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Faculty of Organisation and Management BSc (Honours) Tourism Management Title Local Residents’ Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong Name Chan Wing Ching Rachel Student No 91203351 Month Year April 2009

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  • Faculty of Organisation and Management

    BSc (Honours) Tourism Management

    Title Local Residents Perceptions and Attitudes towards

    Tourism Development on Lamma Island, Hong Kong Name Chan Wing Ching Rachel Student No 91203351 Month Year April 2009

  • Sheffield Hallam University

    Faculty of Organisation and Management

    Title Local Residents Perceptions and Attitudes towards

    Tourism Development on Lamma Island, Hong Kong FULL NAME Chan Wing Ching Rachel STUDENT No 91203351 SUPERVISOR Dr. Connie Mok In partial fulfilment of the requirements for the degree of Bachelor of Science in Tourism Management. MONTH YEAR April 2009

  • Sheffield Hallam University i

    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    ACKOWNLEDGEMENTS

    It is with deep gratitude that I have to thank Dr. Connie Mok, my supervisor, for

    her support and guidance throughout my research. With her expertise, she

    gave me lots of constructive comments and challenges that pushed me to

    strive for excellent in this research.

    Besides, I would like to express my sincere thanks to my American friend, Ms.

    Lorraine Kong for taking her precious time to help me to do the editing works

    on this paper.

    Last but not least, my great gratitude goes to my family and friends. This

    research could not have been completed without their encouragement and

    unfailing support.

  • Sheffield Hallam University ii

    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    ABSTRACT

    This paper focused on examination of perceptions and attitudes of Lamma

    residents towards tourism development on the island. Research was

    conducted in the major tourist areas of the island by employing a face-to-face

    survey. The questionnaire contained Likert scale statements concerning the

    tourism impacts in the social, economic and environmental dimensions.

    Independent t-tests and one-way ANOVA tests in Statistical Package for the

    Social Sciences (SPSS) were employed to investigate the attitudinal

    statements. The study was mainly based on the Social Exchange Theory. The

    results showed that residents hold favorable attitude towards the Lammas

    tourism although some residents presented their concerns about the negative

    impacts of tourism development. Another important contribution of this study

    reconfirmed the assumption on community attachment. It reported the

    attachment to community was negatively correlated to the residents overall

    attitudes. Furthermore, the views of community were not homogeneous.

    Residents income level and employment reliance on tourism were found to be

    the major factors which influenced their attitudes. It reconfirmed that those

    residents who were economically reliant on tourism had more favorable

    attitudes towards tourism development than those who were not. Research

    results serve as a reference source for monitoring resident attitudes and

    initiating community involvement for future sustainable development.

  • Sheffield Hallam University iii

    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    CONTENTS

    ACKNOWLEDGEMENTS i

    ABSTRACT ii

    CONTENTS iii

    LIST OF TABLES v

    LIST OF FIGURES vi

    Chapter 1 INTRODUCTION 1 1.1 TOURISM DEVELOPMENT IN LAMMA ISLAND 2

    1.1.1 Tourism Project in Recent Years 4

    1.2 THE PURPOSE OF THE STUDY 5 1.3 OBJECTIVES OF THE STUDY 7

    Chapter 2 LITERATURE REVIEW 8

    2.1 PERCEPTIONS AND ATTITUDES 9 2.1.1 Doxeys Irridex Model 10

    2.1.2 Bulter Destination Life Cycle Model 11

    2.1.3 Social Exchange Theory 14

    2.2 Relationships between Independent Variables and Resident Attitudes 16 2.2.1 Economic Dependency 17

    2.2.2 Socio-demographics 18

    2.2.3 Community Attachment 19

    2.2.4 Community Satisfaction 20

    2.2.5 Community Concerns 21

    2.2.6 Seasonality 22

    2.3 EFFECTS OF TOURISM IMPACTS ON RESIDENT ATTITUDES 23 2.3.1 Economic Impacts 23

    2.3.2 Social Impacts 25

    2.3.3 Environmental Impacts 26

    2.3.4 Path Analytic Model 27

    2.4 COMMUNITY INVOLVEMENT 29

  • Sheffield Hallam University iv

    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    Chapter 3 METHODOLOGY 31 3.1 RESEARCH INSTRUMENT 31

    3.1.1 Design of the Questionnaire 32

    3.2 SAMPLING 33 3.3 DATA COLLECTION 34 3.4 DATA ANALYSIS 35 3.5 LIMITATIONS OF THE RESEARCH 36

    Chapter 4 FINDINGS AND ANALYSIS 39 4.1 RESPONDENT PROFILE 39 4.2 ATTITUDINAL STATEMENT ASSESSMENT 40

    4.2.1 Overall Residents Perceptions & Attitudes 41

    4.2.1.1 Perceptions and Attitudes on Social Impacts 44

    4.2.1.2 Perceptions and Attitudes on Economic Impacts 45

    4.2.1.3 Perceptions and Attitudes on Environmental Impacts 47 4.2.2 Community Attachment 48

    4.2.3 Differences by Respondents Socio-demographics 50 4.2.3.1 Differences by Income Level 51

    4.2.3.2 Differences by Employment Reliance 53

    4.2.3.3 Differences by Length of Residence 55

    4.2.3.4 Differences by Frequency of Using Tourist Facilities 57

    4.2.3.5 Differences by Resident Relatives on the Island 59

    4.2.3.6 Differences by Age 61

    4.2.3.7 Differences by Education Level 64

    4.2.3.8 Differences by Property Ownership 66

    4.2.3.9 Differences by Gender 68

    4.3 THEORETICAL IMPLICATIONS 70

    Chapter 5 CONCLUSIONS 73

    Chapter 6 RECOMMENDATIONS 77 6.1 SUSTAINABLE TOURISM DEVELOPMENT ON LAMMA ISLAND 77 6.2 FURTHER RESEARCH 78

    REFERENCES 80

    BIBILOGRAPHY 88

    APPENDICES 89

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    LIST OF TABLES

    Table 2.1 Doxeys Irridex Model and Associated Features 10

    Table 2.2 Factors Identified and Tested by Various Researchers as

    Explanation of Residents Attitudes towards Tourism 17

    Table 4.1 Socio-demographic Characteristics of the Sample 40

    Table 4.2 Overall Responses to Tourism Statements 42

    Table 4.3 Ranking of Likert Scale Resident Attitudinal Statements 43

    Table 4.4 Indicators of Resident Attachment to the Community 48

    Table 4.5 Mean Scores and ANOVA Test for Residents Income Level 52

    Table 4.6 Mean Scores and t-test for Residents Employment

    Reliance on Tourism 53

    Table 4.7 Mean Scores and ANOVA Test for Communitys Length of

    Residence 56

    Table 4.8 Mean Scores and ANOVA Test for Residents Usage of

    Tourist Facilities 58

    Table 4.9 Mean Scores and t-test for Resident Relatives on the Island 60

    Table 4.10 Mean Scores and ANOVA Test for Residents Age 62

    Table 4.11 Mean Scores and ANOVA Test for Residents Education

    Level 64

    Table 4.12 Mean Scores and t-test for Residents Property Ownership

    on the Island 67

    Table 4.13 Mean Scores and t-test for Gender of Residents 69

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    LIST OF FIGURES

    Figure 2.1 Hypothetical Evolution of a Tourist Area 12

    Figure 2.2 Residents Willingness toward Further Tourism Development 15

    Figure 2.3 Partnership Model of Sustainable Tourism 29

    Figure 4.1 Levels of Community Attachment 49

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    Chapter 1 INTRODUCTION

    The worldwide advocacy of tourism in the past two decades had supported

    rapid development of the tourism industry in both developed and developing

    countries. In the twenty-first century, travel and tourism had become one of the

    worlds largest industries, it had even dominated the hospitality sector for

    several countries. The World Tourism Organization (UNWTO, 2008) estimated

    that there were 903 million tourists in 2007 which the UNWTO amounted to

    more than 10 percent of the worlds population. According to the study of the

    Tourism 2020 Vision (UNWTO, 2001), the UNWTO expected that the

    international tourist arrivals would reach 1.6 billion by the year 2020, and the

    estimation showed that East Asia and Pacific would share 397 million arrivals,

    which would be the second most rapid growth after Middle East.

