Upload
btguide
View
22
Download
0
Tags:
Embed Size (px)
DESCRIPTION
User Guide BT 4500 Big Button
Citation preview
5/20/2018 BT4500 Big Button
1/80
Designed to block nuisance calls
Quick Set-up and User Guide
BT4500Big Button Cordless Phone with Answer Machine
1666 BT4500 UG [5].indd 1 09/04/2013 15:04
5/20/2018 BT4500 Big Button
2/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Important please read first2 Only use the line cord, power supply and rechargeable batteries supplied with
your phone.
Make sure that the power supply is connected to a known working socket.
Connect your phone to the power supply and allow the batteries to charge for 24hours before connecting the line cord to your telephone socket.
To make sure you get the best range and reception from your handset, avoidinterference by placing the base unit away from large metal objects such asfridge freezers and microwave ovens or electronic products such as computersand TVs.
Answer machine handy hint
Make sure the telephone is set to Answer and record and that the Ring delayis set to answer before any voicemail service i.e. BT Answer 1571, or similar.The default setting is four rings. If you want to change this, please see page 42-43.
Inductive coupler
The BT4500 has an in-built inductive coupler for use with digital hearing aids.
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
1666 BT4500 UG [5].indd 2 09/04/2013 15:04
5/20/2018 BT4500 Big Button
3/80
3
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Check box contents
Handset Base
Telephone line cord(pre-installed)
Handset Charger Mains power adaptor(item code 066270)
2 x AAA Ni-MH 550 mAhrechargeable batteries
(already in handset)
Mains power adaptor(item code 066270)
2 x AAA Ni-MH 550 mAhrechargeable batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or thisproduct might not work. Any replacement rechargeable batteries must be of the same type.BT accepts no responsibility for damage caused to your BT4500 if you use any other type of batteries.
Contents for each additional handset (multipacks only)
1666 BT4500 UG [5].indd 3 09/04/2013 15:04
5/20/2018 BT4500 Big Button
4/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Where to put your phone
Place the base within3 metres of a mains powersocket and 3 metres of aphone socket so the cableswill reach.
Make sure its at least a
metre away from otherelectrical appliances to avoidinterference.
Dont place the phone orbase in a bathroom or otherhumid area.
The product works bysending radio signals
between the handset andbase. The strength of thesignal depends on where youposition the base. Putting itas high as possible can helpgive you the best signal.
IMPORTANT
Dont connect the phone lineto a phone socket until thehandset is fully charged.
The base station shouldbe plugged into the mainspower socket all the time.
1. Plug the mainspower adaptorinto the base.
2. Plug the other endof the power adaptorinto the wall powersocket and switch on.
Quick set-up guide41 Plug in
The phone line cord is pre-installed but dontplug the other end into the wall socket yet.
1
2
1666 BT4500 UG [5].indd 4 09/04/2013 15:04
5/20/2018 BT4500 Big Button
5/80
Quick set-up guide 5
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Talk/Standby timeUnder ideal conditions, thehandset batteries should giveup to 16 hours talk time or180 hours standby on a singlecharge. (This doesnt mean youcan unplug the base or leavethe handset for this length of
time without charge).Please note that new Ni-MHrechargeable batteries dont reachfull capacity until theyve been innormal use for several days.
Battery Low warningThe icon will flash, youllsee the message BatteryLowin the display and hear awarning beep every minute,to indicate that you need torecharge your handset. You canremove the display message byselecting Hide. If the batterycharge completely runs out,the display will show Charge
Batteries!. You must rechargethe handset batteries beforeyou can use the handset. If thecharge completely runs out thehandset will switch off. Placethe handset on the base orcharger to charge.
Quick set-up guide 5
2 Activate the batteries andfollow the Set-up wizard
1. Activate the batteries by pulling the plastic tabaway from the back of the handset.
Rechargeable batteriesalready fitted
Remove this taband charge batteries
for 24 hours before use.
2. The Power on animation will start up and then the
handset will check for a link with the base station,once found the screen will show Settimeanddate. The set-up wizard will take you through thesteps for: setting the time and date, recording youroutgoing message for the answer machine, usingCaller Display, setting call blocking and adding
contacts to your phonebook. Select Yesby pressing the Left option button if you
want to follow the set-up wizard prompt or selectNoby pressing the Right option button to continueto the next prompt until set up is complete.
1666 BT4500 UG [5].indd 5 09/04/2013 15:04
5/20/2018 BT4500 Big Button
6/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Quick set-up guide6
Battery performance
To keep the batteries in thebest condition, leave thehandset off the base for afew hours at a time.
Running the batteries rightdown at least once a week
will help them last as long aspossible.
After charging your handsetfor the first time, subsequentcharging time for thebatteries is approximately8 hours.
The charge capacity ofrechargeable batteries willgo down over time, whichwill reduce the talk andstandby time. Eventuallytheyll need replacing.For details on how to getreplacement batteries, callthe helpline on 0800 1456789*.
3. Once set-up is complete your handset will displayPleasechecklinecord, place the handset on thebase to charge until step 4.
4. After 24 hours, plug the phone line cord into thephone wall socket.
IMPORTANTCharge the handset batteries for 24 hours or yourphone might not work.
Set up your additional handsets (multi packs only)
1. For additional handsets and chargers: plug the
mains power adaptor into the back of the chargerand plug the other end into the mains wall socketand switch on the power.
1
1666 BT4500 UG [5].indd 6 09/04/2013 15:04
5/20/2018 BT4500 Big Button
7/80
Quick set-up guide 7
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
2. Activate the batteries as explained on page 5. If youset the time and date on the first handset then itwill be shared with all other handsets in your multipack once you activate the batteries.
3. Place the handset on the charger to charge for24 hours.
If you ever need to remove the batteries, simplyslide open the battery compartment cover and easeout the batteries.
3 Go!Your BT4500 is now ready for youto use
For instructions on making a call, go to page 21.
For help personalising your phones settings,go to page 53.
For instructions on using the answer machine,go to page 39.
Quick set-up guide 7
Using your BT4500
on a broadband line?
If so, you need to fit anADSL microfilter betweenthe phone line cord and thephone socket. You can getBT ADSL microfilters frombt.com/shop
If you use BT Infinity youwill not need to use an ADSLmicrofilter. For other types ofbroadband, please check withyour provider if a microfilteris required.
1666 BT4500 UG [5].indd 7 09/04/2013 15:04
5/20/2018 BT4500 Big Button
8/80
Quick set-up guide
Please note, other productsconnected to the line are not
compatible with this featureand will still ring.
You must subscribe to a CallerDisplay service from yournetwork provider for the block
nuisance calls feature to work.Charges may apply.
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
8
4 Block nuisance callsThe BT4500 can block calls from certain call types,e.g. international calls or from specific numbersto help prevent nuisance calls. You can store up to10 specific blocked numbers. Calls from numbersstored in your blocked calls list cannot leave amessage on your answer machine but calls blockedby call type can.
1. Select Menu, scroll to Callcontrolandpress OK.
2. Press until Blockcallsis displayed and pressOK. You now have 2 choices:
i) To block calls by type, when Bycall typeisdisplayed, press OK. Press or to displaythe call type you want: Int.national, Withheldnumbers, NoCallerIDor Payphoneand pressOK. Then press or to display AllowedorBlockedand press OKto save.
1666 BT4500 UG [5].indd 8 09/04/2013 15:04
5/20/2018 BT4500 Big Button
9/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
If you cannot find the answerto your problem in this user
guide, then please call our freeHelpline on 0800 145 6789*.Our dedicated advisors aremore likely to be able to helpyou than the retailer where youmade your purchase.
Quick set-up guide 9
ii) To block calls by a specific number, press todisplay Bynumberand press OK. You will enter theblock calls list, select Addand enter the number youwant to block (or you can select Optionsand selecta number from the phonebook or calls list) andselect Save.
For more information on Call control settings,go to page 27.
5 HelpMost problems can be fixed with a few simple
checks, you may find the answer in the Helpsection on page 69 or see our online frequently
asked questions at bt.com/producthelp
Alternatively, call the Helpline on 0800 145 6789*
* Calls made from within the UK mainland network are free. Mobile and
international call costs may vary.
