Bryce Care Training Services Ltd

Bryce care Training ServiceS

Training & Development BrochureTraining TaiLOreD TO MeeT yOUr neeDS

Phone: 01639 700011 • Fax: 01639 700491Email: [email protected] • Web: www.bcts.org.uk

• Synopsis

• Our Trainers

• History Of Company

• Section 1 : Health & Safety Courses

• BCTS Emergency First Aid Course

• Emergency First Aid At Work (EFAW)

• Hse First Aid At Work (FAW)

• Food Safety Level 2 Award In Food Safety

• Food Safety Level 3 Award In Food Safety

• Level 1 Food And Nutrition Skills For Those Providing Care

• Fire Awareness

• C.O.S.H.H (Control Of Substances Hazardous To Health)

• Moving And Handling

• Manual And People Handling NHS Passport And Infor-mation Scheme 2 Days

• HABC Level 2 Award In Moving People Safety

• BCTS Health And Safety In A Health And Social Care Setting

• HABC Level 1 Award In Health And Safety In The Workplace



• Section 2 : Health & Social Care Training & Development Courses

• Understanding Dementia

• Adult Protection (Recognition And Referral)

• Infection Prevention And Control

• The Administration Of Medication

• Effective Communication

• Section 3 :

• Our Products And Services

• Testimonials

• Terms & Conditions

INDEX

SyNopSIS

Bryce Care Training Services Ltd offers a broad range of training courses in Health and Safety and Health and Social Care.

Each trainer within Bryce Care Training Services Ltd is highly qualified in their specific fields, to meet the ethos of the company, which is to deliver the highest quality training to all customers.

All courses can be tailored to meet the individual needs of your organization. Courses can be delivered in-house, at set venues or at out training centre.

The trainers at Bryce Care Training Services Ltd are committed to providing an excellent standard of service and are dedicated to meeting the requirements of our customers, to ensure ultimate satisfaction.

If you are looking for a course that is not on our list, contact our office. Often we are able to design bespoke courses

Bryce CareBryce Care Training Services Ltd

Victoria is a welsh speaker. Her experience of working with vulnerable adults began when she was 18 as a volunteer for interplay. After completing a degree in Business, she continued her work with adults as a Registered Manager at Bryce Care and continued developing her expertise in management working for larger care providers in Bristol. Returning to Wales and Bryce Care, Victoria took on the responsibility

of Executive Manager, overseeing compliance and staffing of all 4 residential homes and was instrumental in setting up the domiciliary provision and winning the contract with Neath Port Talbot County Borough Council. Her knowledge and passion for compliance and care of the service users was at the forefront when taking over as Executive Director of Bryce Care Training and she has developed a training company that ensures all staff at Bryce Care individually receives up to date and quality training.

our TraINErS

Victoria Hamilton


our TraINErS


Alison has 20 years’ experience in the health and social care sector, her career began with a housing association in an assisted living complex where she worked as a lead care assistant supporting predominantly elderly care residents, she then left and undertook a place at a local cottage hospital providing rehabilitation to elderly patients, with the view of training as a qualified nurse however due to back surgery had to take stock and rethink

her career path, Alison went on to become employed as a domiciliary care manager for a Cardiff based company and was instrumental in opening the Swansea branch. Alison achieved her registered managers award and also became an NVQ assessor, Alison has taken many support workers through their NVQ level two in health and social care and ensured there was a high standard achieved in the work produced, from there she was employed by a leading charity for dementia care overseeing the management of three day centres, part of her role was providing dementia training and soon became an accredited trainer holding silver status, providing training to local authorities in south and mid wales along with domiciliary care agencies and other care providers in and around South Wales.Alison firmly believes that by providing training to those in a caring profession enables organisations to equip staff with the skills and knowledge to undertake their roles exceeding all guidelines and instilling best practice.

Alison Thomas

HISTory

Company founders and directors Colin and Mary Bryce registered Bryce Care Training Services Ltd on 16th February 2005. With over 25 years combined experience in training and development. Bryce Care Training Services Ltd has drawn upon the skills and knowledge of each of the trainers, Victoria Hamilton and Stuart Bryce.

Each trainer is highly qualified in their specific fields, to meet the ethos of the company, which is to deliver the highest quality training to businesses in and around the Wales and West of England areas.

Bryce Care Training Services Ltd offers a broad range of training courses in Health & Safety and Health & Social Care. Each of our courses can be tailored to meet the needs of your organisation.