    The Hong Kongs total tourist arrivals, which was majorly contributed by

    mainland Chinese tourists, had increased shapely since July 2003, when the

    government of the Peoples Republic of China encouraged mainland Chinese

    travelers to come to Hong Kong by introducing the Individual Visit Scheme. In

    2007, 17.2 million international tourists came to Hong Kong which made her

    became the fifteenth international tourism destination in the year (UNWTO,

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    2008). The Tourism 2020 Vision (UNWTO, 2001) also predicted that Hong

    Kong, as an individual inbound country, would be the next leading tourist

    destination when 57 million Chinese arrivals in 2020 would be taken into

    account.

    Murphy (1983, p180) argued that Tourism is a major agent of transformation.

    Tourism development changes society and it environment. The development

    of tourism, especially in a rapid pace, would significantly affect and even alter

    the life of the host community. Therefore, resident acceptance of tourism

    development is considered important for the long-term success of tourism in a

    destination (Andriotis and Vaughan, 2003, p183). The perceptions and

    attitudes, affecting the acceptance, of local residents towards tourism

    development had become a major issue across the world.

    1.1. Tourism Development on Lamma Island

    Lamma Island was at the southwest of the Hong Kong Island. With the size

    13.7 square kilometers, Lamma Island made itself the third largest island in

    Hong Kong. There were about six thousand people live on Lamma (C&SD,

    2006). With its well-known seafood meals and natural scenery, Lamma Island

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    was one of the most popular scenic attractions in Hong Kong. (Lamma

    Fisherfolks Village, 2006).

    In the past, tourism in Lamma Island grew slowly. The slow growth might be

    caused by lack of tourist attractions. At that time all one could find in Lamma

    were seafood and villages (HKTB, 2008a). In the year 2006 wind power

    electric generators Lamma Winds were built. With the conspicuous shape of

    Lamma Winds and spectacular scenery of the Hong Kong Island that one

    could view at the site of the generator, it had become a landmark since 2006

    (HEH, 2008b). The development of the windmill not only aroused the

    importance of sustainability and the environmental concerns in the community,

    but also helped to accelerate the tourism development on the island.

    Since it continuously contributed 1% to the total visitor number in the past few

    years, with the figure of 2,789,354 in 2007 (HKTB, 2008b), a few tourism

    projects were specifically organized and promoted. They aimed to utilize the

    natural resources of the island and showcase the local culture to rejuvenate

    Lamma Island. Meanwhile, it aimed not to over exploit or degrade those

    resources.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    1.2.1. Tourism Project in Recent Years

    Development of Ecotourism

    In order to attracted more people, that reaped more economic benefit and

    added more environmental value to the island, Green Lamma Green was

    jointly organized by Hongkong Electric Holdings and a non-government

    environmental organization called Conservancy Association. It was a

    three-year project implemented from the year 2005 to 2008 (HEH, 2008a).

    Green Lamma Green aimed at strengthen habitat conservations (of the rare

    animals) and peoples awareness of environmental protection, thus push the

    tourism of Lamma Island on the way to sustainable development

    (Conservancy Association, 2008). The project included tree caring,

    establishing eco-routes, tree planting alongside the trails, setting up

    educational signs that introducing ecological information, eco-tour guide

    trainings.

    Development of Cultural Tourism

    Hong Kong was once a small fishing village, so there were many traditional

    cultures and lifestyles that Hong Kong people follows. Even though Hong Kong

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    had already been a metropolis, these traditional cultural and lifestyle should

    not be forgotten or lost. Therefore, in order to provide opportunities for people

    to explore the long-age fisherfolk culture and lifestyle, Lamma Fisherfolks

    Village, that occupied area of 1,300 square meters with authentic fishing

    facilities, was opened in 2007, (Lamma Fisherfolks Village, 2006).

    The village was a showcase of the history of Hong Kongs fishery industry and

    indigenous community used to live in the islands typhoon shelter (HKTB,

    2009). Visitors could learn and even experience traditional fishing culture

    through various activities. It helped the development of tourism. Meanwhile,

    the establishment of the village could promote the historic uniqueness of Hong

    Kongs fishery culture.

    1.2. The Purpose of the Study

    In 2007 Policy Address, Hong Kong Government announced to image Hong

    Kong as an international convention, exhibition and tourism capital. Thus, it

    was believed that further effort was put on promoting development of tourism

    in the following years.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    However, tourism in Hong Kong was most likely to be developed in favor of

    business objectives. Development of tourism tended to concern economists

    viewpoints instead of environment supporters. Limited focus were put on

    enhancing the sustainability of Hong Kong and also the industry, hence, the

    studies related to this context were definitely limited.

    In recent years, ecotourism and cultural tourism had been aggressively

    developing on Lamma Island. In the course of development, the support from

    local residents, which acted as host communities, is critical factor since they

    would influence the performance of the local tourism industry (Murphy, 1985;

    Ap, 1992; Ko and Stewart, 2002). As Murphy (1985, p153) argued, if

    development and planning does not fit in with local aspirations and

    capabilities, resistance and hostility can raise the cost of business or destroy

    the industrys potential altogether. Therefore, this study aimed at providing

    meaningful results for local planners and tourism developers to monitor

    resident attitudes towards tourism development on Lamma Island.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    1.3. Objectives of the Study

    Local resident group is one of the crucial elements of tourism development as

    tourism is associated with the contacts and reactions of residents. Blank (1989,

    p4) stated that it is in communities that tourism happens. Therefore, as a part

    of community, the residents perceptions and attitudes like their acceptance

    and hospitality level are particularly influential towards the tourism

    development.

    Specifically, the aims of this study focused on the following objectives:

    1. To identify the overall perceptions and attitudes of the local residents of

    Lamma Island towards tourists and tourism development;

    2. To identify the relationship between overall perceptions and attitudes

    towards tourism and community attachment;

    3. To examine different variables in relation to Lamma residents attitudes

    towards tourism; and

    4. To make recommendations to Lamma Island on promoting the

    sustainability of tourism development

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    Chapter 2 LITERATURE REVIEW

    As the advocacy of sustainability in the past decades, tourism should be grown

    and managed according to the principles of sustainable development. The

    conference proceedings by UNWTO (2006) reported that the local

    communities were at the levels where tourism impacts are mostly keenly felt,

    conservation challenges must be met and culture is most affected. Therefore,

    many scholars asserted that the local community should be involved in the

    decision-making process and benefit sharing in order to achieve sustainable

    tourism development (Murphy, 1985; Swarbrooke, 1999; Hall and Richards,

    2003; Mason, 2003).

    Most researchers found that the initial attitudes towards tourism by local

    residents were critical to the community involvement for the tourism

    development (Murphy, 1981; Wang, Pfister and Morais, 2006). Consequently,

    the deep understanding of resident perceptions and attitudes helped to

    enhance the greater community involvement in sustainable tourism context,

    which was the common ultimate goal for destinations.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    2.1. Perceptions and Attitudes

    Perceptions has been defined as the process involved people selecting,

    organizing and interpreting information to form a meaningful picture of the

    world (Kotler and Armstrong, 1996). It would affect how people see and

    interpret the matters of the world. Attitudes has been defined as a state of

    mind of the individual toward a value (Allport, 1996, p24) and as an enduring

    predisposition towards a particular aspect of ones environment (McDougall

    and Munro, 1987, p87). It would be closely related to deeply held values and

    personality, but it would be also reinforced by individuals perceptions and

    beliefs of reality. However, according to Getz (1994), the changing conditions

    and perceptions affected the direction of attitudes.The dynamic nature of,

    individuals relationship with, or perception of tourism therefore evolved and

    differentiated individuals attitudes.

    As perceptions and attitudes influenced ones interpretations and mind, they

    would also affect individuals acceptance towards everything, including tourism

    development. Andriotis and Vaughan (2003) asserted that the resident

    acceptance of tourism development was considered and linked with the

    success of a given destinations tourism, especially the long-term one. Hence,

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    the unwilling host community was not conductive to an effective tourism

    development. Several models and theories proposed to evaluate what factors

    influencing residents perceptions and attitudes towards tourism development

    would be presented in the following paragraphs.