For more information andgeneral advice on handlingunwanted calls please go tobt.com/unwantedcalls
1666 BT4500 UG [5].indd 9 09/04/2013 15:04
5/20/2018 BT4500 Big Button
10/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
10 In this guideGetting to know your phoneHandset buttons ..............................14
Handset display/display icons ...........16
Finding your way around your phone 17
Menu map .......................................18
Base................................................20Using the phone
Switch the handset on or off .............21
Make an external call .......................21
Preparatory dialling .........................21
End a call.........................................21
Receive a call ...................................21
Call Waiting .....................................22
Mute ...............................................22
Incoming speech/Handsfree volume .23
Amplify ...........................................23
Make a handsfree call.......................23
Answer a call handsfree ....................24
Switch to handsfree during a call ......24
Redial .............................................24
Voicemail (1571) .............................24
Record a call ....................................25
Play a recorded call ..........................25
Lock/unlock the keypad ...................26
Turn the handset ringer on or off .......26Finding handset (paging) .................26
Call control settings
Set-up Do not disturb ......................27
Block nuisance calls .........................27
PhonebookStore a contact ................................29
Character map .................................30
Assign a ringtone to a contact ...........30
View/dial a contact ..........................31
Edit a contact ..................................31
Delete a contact ..............................32
Delete all contacts ...........................32
View the contact memory status .......32
1666 BT4500 UG [5].indd 10 09/04/2013 15:04
5/20/2018 BT4500 Big Button
11/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
In this guide 11
Speed dial
Save a speed dial entry .....................33
Dial a speed dial entry ......................33
Edit a speed dial entry ......................34
Delete a speed dial entry ..................34
Caller Display and the Calls listCaller Display ...................................35
Calls list ...........................................35
Missed call notification .....................36
View and access options inthe Calls list .....................................36
Save a Calls list entry to your contacts37
Delete an entry in or theentire Calls list .................................37
Answer machine
Using the answer machine from
the handset .....................................39Switch the answer machine on or off .39
Set the answer mode .......................39
Outgoing messages..........................40
Record your own outgoing message..40
Play the current outgoing message ...41
Reinstate the pre-recordedoutgoing message ...........................41
Record a memo ...............................42
Answer delay ...................................42Set the answer delay ........................43
Set the maximum message length .....43
Set the message alert on or off .........44
Call screening ..................................44
Turn call screening on or off ..............44
Using call screening .........................45
Message playback using the handset 45
Delete a message .............................47
Delete all old (played) messages .......47
Save a number in the answer phone
message list to your contacts ............47
Using the answer machine fromthe base ..........................................48
Switch the answer machine on or off .48
1666 BT4500 UG [5].indd 11 09/04/2013 15:04
5/20/2018 BT4500 Big Button
12/80
In this guide
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
12
Message playback using the base ......48
Delete all old (played) messages .......49
Remote access .................................50
Set the remote access PIN for thefirst time .........................................50
Change the remote access PIN ..........51Turn remote access on or off .............51
If you forget to switch on youranswer machine ...............................51
Operating your answermachine remotely ............................52
Settings
Set the handset ringtone forexternal or internal calls ...................53
Set the handset ringer volume ..........53
Adjust the handset ringer tone .........54
Turn the handset tones on or off .......54Change the handset display contrast .54
Turn the screensaver on or off ...........55
Change the handset name ................55
Change the call settings ...................55
Set the base ringtone melody ...........56
Set the base ringer volume ...............56
Set a PBX access code ......................57
Change the system PIN.....................57
Reset the handset or base settings ....58Clear the handset or base user data ...58
Clock/Alarm
Set the time format (12 or 24 hour) ..59
Set the time and date .......................59
Set an alarm ...................................60Stopping the alarm when it goes off ..60
BT Calling Features
Pre-stored numbers in the CallingFeatures menu .................................61
Using Call Diversion..........................61
Cancel Ringback ..............................62
Using Call Waiting ...........................62
Using Reminder call .........................63
Using Call barring .............................63
1666 BT4500 UG [5].indd 12 09/04/2013 15:04
5/20/2018 BT4500 Big Button
13/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
In this guide 13
Using Anonymous call reject .............64
Using additional handsets
Registering an additional handset .....65
De-register a handset ......................66
Make an internal call between
handsets .........................................67Transfer a call ...................................67
Hold 3-way call ...............................68
Help ...............................................69
General information
Safety information ...........................73Cleaning ..........................................74
Environmental .................................74
Product disposal instructions ............74
Guarantee .......................................75
Technical information .......................76
Connecting to a switchboard ............76
Switchboard compatibility ................76
Recall (R) .........................................76
R&TTE .............................................76Declaration of Conformance .............76
1666 BT4500 UG [5].indd 13 09/04/2013 15:04
5/20/2018 BT4500 Big Button
14/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
14 Getting to know your phoneHandset buttons Left option button
In idle mode, press to enter the main menu.Also use to access sub menus and confirm options shown on the display above the button.
3.5mm Headset socket (on side of handset)
Up/Volume
From home screen, press to change the ringer volume, see page 53.
In talk mode, press to increase the incoming speech volume.In menu mode, press to scroll up through the options.
Handsfree
In idle mode, press to make or receive calls handsfree, see page 23.
Talk
In idle mode, press to make and receive calls, see page 21.
Calls/DownFrom home screen, press to open and scroll through the Calls list, see page 36.
In talk mode, press to decrease the incoming speech volume.
In menu mode, press to scroll down through the options.
1 (Speed dial)
From home screen, press and hold to dial BT 1571or your stored speed dial number, see page 33.
When answer machine message is playing, press to repeat the message from the beginning.4
When answer machine message playing, press to skip back to the previous message.
Press and hold to turn the handset ringer on or off.When answer machine message playing, press to replay the message slowly.
1666 BT4500 UG [5].indd 14 09/04/2013 15:04
5/20/2018 BT4500 Big Button
15/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Getting to know your phone 15
Red LED IndicatorR (Recall)
R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.
Right option button
Press to confirm the option displayed on the screen above the button, to delete or go backto the previous screen.
In answer machine mode, deletes the current message playing.
Amplify (on side of handset)
During a call, press to boost the incoming speech volume.
Phonebook
In idle mode, press to access your stored Contacts.
End call/on or off
Press to end a call.
In idle mode, press and hold to switch the handset on or off, see page 21.In menu mode, press to return to home screen.
3
When answer machine message is playing, press to delete the message.
6
When answer machine message playing, press to skip forward to the next message.
2-9 (Speed dial)
From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 33.
Press and hold to lock or unlock the keypad.
Record
During a call, press to record the conversation. In idle mode, press to play recorded calls.
1666 BT4500 UG [5].indd 15 09/04/2013 15:04
5/20/2018 BT4500 Big Button
16/80
Getting to know your phone
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
16
Handset display
Shows handset battery status.Scrolls when the handset is charging.
Empty frame flashes when battery needs recharging.
UnMute/Mute Indicates when Mute is on or off.
The keypad is locked.
Handset ringer is switched off.
Handset display icons
Handset name
* For full details of who has called you please make sure you have subscribed to Caller Display from yournetwork provider.
Time
Indicates the number of new
(missed) calls received*
1666 BT4500 UG [5].indd 16 09/04/2013 15:04
5/20/2018 BT4500 Big Button
17/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Getting to know your phone 17
Finding your way around your phoneYour BT4500 has an easy to use menu system. Each menu has a list of options,which you can see on the menu map on the next page.
When the handset is switched on and at the home screen:
1. Select Menuby pressing the Left option button to open the main menu.
2. Use the or button to scroll through the available menu options.
3. When the menu you want is displayed, select OKby pressing the Leftoption button.
4. Use the or button to scroll through the available sub menu options.When the sub menu you want is displayed, select OKby pressing the Leftoption button.
Select the Backoption if you want to return to the previous screen.
To exit a menu and return to the home screen, press .
If no buttons are pressed for 30 seconds, the handset returns to the homescreen automatically.
Left option button
Press to select theoption displayed on the
screen above the button.
Right option button
Press to select the optiondisplayed on the screen above
the button.
Up and Down navigation buttons
Scroll up or down through themenu options.