This course is aimed at those with First Aid responsibilities. On completion of training, successful candidates should be able to:

• Understand the role of the first aider including reference to: o The importance of preventing cross infection; o The need for recording incidents and actions;

• Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency; • Administer first aid to a casualty who is unconscious (including seizure); • Administer cardiopulmonary resuscitation;

• Choking

• Wounded and Bleeding

• Shock

• First aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds) Course duration – 1 day Maximum number of learners – 12

bcTS EmErgENcy fIrST aID courSE

HEalTH aND SafETy courSES



This course is aimed at those with First Aid responsibilities within their organisation. On completion of training, successful candidates should be able to:

• Understand the role of the first aider including reference to: o The importance of preventing cross infection; o The need for recording incidents and actions;

• Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency;

• Administer first aid to a casualty who is unconscious (including seizure);

• Administer cardiopulmonary resuscitation;

• Choking

• Wounded and Bleeding

• Shock

• First aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds)

Course duration – 1 day Maximum number of learners – 12

EmErgENcy fIrST aID aT work (Efaw)



This course is aimed at those who have First Aid responsibilities in the workplace.On completion of training, successful candidates should be able to:

• Understand the role of the firstaider including reference to: the importance of preventing cross infection; the need for recording incidents and actions; use of available equipment;

• Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency;

• Administer first aid to a casualty who is unconscious (including seizure);

• Administer cardiopulmonary resuscitation;

• Administer first aid to a casualty who is choking;

• Administer first aid to a casualty who is wounded and bleeding;

• Administer first aid to a casualty who is suffering from shock;

• Provide appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters).

Course duration – 1 day Maximum number of learners – 12

HSE fIrST aID aT work (faw)



This course is aimed at food handlers across many sectors including catering, care and retail. This course covers:

• Food Safety Legislation

• Food Safety Hazards

• Temperature Control

• Refrigeration, chilling and cold holding

• Cooking, hot holding and reheating

• Food handling

• Principles of safe food storage

• Cleaning

• Food premies and equipment

Course Duration – 1 Day Minimum numbers may apply

fooD SafETylEvEl 2 awarD IN fooD SafETy


This course is aimed at food handlers across many sectors including catering, care and retail.

This course covers:

• Food Safety Legislation• Supervisory Management• Temperature control (Chilling and cooking)• Cleaning• Contamination control• Applying and monitoring good hygiene practices• Implementing good food safety procedures• Contributing to the safety training of others

Course Duration – 20 Hours (split over a number of sessions) HABC certification. Please contact our office for details Minimum numbers may apply


This course is aimed at food handlers across many sectors including catering, care and retail. This course covers:

• Food Safety Legislation

• Supervisory Management

• Temperature control (Chilling and cooking)

• Cleaning

• Contamination control

• Applying and monitoring good hygiene practices

• Implementing good food safety procedures

• Contributing to the safety training of others

Course Duration – 20 Hours (split over a number of sessions) HABC certification. Please contact our office for details Minimum numbers may apply

fooD SafETylEvEl 3 awarD IN fooD SafETy



This course is aimed at those who are working and providing a supportive role within the community This course covers:

• The constituents of a balanced diet naming the five food groups ways to improve the balance of his/her own diet

• Recognise the benefits of good nutrition to health and wellbeing list the types of fat in the diet and describe the benefits of changing dietary fat intake in the diet the benefits of reducing sugar and salt intake and increase in fruit vegetables fibre in the diet

• Be able to adapt recipes and meals to comply with healthy eating guidelines plan a menu using healthy eating guidelines identify how to create balanced meals from a range of food items

Course Duration – 3 hours Minimum number of learners may apply

lEvEl 1 fooD aND NuTrITIoN SkIllS for THoSE provIDINg carE



This course is aimed at home carers and the vital role they play in making sure that they prepare food that is safe to eat.

This course covers – a range of factors that home carer must appreciate when purchasing and preparing food for service users including:

• Personal Hygiene

• Work Areas

• Cooking and serving

• Shopping

• Preparation and Handling

• What are the causes and effects of food poisoning

• How do I handle , store and prepare food properly

• Why and how should I wash my hands before working with food

• Why is it important to work in a clean kitchen environment

This course is designed to meet the learning outcomes required within levels 2 & 3 of the QCF Diploma in health & social care.

