BT Wholesale Products June, 2008 SOR Management Tool Angus Flett John Skingle

BT Wholesale ProductsJune, 2008www.btwholesale.com

SOR Management Tool

Angus FlettJohn Skingle


SOR Management Tool

What does it do?Captures Customer & BTW Statements Of Requirement (SOR) for

•Product Enhancements•New Products

Allows you to track the progress of your SORs and see product updates

WhyTo

•Keep you informed of progress

•Share our plans and targets dates to help you plan ahead and make decisions.

•Engage you in developing new products & services


SOR Management Tool

Objective•Keep you informed of SOR and development progress•Improve customer engagement in the e2e development process•Collaboratively develop new products in an agile manner using web technology

Benefits for you today• An SOR/Development management Portal • Visibility of all your active and historic SORs • Realtime data and updates from the Product Management community to you

Future Benefits •Visibility of Industry SORs•The ability to collaboratively develop industry SORs•The ability to collaborate on key projects activities Requirements capture Trials Share Working Documents

BT Wholesale ProductsApril, 2008www.btwholesale.com

What does the SOR Management Tool do?

•Tracks all SOR’s through the regulated SOR process•Targets First response 15 Working days•Targets Accept / Reject Initial Offer within 60 working days•Provides Regular Updates

SOR Submitted

SOR Acknowledged

(WD5)

First response(WD15)

Initial Offer(WD35)

Initial Offer(WD60)

Development / DeliveryProject

Workstack

Accept WD60Further consideration / Technical evaluation required

Accept WD35Commercial Change only

SOR Accepted

Rejected

Rejected WD 15 Rejected WD 35 / 60

Regular Customer Updates (Weekly)


What Does it Look Like?Visibility of all your SORs


What Does it Look Like?Registering an SOR


Confirmation of Registration & forecast response timescales

What Does it Look Like?


Progress Update E-mails



Basic Reporting Day 1


•Select a report•Run the report•Export to Excel

BT Wholesale ProductsApril 2008

When can I expect it? SOR Management Tool - Roadmap

Phase 1

SOR Management•Customer Portal•Submit & Track SOR’s Online•Realtime updates on Key Dates & progress•E-mail Change alerts

Trial & Test May 2008Launch June 2008

Phase 2

Development Management•View developments you are interested in

–Current Updates, Key Dates, Key Documents–Trial Management (Closed User group)–Blog Collaboration–Issue Management

SOR Management Enhancements•Performance Reports•Standard Reports•Share SOR’s with Industry

–Discuss SORs–Submit Industry SOR’s–Vote on SOR’s

Development Collaboration•Area to share and discuss working documents - Interface Specs, plans

Trial & Test June 2008Launch July – Aug 2008


SOR Management Tool Demonstration

Submit Statements of Requirements (SORs) for• new products• enhancements to existing products.

Register to track progress & get real-time updates via a management portal

Registered Portal Access Basic SOR Registration

https://btwholesale.sormanagement.net

https://btwholesale.sormanagement.net/createsor/default.aspx


What do I need to Do?

Register as a UserLogin: https://btwholesale.sormanagement.netClick on Not registered under the Login boxClick on User RegistrationComplete the formClick Submit . Once your registration has been validated you will be sent a password.

If you have submitted an SOR recently you may be already setup on the system. • Enter your e-mail address as the Username and ? As the password.• A password will be sent to you.

Review your SORs

Register New SORsClick Create SOR from within your management portal

If you don’t want to use the management portal you can log SORs directly at

https://btwholesale.sormanagement.net/createsor/default.aspx

Give us feedbackE-mail: [email protected] if you encounter any problems with the SOR Management

Tool.