1666 BT4500 UG [5].indd 17 09/04/2013 15:04
5/20/2018 BT4500 Big Button
18/80
Getting to know your phone18
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Menu mapAnswer Phone Messages (x new)
Press Options Play message
Play msg. slowlyDelete message
Play all messages
Delete old msgs
Outgoing message Answer & recordAnswer only
Record memo
Ans. phone on/off On
OffAnswer mode Answer & record
Answer only
Answer settings Answer and record Answer delayPlay msg optionsMaximum msg lengthMessage alert
Answer only Answer delay
Call screening On/Off
Remote access Set remote access Pin
Recorded callsCall control Do not disturb On/Off
Block calls By call typeBy number
Int. nationalWithheld numbersNo Caller IDPayphone
AllowedBlocked
Clock/Alarm Alarm (Off, On once, On daily, Monday to Friday, Saturday & Sunday)Time & date Set time and Set DateTime format 12 Hours or 24 Hours
Record messagePlay messageUse default msg
1666 BT4500 UG [5].indd 18 09/04/2013 15:04
5/20/2018 BT4500 Big Button
19/80
Getting to know your phone 19
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Speed Dial List 1. 1571 2-9 Empty (Options or Add)
Calling Features Call diversion Diver t all callsDivert when busyDivert if unanswered
(Set up diversion, Cancel diversion, Check diversion)
Cancel RingbackCall wait ing (Turn On, Turn Off, Check)Reminder call (Set up reminder, Cancel reminder, Check reminder)Call barring (Set up barring, Cancel barring, Check barring)Anon call reject (Turn On, Turn Off, Check Status)
Settings Sounds
Handset name
Ringing External ringtoneInternal ringtone
Ringing volume
(Melody 1-15)(Melody 1-15)
(Ringer Off or Level 1-5)Tone adjustment Standard, Increase treble, Increase bassKeypad tonesConfirmation tone
Handset tones
Display Contrast (Level 1-5)Screen saver (On or Off)
Call settings Auto answerAuto end callAuto join callsFirst ring
(On or Off)
Base settings Ringing Ringtone Melody 1-5)Ringing volume (Ringing Off or Level 1-5)
PBX code
Software version
Registration Register handsetDeregister HS
Change system PIN
Reset Handset settingsBase settingsDelete user data
Contacts menuAccessed by pressing
the button,then Options
Add contactEdit contact
Assign ringtoneDelete contactMemory statusDel all contacts
Calls list Menu accessed bypressing , then Options.
Play message*Save number
Delete callBlock numberDelete all calls* If a message has been left on the answer machine.
(On or Off)(Tones on or Tones off)(Tones on or Tones off)
1666 BT4500 UG [5].indd 19 09/04/2013 15:04
5/20/2018 BT4500 Big Button
20/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
20
BaseAnswer on/off
Press to turn the answermachine on or off.
When set to On, the textOn will light up on
the button.
Vol-Decrease the speaker
volume during playback,the call screening volumeduring idle and the base
ringer volume.
Vol+Increase the speaker
volume during playback,the call screening volumeduring idle and the base
ringer volume.
Power In use lightOn when there is
power to the base.Flashes when the line
is in use or registration istaking place.
Stop
Press to stopmessage playback.
Skip>
During playback, press toskip forward to the startof the next message.
Red charging light
Battery charging light.On when the handset isin the base charging.
PlayWhen you have newmessages, the button
will flash. Press once toplay new messages.
Press during playbackto pause playback.
Slow PlayPress to play messagesback slowly. If messages are
already playing you can pressthis button to play them inslow play mode (to switch
back to normal speed,press the button).
Find PhonePress to ring all registered
handsets, helpful for finding amissing handset, see page 26.
Also used during the registrationprocess, see page 65.
1666 BT4500 UG [5].indd 20 09/04/2013 15:04
5/20/2018 BT4500 Big Button
21/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
21
When you make a call, thegreen In use light on thebase flashes.
Auto end
If auto end is set to On youcan end a call by placing thehandset back in the base If autoend is set to Off, youll need topress to end the call.Auto end On is the defaultsetting. See page 55-56.
Auto answer
If auto answer is set to On youcan answer a call by lifting the
handset off the base. If autoanswer is set to Off, youll needto lift the handset off the baseand press too. Auto answerOn is the default setting.See page 55-56.
To switch the handset off1. Press and hold until the handset turns off.
To switch the handset on
1. Press and hold until the handset turns on.
Make an external call
1. Press .
2. When you hear the dial tone, enter the number.
Preparatory dialling
1. Enter the number first. If you make a mistake selectClearby pressing the Right option button to deletethe last digit.
2. Press to dial.End a call
1. Press .
Receive a call
When you receive a call, the phone rings and thedisplay shows Incomingcall. If youve got a caller
display service, the display shows the callers numberif its available or the callers name if it matches anentry stored in your phonebooks contact list.
1. Press to accept the call. Or, to accept the call inhandsfree mode, press .
Using the phoneCall timerYour handset will automaticallytime your outgoing andincoming calls. The handsetshows the length of time bothduring and for a few secondsafter your call.
1666 BT4500 UG [5].indd 21 09/04/2013 15:04
5/20/2018 BT4500 Big Button
22/80
Using the phone
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
22
You can also press toswitch between calls.
Out of range warning
When the handset is out ofrange of the base, the displaywill show Searchingforbase, the backlight will turnup to 100% to indicate the alertmessage and you will hear awarning tone. After 60 secondsthe display will show Nobaselink.Checkbase. You needto move back within range ofthe base station.
If you move out of range whenyoure on a call, youll lose yourconnection. The handset willautomatically re-connect tothe base when you move backwithin range.
Call WaitingIf youve got a call waiting service and it is switchedon, your phone will alert you to a second incomingcall if youre already engaged on an external call.
To switch your call waiting service on or off, see page 62.
1. Youll hear the call waiting tone and if you also have
caller display the display will show the number ofthe caller, or the name if it matches an entry inyour contacts.
2. Select Switchby pressing the Left option buttonto answer the new call and your first caller is puton hold.
3. Select Switchto toggle between the two callers.4. Press to hang up the current call.
Mute
During a call, you can talk to someone nearbywithout your caller hearing.
1. During a call, select Muteby pressing the Rightoption button. The display shows Callmutedandyour caller cant hear you.
2. Select Unmuteto return to your caller.
1666 BT4500 UG [5].indd 22 09/04/2013 15:04
5/20/2018 BT4500 Big Button
23/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Using the phone 23
Handsfree
Handsfree lets you talk to yourcaller without holding thehandset and means that otherpeople in the room can listen
to your conversation over theloudspeaker.
During a handsfree call,press or to changethe volume.
Incoming speech / Handsfree volumeDuring a call, you can adjust the handset incomingspeech or loudspeaker volume. There are five levels.The default setting is Level 3.
1. Press or to increase or decrease the volume.The first press will present the Call volume screen so
you can see the current volume level. Subsequentpresses will change the volume, you will hear thevolume level with each press.
Amplify
During a call you can boost the incoming speechvolume by pressing the Amplifybutton on the
side of the handset. To turn off, press the buttonagain. The volume will only be boosted during thecall, once the call has ended the incoming speechvolume will return to the previously set level.
Make a handsfree call
1. Enter the number then press . is displayed.You hear your call over the handset loudspeaker.Press to switch the call between the earpieceand the loudspeaker.
2. Press to end the call.
1666 BT4500 UG [5].indd 23 09/04/2013 15:04
5/20/2018 BT4500 Big Button
24/80
Using the phone
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
24
Answer a call handsfreeWhen the phone rings:
1. Press to answer the call. You will hear yourcaller over the loudspeaker.
Switch to handsfree during a call
1. During a call, press to put the call on theloudspeaker. To switch handsfree off and return thecall to the earpiece, press again.
Redial
Telephone numbers that you have called are savedin the Calls list. There is not a separate redial list, all
calls are saved in the Calls list. The Calls list holds upto 50 incoming (missed and answered) calls and 30outgoing calls.
To redial a number see, View and access optionsin the Calls list on page 36. You can also save anumber youve called to your contacts, delete a
number youve called or delete all numbers fromthe Calls list, see page 37-38.
Voicemail (BT 1571)
1. If you have subscribed to BT Answer 1571 you canpress and hold to listen to your messages.
1666 BT4500 UG [5].indd 24 09/04/2013 15:04
5/20/2018 BT4500 Big Button
25/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Using the phone 25
When recording a call, youwill be notified if there is only1 minute of recording timeleft in the memory by an errortone and the display will showMemoryfullin1minute.
Record a call1. During a call, press . The icon will appear
on the display next to the call timer to indicate thatthe call is now being recorded but there will be noaudible notification given.
2. To stop recording, select Stopor press .
Recordedcallsavedwill be displayed.Play a recorded call
You can either, press when the handset is inidle mode or:
1. From the home screen, press Menu.
2. Press until Recordedcallsis displayed andpress OK.
3. Press or to scroll to the call you want to playand press Options.
4. Press or to display either Playcallor Playcallslowlyand press OK. The call will be played.
Press Stopto stop playback or Deleteto delete it.
In the Recorded calls menu youcan also delete a recorded callor delete all recorded calls.
1666 BT4500 UG [5].indd 25 09/04/2013 15:04
5/20/2018 BT4500 Big Button
26/80
Using the phone
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
26
If you get an incoming callwhile youre paging a handset,the incoming call takes priorityand paging will stop.
If the handset ringer is switched
off on a handset, it will betemporarily switched back on sothe handset can be found.
Paging calls cant be answeredby a handset.