Course Duration – 3 hours Minimum number of learners may apply

fooD SafETy awarENESS



Aimed at all employees in the workplace as part of the Employers legal responsibility to a safer working environmentThis course covers:

• Fire safety legislation

• Employer/Employee Duties

• Common causes of fire

• Fire prevention

• What to do in an emergency

• Evacuation plan

• Choosing the correct extinguisher

This course is designed to meet the learning outcomes required within levels 2 & 3 of the QCF Diploma in health and social care.

Course duration – 2 hours Minimum number of learners may apply.

fIrE awarENESS



Aimed at all employees in the workplace as part of the Employers legal responsibility to a safer working environmentThis course covers:

• Legislation

• Employer/Employee Duties

• Hazardous substances in the workplace

• How to handle hazardous substances and materials

• Storing/using and disposing hazardous substances and materials

• Effects of hazardous substances

• Correct use of Personal Protective Equipment


Course duration – 2 hours Minimum number of learners may apply.

c.o.S.H.H (coNTrol of SubSTaNcES HaZarDouS To HEalTH)



Level 2 Moving and handling (inanimate loads)Aimed at all employees who are required to move inanimate loads in the workplace, as part of the Employers legal responsibility to a safer working environmentThis course covers:

• Manual Handling legislation

• Understand the reasons foe safe manual handling

• Understand how manual handling risk assessment contribute to improving health and safety

• Understand the principles, types of equipment and testing requirements associated with manual handling safety

• Understand the basic function and structure of the spine

• Be able to apply safe manual handling principles

Course Duration – 3 hours Minimum number of learners may apply.

movINg aND HaNDlINg



This course is aimed at those working in the Health and Social care sector and are responsible for the safe handling of peopleThis course covers:

• Module A – Spinal awareness, legislation, company policies, ergonomics, risk assessment, safe handling principles, team handling and communication

• Module B – Inanimate load handling, practical ergonomics

• Module C – Sitting Standing and Walking

• Module D – Bed Mobility

• Module E – Lateral Transfers

• Module F – Hoisting

Course Duration – 2 days Minimum number of learners may apply.

maNual aND pEoplE HaNDlINg NHS paSSporT aND INformaTIoN ScHEmE 2 DayS



This course is aimed at those working in the Health and Social care sector and are responsible for the safe handling of peopleThis course covers:

• Safe Moving and handling

• How risk assessments contribute to improve health and safety

• Understand principles, types of equipment, and testing requirements associated with manual handling safety

• Safer principals of moving and handling

• Moving people safely

• Personal health and dignity issues relating to the movement of a person by others

• How personal handling plan and risk assessments reduce the risk of injury to everyone involved in moving a person

Course Duration – 2 days Minimum number of learners may apply.

Habc lEvEl 2 awarD IN movINg pEoplE SafETy



This course is aimed at: - those working in the Health and Social care sector ensuring employees understand their duties relating to health safety and welfare at work.This course covers:

• Current Legislation

• Common causes if injuries and occupational illness

• Accident Prevention

• Costs and benefits of poor health and safety

• Achieving high standards and promoting a positive health and safety culture

• Enforcement notices

• Reporting of injuries diseases and dangerous occurrences regulations (RIDDOR)

• Risk Assessments

• Safety sign/ Emergencies

• How to manage own stress


Course Duration – 1 day Minimum number of learners may apply.

bcTS HEalTH aND SafETy IN a HEalTH aND SocIal carE SETTINg



This course is aimed at employees understand their duties relating to health safety and welfare at work.This course covers:


• Roles and Responsibilities in relation to Health safety and Welfare

• Risk Assessment

• Common Hazards

• Reporting accidents and incidents

• Overview of – Accidents Slips trips and falls Protective clothing Fire Electricity Manual handling Working at height Work equipment Workplace welfare safety signs COSHH First Aid Display screen equipment.

Course Duration – 4 hours Minimum number of learners may apply.

Habc lEvEl 1 awarD IN HEalTH aND SafETy IN THE workplacE


This course is aimed at: - those working in the Health and Social care sector ensuring employees understand their duties relating to health safety and welfare at work.This course covers:


• Roles and Responsibilities in relation to Health safety and Welfare

• Risk Assessment

• Common Hazards

• Reporting accidents and incidents

• Overview of – Hazardous substances, manual handling and first aid

• Human Organisational and Environmental factors Common causes if injuries and occupational illness

• Accident Prevention

• Costs and benefits of poor health and safety

• Achieving high standards and promoting a positive health and safety culture

Course Duration – 1 day Minimum number of learners may apply







This course is aimed at employees understand their duties relating to health safety and welfare at work.This course covers:

