22
Building a Conscious Enterprise i ndroneil mukerjee ( http://www.indroneil.com )

Building a Conscious Enterprise

Embed Size (px)

Citation preview

Building a Conscious Enterprise

indroneil mukerjee(http://www.indroneil.com)

What ails economy today?

SYMPTOMS

1. A business cycle earmarked with

recessions

2. Alternating upswings and

downswings

3. Bail outs and wipe outs

4. Businesses operating micro term

5. 9 out of 10 start-ups failing

6. Prices spiraling

7. Stock markets in a tizzy

8. Consumers going crazy

9. Low employee confidence

10. Global economic indicators on slide

According to a list of business failures collected in

Wikipedia more than 250 companies met the eventual

demise of their well-known brand between year 2000

and now. The causes include corporate crime and

simple insolvency, and are notable for their financial

impact on the economy.

These include well-known brands of the likes of

AgfaPhoto, Air America Radio Ansett Australia, ATA

Holdings, Atlas Air, Enfield F.C, Enron, Jessops,

Lehman Brothers, Maersk Air, Napster, Nortel,

Northwestern Steel and Wire Polaroid Corporation,

Silicon Graphics, Swissair, The Sharper Image, Tower

Records, Trans World Airlines, Woolworths Group and

WorldCom.

December 12, 2013 Copyright (c) Indroneil 2013 2

…the related quality of life & living?

Corruption perception index 2010

Global protests

December 12, 2013 Copyright (c) Indroneil 2013 3

WHAT COULD BE THE REASON?

Step back and reflect ….

December 12, 2013 Copyright (c) Indroneil 2013 4

Nature of prevailing businesses …

• Addicted to unsustainable exponential economic

expansion.

• Predicated on the flawed assumption that GDP will

always keep increasing

• Led by the greed to maximize profit anyhow

• 5S obsession

• Involves zero-sum or negative-sum transactions

• Mechanical systems following linear transactive

processes

• Insulated from and insensitive to systemic realties

• Characterized by systemic denial and self-deception

December 12, 2013 Copyright (c) Indroneil 2013 5

…and the state of enterprise consciousness

Desire

Ambition

Acquisition

Avarice

Needs

Scarcity

Love

of

Power

Values

Dream

Purpose

Passion

Pursuit

Power

of

Love

Abundance

Assum

ptions

UnconsciousConscious

December 12, 2013 Copyright (c) Indroneil 2013 6

Companies who survived the recession

Secret of survival

Amazon Focus on the long term: looks to innovate with products like its

new Kindle 3, and strives to expand market share, forever

anticipating the next change.

Ford A complete overhaul, eliminating models from its line, cutting

costs and revamping its image

Domino's Novelty: changing the self-proclaimed cardboard crust and

ketchup sauce to a new, improved pizza

Intel Simple patience: by waiting for pent-up demand to return

Lego Exploration of the global market was the key to this company's

recession-bucking success.

December 12, 2013 Copyright (c) Indroneil 2013 7

What did they do differently?

• Refrained from panicked knee-

jerk

– Responded rather than reacted

• Did not rely on best-practices

– Did what was appropriate for their

organization in the situation

• Let go, where necessary

– Did not hesitate to revamp

• Looked long term

– Growth, rather than survival was

in focus

Snapshot of findings from a research carried out in 2008 across 4700 companies

December 12, 2013 Copyright (c) Indroneil 2013 8

Nature of emerging businesses

Create, conserve and consume in harmony.

Work towards co-creating collective wealth,

wisdom and well-being – inclusive.

Driven inside-out: values, purpose & beliefs

Mentality is that of abundance.

Sustains systemic harmony.

There is no disaster !!!

What we call a disaster is Nature trying to restore harmony disrupted by man's greedy exploitation to bring about correction. This explains situations of cataclysmic nature including recession and some seemingly successful organizations going bust.