To lock the keypad1. Press and hold for 2 seconds. The handset gives
a confirmation tone and Keypadlockedis brieflydisplayed before returning to the idle screen withthe icon displayed.
To unlock the keypad
1. Press and hold for 2 seconds. The handset givesa confirmation tone and KeypadUnlockdis brieflydisplayed before returning to idle.
Turn the handset ringer on or off
1. Press and hold for 2 seconds to turn the
handset ringer on or off. The display will brieflyshow Ringeronoroffbefore reverting to the idlescreen with the icon displayed if the ringer hasbeen turned off.
Find handset (Paging)
You can ring a handset to help find it.
1. Press on the base. All handsets registered tothe base will ring and the screen will show HereIam!for up to 2 minutes.
2. To stop the ringing, press on the base again orselect Endor press on any handset.
You can lock the keypad so thatit cant be used accidentallywhile youre carrying it around.
With the keypad locked, youcan still call the emergencyservices on 999 and 112 usingpreparatory dialling and youcan still answer incoming calls
and operate the in call featuresas normal. When the call isended, the comes on again.
1666 BT4500 UG [5].indd 26 09/04/2013 15:04
5/20/2018 BT4500 Big Button
27/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
27
Under the call control menu are the features Do notdisturb and Block calls. Do not disturb allows callsto be received silently with minimal notification.
Set-up Do not disturb
1. Select Menu, scroll to Call controlandpress OK.
2. Donotdisturbis displayed, press OK.
3. Press or to display Onor Offand press OKtoselect. The chosen setting will be displayed and youwill hear a confirmation tone.
Block nuisance calls
The BT4500 can block calls from certain call types,e.g. international calls or from specific numbersto help prevent nuisance calls. You can store up to10 specific blocked numbers. Calls from numbersstored in your blocked calls list cannot leave amessage on your answer machine but calls blockedby call type can.
1. Select Menu, scroll to Call controlandselect OK.
2. Press to display Blockcallsand press OK.
Call control settingsWhen set to On, the base andhandset ringer volumes (onall handsets registered to thebase) will be set to Off. Thehandset backlight will not comeon when the phone rings andthe only tones that the handsetwill emit are the battery low
and out of range warnings. Thebase call screening volume andmessage alert will also be setto Off.
You can set Do not disturb toOn or Off. The default settingis Off.
When set to On, the idle screenwill display DONOTDISTURBinstead of the number ofmissed calls or the handsetname if there are no missedcalls presented.
Please note, other productsconnected to the line are not
compatible with this featureand will still ring.
For more information andgeneral advice on handlingunwanted calls please go tobt.com/unwantedcalls
1666 BT4500 UG [5].indd 27 09/04/2013 15:04
5/20/2018 BT4500 Big Button
28/80
Call control settings
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
28
The default setting is Allowedfor all call types.
If you select Allowed, calls fromthis type of number will ring asnormal. If you select Blocked,calls from this type of numberwill be presented silently.
When you enter the blockcalls list you can also edit ordelete numbers youve storedpreviously by selecting Options
and then pressing orto display either EditnumberorDeletenumberand pressing OK.
You must subscribe to a CallerDisplay service from yournetwork provider for the blocknuisance calls feature to work.Charges may apply.
You now have 2 choices:i) To block calls by type, when Bycalltypeis
displayed, press OK. You can now select which typesof call you want Allowed or Blocked by using or
to display the call type: Intlcalls, Withheldnumbers, NoCallerIDand Payphone, pressing
OK, then using or to display AllowedorBlockedand pressing OKto save.
ii) To block calls by a specific number, press todisplay Bynumberand press OK. If the block callslist is empty, press Addand use the keypad to enterthe number (or press Optionsto select a numberfrom your phonebook or calls list) and press Save.
If there are numbers saved already, select Options.Addblockednumberis displayed, press OK, enterthe number (or press Optionsto select a numberfrom your phonebook or calls list) and press Save.
1666 BT4500 UG [5].indd 28 09/04/2013 15:04
5/20/2018 BT4500 Big Button
29/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
29
You must enter a name and anumber for the contact to bestored.
Names can be up to 14characters and numbers upto 24 digits.
Entering namesUse the keypad letters to enter
names, e.g. to store Tom: Pressonce to enter T. Press
three times to enter o. Pressonce to enter m.
Writing tipsTo delete the last digit/character entered, select Clear.
Press to switch between text
entry modes: sentence case(Abc), upper case ABC), lowercase (abc) or numeric (123).
Press to insert a space.
To enter a pause in a
contact numberWhen storing a number, pressand hold in the place where
you want the pause.
To enter a recall in a
contact numberWhen storing a number, pressand hold in the placewhere you want the recall.
You can store up to 100 entries in your listof phonebook contacts. Contact entries willautomatically be copied to any other handsets youhave registered to the base. Any change made onone handset will be updated on all other handsets.
The handset will come with some special numbers
pre-stored. These will include Your BT ProductHelpline, BT 118500, All handsets (if you havemore than two handsets registered) and a list of thehandsets registered to the base according to theirdefault name/number (e.g. Handset 2 or 3 etc) orname if you have stored one.
Store a contact1. From the home screen, press .
2. Select Options. Addnewcontactis displayed,press OK.
3. Enter the new contact name using the keypad (seenote opposite for help) then press Nextand enter
the number and press Save. The display will showContactsaved.
Phonebook
1666 BT4500 UG [5].indd 29 09/04/2013 15:04
5/20/2018 BT4500 Big Button
30/80
Phonebook
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
30
Character map1 & . , ? ! @ 1
2 a b c 2
3 d e f 3
4 g h i 4
5 j k l 5
6 m n o 6
7 p q r s 7 $
8 t u v 8
9 w x y z 9
0 space 0 + $ # *
* *
# Changes text entry mode (sentence case, upper, lower
or numeric)
Assign a ringtone to a contact
You can assign a specific ringtone to a contact youhave saved so the ringtone will play when thatcontact calls you.
1. From the home screen, press . Press orto display the contact you want to assign a specificringtone to and then select Options.
2. Press until Assignringtoneis displayed andpress OK.
3. Press or to scroll through and listen to theavailable ringtones (Normal, Melody 1-15) andpress OKto select the one you want. Ringtonesavewill be displayed.
There are 15 melodies tochoose from (Melody 1-15) orNormal which is the standardringtone that is first assignedwhen you save a contact in yourphonebook.
1666 BT4500 UG [5].indd 30 09/04/2013 15:04
5/20/2018 BT4500 Big Button
31/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Phonebook 31
Searching alphabeticallyYou can alpha search for contactnames by entering multiplecharacters, the search will becarried out on the beginningof the name only. e.g. enterJa and names beginning withthese two letters will be filtered.
You can then scroll through thefiltered list.
View/dial a contact1. From the home screen, press to open your
contact list.
2. Press or to scroll through and viewthe entries.
3. To dial an entry, press when the entry
is displayed.
Edit a contact
1. From the home screen, press .
2. Press or to scroll to the entry you want toedit and select Options.
3. Press to display Editcontactand press OK.
4. Edit the name by pressing Clearto deletecharacters and use the keypad to enter new ones.Then press Nextto display the number and edit ifnecessary, using Clearto delete unwanted digitsand enter any new ones, then select Save.The display will show Contactsaved.
You cannot edit the specialcontact entries that the handsethas pre-programmed in thememory.
1666 BT4500 UG [5].indd 31 09/04/2013 15:04
5/20/2018 BT4500 Big Button
32/80
Phonebook
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
32
Delete a contact1. From the home screen, press , then select
Options.
2. Press until Deletecontactis displayed andpress OK.
3. Deletefromallh/sets?will be displayed, press
Yesto confirm (or Noto cancel). Contactdeletedwill be displayed.
Delete all contacts
1. From the home screen, press , then selectOptions.
2. Press until Delallcontactsis displayed and
press OK.3. Deletefromallh/sets?will be displayed, press Yes
to confirm.Allcontactsdeletedwill be displayed.
View the contact memory status
1. From the home screen, press , thenselect Options.
2. Press until Memorystatusis is displayed andpress OK.
3. The display will show how many contacts have beensaved and the maximum number that can be savede.g. 4 contacts (100 max.).
You cannot delete thespecial contact entries thatare pre-programmed in thecontacts list.
1666 BT4500 UG [5].indd 32 09/04/2013 15:04
5/20/2018 BT4500 Big Button
33/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
33Speed dial
If you try to save a Speeddial entry under a Speed dialbutton that has already beenpopulated, the display willshow Replacenumber?and you
will hear an error tone. You caneither overwrite the existingentry by selecting Yesor youcan press and hold a differentSpeed dial button or select No.