• The requirements for health and safety and welfare in the workplace

• Benefits of using a safety management system

• Principals of risk assessment

• Risk and Control methods for common workplace hazards

Course Duration – 2 day plus workbook to be completed prior to course Please contact office for details Minimum number of learners may apply


prIcElIST


BCTS Emergency First Aid Course £40.00

Emergency First Aid at Work (EFAW) £50.00

HSE First Aid at Work (FAW) £180.00

HABC Food Safety Level 2 £50.00

BCTS Level 1 Food and Nutrition Skills for those providing care

£40.00

BCTS Food Safety Awareness £30.00

BCTS Fire Awareness £30.00

HABC Fire Level 1 £40.00

BCTS COSHH £25.00

HABC COSHH £35.00


prIcElIST


Level 2 Moving and handling (inanimate loads) BCTS

£40.00

HABC Moving and Handling Inanimate loads £50.00

BCTS Manual and People Handling NHS passport and information scheme 2 days

£100.00

HABC Level 2 Award in moving people safely £115.00

BCTS NHS Passport Update £50.00

BCTS Health and Safety in a health and social care setting

£45.00

HABC Level 1 Award in Health and Safety in the workplace

£45.00


£55.00


Contact Office


uNDErSTaNDINg DEmENTIa

HEalTH & SocIal carE TraININg & DEvElopmENT courSES

Aimed at those working in a care environment supporting people with dementiaThis course covers:

• What is happening to a person with dementia and how they may feel about it

• Understand how physical damage can cause everyday difficulties and how dementia can impact on communication

• Have a basic knowledge of dementia including the different types

• Be able to describe factors that can cause or contribute to difficulties in dementia

• Use your knowledge of the person in your daily work, building on their strengths as well as their needs and difficulties

• Understand the impact that other people can have on a person with dementia

• Have had opportunity to raise concerns or difficulties you may have about supporting people with dementia

This course is designed to meet the learning outcomes required within levels 2 and 3 of the QCF Diploma in Health and Social Care.

Course Duration – 1 Day Minimum numbers apply


aDulT proTEcTIoN (rEcogNITIoN aND rEfErral)


This course is aimed at those working with vulnerable adults.This course covers:

• Legislation and national and local policy

• Types of abuse

• Recognition of abuse

• How to reduce the likelihood of abuse

• Person centred values

• Safeguarding and protection from abuse

• Reporting unsafe practice

• Reporting suspected abuse


Course Duration – 1 day Minimum numbers may apply


INfEcTIoN prEvENTIoN aND coNTrol


This course is designed to enable staff to prevent the spread of infection. This course will provide the learner with the knowledge of the key issues of infection control and will introduce methods of good practice for safe working.This course covers:

• Legislation

• Your role within the organizational policy

• Understanding causes and transmission of infection

• Health Care Associated Infections

• Standard precautions

• Effective hand washing technique

• The importance of personal protective equipment

• Cleaning, disinfecting and sterilization

• Waste disposal


Course Duration – ½ day Minimum numbers may apply


THE aDmINISTraTIoN of mEDIcaTIoN


This course is aimed at those supporting the administration of medication within a care environment.This course covers:

• Legislation

• Your organizational policy and your role

• What is a drug?

• What is a medicine?

• Ordering, storing, administration and disposal of medication

• Common side effects

• The forms of medication

• Routes of entry

• When to make a report

• Effective systems to prevent drug errors

This course is designed to meet the learning outcomes required within levels2 & 3 of the QCF Diploma in health and social care.



EffEcTIvE commuNIcaTIoN


This course is designed to give care staff a greater awareness of communicating with service users, visitors and colleagues.This course covers:

• The communication process

• Methods of communication

• Verbal and non-verbal communication

• Barriers to effective communication

• Individuality and Identity

• The importance of listening

• Communicating effectively



BCTS Dementia Awareness £35.00

BCTS Adult Protection £30.00

BCTS Infection and Prevention Control £35.00

HABC Infection and Prevention Control £45.00

BCTS Mediacation Awareness £30.00

BCTS Effective Communication £25.00


prIcE lIST



our proDucTS aND SErvIcES

SEcTIoN 3

one stop management training solution at a one off cost of £700.00

We offer a unique one stop management training solution where your Company will benefit from time saving costs in producing comprehensive individual staff training plans; identifying dates and times when staff are required to attend compulsory training courses; organising training and supporting documentation. All you have to do by buying this package is to release your staff and update personnel files.