    2.1.1. Doxeys Irridex Model

    Doxeys Irridex Model (1975) was one of the most influential models to clarify

    the relationship between the impacts of tourism and local residents attitudes

    towards tourism. The Irritation Index or Irridex Model (1975) suggested that

    residents attitudes towards tourism might pass through a predictable

    sequence of reactions, from initial euphoria, through apathy and annoyance

    to antagonism, as perceived costs exceeded the expected benefits (see Table

    2.1).

    TABLE 2.1: DOXEYS IRRIDEX MODEL AND ASSOCIATED FEATURES

    Euphoria Visitors are welcome and there is little planning

    Apathy Visitors are taken for granted and contact becomes more formal

    Annoyance Saturation is approached and the local people have misgivings. Planners attempt to

    control via increasing infrastructure rather than limiting growth

    Antagonism Open expression of irritation and planning is remedial, yet promotion is increased to

    offset the deteriorating reputation of the destination

    Adapted from Doxey (1975) and Mason (2003, p22)

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    It argued that the increase the number of tourists and tourism development,

    the greater the emergence of hostility from local residents. In a recent study

    (Allen, Long, Perdue and Kieselbach, 1988), it was argued that

    low-to-moderate tourism development would be perceived as beneficial to the

    local residents, but their perceptions turned negative quickly as the

    development increased. Another scholar, Fridgen (1991) also asserted that

    residents began to have negative stereotypes about tourism and its

    development in the defined stage of antagonism.

    Doxeys Irridex was mainly a conjecture since individuals perceptions and

    attitudes might change in all directions time to time. Consequently, the

    sequential Irritation Index should not be construed as being deterministic and

    unidirectional.

    2.1.2. Butler Destination Life Cycle Model

    Among the major extrinsic factors found in the literature to be associated with

    community attitudes is the degree or stage of the host destinations

    development (Andriotis and Vaughan, 2003, p174). Butlers Tourist Area Life

    Cycle (TALC) Model (1980) was one of the most cited and popular

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    investigations of community perceptions. It identified five stages of tourism

    evolution at a tourist area. Stages were shown in Figure 2.1, including

    exploration, involvement, development, consolidation and stagnation,

    decline or rejuvenation (Butler, 1980). In the TALC model, the areas popularity

    would grow rapidly during the first stages, however, as levels of carrying

    capacity were reached the rate of increase in tourist numbers would decline

    (Butler, 2006).

    FIGURE 2.1: HYPOTHETICAL EVOLUTION OF A TOURIST AREA

    Num

    ber

    of T

    ouris

    t

    Time

    Adapted from Butler (1980)

    According to Johnson and Snepenger (2006), the TALC model was

    conceptually longitudinal, implicitly demanding any study of tourism dynamics

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    to view changes over time (Butler, 1980). All the tourism impacts evident in any

    communities were best viewed within a longitudinal context. For this study, it

    was linked to Doxeys Irridex model to discuss the residents attitudes and

    acceptance in relation to the level of tourism development.

    Nevertheless, the TALC model was one of the most controversial areas of

    tourism knowledge, since the tourism development varied in different

    situations and locations, at different scales with different capacity issues, and

    through different approaches (Butler, 2006). It was the reason why Butler

    (1980) stated that not all the tourist area moved directly into a higher level. It

    was also found that the resident groups applied in the TALC and Doxeys

    Irridex models contained a sense of homogeneity (Mason and Cheyne, 2000).

    Although the TALC model was proved by some researchers (Getz, 1994;

    Agarwhal, 1997), arguments were still raised. The study by Brougham and

    Butler (1981) challenged the homogenous characteristic and reported

    heterogeneous responses from the community. It was still a lack of empirical

    supports or appropriate evidences for the universal applicability of TALC

    model.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    2.1.3. Social Exchange Theory

    The local populations perceptions and attitudes could dictate the extent of the

    host communitys acceptability of tourism and thus its support (Andriotis, 2005).

    Bearing this in mind, Social Exchange Theory has been considered as a more

    appropriate theoretical framework in studying this tourism-community

    relationship. It described residents perceptions and attitudes, for both positive

    and negative, in relation to the tourism impacts from development (Ap, 2002;

    McGehee and Andereck, 2004; Andriotis, 2005). Ap (1992) asserted that

    residents evaluated tourism in terms of social exchange, that is, evaluate it in

    terms of expected benefits and costs obtained in return for the services they

    supply (p670). Specifically, the higher or more balanced the tangible or

    intangible resources exchanged, the more positively the tourism impacts were

    viewed by residents. Hence, the residents were keen to support further tourism

    development as to exchange beneficial for their well-being. Conversely, when

    the unbalanced resource exchange emerged, the exchange and tourism

    impacts were viewed as problematic and thus opposed to tourism

    development. The situation was illustrated in Figure 2.2.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    FIGURE 2.2: RESIDENTS WILLINGNESS TOWARD FURTHER TOURISM DEVELOPMENT

    Local

    Residents

    Support for further tourism development

    Restrictions to further tourism development

    Indicates increased benefits from tourism development

    Indicates decreased benefits from tourism development

    Adapted from Andriotis (2005)

    According to the study of communities in Colorado by Perdue, Long and Allen

    (1990), it found that personal benefits were closely related to perceived

    tourism impacts. The resident attitudes were formulated by the combination of

    the perceptions of the economic, social and environmental impacts.

    This sociological theory concerned the understanding of material, social or

    psychological trade-offs between individuals and groups in an interaction

    situation. It assumed that the social relations involved the trading and sharing

    of resources among parties seeking mutual benefit from the exchange

    relationship (Ap, 1992). Nevertheless, some researchers assumed that the

    tourism development comes with economic benefits in exchange for social

    and environmental impacts (Harrill, 2004).

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    Refer to the study of Virginia (Jurowski, Uysal and Williams, 1997), it found

    that the strongest effect of the economic gain variable was on social and little

    environmental impact variables. In the tourism context, Social Exchange

    Theory referred to the gains and losses made as a result of residents

    acceptance of tourists and tourist behaviors, and tourism related local changes

    in the socio-economic, cultural, political and environmental conditions (Nepal,

    2008, p46,47).

    2.2. Relationships between Independent Variables and Resident

    Attitudes

    In the past few decades, local communities perceptions and attitude towards

    tourism development had increasingly aroused interests from academicians,

    policy makers and tourism industry managers (Zamani-Farahani and Musa,

    2008). Other than the mentioned models and theories, based on Lankford and

    Howardss study (1994), Nepal (2008) stated that empirical studies suggest

    that significant variations in community attitudes and responses to tourism

    development exist, and are influenced by a multitude of variables (p47) shown

    in Table 2.2.

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    TABLE 2.2: FACTORS IDENTIFIED AND TESTED BY VARIOUS RESEARCHERS AS EXPLANATIONS OF RESIDENTS ATTITUDES TOWARDS TOURISM

    Factor Studies Degree or stage of the host

    destination development

    Doxey (1975); Allen et al. (1988); Johnson, Snepenger and Akis (1994); Gilbert and

    Clark (1997); Manson and Cheyne (2000); Andriotis and Vaughan (2003)

    Economic and/or employment

    dependency in tourism

    Brougham and Butler (1981); Murphy (1981, 1983); Sheldon and Var (1984); Lankford

    and Howard (1994); Mason and Cheyne (2000); Andriotis and Vaughan (2003);

    Length of residency Pizam (1978); Sheldon and Var (1984); Liu and Var (1986); Allen et al. (1988); Snaith

    and Haley (1999); Jackson and Inbakaran (2006)

    Community attachment, community

    satisfaction and community concerns

    Brougham and Butler (1981); McCool and Martin (1994); Getz (1994); Jurowski et al.

    (1997); Ko and Steward (2002); Harrill and Potts (2003); Napal, (2008)

    Seasonality Sheldon and Var (1984); Andriotis and Vaughan (2003)

    Gender Milman and Pizam (1988); Mason and Cheyne (2000); Harrill and Potts (2003) Age Brougham and Butler (1981)

    Education Andriotis and Vaughan (2003)

    Note: Only included those had empirical contributions to particular factors.