Save a Speed dial entry1. From the home screen, enter the telephone number
you want to store.
2. Then, either:
Press and hold the Speed dial button to youwant to store the number under.
Or,Select Options, scroll to display Setasspeeddialand press OK. Scroll to thespeed dial location number you want (1-9) andselect Save.
The display will show Savedasspeeddialx(x
being the Speed dial button).Dial a Speed dial entry
1. Either, press and hold the Speed dial button tounder which the entry you want to dial is stored.
Or, Select Menu, scroll to display SpeedDialListand press OK. Scroll to display the entry
you want then press . The number will bedialled automatically.
You can allocate a name andnumber to each of the Speeddial buttons to . Button
is pre-programmed with1571 but you can delete thisand replace it with an entryof your choice. Once a Speeddial entry has been stored
you can simply press andhold the Speed dial button toautomatically dial the numberstored under it.
When you save a Speed dialentry it is individual to thehandset you are saving it on, itwill not be copied to any other
handsets you have registered tothe base.
1666 BT4500 UG [5].indd 33 09/04/2013 15:04
5/20/2018 BT4500 Big Button
34/80
Speed dial
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
34
Edit a Speed dial entry1. Select Menu, scroll to display SpeedDialList
and press OK.
2. Press or to display the entry you want toedit and select Options.
3. Editspeeddialis displayed, press OK.
4. Edit the number by selecting Clearto delete digitsand then enter any new digits. Select Save. Savedasspeeddialxwill be displayed.
Delete a Speed dial entry
1. Select Menu, scroll to display SpeedDialListand press OK.
2. Press or to display the entry you want todelete and select Options.
3. Scroll to display Deletespeeddialandpress OK.
4. Areyousure?is displayed, select Yes. Speeddialxdeletedwill be displayed.
1666 BT4500 UG [5].indd 34 09/04/2013 15:04
5/20/2018 BT4500 Big Button
35/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
35
Youll need to subscribe toyour network providers CallerDisplay service for this featureto work. You might have to paya fee. For more information onBT Calling Features, call BT freeon 0800 800 150.
To make sure the callers name
is displayed, make sure youvestored the full telephonenumber in your contacts list,including the dialling code.You can store more than onenumber for the same caller.
There are some incomingcalls where a number is not
displayed and a networkmessage is recorded instead:
Unavailable= numberis unavailable
Withheld= number hasbeen withheld
International= international
numberOperator= call from theoperator
Payphone= call from apayphone
Ringback= a ringback call
Caller DisplayIf youve subscribed to a Caller Display service,youll be able to see your callers number on yourhandset display (provided its not withheld) beforeyou answer a call. If your callers name is storedin your contacts list and it matches the number
calling, youll see the callers name instead. Ifyou havent subscribed to a Caller Display serviceIncomingcallwill be displayed when you receivea call. If you receive a call from a number you havestored in your Blocked calls list Blockedwill beshown on the top line of the display when you viewthe call in the calls list.
Calls list
The Calls list holds up to 50 incoming (missed andanswered) calls and 30 outgoing calls. The dateand time of the call is also stored. If you haventsubscribed to a Caller Display service, Nonumberwillbe displayed in the Calls list for incoming calls but thetime and date will still be recorded.
Calls are listed in chronological order with the mostrecently received/made call at the top of the list.
Caller Display and the Calls list
1666 BT4500 UG [5].indd 35 09/04/2013 15:04
5/20/2018 BT4500 Big Button
36/80
Caller Display and the Calls list
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
36
Calls list indicatorsDisplayed on top line:
Missed= missed incoming call
Answered= incoming callreceived and answered
Dialled= outgoing call made
Blocked= blocked call (for
incoming calls only)
Displayed next to the time:
= caller left avoice message
= some part of the callwas recorded
When the Calls list is open, press
to scroll from the newestcall to the oldest, or pressto scroll from the oldest call tothe newest.
When the list is full and a new call is received/made,the oldest entry will be deleted automatically. TheCalls list can hold numbers up to 24 digits andnames up to 14 characters.
Missed call notification
If an incoming call has been missed (i.e. not
answered), the handset display will indicate thiswith the message 1newcall. You can clear thenotification by viewing the calls list on any handsetregistered to the base. The Missed notification willstill be presented on the top line of the display formissed calls in the calls list so you can differentiatebetween calls. See Calls list indicators opposite.
View and access options in the Calls list
1. Press . The most recent entry is at the top of thelist. (If there are no entries Callslistemptywill bedisplayed.
2. Press or to scroll through and view the list.3. To dial an entry, when the entry you want is
displayed, press .To play an answer message, when the entry you wantis highlighted, select Options, Playmessageisdisplayed, press OK. The message will be played.
1666 BT4500 UG [5].indd 36 09/04/2013 15:04
5/20/2018 BT4500 Big Button
37/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Caller Display and the Calls list 37
If you have more than onehandset registered to the base,all data is synchronised acrosshandsets. Therefore, if you savea calls list entry to your contacts
it will be saved on all handsets.
To block the number, when the entry you wantis displayed, select Options, scroll to Blocknumberand press OK.Blockednumbersavedwillbe displayed.
The number you selected to block is highlighted,select Save.
Save a Calls list entry to your contacts1. Press then press or to display the entry
you want and select Options.
2. Savenumberis displayed (or press to displaySavenumberif needed), press OK.
3. Enter the contact name and press Next.
4. The number will be displayed, (edit if necessary byselecting Clearto delete digits and enter any newones). Select Saveto save the entry.
Delete an entry in or the entire Calls list
1. Press , then if you want to delete just one entry,press or to display the entry and selectOptions. To delete the entire list, simply selectOptions.
For more information andgeneral advice on handlingunwanted calls please go tobt.com/unwantedcalls
1666 BT4500 UG [5].indd 37 09/04/2013 15:04
5/20/2018 BT4500 Big Button
38/80
Caller Display and the Calls list
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
38
If you have more than onehandset registered to the base,data is synchronised acrossall handsets. Therefore, if youdelete a calls list entry on onehandset it will be deleted onall handsets.
2. Press to display either Deletecallor Deleteallcallsand press OK. Calldeletedwill bedisplayed if you have deleted one entry, if youchose to delete all then you will need to confirm byselecting Yes.
1666 BT4500 UG [5].indd 38 09/04/2013 15:04
5/20/2018 BT4500 Big Button
39/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
39Answer machineYoull need to set the date andtime (if youve not already doneso during set-up) so that theanswer machine can correctlyannounce when each messagewas received. To set the date andtime manually, see page 59.
When the answer machine isswitched on, the text On willlight up on the button.
The default answer mode isAnswer & Record using thefemale voice.
Your BT4500 can digitally record up to 60 minutesof messages. You can operate your answer machinefrom: the handset, the base (see page 48) orremotely from any other Touchtone telephone(see page 50).
If you receive a call from a number you have storedin your Blocked calls list, the caller will not be ableto leave an answer phone message.
Using the answer machine fromthe handset
Switch the answer machine on or off
1. Select Menu, AnswerPhoneis displayed, press OK.2. Press until Ans.phoneon/offis displayed,
press OK.
3. Press or to display Onor Offand press OKto select. Ans.phoneonor Ans.phoneoffwill bedisplayed and announced to you.
Set the answer mode
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answermodeis displayed andpress OK.
1666 BT4500 UG [5].indd 39 09/04/2013 15:04
5/20/2018 BT4500 Big Button
40/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
40
Answer & RecordThe pre-recorded Answer &Record outgoing messagethat allows your caller to leavea message is, Hello, yourcall cannot be taken at themoment, so please leave yourmessage after the tone.
Answer OnlyThe pre-record Answer Onlyoutgoing message, wherecallers hear an announcementbut cant leave a message, isHello, your call cannot betaken at the moment and youcannot leave a message, so
please call later.When recording your AnswerOnly message, remember tolet your caller know that theywont be able to leavea message.
The default outgoing message
mode is Answer & Record usingthe female voice.
3. Press or to select Answer&recordorAnsweronlyand press OK. Savedwill be displayedand the answer mode will be announced.
Outgoing messages
The outgoing message is the message a caller firsthears when the answer machine picks up their
call. There are two pre-recorded male and femaleoutgoing messages to choose from, one that allowscallers to leave a message (Answer & Record) andone that simply answers the call (Answer Only) oryou can record your own.
Record your own outgoing message
1. Select Menu, AnswerPhoneis displayed, press OK.2. Press until Outgoingmessageis displayed and
press OK.3. Press or to display the outgoing message
mode you want: Answer&recordor Answeronlyand press OK.