Our One Stop Management Training Package offers the following benefits:

A Company Annual Training Plan

Monthly training updates

Identification of Staff who requires training updates

QCF cross referenced Certification

The means to input additional training into the plan provided by other organisations

An identified single contact liaison person

Single monthly fee

our proDucTS aND SErvIcES

SEcTIoN 3

Pre employment 9 day training schedule in line with National Occupational Standards for Health and Social Care.

a. Emergency First Aid (EFAW)

b. Food Safety Level 2 (HABC)

c. Manual Handling All Wales Passport Scheme (BCTS)

d. Level 2 Health and Safety (HABC)

e. Adult Protection Recognition and Referral (BCTS)

f. Level 2 Fire Safety and Level 2 Infection Control (HABC)

g. Effective communication (BCTS) &Medication Awareness (BCTS)

h. Dementia Awareness (BCTS)

i. Automatic Inclusion into the Management Training Package.



TESTImoNIalS

SEcTIoN 3

All our trainers at BCTS are extremely professional and highly qualified in their specific fields. Our aim is to provide each delegate the very best training and advice to support every individual delegate with their own development.

As a customer your feedback is always very valuable to us. At the end of each training course we ask you to complete a short delegate training evaluation form.

This evaluation form asks you to rate your training experience with us in a number of different aspects. By analysis of feedback forms for 2011 98% of all delegates rate our services as excellent and very satisfied, the remaining 2% rated the training as satisfactory no one said they were dissatisfied with our training services.

There is also a section for general comments and on the following page are some typical selections of feedback comments from our delegates

“I really enjoyed learning about the different handling techniques and how important it is to lift correctly I have leant a lot”.mH NHS passport 24th & 25th october 2011

“I had a two day course, I felt it was very well organised and delivered. I now feel much more confident in using these skills in my place of work.”manual Handling NHS passport 28th & 29th april 2011


TESTImoNIalS

SEcTIoN 3

“Provides an excellent understanding of Health and Safety well presented.”Health & Safety and risk assessment 15th march 2011

Highly recommend to all, learned so much in three days, the pace and delivery of all information was excellent. I came away with gained knowledge that I know will stay with me”.first aid at work 2nd february 2010

“The trainer’s level of knowledge was excellent; all aspects of course were well explained.”adult protection 2nd march 2011

“The trainer shared all her knowledge in a way that was easy to understand the trainer was very easy to talk to.”Infection control & fire awareness and coSHH 9th march 2011

“Ideal for someone new to the care sector very interesting lots of knowledge gained.”Dementia 12th January 2011


TErmS & coNDITIoNS

SEcTIoN 3

bookINg a courSEYou can place a booking by completing a booking form, contacting the office or via e-mail, hence making a contract between us. Cheques are made pay-able to Bryce Care Training Service Ltd. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

makINg a paymENTCourse payments for non-account customers must be paid in full 7 days be-fore the course date. Cheques should be made payable to Bryce Care Training Services Ltd.

accouNT cuSTomErSAccount customer payments must be made in full 14 days following the date of the invoice unless otherwise agreed. Bryce Care Training Services Ltd (BCTS) reserve the right to revoke any discount if payment deadlines are not met.If payment is not made when due, interest is payable at the rate of 3% over NatWest’s prevailing base rate on the amount outstanding from the due date of payment until receipt by BCTS Ltd of the full amount (including any accrued interest), whether before or after judgement, together with any reasonable legal or other recovery costs.

cErTIfIcaTESCertificates will be sent within 7 working days following the course providing full payment has been received.BCTS Ltd may suspend further training, or terminate any contracts if in breach of an obligation hereunder or you become unable to pay your debt when you fall due.

prIvacy polIcyBCTS Ltd do not disclose customer information to third parties.

caNcEllaTIoN polIcyThe following charges will apply for cancellation of a course: 14+ days notice = no charge incurred8-13 days notice = 50% charge incurred0-7 days notice = 100% charge incurred

Such notice may be given by telephoning or emailing BCTS Ltd. If you are cancelling because of any problems with our services, please notify us of the problem at the time of cancellation.

BCTS Ltd is completely dedicated to your total satisfaction.We are committed to providing excellent standards of service and are dedicated to meeting the requirements of our customers, to guarantee ultimate satisfaction.Please telephone or visit our website to find out if we have the course for you.

Bryce care Training ServiceS

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Bryce Care Training Services Ltd