    As the characteristics of communities varied in different destinations, the

    influential levels of these variables were different. In this study, the factors

    influencing resident attitudes could be grouped under six headings and

    discussed in the following parts.

    2.2.1. Economic Dependency

    Ryan and Cooper (2002) asserted that direct economic dependency in the

    tourism context was the single most important factor affecting views, based

    on the study of Mason and Cheyne (2000). Many studies had found that local

    residents who were economically dependent on tourism tended to have more

    positive attitudes and favor tourist activities (Pizam, 1978; Brougham and

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    Sheffield Hallam University - BSc (Hons) Tourism Management Local Residents Perceptions and Attitudes towards Tourism Development on Lamma Island, Hong Kong

    Butler, 1981; Lankford and Howard, 1994; Gilbert and Clark, 1997; Harrill,

    2004). The studies revealed that residents concerning their personal benefits

    commonly focused attention on how much economic advantages they could

    gain, such as the local employment opportunities and economic diversity.

    Surprisingly, some contradictory studies were demonstrated. Teye, Sonmex

    and Sirakayas study of Ghana, Africa (2002) received a different point of the

    common findings, it found that the tourism-reliant residents and their family

    presented negative attitudes towards tourism. In addition, some researchers

    found that no significant differentiation was on the relationship between

    economic dependence and residents attitudes of tourism development (Liu

    and Var, 1986; Cavus and Tanrsievdi, 2003).

    2.2.2. Socio-demographics

    According to Faulkner and Tideswell (1997), socio-demographics were defined

    in the intrinsic dimension suggesting the heterogeneous nature of the

    community and, thus, residents perceptions and attitudes might vary

    depending on their own characteristics. Andriotis and Vaughan (2003) argued

    that these intrinsic socio-demographic variables, including gender, age,

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    education and income level, had varied influences on residents attitudes

    toward tourism. The major studies regarding socio-demographic variables had

    been focused on the length of residence rather than other variables (Liu and

    Var, 1986; Jackson and Inbakaran, 2006). However, some researches

    reported that older residents had less positive attitudes about tourism

    (Brougham and Butler, 1981). Also, it found that the female residents were

    more opposed to tourism development than the males (Mason and Cheyne,

    2000; Harrill and Potts, 2003).

    2.2.3. Community Attachment

    Community attachment, an important intrinsic factor other than economic

    dependency, had been defined as the extent and pattern of social

    participation and integration into community life, and sentiment or affect toward

    the community (McCool and Martin, 1994, p30). In the tourism context, the

    correlation between community attachment and length of residence had been

    proved and, hence, stated the reason why the researchers often used the

    length of residence alone as a measure of community attachment (Brougham

    and Butler, 1981; Jurowski et al., 1997; Napal, 2008).

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    In addition, many researches proved the consistent relationship between the

    length of residence and the residents attitudes (Lankford and Howard, 1994;

    Snaith and Haley, 1999), and asserted that the longer residents had lived in

    the community, the more likely they were to have negative attitudes towards

    tourism development (Jackson and Inbakaran, 2006, p358). With the

    correlation of the residence length, however, the community attachment and

    residents attitudes towards tourism were reported to be negatively correlated

    (Harrill, 2004; Nepal, 2008).

    Contradictorily, referred to Harrill and Potts (2003) and Vesey and Dimanche

    (2000), the researchers reported the contrast between their findings although

    they had the same survey instrument (Lankford and Howards 1994 Tourism

    Impact Attitude Scale). As a consequence, the exact correlation between the

    community attachment and the residents attitudes towards tourism varied

    from different communities and should subject to conditions.

    2.2.4. Community Satisfaction

    Apart from the mentioned variables influencing attitudes, past study had

    examined the correlation between community satisfaction and tourism

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    attitudes (Ko and Steward, 2002; Nepal, 2008). Getzs study of Spey Valley

    (1994) found that residents tended to have negative tourism attitudes when the

    depressed local economy and poor performance of tourism industry occurred.

    Residents tended to hold unfavorable attitudes and oppose tourism when the

    recreation services and opportunities were diminished, and vice versa

    (Lankford, Chen and Chen, 1994). Consequently, it was important to satisfy

    not only tourists but also community, in order to gain acceptance and support

    from the community for the successful and effective development of tourism.

    2.2.5. Community Concerns

    According to Nepal (2008), community concerns about tourisms negative

    impacts also influence resident attitudes (p48). Resident attitudes were

    influenced by the spatial factors which involved the physical distance between

    residents and tourists. The past researchers asserted that the closer the

    residents lived to the tourism core area, the more negative their perception of

    tourism were (Gursoy and Jurowski, 2002; Harrill and Potts, 2003). In addition,

    the host-to-guest ratio was considered. The study of Sheldon and Var (1984)

    reported that negative perceptions increased when the ratio increased. It might

    be related to the residents fear of the reducing ability to use the recreation

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    area if visitors increased.

    According to Nepals study of Central British Columbia, Canada (2008), other

    concerns would be increased cost of outdoor recreation and living, negative

    impacts from tourism infrastructure, degradation of the natural environment

    and declining aesthetic quality. Nevertheless, community was defined as

    heterogeneous group and, thus the site-specific conditions were considered as

    the most important factors influencing resident attitudes.

    2.2.6. Seasonality

    Seasonality was defined as an extrinsic factor which affected residents

    perceptions and attitudes, having a common impact on a community as a

    whole (Andriotis and Vaughan, 2003). Sheldon and Vars study of North Wales

    (1984) argued that the seasonal fluctuation in tourism demand was one of the

    main reasons for residents negative or positive attitudes towards tourism

    impacts. Residents tended to have more positive attitudes towards tourism

    during the low season period.

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    2.3. Effects of Tourism Impacts on Resident Attitudes

    Tourism is significant to destinations because of its enormous impacts on

    peoples lives and on the places in which they live (Hall, 2000, p1). Hence,

    tourism gave rise of different benefits and costs in various aspects. Murphy

    (1985) identified that perceptions and attitudes of residents were influenced by

    the perceived tourism impacts, mainly categorizing in economic, social and

    environmental. Nevertheless, some scholars argued that those impacts

    cannot easily be categorized solely social, environmental or economic, but

    tend to have several inter-related dimensions (Mason, 2003, p28). Those

    identified tourism impacts were also considered as the endogenous variables

    intervening the resident support for tourism (Jurowski et al., 1997). Refer to the

    aforementioned models and theories, several items of benefits and costs

    deriving form the previous researchers would be introduced.

    2.3.1. Economic Impacts

    Most studies on the impacts of tourism development concluded that resident

    attitudes were related to the economic activity level within the region (Johnson,

    Snepenger and Akis, 1994; Tosun, 2002). Other researches found that the

    significant correlation between resident attitudes and measures of economic

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    benefits and costs was associated with tourism (Milman and Pizam, 1988;

    Perdue et al., 1990; Lankford and Howard, 1994). Furthermore, according to

    Lankford and Howard (1994) and Jurowski et al. (1997), it was suggested that

    most residents deemed tourism as an economic development strategy,

    especially when the communities were not satisfied with the current situation,

    such as experiencing economic downturns (Sheldon and Var, 1984; Liu and

    Var, 1986; Perdue et al., 1990).

    Mathieson and Wall (1986) asserted that the potential gain and enhancement

    in the local economies was often brought by the tourism industry. Tourism

    provided opportunities for wealth redistribution and economic development

    (ESCAP, 2007, p14). Other beneficial economic activities included the

    generation of jobs, the increasing foreign exchange at the national level and

    the increasing opportunities for entrepreneurial activities (Sheldon and Var,

    1984; Milman and Pizam, 1988; Lankford and Howard, 1994; Jurowski et al.,

    1997; Lindberg and Johnson, 1997; Gursoy, Jurowski and Uysal, 2002).

    Alternatively, tourism could generate economic costs, such as higher cost of

    living leading to inflation within the region and higher proportions of imports

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    because of demonstration effect (Liu and Var, 1986; Akis, Peristianis and

    Warner, 1996; Gilbert and Clark, 1997; Lindberg and Johnson, 1997).