4. Recordmessageis displayed, press OK.
Follow the voice prompt to record your messageand select Savewhen youve finished.5. Your message will be played back to you. Select
OKif youre happy with it or you can delete it byselecting Delete.
1666 BT4500 UG [5].indd 40 09/04/2013 15:04
5/20/2018 BT4500 Big Button
41/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 41
Reinstating the pre-recordedoutgoing message will notdelete your recorded outgoingmessage. It will be retainedincase you want to use it in
the future.
Play the current outgoing message1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Outgoingmessageis displayed,press OK.
3. Press or to display the outgoing messagemode you want: Answer&recordor Answeronly
and press OK.4. Press to display Playmessageand press OKto
hear the outgoing message. If the current outgoingmessage being played is your recorded message youcan delete it if you want to by selecting Delete.
Reinstate the pre-recorded outgoing message
1. Select Menu, AnswerPhoneis displayed, press OK.2. Press until Outgoingmessageis displayed,
press OK.
3. Press or to display the outgoing messagemode you want: Answer&recordor Answeronlyand press OK.
1666 BT4500 UG [5].indd 41 09/04/2013 15:04
5/20/2018 BT4500 Big Button
42/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
42
You can record a memomessage on the answermachine for other users to hearwhen they listen to messages.You can only record memosusing the handset. Memomessages are played back in
exactly the same way as normalanswer machine messages, seepage 45 and 48.
4. Press to display Usedefaultmessageandpress OK.
5. Press or to display Onand press OK. Pressor to display Femalevoiceor Malevoice
and press OK. Savedwill be displayed.
Record a memo
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Recordmemois displayed, press OK.
3. Follow the voice prompt to record your memo andselect Savewhen youve finished.
4. Your memo will be played back to you. Select OK
if youre happy with it or you can delete it byselecting Delete.
Answer delay
The answer delay setting sets how many times thephone will ring before the answer machine takesthe call. You can choose from 0-9 rings or Time
saver. The default setting is 4 rings.
1666 BT4500 UG [5].indd 42 09/04/2013 15:04
5/20/2018 BT4500 Big Button
43/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 43
Time saver
When you ring in to access youranswer machine remotely, ifyou have set Time saver as theanswer delay and you have newmessages it will answer after 10seconds. If you dont have newmessages it will answer after20 seconds. This means youcan hang up knowing that youhave no new messages, savingyou the time and the cost ofthe call.
For compatibility with BT 1571
(or another voicemail service)
Make sure the answer delay is
set for your answer machineto answer before the voicemailservice. Therefore, the answerdelay should be less than onyour voicemail service. For BT1571 do not set the answerdelay to more than 5 rings.
Set the answer delay1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answersettingsis displayed,press OK.
3. Press or to display either Answer&recordor Answeronlyand press OK.
4. Answerdelayis displayed, press OK. Pressor to display the number of rings you want(2-10 rings or Time saver) and press OK. Savedwillbe displayed.
Set the maximum message length
You can set the maximum length that an answer
machine message can be: 1 minute, 2 minutes or 3minutes. The default setting is 3 minutes.
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answersettingsis displayed,press OK.
3. Answerandrecordis displayed, press OK.
4. Press to display Maximummsglengthandpress OK. Press or to select the length youwant and press OK. Savedwill be displayed.
1666 BT4500 UG [5].indd 43 09/04/2013 15:04
5/20/2018 BT4500 Big Button
44/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
44
When the message alert is setto On, the base will beep atregular intervals. The defaultsetting is On.
Set the message alert on or off1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answersettingsis displayed,press OK.
3. Answerandrecordis displayed , press OK.
4. Press to display Messagealertand press OK.
Then press or to display Onor Offandpress OK. Savedwill be displayed.
Call screening
When call screening is turned on and the answermachine takes a call, you can listen to the callerleaving a message. You can then identify the callerand decide whether to take the call in person.
Turn call screening on or off
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answersettingsis displayed,press OK.
3. Press to display Callscreeningand press OK.4. Press or to display Onor Offand select OK.
Savedwill be displayed.
The default setting is callscreening Off.
1666 BT4500 UG [5].indd 44 09/04/2013 15:04
5/20/2018 BT4500 Big Button
45/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 45
While screening, you canadjust the volume by pressing
or on the handset oron the base.
You can also stop a callerleaving a message by pressing
on the base during messagerecording. The caller will hear,
Thank you for calling, and thecall is automatically ended.
When you receive newmessages, the home screen willdisplay the number of messagesstored. The button on thebase will flash and the messagealert on the base will beep.
The number of messagesdisplayed includes all messagesstored, new and old (played).When a message is deletedthe display message will beupdated accordingly.
Each message is played back
with the day, date and time itwas received announced.
Using call screeningWhen the phone rings, wait for the answer machineto take the call. When the caller begins to leave amessage, the display will show Screening?If youwant to talk to the caller, press to take the call.This will stop the recording if its started.
Message playback using the handset1. From the home screen, selectPlay.
Or
Select Menu, AnswerPhoneis displayed, press OK.Press to display Playallmessagesandpress OK.
2. Your messages will start to play and the handsetwill display the number or the name if you haveCaller Display and a name/number match and thetime and date it was received. If you have any old(already listened to messages) these will be playedafter your new messages.
3. During playback, you can select Deleteto deletethe message or Stopto stop message playback.
1666 BT4500 UG [5].indd 45 09/04/2013 15:04
5/20/2018 BT4500 Big Button
46/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
46
New (unplayed) messages areplayed first (oldest to mostrecent) and then old (played)messages (oldest to mostrecent).
If the memory is full, the answerphone icon on the home screenwill display Fullunderneath it.
You can still enter the answerphone menu and playback yourmessages, however, you will seea warning message Memoryfull.Nomessagescanbeleft beforeyou enter the menu and Memoryfullwill be announced beforenew or old messages are played
back.Message playback is stopped ifyou receive an incoming call.
You can toggle between privateplayback through the handsetand handsfree playback bypressing the button. Thedefault is private playback.
You cant delete messages thatyouve not played yet.
Unless you delete a message,its automatically saved.
During playback you have the following options:or to adjust the playback volume.
to switch private playback through thehandset to handsfree playback.
or once to repeat the current message
playing from the beginning.
to delete the message.
or twice within a second to skip back to theprevious message.
or once to skip forward to the nextmessage.
press to replay the message slowly.
At the end of playback, you will hear, Endof messages, and the same message will be
displayed. The answer phone icon on the homescreen will be renumbered to take into account anydeleted messages.
1666 BT4500 UG [5].indd 46 09/04/2013 15:04
5/20/2018 BT4500 Big Button
47/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 47
To cancel deletion, when yousee the confirmation question,select No.
Delete a message1. SelectMenu,AnswerPhoneis displayed, pressOK.
2. Messagesis displayed, pressOK.
3. Press or to display the message you want todelete then press Options.
4. Press to displayDeletemessageand press OK.
Areyousure?will be displayed if its an old messageorWithoutlisteningif its a new message, press Yesto confirm.
Delete all old (played) messages
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press to display Deleteoldmsgsand press OK.
3. Areyousure?is displayed, select Yesto confirm(or Noto cancel).
Save a number in the answer phone message list to
your contacts
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Messages is displayed, press OK. Pressor to display the number you want to store thenpress Options.
3. Press to display Savenumberand press OK.
1666 BT4500 UG [5].indd 47 09/04/2013 15:04
5/20/2018 BT4500 Big Button
48/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
48
When the answer machine isswitched On, the text On willlight up on the button.
Memory fullIf there is only 10 seconds ofmemory capacity left when acaller is leaving a message theywill hear, Please complete yourmessage within 10 seconds. Ifa caller is still leaving a messagewhen the memory expires they
will hear, Memory full. Thankyou for calling, and the call willbe ended.
4. Enter the contact name and pressNext
.5. The number will be displayed, (edit if necessary byselecting Clearto delete digits and enter any newones). Select Saveto save the entry.
Using the answer machine from
the baseSwitch the answer machine on or off
Press to toggle between Onand Off.The setting is announced.
Message playback using the base
Press or to play messages back slowly.If you have messages they will be played, new(unplayed) messages first followed by old (played)messages.
During playback:
Press to stop playback. The base will returnto idle.
Press to pause and resume playback.
Press to delete the message being played.
1666 BT4500 UG [5].indd 48 09/04/2013 15:04
5/20/2018 BT4500 Big Button
49/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 49
If your answer machine
memory becomes full and it isset to Answer and record it willautomatically switch to Answeronly mode. Once messageshave been deleted and thereis memory available again, themachine will revert to Answerand record mode (unless
you have changed the modeyourself to Answer only usingthe handset menu).
