in the business– market leader in hosting automation and virtualization– By far the largest domain, active site, customer, server, virtual
server footprint• Automation and Virtualization are keys to success
– grow your business– take advantage of SaaS
• Parallels Open Platform and APSstandard will help you grow your business and benefit from trends such as SaaS
Contact information:Serguei [email protected]