Business & ManagementBSB40207- Certificate IV in Business

The Certificate IV in Business is dedigned to provide you with the necessary skills for middle management in business/office/administration environments. This course is appropriate for those with supervisory or limited management responsibilities within a number of business sectors including small business, medium sized enterprises or a business unit in a larger organization.

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts including customer services, administration, developing business networks and marketing. They apply solutions to defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course Objective

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Business Management

For Local Students

Qualification Students successfully completing the course will receive the Nationally Recognised; BSB40207 Certificate IV in Business.

Course DurationThis course is offered for Six Months or 26 Weeks including Holidays on a full time basis.

Contact Hours 20 hours per week for 18 weeks.

Career OpportunitiesOn successful completion of the Certificate IV in Business, BSB40207; the graduates will obtain the basic necessary skills and knowledge to work in customer service roles in a variety of industries.

Course FeeFor Government funded places, please contact Student Admin.

Fees and Charges are subject to change without prior notice. Material Fee will be charged extra.

Admission Requirements and Prerequisite Applicants must be at least 18 years or over.

Academic Requirements To gain entry to this course, participants should have successfully completed year 12 or secondary studies in applicants home country equivalent to an Australian Year 11* or 12 qualification. (*Subject to the Country Assessment Level)

Mature age students will also be considered without minimum education requirement but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements. Candidates are advised to submit relevant work experience evidenced by work reference letter on company letterhead; work samples; and curriculum vitae.

Teaching MethodsThis program is delivered in a classroom based environment and also the simulated work place environment if applicable. The delivery may include face to face teaching, lectures, discussions, workshop activities, field trips, research; Computer based tasks, home based learning activities group works, supervised practical sessions.

Assessment Assessments may comprise of written assignments and project works. Assessments may also include observations, portfolio of evidence, third party reports and work place projects.

Course StructureCore Units Unit Name BSBOHS407A Monitor a safe workplace

Elective Units BSBCUS403A Implement customer service standards BSBADM405B Organise meetings BSBCMM401A Make a presentation BSBLED401A Develop teams and individuals BSBMKG414B Undertake marketing activities BSBREL401A Establish networks BSBRES401A Analyse and present research information BSBWOR404A Develop work priorities BSBCUS501A Manage quality customer service

Business & ManagementBSB40207 - Certificate IV in Business

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- Students completing AITT Diploma courses may be eligible for credits into relevant Degree programs in the Australian Universities. For further clarifications, please contact AITT.

- Candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package

www.aitt.vic.edu.auAustralian Institute of Technical Training Pty. Ltd.Level 3 475-485 Flinders Lane Melbourne Victoria 3000 AUSTRALIAPh + 61 3 9620 1100| F + 61 3 9620 1122 | E admissions@aitt.vic.edu.au

CRICOS Provider Code 02868J | Registered Training Organisation No. 21978

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