You will need to deletemessages before your answermachine will be able to recordnew ones. To delete old (played)messages, see page 47 and 49.
If you dont press within3 seconds you will hear,Messages saved.
Press to skip forward to the start of the nextmessage.
Press to skip back to the start of the currentmessage.
Press twice to skip back to the start of theprevious message.
Press to increase or decrease the playbackvolume level.
At the end of playback the base will return to idlemode and messages will be renumbered to take intoaccount any deleted messages.
Delete all old (played) messages
1. In idle mode, press . The base will announce,To delete all old messages, press Delete, press
again within 3 seconds to delete all oldmessages. You will hear, All old messages deleted.
1666 BT4500 UG [5].indd 49 09/04/2013 15:04
5/20/2018 BT4500 Big Button
50/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
50
Remote accessWith remote access you can operate your answermachine from any Touchtone phone, even if youforget to turn on your answer machine before yougo out. You need to set a remote access PIN firstand then you will need to turn remote access On if
you want to use this feature.Set the remote access PIN for the first time
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press until Answersettingsis displayed,press OK.
3. Press to display Remoteaccessand
press OK.4. SetremoteaccessPinis displayed, press OK.
5. NewPIN:is displayed. Enter a 4 digit PIN of yourchoice and select OK.
6. ConfirmPIN:is displayed. Enter the 4 digit PINagain and select OK. The display will show Access
PINsaved.
1666 BT4500 UG [5].indd 50 09/04/2013 15:04
5/20/2018 BT4500 Big Button
51/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Answer machine 51
You cannot turn Remote accessOn until you have set a remoteaccess PIN.
The default setting is Off.
Remote Access must first beenabled to allow youto switch on the answermachine remotely.
Select Clearif you need to
delete any digits.Change the remote access PIN
1. Select Menu, AnswerPhoneis displayed, press OK.2. Press until Answersettingsis displayed,
press OK.3. Press to display Remoteaccessand press OK.4. Press to display ChangePINand press OK.5. Enter your old 4 digit PIN and select OK.
6. Enter the new 4 digit PIN, select OK, then enter thenew PIN again and select OK. The display will showNewPINsaved.
Turn remote access on or off
1. Select Menu, AnswerPhoneis displayed, press OK.
2. Press untilAnswer
settings
is displayed,press OK.
3. Press to display Remoteaccessand press OK.
4. On/Offis displayed, press OK.
5. Press or to display Onor Offand selectSave. Savedwill be displayed.
If you forget to switch on your answer machine
1. Call your number from another phone and let itring. After 20 rings the machine will switch on andanswer your call.
1666 BT4500 UG [5].indd 51 09/04/2013 15:04
5/20/2018 BT4500 Big Button
52/80
Answer machine
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
52
2. Press*and enter your 4 digit remote accessPIN when prompted. Play back your messages asshown below in, Operating your answer machineremotely. If you do not choose to switch youranswer machine On, it will switch off when the callis ended.
Operating you answer machine remotely1. Dial your phone number.
2. When you hear your outgoing message, press*and enter your 4 digit remote access PIN.
3. Follow the voice prompts to:
Play mainMenu
Play all messages
Skip back during playback
Delete a message during playback
Skip forward during playback
Turn answer machine on
Turn answer machine off
1666 BT4500 UG [5].indd 52 09/04/2013 15:04
Settings
5/20/2018 BT4500 Big Button
53/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
53
Choose from 15 handset
ringtones: 10 polyphonic and 5standard. The default externalringtone is Melody 1 and theinternal ringtone is Melody 2.
There are 5 handset ringervolume levels plus Ringer Off.The default setting is Level 3.If you turn the ringer off, the
icon will be displayed on thehome screen.
As a quick way to turn thehandset ringer off, pressand hold .
Handset settingsSet the handset ringtone for external or
internal calls
1. Select Menu, scroll to display Settingsandpress OK.
2. Soundsis displayed, press OK. Ringingis
displayed, press OK.3. Press or to display either External
ringtoneor Internalringtoneand press OK.
4. Press or to display and listen to themelodies and press OKto select your choice.Savedwill be displayed.
Set the handset ringer volume
1. Select Menu, scroll to display Settingsandpress OK.
2. Soundsis displayed, press OK. Ringingisdisplayed, press OK.
3. Press to display Ringingvolumeand press OK.Press to increase the volume or to decreaseor turn the ringer off. Press OKto save.
Settings
1666 BT4500 UG [5].indd 53 09/04/2013 15:04
5/20/2018 BT4500 Big Button
54/80
Settings
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
54
There are two handset tones:
keypad tones and confirmationtones. You can turn these on oroff, the default setting is On.
Keypad tones: when turned on,you will hear a beep after eachbutton press.
Confirmation tones: when
turned on, you will hear a toneafter each successful actionor after an error has occurred.This does not include thebattery charging tone when thehandset is placed on the base/charger, low battery or out ofrange warnings or tones used in
calls such as Call Waiting orCall Intercept.
There are 5 contrast levelsto choose from. The defaultsetting is Level 3.
Adjust the handset ringer tone
1. Select Menu, scroll to display Settingsandpress OK.
2. Soundsis displayed, press OK. Press to displayToneadjustmentand press OK.
3. Press or to display either Standard,Increasetrebleor Increasebassand press OK.Savedis displayed.
Turn the handset tones on or off
1. Select Menu, scroll to display Settingsandpress OK.
2. Soundsis displayed, press OK. Press to display
Handsettonesand press OK.3. Press or to display Keypadtonesor
Confirmationtoneand press OK.
4. Press or to display Tonesonor Tonesoffand press OK. Savedis displayed.
Change the handset display contrast
1. Select Menu, scroll to display Settingsandpress OK.
2. Press to display Displayand press OK.
1666 BT4500 UG [5].indd 54 09/04/2013 15:04
5/20/2018 BT4500 Big Button
55/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Settings 55
A handset name can be amaximum of 12 characters.If you name your handset,the handset number will beremoved, e.g. instead of sayingKitchen1 the name wouldjust be Kitchen. To revert backto the default handset name
(Handset x), delete all thecharacters and select Save.
The default setting for all callsettings is On.
3. Contrastis displayed, press OK.
4. Press or to select the level you want, thenselect OK.
Turn the screensaver on or off
1. Select Menu, scroll to display Settingsandpress OK.
2. Press to display Displayand press OK.3. Press to display Screensaverand press OK.
4. Press or to display Onor Offand press OKto save.
Change the handset name
1. SelectMenu
, scroll to displaySettings
andpress OK.
2. Press to display Handsetnameand press OK.
3. Edit the name by selecting Clearto deletethe characters, then enter the new name andselect Save.
Change the call settings1. Select Menu, scroll to display Settingsand
press OK.
2. Press to display Callsettingsand press OK.
1666 BT4500 UG [5].indd 55 09/04/2013 15:04
S i56
5/20/2018 BT4500 Big Button
56/80
Settings
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
56
If Auto answer is set to On you
can answer a call by lifting thehandset off the base. If its setto Off, youll need to lift thehandset off the base and thenpress . If Auto end is set toOn you can end a call by placingthe handset back in the base.
If Auto end is set to Off,youll need to press toend the call.
With Auto join calls set toOn you can automaticallyjoin an existing call fromanother registered handsetwithout being invited to join
the call, you can simply pressto join.
3. Press or to display either Autoanswer,Autoendcall, Autojoincallsor Firstringand press OK.
4. Press or to displayOnorOffand pressOKto save.
Base settingsSet the base ringtone melody
Choose from 5 base ringtones. The default is Melody 1.1. Select Menu, scroll to display Settingsand
press OK.2. Press to display Basesettingsand press OK.3. Ringingis displayed, press OK.4. Ringtoneis displayed, press OK. Press or to
display and listen to the melodies and press OK
to save your choice.Set the base ringer volume
There are 5 base ringer volume levels plus Ringeroff. The default is Level 3.
1. Select Menu, scroll to display Settingsandpress OK.
2. Press to display Basesettingsand press OK.
3. Ringingis displayed, press OK.4. Press to display Ringingvolumeand press OK.
Press to increase the volume or to decreaseor turn the ringer off. Press OKto save.
1666 BT4500 UG [5].indd 56 09/04/2013 15:04
S tti 57
5/20/2018 BT4500 Big Button
57/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
Settings 57
With First ring set to Off, an
incoming external call will bedisplayed visually before thehandset(s) start to ring for thesecond burst of ringing.
If you wish to revert to notusing a PBX access code, youneed to go into the PBX codemenu and delete all the digitsby selecting Clear, then selectSave.
The default system PIN is 0000.You can change this to yourown preferred 4-digit code.
