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1 Building a Mature Web Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc.

Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Page 1: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebFoundation to Finishing

Touches:Building a Mature Web from the Ground Up

Dan Charles & Julie WilsonTyson Foods, Inc.

Page 2: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebAbout Tyson Foods

Founded 1935 in Springdale, Arkansas,

World’s largest processor and marketer of beef, chicken and pork.

130,000+ people at 143 locations.

Page 3: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Internet/Intranet

www.Tyson.com less than 1% the size of the Tyson intranet.

80-90 sub webs 15,000+ unique visitors/month250,000 hits per day

Page 4: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Our Intranet Challenge

Slow to publish, if published at allRarely usedUnprofessionalWasted time, resources in

developmentExcessive support

Page 5: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

What’s Wrong? What’s Right?

Old contentHigh turnoverAwkward navigationUnorganizedBroken linksMissing pagesUnprofessionalHigh maintenance

Dynamic, up to date contentLess turnoverEasy navigationOrganizedWorking links No missing pagesProfessionalLow maintenance

Page 6: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

9 Steps to a Usable Web

1. Determine the purpose and audience.2. Find a location for your web.3. Gather and organize content.4. Build the site structure.5. Build the homepage and a template.6. Build the content pages.7. Test and debug the site.8. Publish the site.9. Maintain the site.

Page 7: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Determine Purpose, Audience

What about you?Be specificBe aware of common uses

Page 8: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Determine Purpose, Audience

Build for your audiencePlan for your goals

Page 9: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Audience

15,000+ team members• Identify audiences within the primary

audienceConsistent PC environmentDecision makers & approval

processDevelopment tools

Page 10: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Audience Participation

IMAGURU• Who is the audience?• How would you get that information?• What will the web need to do?

Page 11: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Find a LocationISP vs. CorporateDevelopment, Staging, Production

ServersEnvironments

• Basic/Home• Industrial/Business• High Grade/Development

Page 12: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Find a Location

Identify functional needsAccommodate dynamic contentDetermine publishing processPlan growth

Page 13: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Location

Request development environment via e-mail

Page 14: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Gather Content

What do you have?What do you need?

Page 15: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Organize Content

Set standardsCreate a style guideTest a model

Page 16: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Standards

File NamingInclude filesStyle sheets

Page 17: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Build the Site Structure

Use folders to organizeFocus on the web designer

Page 18: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebBuild Homepage &

TemplateBuild them once!Set the stageKeep it to 3 clicks or fewerAdd new content easily

Page 19: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebTyson Homepage &

TemplateHomepage

• Banner & left navigation based on include files

• Default.asp at root level

Template• Development only• Like homepage• Template.asp

Page 20: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebBuild Content Pages

The heart of your siteBased on template.aspUse folders to group similar pages

Page 21: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature WebTyson Content Pages

Template.asp filename.aspNaming conventionsDefault.asp

Page 22: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Test & Debug

FunctionalityContentAudienceRemember, testing requires fresh

eyes

Page 23: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Testing & Debugging

Standard testingAlways include customer

Page 24: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Publish the Site

Move to Production (Stage if applicable)

Test againMarket your site

Page 25: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Tyson Publishing Process

Copy production-ready files to stage

Notify IS Web Services• Stage Production• Final Review• Marketing

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Building a Mature Web

Maintain the Site

Keep it currentMake new information visibleLook for new usesMake is easierListen to your audienceRepeat the 9 steps as needed

Page 27: Building a Mature Web 1 Foundation to Finishing Touches: Building a Mature Web from the Ground Up Dan Charles & Julie Wilson Tyson Foods, Inc

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Building a Mature Web

Conclusion

Plan, Plan, PlanDefine purpose and audience,

organize content, then begin development

Remember your audienceQuestions?