    2.3.2. Social Impacts

    In spite of the economic benefits, tourism development changed the society

    (Murphy, 1985) and induced influences on the host communities. Dogan (1989)

    claimed that tourism and thus the presence of tourists would change the

    socio-cultural structure and previous homogeneity of communities when

    contacted with other people. In the last two decades, with the advocacy of

    sustainability, increasing studies concerning the social impacts were

    conducted although most of the early studies concentrated on analyzing the

    economic effects of tourism development.

    The researches concluded that communities favored tourism development

    when it positively affected the quality of life and the community development

    (Milman and Pizam, 1988; Perdue et al., 1990; Akis et al., 1996). The

    community development favored by residents included the increasing

    recreation opportunities (Liu and Var, 1986; Perdue et al., 1990; Akis et al.,

    1996) and improving condition of public facilities (Sheldon and Var, 1984).

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    Furthermore, as tourists often desired to experience the host communities

    cultures, tourism could affirm the particular cultures and lead to community

    prides (Milman and Pizam, 1988; Lindberg and Johnson, 1997).

    Nevertheless, referred to Akis et al. (1996), several perceived social costs from

    tourism should be realized rather than initially overlooked or excessively

    discounted. The negative social consequences included traffic congestion

    (Sheldon and Var, 1984; Liu and Var, 1986; Lindberg and Johnson, 1997),

    increasing crime rate (Perdue et al., 1990; Mok, Slater and Cheung, 1991;

    Tosun, 2002), and overcrowding of public facilities (Lindberg and Johnson,

    1997).

    2.3.3. Environmental Impacts

    Tourism had been seen as a major cause of environmental damage to the

    environment rather than a force for enhancement and protection (Mason,

    2003, p53). Mathieson and Wall (1986) defined environmental impacts as the

    effects brought by tourism on the elements of both natural and built

    environments. However, tourism could stimulate measures to protect

    landscapes and wildlife, especially in the form of recently raised ecotourism. In

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    a recent study by Holden and Ewen (2002), it found that if there was more

    preparation for the tourists, it could be far less damage to the environment.

    In the tourism context, some researches reported that residents tended to

    concern with environmental adverse impacts, including litter and ecological

    degradation (Liu, Sheldon and Var, 1987), noise and property destruction,

    quality of the natural environment (Lankford and Howard, 1994).

    Furthermore, according to Murphy (1981) and Lindberg and Johnson (1997),

    tourism could not only contribute to but also detract from an aesthetically

    pleasing environment. Consequently, local residents deemed that the

    environmental protection was more important than the economic benefits

    tourism brought, (Liu and Var, 1986; Jurowski et al., 1997) along with the

    proper tourism planning and management.

    2.3.4. Path Analytic Model

    The study of Jurowski et al. (1997) developed the Path Analytic Model, which

    was fundamentally based on the theoretical basis in Social Exchange Theory.

    It clarified and reviewed the theoretical interrelationships of and the nature of

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    interplaying elements that affected the community support for the tourism

    development.

    It revealed that there were four perceived exogenous variables, including

    economic gain, resource use, community attachment and ecocentric attitudes,

    directly and indirectly affected the residents perception and evaluation on the

    tourism impacts, the influencing endogenous variables (Jurowski et al., 1997).

    Therefore, for examples, positive community support for tourism would be

    seen when the potential of economic gain came along; and the satisfied

    community resource users, residents as well as tourists, believed that the

    tourism development would finally benefit the economic and social aspects

    within the region. In addition, as previously mentioned, the degree of

    community attachment would influence the residents perception and therefore

    the evaluation towards the tourism impacts. According to Jurowski et al.(1997),

    the direct influence of ecocentric attitudes would be small but positive.

    Consequently, the residents tourism-related perception would be an outcome

    of assessing benefits and costs, thus their fundamental values obviously

    influenced their evaluation of such tourism impacts.

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    2.4. Community Involvement

    To achieve sustainable tourism development, various stakeholders (the public

    sector, tourism industry, voluntary sector, host community, media and tourists)

    were included. Host community was defined as all those people living within a

    tourist destination (Swarbrooke, 1999). As mentioned before, tourism

    happened within communities reacting with the local residents (Blank, 1989).

    Hence, the involvement of local residents is often regarded as the key to

    sustainable development yet these same residents are expected to be part of

    the tourism product and to share the benefits as well as they will inevitably

    share the costs (Taylor, 1995, p487).

    FIGURE 2.3: PARTNERSHIP MODEL OF SUSTAINABLE TOURISM

    New Trend of Sustainable Tourism

    Old Style of Sustainable Tourism

    Adapted from UNWTO (1993) and Swarbrook (1999)

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    Figure 2.3 showed the idea of partnership presenting the new trend towards

    sustainable tourism development. It explained in such a new trend, community

    was no longer just reacting with specific single element (in the form of old style

    of sustainable tourism). It was now inter-related with the tourism industry and

    environmental supports and precedent to other several stakeholders,

    presenting the new trend of concerning more about the environment and

    community.

    The rationale of community involvement was to ensure better quality of tourism

    development or less conflicts between hosts and guests by keeping

    democracy, giving voice to community, making use of local knowledge and

    shaping the way in which tourism developed (Swarbrooke, 1999).

    Therefore, investigating residents perceptions and attitudes could help to

    indirectly determine which extent of involvement they were willing to pay for

    the sustainable tourism development.

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    Chapter 3 METHODOLOGY

    Veal (1992) and Jennings (2001) argued that quantitative method was more

    objective and representative of the real world than the qualitative one.

    Moreover, the result might present biases if using qualitative method to

    conduct interview with several Lamma residents. As this study aimed at

    examining the overall perceptions and attitudes of Lamma Island instead of

    attitudes from one or several residents, so, quantitative method was more

    appropriate to collect primary data in forms of conducting survey. Quantitative

    method ensured that precise, statistical and up-to-dated data could be

    collected from the local community

    3.1. Research Instrument

    The survey was accomplished using a questionnaire for primary research. The

    questionnaire was adapted from Andriotis and Vaughan (2003). The

    questionnaire was originally developed for Crete, a Greek Island. Both Crete

    and the study area were islands and did not have long history of tourism, both

    of which were less than 50 years, therefore, the questionnaire was chosen for

    the study of Lamma Island.

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    The questionnaire tested the degree of perceptions and attitudes of residents

    on tourism impacts. In addition, it was modified to enhance the validity for

    suiting the case. Besides of the English version, the research instrument was

    then translated into Chinese, which was supported by the advice of a

    university graduate major in translation studies. Pilot test had to be conducted

    as approving the validity and accuracy of the Chinese translation (also see in

    Appendix 1 and 2).

    3.1.1. Design of the Questionnaire

    The questionnaire used for the survey comprised two parts.

    Part 1: Tourism Attitude Statements

    The questionnaire contained 26 statements concerning the economic, social

    and environmental impacts of tourism. Seven statements used in the analysis

    were developed to assess residents attitudes of the social impacts of tourism,

    12 statements dealt with the economic implication and 5 statements dealt with

    the environmental impacts. Two final statements sought to provide information

    on the overall opinion of tourism by the respondents.

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    The respondents were asked to rate the degree of the agreement with the

    statements, posing in negative and positive voices. The statement utilized the

    5-point Likert-type scale, representing a continuum from a value of 1 as

    strongly disagree to a value of 5 as strongly agree. Disagree, neutral and

    agree were aggregated between two distinctive categories for analysis

    purpose.

    Part 2: Socio-demographic Characteristics

    Nine nominal scale questions were set to concentrate the demographic

    information of respondents. The respondents were asked about gender, age,

    length of residence in Lamma Island, education level, tourism-related

    employment reliance and income level. Property ownership, existence of

    resident relatives on the island and frequency of using tourist facilities were

    also asked for the further analysis. The place of residence would not be asked

    in the study since all the respondents were supposed to live in Lamma Island.

    3.2. Sampling

    The chosen sample referred to the population of Lamma Islands residents

    aged 20 or over, who were presumed to be sensitive enough to the effects

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    brought by tourism. According to the governments publication (C&SD, 2006),

    the population size of citizens aged 20 or above was about four thousand.

    Given high sampling ratio, applying quantitative method in such a small

    population size made the study more representative and reliable than applying

    in a large population size.