The system PIN is used whenchanging certain settings andfor registration/de-registration.
If you make a mistake, selectClearto delete a digit.
PBX access code
If youre connected to a switchboard, you might needto enter an access code (e.g.9) before each number isdialled. Your BT4500 can store an access code whichis automatically dialled before each number.Set a PBX access code
1. Select Menu, scroll to display Settingsand
press OK.2. Press to display Basesettingsand press OK.3. Press to display PBXcodeand press OK.4. Enter the number you want (maximum of 4 digits)
and select Save.Change the system PIN
1. Select Menu, scroll to display Settingsandpress OK.2. Press to display ChangesystemPINand
press OK.3. If the current PIN is 0000, you will be prompted
to enter the new 4 digit PIN, then press OK. (Or, ifthe current PIN is not 0000, you will be prompted
to enter the old (current) 4 digit PIN first and thenselect OK. Then follow the prompts and enter thenew 4 digit PIN).
4. Enter the new 4 digit PIN again and selectOK.The display will show NewsystemPINsaved.
1666 BT4500 UG [5].indd 57 09/04/2013 15:04
Settings58
5/20/2018 BT4500 Big Button
58/80
Settings
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
58
If you reset the handset settingsall the handset settings willreturn to their default settings,e.g. the handset name, ringermelody, all volume levels,display and alarm settings.
If you reset the base settings all
the base settings will return totheir default settings, e.g. thebase ringer melody, all volumelevels, PBX access codes andanswer machine settings.
If you delete the handset andbase user data all your contactsand the calls list will be deleted
and your recorded outgoingmessages and all receivedanswer machine messages willbe deleted.
Reset the handset or base settings
1. Select Menu, scroll to display Settingsandpress OK.
2. Press to display Resetand press OK.3. Handsetsettingsis displayed, press OKor press
to display Basesettingsand then press OK.4. Handsetsettings?or Basesettings?is
displayed, select Yes.5. Resettingssettingsis displayed while the reset
takes place. Once finished settingsresetis displayed.
Delete the handset and base user data
1. Select Menu, scroll to display Settingsand
press OK.2. Press to display Resetand press OK.3. Press to display Deleteuserdataand
press OK.4. If the current system PIN is not 0000 you will be
prompted to enter the PIN then press OK. If it is
0000, you will continue straight to step 5.5. Deletefromallh/sets?is displayed, select Yes
to confirm (or Noto cancel).6. Deletinguserdatais displayed. Once finished,
All user data deleted is displayed.
1666 BT4500 UG [5].indd 58 09/04/2013 15:04
59Clock/Alarm
5/20/2018 BT4500 Big Button
59/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
59Clock/Alarm
The default time format is12 hour.
You must enter the full date:day, month and year.
If you didnt set the time and date when you firstset-up your phone then you will need to do sobefore you can set an alarm. The clock will also bedisplayed on the handset screen in idle mode.
If you have subscribed to a Caller Display service thetime and month will be set when you receive yourfirst call but you will still need to set the year.
Set the time format (12 or 24 hour)
1. Select Menu, scroll to display Clock/Alarmandpress OK.
2. Press to display Timeformatand press OK.
3. Press or to display either 12Hoursor 24
Hoursand press OK. Savedis displayed.Set the time and date
1. Select Menu, scroll to display Clock/Alarmandpress OK.
2. Press to display Time&dateand press OK.
3. Enter the time and select Next. Enter the date and
select Save. Savedis displayed.
1666 BT4500 UG [5].indd 59 09/04/2013 15:04
Clock/Alarm60
5/20/2018 BT4500 Big Button
60/80
Clock/Alarm
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
60
If you select Off the display willshow Alarm off and you willhear a confirmation tone.
If you set an alarm the displaywill show the time andfrequency setting after youselect Save.
If an incoming call is receivedwhile the alarm is going off,the alarm notification willimmediately stop and theincoming call will be shownon the display. The alarm willnot resume.
Set an alarm
1. Select Menu, scroll to display Clock/Alarmandpress OK.
2. Alarmis displayed, press OK.
3. Press or to display the alarm frequency youwant: Off, Ononce, Ondaily, MondaytoFridayor Saturday&Sundaythen press OK.
4. Enter the alarm time and select Save. Press orto select the alarm melody and press OK. Alarm
onis displayed.
Stopping the alarm when it goes off
When the alarm goes off, the selected melody will
play at an ascending volume, the handset backlightwill flash and the display will show the alarm time.The alarm will sound for 30 seconds and thenthe handset will return to idle, if the alarm isntstopped or set to snooze, it will sound once moreafter 1 minute.
To stop the alarm, press or selectStop
.To activate a ten minute snooze, select Snoozeor anyother button (except orStop). You can set snoozeas many times as you want until you select Stop.
1666 BT4500 UG [5].indd 60 09/04/2013 15:04
61BT Calling Features
5/20/2018 BT4500 Big Button
61/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
61
You need to subscribe to the
specific BT Calling Feature tobe able to use some of theseservices. You might have to paya fee.
For more details on BTsCalling Features, go tobt.com/callingfeatures, refer tothe user guide supplied when
you subscribed to the servicesof your choice or call BT free on0800 800 150.
If youre not connected to theBT network, some of thesefeatures may not be available.Call diversion services might
allow other divert options.Please contact your telephonenetwork provider for details.
Call Diversion will divertincoming calls to anothernumber of your choice. You canchoose all calls to be diverted orcalls only to be diverted when
the line is busy or only calls thatare not answered.
You can easily access a number of BT CallingFeatures using the Calling Features menu.Pre-stored numbers in the Calling Features menu
Call Diversion Reminder call
Ringback Anonymous Call Reject
Call Waiting
Using Call Diversion: set up, cancel or check status1. Select Menu, scroll to display Calling
Featuresand press OK.
2. CallDiversionis displayed, press OK.
3. Press or to display the diversion option youwant: Divertallcalls, Divertwhenbusyor
Divertifunans.. and press OK.4. Press or to display either: Setup
diversion, Canceldiversionor Checkdiversionand press OK.
5. If you selected Setupdiversion, you will needto enter the telephone number to divert to (or
press and select the number from yourcontacts), then select Setup. If you chose Canceldiversionor Checkdiversion, the service will becalled, follow the spoken instructions or listen forconfirmation/status.
BT Calling Features
1666 BT4500 UG [5].indd 61 09/04/2013 15:04
BT Calling Features62
5/20/2018 BT4500 Big Button
62/80
g
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
With the ring back feature you
can get an automatic call backfrom an engaged number. Noneed to dial a busy number overand over again. Just dial 5, waitfor a confirmation message andhang up. Your phone will keeptrying the busy number for upto 45 minutes.
Call Waiting lets you know if
another person is trying to callyou while youre on anothercall. If a second caller rings, youwill hear a beep in the handsetearpiece. If youve subscribedto Caller Display, the display willshow the callers details as well.
Cancel Ringback
1. Select Menu, scroll to display CallingFeaturesand press OK.
2. Press display CancelRingbackand press OK.
3. The service will be called and the display will showCancelling. Follow the spoken instructions orlisten for confirmation/status.
Using Call Waiting
1. Select Menu, scroll to display CallingFeaturesand press OK.
2. Press until Callwaitingis displayed, press OK.
3. Press or to display either Turnon, Turn
offor Checkand press OK. The service will becalled. Follow the spoken instructions or listen forconfirmation/status.
1666 BT4500 UG [5].indd 62 09/04/2013 15:04
BT Calling Features 63
5/20/2018 BT4500 Big Button
63/80
If you need some help, call us on 0800 145 6789*or go to bt.com/producthelp
g
Reminder call lets you book an
alarm call. Like an alarm clock,except it lets you book an alarmcall days in advance. Set repeatreminders every day or as aone-off call to remind you of aspecific event.
The type of calls you can barare: All outgoing calls, Intl.Nat & Mobile calls, Bar Intlcalls, Operator calls & texts, *
and # calls and Premiumrate calls.
Using Reminder call
1. Select Menu, scroll to display CallingFeaturesand press OK.
2. Press until ReminderCalldisplayed, press OK.
3. Press or to display either: Setupreminder,Cancelreminderor Checkreminderand pressOK. The service will be called. Follow the spokeninstructions or listen for confirmation/status.
Using call barring
1. Select Menu, scroll to display CallingFeaturesand press OK.
2. Press until Callbarringis displayed and press
OK.3. Press or to display either: Setupbarring,
Cancelbarringor Checkbarringand press OK.
4. If you selected Setupbarringyou will need topress or to display the type of calls youwant to bar then press OK. If you selected Cancel
orChe