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Semantic Web Summit East November 16 & 17, 2010 – Boston, MA What is Semantic Search? Bryan Bell Vice President, Enterprise Solutions [email protected] +1.847.508.7938 www.expertsytem.net Largest, fastest growing semantic software company worldwide

Bryan Bell Presentation

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Page 1: Bryan Bell Presentation

Semantic Web Summit EastNovember 16 & 17, 2010 – Boston, MA

What is Semantic Search?

Bryan BellVice President, Enterprise Solutions

[email protected]+1.847.508.7938

www.expertsytem.net

Largest, fastest growing semantic software company worldwide

Page 2: Bryan Bell Presentation

• What is semantic search?

• Why is a semantic network important?

• What is a semantic network?

• Why does a semantic platform excel?

• Precision vs. Recall and why it matters.

• Disambiguator demonstration

• Quick demonstration of a leading Question & Answer system.

Today’s topics: 20 minutes

• Ways to leverage semantic technology in your

organization

Page 3: Bryan Bell Presentation

What is semantic search?

Semantics is the science of the meaning that lies beneath words and an understanding of the

relationships between words.

Page 4: Bryan Bell Presentation

Same word – Different meaningsJaguar = car

jaguar = animal

Jaguars = football team

Different words – Same meaningDisability Legislation = Equal Opportunity Law

Different words – Related meaningsOrganization = company

Organization = trade union

Organization = charity

…because language is too ambiguous.

Why is a semantic network important?

Page 5: Bryan Bell Presentation

What is a semantic network?

It is a complex map of associations and meanings of words:• Includes all definitions of all words.

• Include relationships among all words.

• This enables both high precision & high recall.

The quality of results is directly related to the

complexity and richness of the network.

-- and --The ability to PROPERLY

ANALYZE words.

Page 6: Bryan Bell Presentation

4 Requirements Definition Example

Morphological Analysis understand word formsdog, dog-catcher, and doggy-bag are closely related

Grammatical Analysisunderstand the parts of

speech

"There are 40 rows in the table" uses rows as a noun, vs. "She rows 5 times a week" uses rows as a verb

Logical Analysisunderstand how words

relate to other words

“Davey Jones, represented by attorney Daniel Stanley, is married to Rebecca Carter". Rebecca is married to Davey not Daniel.

Semantic Analysis (disambiguation)

understand the context

of key words

"I used chicken broth for my soup stock" uses stock in the context of food, vs. "The company keeps lots of stock on hand" uses stock in the context of inventory.

What does properly analyzed mean?

Page 7: Bryan Bell Presentation

Why does a Semantic Platform excel?The answer is in primary measures of

Information Management

#1 – Precision (a measure of exactness)

Retrieving a high level of accurate results

that are relevant to your search.

#2 – Recall (a measure of completeness)

Retrieving a high percentage of relevant documents.

Locating what applies.

Keyword and math based technology can achieve one but not both.

Page 8: Bryan Bell Presentation

Semantic Disambiguator

The semantic understanding of words in context is a primary key to success.

Semantic technology works at a real conceptual level.

Page 9: Bryan Bell Presentation

Automated Q&A meets semantics

- LIVE Demonstration -

50,000 questions / week = 26,000,000 questions annually

93% accuracy

No human intervention

Multi-language deployment

R.O.I.$10 savings for each question

answered automatically.

Page 10: Bryan Bell Presentation

Ways to leverage semantics in your organization.

Web site search

Internal search

Knowledgeidentification & extraction

Web based self-help solutions

E-mailsecurity

Sentiment Analysis

Taxonomy developement

Extending Ontologies

Competitive Intelligence

CollaberationExpert finder

Help Desk / 800#operator support

IntelligenceHomeland Security

Research & Development

Data securityPII & PHI

Auto-Classification

Application areas

Page 11: Bryan Bell Presentation

The future of semantics• Semantics is a revolutionary approach to the management of unstructured information.

• Keyword, statistics and shallow linguistics have reached their plateau. There are no significant developments possible, while the deep semantic understanding of content has a wide variety of applications for growing in many directions.

• This means that semantic has the potential to become a pervasive technology.

• The sooner you adopt the further ahead you will be. There will be a learning curve. Don’t let that slow you down.

Page 12: Bryan Bell Presentation

Semantics and why it matters.

Thank you.

Bryan BellVice President, Enterprise Solutions

[email protected]+1.847.508.7938

www.expertsytem.net

Largest, fastest growing semantic software company worldwide