    In this study, convenience sampling was applied as it was commonly applied in

    examining residents attitudes. Although it was the least desirable in and

    neither purposeful nor strategic sampling methods (Patton, 1990; Jennings,

    2001), the convenience sampling was one of the few mere methods enabling

    quick data collection.

    3.3. Data Collection

    As Nepal (2008, p50) mentioned that given the small size of the community, a

    face-to-face questionnaire interview was deemed more appropriate which is

    typical of most resident attitude research. This research involved face-to-face

    interviews with conveniently selected residents from Lamma Island in order to

    ensure the accuracy by reducing misinterpretation of the statements in the

    questionnaire.

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    The interviews were conducted at Lamma Island and the Central Pier 4 area.

    This survey was personally administered between 9:30am and 4:30pm on 17th

    and 19th February 2009 at Yung Shue Wan and Sok Kwu Wan respectively.

    The two places were chosen since they were the most outsider-visited places

    on the island compared to the other area. Before the noon time, the researcher

    stayed at the arrival area and interviewed the Lamma residents who had just

    got off ferries. In the afternoon, as residents in Lamma prefer staying in

    restaurants and shops, the researcher interviewed the local residents at shops

    and restaurants along the main streets on Lamma Island.

    Each interview took about 10 minutes to finish and a total of 61 unnamed

    questionnaires were completed and used for analysis. The three incomplete

    questionnaires would become invalid because of the missing data in the main

    analyzing context. As a result, a 95.3% overall response rate was achieved.

    3.4. Data Analysis

    The responses to the attitudinal statements were analyzed by employing

    Statistical Package for the Social Sciences (SPSS) version 16.0. Nine

    aforementioned socio-demographic factors were used as independent

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    variables and the 26 Likert five-point scale statements as the dependent

    variables.

    All the independent variables were analyzed by descriptive method to briefly

    showed respondents socio-demographic backgrounds. On other hand, all the

    26 attitudinal statements were precisely listed and ranked with their mean

    scores and standard deviations. It aimed to identify which statements and

    which dimension of tourism impacts respondents voted most agreement.

    Furthermore, independent t-tests and one-way ANOVA tests were used to

    determine any significant differences, different levels of agreement, with

    respect to the dependent variable between respondents by particular

    socio-demographic variables. It could help to identify which independent

    variable had the strongest varying effect in the respondents responses on the

    statements.

    3.5. Limitations of the Research

    Although the primary data was collected for specific purposes of the

    researchers current study, several limitations in this research methodology

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    should be noted. The main limitation was its resource-expensive nature

    (Jennings, 2001), especially in regard to personnel, time and finances. As a

    consequence, with the reason of the islands small physical and population

    size, a comparatively small sample sizes was involved. Hence, those primary

    data might not enable the researcher to reflect the real focus of this study, due

    to the misunderstanding, biases and refusal of expressing particular opinions

    in conducting questionnaires by small amount of local residents.

    Second, due to the restrictions of quantitative technique, information collected

    was limited and, thus, not all the detail attributes including in the

    aforementioned three main kinds of impacts could be investigated.

    Last but not least, Crete, the questionnaire originally developed for, was an

    urban area which partially differed to the Lamma Island, although both of them

    were islands. The survey was conducted in the more developed areas on the

    island (Yung Shue Wan and Sok Kwu Wan). Thus, the questionnaire only

    collected opinions of local residents living in relatively urban areas, but

    regardless the opinions of residents living in rural areas of Lamma Island. The

    results might present biases since the survey was conducted in specific area

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    rather than the entire island. Accordingly, the data interpretation should be

    made under special attention.

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    Chapter 4 FINDINGS AND ANALYSIS

    4.1. Respondent Profile

    The socio-demographic characteristics of the respondents were concluded in

    Table 4.1. It briefly introduced respondents socio-demographic background.

    Of the 61 respondents, 54 % were male and 46 percent female. The majority

    were in the age group between 30 and 39 years old with 33%, followed by the

    40 to 49 age group (30%). Education levels were also evenly distributed

    except the group having secondary education from secondary one to five

    (15%). 28% of respondents had advanced secondary education from

    secondary six to seven and another 28% possessed university- or tertiary-level

    education, while 30 % achieved primary education or less.

    More than half of the respondents had residence on Lamma Island less than

    20 years, with only 18% lived in the area over 20 years. 43% of respondents or

    their family members were employed in the tourism sector while another 57%

    respondents were not reliant to the tourism sector. The majority of respondents

    (38%) had a monthly income between HK$3,001 and 6,000 while 33% had an

    income less than HK$3,000, and 23% had an income between HK$6,001 and

    9,000; only 7% could earn HK$9,001 to 12,000 monthly.

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    TABLE 4.1: SOCIODEMOGRAPHIC CHARACTERISTICS OF THE SAMPLE

    N=61 Sample %

    Gender

    Male 33 54

    Female 28 46

    Age (years)

    20 to 29 7 12

    30 to 39 20 33

    40 to 49 18 30

    50 to 59 10 16

    Older than 59 6 10

    Education Level

    Primary education or less 18 30

    Secondary education (secondary 1 to 5) 9 15

    Advanced secondary education (secondary 6 to 7) 17 28

    University or tertiary education 17 28

    Length of Residence (years)

    1 to 10 27 44

    11 to 20 23 38

    21 to 30 9 15

    31 to 40 2 3

    Employment Reliance on Tourism

    Non-reliant 35 57

    Reliant 26 43

    Income Level (Hong Kong Dollars)

    $3,000 or below 20 33

    $3,001 to $6,000 23 38

    $6,001 to $9,000 14 23

    $9,001 to $12,000 4 7

    Note: Percentages (column) do not always total 100% due to rounding.

    4.2. Attitudinal Statement Assessment

    Regarding to the residents overall attitudes, the researcher would discuss the

    results in social, economic and environmental dimensions. The intervening

    statements were tested with all socio-demographic variables to reveal any

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    meaningful or interesting findings.

    4.2.1. Overall Residents Perceptions & Attitudes

    The results in relation to the responses to the 26 attitudinal statements were

    shown in Table 4.2. For all the statements, the Likert scale ranged from 1

    (strongly disagree) to 5 (strongly agree), with a midpoint of 3. There was an

    assumption that all statements indicated positive expression. It meant that all

    negative views (disagreement) lied between 1 and 3, while all the positive

    views (agreement) lied between 3 and 5. Referred to Table 4.2, the responses

    (mean) mainly concentrated within 2 and 4.

    The values of standard deviations (SD) were in a moderate range between 0.6

    and 1.3. It indicated the consensus among Lamma residents attitudes towards

    tourism. The central tendency might be another reason of such moderate

    ranged standard deviation. It was occurred due to the respondents tended not

    to be willing to provide responses at the extreme ends of the scales. For the

    further investigation of the resident attitudes in social, economic and

    environmental dimensions, average mean scores (shown in Table 4.2) were

    found to ensure the same basis of comparison for each dimension.

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    TABLE 4.2: OVERALL RESPONSES TO TOURISM STATEMENTS

    Statements Mean SD

    I. Social Impacts Mean = 3.31 1. Tourism encourages a variety of cultural activities by the local population (e.g., crafts, arts). 3.10 .851

    2. Tourism has led to an increase of infrastructure for local people. 4.20 .726

    3. The money that tourism brings in is of benefit to the whole community. 3.23 .783

    4. The impacts of tourism are advantageous to your family. 3.13 1.087

    5. The impacts of tourism are advantageous to the social life. 3.03 1.154

    6. Our household standard of living is higher because of the money that tourists spend on

    Lamma Island.