December 12, 2013 Copyright (c) Indroneil 2013 9

Conscious enterprises to heal the economy

1. Executive intent, belief and conviction in enterprise consciousness

2. Respecting change and disruption as a systemic neutralizer

3. Willingness to let go of habits to adapt to changes in the habitats

4. Faith in enterprise ‘being’ and not getting carried away with

‘becoming’

5. Conducts business as an expression of its purpose of existence

6. Leadership is driven by a cause and mission, not motivated by a

need to manage and overcome fear of change

7. Nurtures a process of natural selection and emergence for creating

and living interdependent stakeholder relationships.

8. Conscious Learning – openness and receptivity to learning as an

enterprise – a part of the conscious enterprise culture

9. Cellular consciousness amongst members and other stakeholders

10. Close-loop feedback and knowledge osmosis to enable continuous

evolution.

Conscious enterprises are complex humanistic systems.Living, breathing, reaching

out, sensing and responding. With capability of self-

adapting, self-learning and self-evolving.

December 12, 2013 Copyright (c) Indroneil 2013 10

All that is living may not be evolving

“There is an element of consciousness of a certain essence of life amongst living systems. This is the fundamental determinant for a living enterprise to evolve. Thus, there could be enterprises which are very much alive, breathing and pulsating over decades and yet with little or no sign of movement. This is a classic case of the enterprise consciousness being not awakened, threatening extinction of a living enterprise.”

~ From ‘Tap Enterprise Consciousness’ published in the Management Next

December 12, 2013 Copyright (c) Indroneil 2013 11

Being of a Conscious Enterprise

Embodies a unique memetic DNA the strands

of which represents the enterprise values and

purpose

Often inherits the fundamentals of the life

context of founders’ and early members

Emerges through a process of conscious co-

creation

Enrolls members / stake-holders as cellular /

organic constituents

Evolves with time by essentially relating and

respond to inter-dependent entities in the eco-

system

Lives a tactile enterprise culture by creating

authentic experiences, consistently.

December 12, 2013 Copyright (c) Indroneil 2013 12

10-O-O symptomsOBSESSIONS OMISSIONS

Complex Structures

Transactions

Competencies

Knowledge Retention

Business Strategies

Policies / Procedures

Change Management

Governance

Becoming

Evolving Forms

Relationships

Consciousness

Knowledge Osmosis

Business Instinct

Organization Dialog

Adapting to change

Guardianship

Being

Only that which makes meaning, makes money!!!

December 12, 2013 Copyright (c) Indroneil 2013 13

Competencies

Some promising Conscious EnterprisesAmazon Best Buy BMW CarMax Caterpillar Commerce

Bank

Container

Store

Costco eBay Google Harley-

Davidson

Honda

IDEO IKEA JetBlue Johnson &

Johnson

Jordan's

Furniture

L.L. Bean

New Balance Patagonia Progressive

Insurance

REI Southwest Starbucks

Timberland Toyota Trader Joe's UPS Wegmans Whole Foods

These are Firms of Endearment (FoE). These companies pay their employees very well, provide great

value to customers, and have thriving, profitable suppliers. They are also wonderful for investors, returning

1025% over the past 10 years, compared to only 122% for the S&P 500 and 316% for the companies

profiled in the bestselling book Good to Great -- companies selected purely on the basis of their ability to

deliver superior returns to investors.

December 12, 2013 Copyright (c) Indroneil 2013 14

Conscious Leadership:

architects of CE

Commit-ment

Com-passion

Integrity

Content-ment

AUTHENTICITY

December 12, 2013 Copyright (c) Indroneil 2013 15

The role of a

Conscious Leader

Conscious Leaders are people who recognize and

align to the higher purpose of their enterprise and the

interdependence of the stakeholders in their business.

Her role is essential for the ongoing learning, growth

and development of the enterprise, its stakeholders and

members.

