23
Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media Joint Secretariat | Communication Unit

Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

Communication Seminar Budapest | 9-10 September 2019

Tell the story and work with social media

Joint Secretariat | Communication Unit

Page 2: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

TWO KINDS OF PROJECT STORIES

Generic project story (most often not a “story“, rather an “elevator pitch“)

Concrete story to illustrate a message(respecting all story essentials)

Page 3: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

STORY ESSENTIALS (1)

Purpose

Stories need a reason to be told. So, why do you tell it? Most often to illustrate a specific

message. Stories makes it easier to understand what you want to bring across.

Page 4: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

STORY ESSENTIALS (2)

Audience

Don’t create content for content’s sake. Understand who you are going to

tell a story to. You need to work on your story to fit your specific audience.

© Flickr

Page 5: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

STORY ESSENTIALS (3)

Business storytelling is not about making things up. It is non-fictional.

It needs to be backed up by solid reasoning and facts.

Truth

© drawnalism

Page 6: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

STORY ESSENTIALS (4)

Stories appeal to the heart, not the mind.

Add passion to make a story interesting. Be personal and use emotion.

Emotion

© drawnalism

Page 7: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

HOW TO GET TO A STORY

“The first draft is just you telling yourself the story.” - Terry Pratchett

Tip: Writing skills online courses, e.g. https://learning.interact-eu.net/course/making-your-writing-work/

Characters (items)

Tip: Talk to people

Plot

Tip: Read and search

Scene

Tip: Read and search

some more

Page 8: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

GOLDEN RULE

Purpose | | |Audience Truth Emotion

Page 9: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

How do we choose

what to share?

Page 10: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

HOW EUROPEAN LEADERS DO IT ...

More than 12K likes

Angry reactions, especially from #Brexit supporters in UK

• Which platform?

• Who is the target audience?

Page 11: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

'To reach your target

audience, you must be

adaptive to their channel

of choice.'

finally…

‘..you’re making someone

to stop scrolling through

their feed and watch it… ‘

Page 12: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

SELECT YOUR CONTENT

You have the chance to talk about your topic: you are the

expert!

Is it relevant? Why? For whom?

Have a message for your followers

Make it personal

Page 13: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

ADAPT THE LANGUAGE

You only have few seconds to catch a user attention

Write short and simple sentences

Use teaser questions

Keep it informal

Page 14: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

DON‘T FORGET TO BE VISUAL

Pictures and videos are part

of the story you are telling

Pick them well!

Brand them, make them eye-

catching and be aware of the

copyright!

Page 15: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

POST ON SPECIAL DAYS

Use International, European,

commemorative days

Invite your people to celebrate them with

you!

Use a calendar planning tool

Links: https://www.un.org/en/sections/observances/international-days/

https://www.daysoftheyear.com/

Page 16: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

PLANNING/MONITORING TOOL

Page 17: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

Facebook

Our post about

project

achievement

Twitter

Project post – sharing interesting content

„#“ versus „@“

Instagram

Planning our event

Linkedin,

Project post

announcing

an

event

Story blog on programme website

SELECTION OF CHANNELS

Page 18: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

INTERREG EXAMPLES

• CEETO project

• Video

collection at

facebook

• What are they

about?

Page 19: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

INTERREG EXAMPLES

• SMART watch

project

• Why picture of

Tamagotchi?

Page 20: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

INTERREG EXAMPLES

• CERIecon project

• #EUinmyregion campaign

• Before-after effect

• Using channels of partners

Page 21: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

Plan it!

Be visual: use pictures, slideshows, videos

Experiment!

Follow up and evaluate your work!

Have fun!

Underestimate it

Feel left alone

Use acronyms and project language

Make all your post look the same

22

DOs DON‘Ts

Page 22: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

GOLDEN RULE

SOCIAL MEDIA IS NOT ABOUT STATING THE OBVIOUS.

BE CREATIVE. LOOK BEHIND THE SCENES

OR FROM DIFFERENT PERSPECTIVE.

Page 23: Budapest | 9-10 September 2019 Tell the story and work ... · Communication Seminar Budapest | 9-10 September 2019 Tell the story and work with social media. Joint Secretariat | Communication

HOW OTHERS DO IT

CIA gained 300,000 followers in the first few hours following its set up

with their first tweet.