    3.64 .857

    7. Tourism gives benefits to most people on Lamma Island. 2.84 1.214

    II. Economic Impacts Mean = 3.18

    8. The impacts of tourism are advantageous to Lamma Islands economy. 4.13 .618

    9. The impacts of tourism are advantageous to Hong Kong government income. 3.57 .763

    10. The impacts of tourism are advantageous to employment. 3.33 1.106

    11. Tourism attracts more spending on Lamma Island. 3.54 .886

    12. Tourism attracts more investment on Lamma Island. 3.21 1.156

    13. There should be no government incentives for tourism development. 2.87 .903

    14. Prices of many goods and services on Lamma Island have increased because of tourism. 3.92 .823

    15. Nonresidents should be allowed to develop tourism attractions on Lamma Island. 3.15 .833

    16. Most of the money earned from tourism ends up going to business owned Lamma Islanders. 3.21 1.112

    17. Non- Lamma Islander-owned businesses are beneficial for the regions tourist industry. 2.54 1.272

    18. There should be a special tax on tourists. 2.39 1.187

    19. Tourism creates more jobs for local people than for foreigners on Lamma Island. 2.34 1.063

    III. Environmental Impacts Mean = 3.18

    20. This community should control tourism development. 3.49 .924

    21. Tourism provides an incentive for the restoration of historical buildings. 3.66 1.153

    22.The construction of hotels and other tourist facilities has benefited the natural environment on

    Lamma Island.

    3.72 1.157

    23. Tourism provides an incentive for the conservation of natural resources. 2.07 .946

    24. The impacts of tourism are advantageous to the environment. 2.95 .939

    IV. Overall Impacts

    25. Overall, the benefits of tourism are greater than the costs to the people of Lamma Island. 3.46 .765

    26. Overall, the benefits of tourism are greater than the costs to Hong Kong as a whole. 3.02 .866

    Note: For all the statements, the Likert scale ranged from 1 (strongly disagree) to 5 (strongly agree).

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    TABLE 4.3: RANKING OF LIKERT SCALE RESIDENT ATTITUDINAL STATEMENTS

    Ranking Statement Dimension Mean

    1 Tourism has led to an increase of infrastructure for local people. Social 4.20

    2 The impacts of tourism are advantageous to Lamma Islands economy. Economic 4.13

    3 Prices of many goods and services on Lamma Island have increased because of tourism. Economic 3.92

    4 The construction of hotels and other tourist facilities has benefited the natural environment on

    Lamma Island. Environmental 3.72

    5 Tourism provides an incentive for the restoration of historical buildings. Environmental 3.66

    6 Our household standard of living is higher because of the money that tourists spend on

    Lamma Island. Social 3.64

    7 The impacts of tourism are advantageous to Hong Kong government income. Economic 3.57

    8 Tourism attracts more spending on Lamma Island. Economic 3.54

    9 This community should control tourism development. Environmental 3.49

    10 Overall, the benefits of tourism are greater than the costs to the people of Lamma Island. Overall 3.46

    11 The impacts of tourism are advantageous to employment. Economic 3.33

    12 The money that tourism brings in is of benefit to the whole community. Social 3.23

    13 Most of the money earned from tourism ends up going to business owned Lamma Islanders. Economic 3.21

    13 Tourism attracts more investment on Lamma Island. Economic 3.21

    15 Nonresidents should be allowed to develop tourism attractions on Lamma Island. Economic 3.15

    16 The impacts of tourism are advantageous to your family. Social 3.13

    17 Tourism encourages a variety of cultural activities by the local population (e.g., crafts, arts). Social 3.10

    18 The impacts of tourism are advantageous to the social life. Social 3.03

    19 Overall, the benefits of tourism are greater than the costs to Hong Kong as a whole. Overall 3.02

    20 The impacts of tourism are advantageous to the environment. Environmental 2.95

    21 There should be no government incentives for tourism development. Economic 2.87

    22 Tourism gives benefits to most people on Lamma Island. Social 2.84

    23 Non- Lamma Islander-owned businesses are beneficial for the regions tourist industry. Economic 2.54

    24 There should be a special tax on tourists. Economic 2.39

    25 Tourism creates more jobs for local people than for foreigners on Lamma Island. Economic 2.34

    26 Tourism provides an incentive for the conservation of natural resources. Environmental 2.07

    Note: Means based on a 5-point scale: 1= strongly disagree, 2= disagree, 3= neutral, 4= agree, 5= strongly agree.

    Regarding to Table 4.3, for the two separated single statements concerning the

    overall opinions to Lamma Island and the whole Hong Kong by the local

    residents, the statement overall, the benefits of tourism area greater than the

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    costs to the people of Lamma Island reported the mean score of 3.46, ranking

    10th among all statements. Its mean score was higher than the statement

    concerning the overall view towards tourism development in the whole Hong

    Kong (ranked 19 with mean score of 3.02). Therefore, it concluded that

    Lamma residents perceived the tourism trade-offs of benefits and costs on the

    island better than the one of Hong Kong as a whole.

    Furthermore, Table 4.3 showed that the 19 out of the 26 statements (73%) had

    a value higher than 3, suggesting these 19 statements are in agreement region.

    It revealed that the residents have positive views of tourism development on

    Lamma Island. The attitudes regarded to particular dimension were reported in

    the followings.

    4.2.1.1. Perceptions and Attitudes on Social Impacts of Tourism

    According to Table 4.2, almost all the social attitudinal statements showed the

    residents positive views by presenting the mean scores slightly higher than the

    midpoint, although only one statement tourism gives benefits to most people

    on Lamma Island showed the negative view (mean= 2.84). The possible

    explanation of it was that the majority of respondents income levels were not

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    more than HK$6,000. It meant residents might believe the existence of uneven

    economic distribution in the area. The average mean score of social dimension

    (3.31) was the highest among the three tourism impacting dimensions, so it

    suggested that the Lamma residents had favorable views on the social impacts

    of tourism.

    Besides, there was a statement presenting strongest agreement on the

    attitudinal statement concerning social impacts of tourism, with mean score

    higher than 4 (see Table 4.3). The statement tourism has led to an increase of

    infrastructure for local people was ranked number 1, rating the highest among

    all 26 attitudinal statements with the mean score of 4.20. It meant that the

    residents favored tourism development in the area since they strongly agreed

    tourism could benefit the community in terms of its infrastructure coming along.

    4.2.1.2. Perceptions and Attitudes on Economic Impacts of Tourism

    Refer to Table 4.3, the second highest rated statement the impacts of tourism

    are advantages to Lamma Islands economy (mean= 4.13) and the third

    highest rated statement 'prices of many goods and services on Lamma Island

    have increased because of tourism (mean= 3.92) were to evaluate economic

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    dimension which was influenced by tourism development. The results revealed

    that the residents hold positive attitudes because they believed tourism could

    benefit their community as they could earn more by charging higher and it

    would benefit to the local economy.

    On other hand, the statement tourism creates more jobs for local people than

    for foreigners on Lamma Island was ranked the lowest in the economic

    dimension (mean= 2.34). As shown in Table 4.3, among the 7 statements that

    rated below 3, there were 4 statements concerning economic aspect. It

    reflected that local residents perceived the tourism brought economic benefits

    and employment would be leaked out to the non-islanders and foreigners

    although they might benefit to the tourism development. Surprisingly, residents

    opposed the special tax on tourists even though it assumed that it could

    provide quick financial return on the community. It might be because they

    believed it would harm the communitys economic development if the special

    tax was established.

    However, generally, it concluded that the respondents hold positive rather than

    negative views on the economic dimension since the 8 out of 12 economic

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    attitudinal statements showed the means over the midpoint of 3 and the

    average mean score was 3.18 (see Table 4.2), determining the overall

    favorable attitudes of local residents.

    4.2.1.3. Perceptions and Attitudes on Environmental Impacts of Tourism

    Among the five environmental attitudinal statements, three were rated over the

    midpoint and the rest were scored below the midpoint (refer to Table 4.2).

    Besides, with the average mean score of 3.18 (see Table 4.2), the Lamma

    residents perceived tourism impacts positively in respect of environmental

    context. Among the 5 statements focusing on environmental dimension, the

    statements the construction of hotels and other tourist facilities has benefited

    the natural environment on Lamma Island and tourism provides an incentive

    for the restoration of historical buildings were rated higher the midpoint which

    were tended to 4, with the mean scores of 3.72 and 3.66 respectively. It

    reflected the residents thought tourism could benefit the physical appeal of the

    area in terms of buildings appearance.

    However, it was interesting that the statement tourism provides an incentive

    for the conservation of natural resources was ranked the last among all

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    statements with the lowest mean score of 2.07. It might be due to the local

    residents did not think the tourism could help conserving the natural resources

    of the island. Perhaps, the recent ecotourism project Green Lamma Green

    was not well-promoted to or recognized by the locals.