A Conscious Leader is someone who leads with

Conscious Awareness - a ‘knowing’ of what is going on

inside and out, the effects of decisions and actions, and

the interaction between a complex array of factors and

forces. She enables transcending of unconscious

patterns, fostering of an expanded perspective and

openness to new possibilities in a conscious enterprise.

Conscious Leadership is more about an

expanded consciousness than competence

and character.

December 12, 2013 Copyright (c) Indroneil 2013 16

Conscious Leaders are enterprise enablers

December 12, 2013 Copyright (c) Indroneil 2013 17

Enabler

Expert

Entrepreneur

Executive

NEED GUNAS

Enabler Religion S, s

Expert Respect S, r

Entrepreneur Richness R, t

Executive Relevance T, s

An enabler, like the Sun, radiates essential

power of presence all around, sustaining

life and making things happen.

Building a culture of shared consciousness The human no more is a ‘resource’ but a key ‘source’ of value creation.

For it is in being human that consciousness is awakened.

And only when humankind brings together participating entities in a space of shared consciousness, a living, pulsating conscious culture gets build.

December 12, 2013 Copyright (c) Indroneil 2013 18

The essence of

Conscious Culture

GYANA

BHAKTI

KARMA

SELF

KNOW-

LEDGE

DEDICATION

KNOWLEDGE ACTION

Conscious Culture is one that

fosters individual and collective

reflection and explicit articulation

of what we see or wonder as we

reflect.

The fabric fosters ongoing

learning, growth and

development for the people

constituting the organization and

for the enterprise as an organism

or ecosystem.

December 12, 2013 Copyright (c) Indroneil 2013 19

Values to value-creation – an example

• Creating, extracting, enhancing value in tangible terms

WEALTH

• A sense of accomplishment (a lasting contribution)

ACHIEVEMENT

• Dependable, reliable, Accountable for results

RESPONSIBILITY

• Self esteem, sense of personal identity

RESPECT

• Control, authority beliefs, and influence over others

POWER

• Being imaginative, innovative, creative

CREATIVITY

• Principled and driven by one's truth, being upfront about things which may not be acceptable as a statement of truth.

INNER HARMONTY

December 12, 2013 Copyright (c) Indroneil 2013 20

Shared norms - > shared culture

December 12, 2013 Copyright (c) Indroneil 2013 21

iProdigy Norms

Member side

Articulate thoughts and feellings

as and when they arise

Do whatever it takes to keep

physical energies high,

proactively

Ask, 'Who signs my pay cheque?'Share observations and give

feedback without playing safe

Be ruthless about being with work

for at least 12 hours a day on an

average

Day start with committed goals to

iProdigy which are met any which

way

On an average spend 2 days a

week outside office with clients /

partners.

Don't allow distractions - screen /

discern what is important / not

important

Fullfilll iProdigy commitments on

time - come what may.

Don't be tolerant to misuse and

tardiness

iProdigy works 24/7. So does your

mindshare.Personal issues not to be brought

to the work place - options 1. Stay

back and resolve at home 2. seek

support in a separate forumEnsure zero-waste living in this

space.

iProdigy Norms

Partner facing Client facing

Be demanding & ruthless with

external and internal service

providers

Prepare value propositon before

every call and pitch high

Ask - 1. Have I demanded 2. Have I

been ruthless in receiving the

service

Sell without shame

Before commiting a spend on

behalf of Prodigy be prudent. While seeking an appointment

clearly state what the person is

going to lose by meeting / speaking

to us.Check individually if I would have

spent the same amount for myself.

Before making any payment check

whether we have received

everything committed, for the

present and the future.

Ensure a consistent uniform

message to the external world

Before approving capital

expenditure justify how it will come

back as 10 times returns

Listen, listen, listen

If you have the passion & purpose to build a

living and evolving Conscious Enterprise, you

have a partner to accompany you in your

mission.

[email protected]

December 12, 2013 Copyright (c) Indroneil 2013 22