    4.2.2. Community Attachment

    The community attachment, which was defined as an important intrinsic factor

    in the previous chapter, might influnce the resident attitudes towards tourism.

    Three socio-demographic items were identified in relation to community

    attachment shown in Table 4.4.

    TABLE 4.4: INDICATORS OF RESIDENT ATTACHMENT TO THE COMMUNITY

    Item N=61 Sample % Statistical Calculation

    Length of Residence (years) Allocation for Weighted Scores:

    1-10 yrs=1, 11-20 yrs=2,

    21-30 yrs=3, 31-40 yrs=4,

    and 40 yrs=5

    1 to 10 27 44

    11 to 20 23 38

    21 to 30 9 15

    31 to 40 2 3

    More than 40 0 0

    Property Ownership Allocation for Weighted Scores:

    Rent=1, Own=2 Rent 25 41

    Own 36 59

    Resident Relatives Allocation for Weighted Scores:

    None=1, Having Relatives=2

    None on the island 31 51

    Having residents on the island 30 49

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    In addition to the length of residence disscussed before in the respondent

    profile (refer to Table 4.1), Table 4.4 concluded that 59% of respondents

    owned properties on the island and the rest (41%) rented houses or stores for

    living. 49% had resident relatives on Lamma Island and 51% did not have any.

    To measure the community attachment, weighted score was calculated by the

    method used in Nepals (2008) study of Central British Columbia. Responses

    to three items (shown in Table 4.3) were combined and the total score was

    divided by three to calculate the weighted scores. Hence, the minimum and

    maximum weighted scores were 1 and 3 respectively.

    FIGURE 4.1: LEVELS OF COMMUNITY ATTACHMENT

    Note: Low level= weighted score 1 to 1.66, moderate level= weighted

    score 1.67 to 2.33, and high level= 2.34 to 3.

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    Afterwards, based on the weighted scores, three level of community

    attachment (see Figure 4.1) were classified into groups of low level (72%),

    moderate level (26%) and high level (2%). The mean score of the three levels

    of community attachment was 1.60 with standard deviation of 0.39. The mean

    score and the distribution of the three groups indicated that the Lamma

    residents were classified to low attachment to their community.

    There were 19 out of 26 resident attitudinal statements (73%) had a value

    higher than the identified midpoint of 3 (refer to Table 4.3). Therefore, in

    respect of the above mentioned socio-demographic variables, the findings

    could be interpreted that the lower community attachment of the residents was

    the more favorable towards tourism impacts.

    4.2.3. Differences by Respondents Socio-demographics

    In this part, the researcher showed all the differences in residents votes of

    attitudinal statements in respect of nine independent socio-demographic

    variables. It was considered that the significant differences existed when the

    values were equal or smaller than 0.05. Hence, the smaller the value of

    significance had the most significant differentiation.

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    4.2.3.1. Differences by Income Level

    Income level of residents was important as a discriminator of attitudes towards

    tourism development. From the results of ANOVA test (shown in Table 4.5), 16

    out of 26 statements (62%) presented significant variations. In the table, the

    income level showed the strongest varying effects especially on the economic

    aspect by presenting 9 significant figures and also 4 to the social attitudinal

    statements.

    The findings reflected that respondents with different income level had different

    attitudes towards tourism development on Lamma Island. Taking the statement

    the impacts of tourism are advantageous to employment (concerning the

    economic dimension) as an example, residents with income HK$6,001 to

    9,000 rated this statement the highest (mean= 4.36), but the group with

    income HK$3,001 to 6,000 rated this statement the lowest with the mean score

    of 2.70. It was not difficult to understand that residents with different income

    level might have various values, especially on the economic context. For

    example, they would have different expectation in which tourism could benefit

    to them.

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    TABLE 4.5: MEAN SCORES AND ANOVA TEST FOR RESIDENTS INCOME LEVEL

    Income Level (Mean)

    F ratio

    Statement 1 2 3 4 Sig.

    I. Social Impacts

    1. Tourism encourages a variety of cultural activities by the local population

    (e.g., crafts, arts).

    3.15 3.00 3.14 3.25 .175 .913

    2. Tourism has led to an increase of infrastructure for local people. 4.10 4.39 4.21 3.50 1.993 .125

    3. The money that tourism brings in is of benefit to the whole community. 3.50 3.04 2.93 4.00 3.631 .018*

    4. The impacts of tourism are advantageous to your family. 2.75 2.83 3.93 4.00 5.972 .001**

    5. The impacts of tourism are advantageous to the social life. 2.80 2.57 4.07 3.25 6.948 .000**

    6. Our household standard of living is higher because of the money that tourists

    spend on Lamma Island.

    3.45 3.48 4.07 4.00 2.133 .106

    7. Tourism gives benefits to most people on Lamma Island. 3.90 2.48 2.00 2.50 12.954 .000**

    II. Economic Impacts

    8. The impacts of tourism are advantageous to Lamma Islands economy. 4.15 4.09 4.36 3.50 2.178 .101

    9. The impacts of tourism are advantageous to Hong Kong government income. 4.00 3.39 3.57 2.50 6.609 .001**

    10. The impacts of tourism are advantageous to employment. 3.15 2.70 4.36 4.25 11.747 .000**

    11. Tourism attracts more spending on Lamma Island. 3.25 3.43 4.14 3.50 3.330 .026*

    12. Tourism attracts more investment on Lamma Island. 3.05 3.26 3.21 3.75 .421 .739

    13. There should be no government incentives for tourism development. 2.75 2.83 2.93 3.50 .796 .501

    14. Prices of many goods and services on Lamma Island have increased

    because of tourism.

    3.80 3.70 4.21 4.75 2.924 .042*

    15. Nonresidents should be allowed to develop tourism attractions on Lamma

    Island.

    2.95 2.87 3.71 3.75 4.873 .004**

    16. Most of the money earned from tourism ends up going to business owned

    Lamma Islanders.

    3.30 3.70 2.64 2.00 5.198 .003**

    17. Non- Lamma Islander-owned businesses are beneficial for the regions tourist

    industry.

    3.30 2.26 2.14 1.75 4.335 .008**

    18. There should be a special tax on tourists. 1.70 2.74 3.21 1.00 10.215 .000**

    19. Tourism creates more jobs for local people than for foreigners on Lamma

    Island.

    3.00 2.00 2.07 2.00 4.442 .007**

    III. Environmental Impacts

    20. This community should control tourism development. 3.10 3.43 4.14 3.50 4.091 .011**

    21. Tourism provides an incentive for the restoration of historical buildings. 3.60 3.87 3.64 2.75 1.109 .353

    22. The construction of hotels and other tourist facilities has benefited the natural

    environment on Lamma Island.

    4.00 3.35 4.07 3.25 1.920 .137

    23. Tourism provides an incentive for the conservation of natural resources. 1.75 2.48 2.00 1.50 2.962 .040*

    Continue on next page

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    TABLE 4.5: CONTINUED

    Income Level (Mean)

    Statement 1 2 3 4 F ratio Sig.

    III. Environmental Impacts

    24. The impacts of tourism are advantageous to the environment. 2.75 3.39 2.43 3.25 4.135 .010**

    IV. Overall Impacts

    25. Overall, the benefits of tourism are greater than the costs to the people of

    Lamma Island.

    3.50 3.39 3.43 3.75 .269 .847

    26. Overall, the benefits of tourism are greater than the costs to Hong Kong as a

    whole.

    3.10 3.30 2.50 2.75 2.960 .040*

    Note: *p 0.05 and **p 0.01. Income level 1: HK$3,000 (N=20), income level 2: HK$3,001- 6,000 (N=23), income level 3:

    HK$6,001- 9,000 (N=14), and income level 4: HK$9,001 - 12,000 (N=4).

    4.2.3.2. Differences by Employment Reliance

    TABLE 4.6: MEANS SCORES AND t-TEST FOR RESIDENTS EMPLOYMENT RELIANCE ON TOURISM

    Employment Reliance (Mean)

    Statements Non-Reliant Reliant t value Sig.

    I. Social Impacts

    1. Tourism encourages a variety of cultural activities by the local population (e.g.,

    crafts, arts).

    3.00 3.23 -1.049 .299

    2. Touris