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    THE ROLE OF PR

    IN ATTRACTING FOREIGN INVESTMENT

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    CONTENTS

    I. Overview: PR and FDI

    I. Why PR?II. Why London?III. The role of the EmbassyIV. Colombia: example of successful PR campaign

    Building a communications campaign

    I. Preparatory work: Defining your messageII. Implementation: Diffusing your message

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    Why PR?

    Provides a structure around existing promotional activities

    Ensures consistent messaging

    Ability to target niche audiences

    Allows rapid reaction to specific issues

    Cheaper than advertising and marketing

    Higher return on investment

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    Why London?

    European business capital

    Gateway to the European Union

    Leading global financial centreHub for global brands

    Wealthiest area in Europe

    International political and diplomatic hub

    World media centre

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    Overview: PR and FDI

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    A roaring success

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    PR helps you get your message across

    May 2007

    Bogot's Bolsa deValoreshas surged nearlyfourteen fold since its

    October 2001 low, ridingthe restoration of peaceand security after decadesof narco-guerilla-

    paramilitary violence.Performance1 year: 14%: 5 year: 796%

    I'm struck by how many twenty- andthirtysomethings in Bogot are at the leadingedge of business and civic life: chiefexecutives, money managers, restaurateurs,even cabinet ministers.Roben Farzad, Author

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    Colombia has been fighting toprove that it is a safe and

    worthwhile investment destinationand has now put itself firmly backonto the investment map.

    Courtney Fingar , January 2007

    And gets other outlets to take notice

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    And then investors begin to tell the story

    Colombia: AGolden

    Opportunityfor Investors

    Sue Clark, Director ofCorporate AffairsSABMiller

    22 October 2007

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    Building a communications campaign

    Defining your message

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    What do you need to know?

    Know theaudience

    Know yourcompetitors

    Know yourmessage

    Know howto use it

    Research will help define your strengths and weaknesses

    A strategy will provide focus and direction

    Knowing your competitors strengths and weaknessesallows you to better position your relative strong points

    Define some simple, compelling key messages

    Research and strategy will help shape your unique selling points

    A solid communications strategy will ensure the consistentdiffusion of your messages to all stakeholders and investors

    Knowyourself

    Assess your current investment reputation

    Different stakeholders will want to know different things

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    Assess your strengths and weaknesses

    INVESTMENT REPUTATION

    Developedtransportinfrastructure

    Strong,apoliticaladministration

    Skilled andaffordableworkforce

    Clear, stable yetflexiblelegislation

    Economicgrowth

    prospects

    SophisticatedLifestyle

    Governmentsupport for R&D

    TaxIncentives

    Research also makes clear which stakeholders can helpyou influence your reputation

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    Research your investment reputation

    INFLUENCEPERCEPTIONS

    OPINION

    LEADERS

    TOURISTS

    ANALYSTS

    BUSINESS

    COMMUNITY

    REGULATORS

    NGOs

    MEDIA

    TRADE UNIONS

    GOVTS /

    POLITICIANS

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    Identify your friends

    Developed transportinfrastructure

    Clear, stable yet flexiblelegislation

    Economic growthprospects

    Attractive Quality of Life Government support forR&D

    Strong, apoliticaladministration

    Skilled and affordableworkforce

    Tourists / Tourism Agency

    Governments / Politicians

    Transport Business Community

    Governments / Politicians

    NGOs

    Trade Unions and Regulators

    Media and Opinion Leaders

    Analysts

    Trade Unions

    Media and Opinion Leaders

    Analysts

    Tourists / Tourism agency

    Media

    National Investment Agencies

    Govts/Politicians

    NGOs

    Business Community

    Opinion Leaders

    Analysts

    Politicians

    Media

    Analysts

    Tax Incentives

    Business community

    Analysts

    Governments / Politicians

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    Differentiate from peers

    The audience needs to understand yourlocations uniqueness

    Which values can people immediatelyidentify to set your location apart from itscompetitors in the region and the world?

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    Develop a simple message

    = Cutting-edgeTechnology

    = Financialservices

    = High-endManufacturing

    = High fashionand couture

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    Buttheres no message if it doesnt resonate

    They writeYou say

    BUT

    Serbia has regressed economically inthe last decade more than all itsneighbours.

    Serbia attracted less foreign directinvestment (FDI) in comparative termsin the last year than all its neighbours.

    FDI has also been less diverse in

    Serbia than in neighbouring countries.

    Borut Grgic, May 10, 2008

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    Building a communications campaign

    Diffusing your message

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    Planning your campaign

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    Elements of a communications campaign

    Direct Communication:

    Contact Programme with current and potential investors and otheropinion formers

    Newsletters

    Forums, Seminars, Conferences

    Local business community and international relationships Opinion leaders, including those involved in business strategy,

    outsourcing and existing foreign businesspeople in situ

    Influential nationals ( in the media, entertainment, sports etc.)

    Advertising

    Sponsorship

    Awards

    Think Tanks, Academics & NGOs

    THE MEDIA

    Print Media: Foreign (News, Features, Business, Political);Magazines; Regional; Trade/ Specialist

    Broadcast Media: Radio and television

    New Media: Websites, video streaming, blogs, etc.Targets hard to reach audiences

    Ability to alter perceptions

    Most direct routeShould not be your only strategy

    COMMUNICAT

    IONSPLAN

    Indirect Communication:

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    Use national media to your advantage

    Get your most important stakeholders on message: your countrymen

    Reinforce domestically the values your country wants to transmit on aninternational scale

    Engage home field with the same language and culture

    Encourage people to transmit the message independently

    Show consistency

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    Get regional agencies on message

    http://www.emda.org.uk/http://www.advantagewm.co.uk/http://www.eeda.org.uk/eeda_home.asphttp://www.ircnet.lu/src/events/uploads/Logo%20-%20bitmap.bmp
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    And define how they work together Often many agencies exist to serve the

    same market

    Good internal communications andharmonized external communications

    are key

    London is a prime example because ofhow many agencies are responsible forselling its story

    All locations have multiple angles to sellbut how do different agencies engagedifferent stakeholders?

    Private-Public Partnership

    International Presence

    Works with London alone

    City government branch

    Civic development focus

    Complements other agencie

    National tourism agency

    Worldwide reach

    Directs inv. opps. To UKTI

    Federal government agency

    Part of Foreign Office

    Out-of-London focus

    Focuses solely on Olympics-

    related investment

    Event driver for future growth

    London and SE England Focus

    http://www.amfh.co.uk/visitbritain_logo.gifhttp://www.thinklondon.com/index.html
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    Adapt your message

    North America Europe Asia Influential regional press

    Broadcast an importantfinancial news outlet

    US media not globallyfocused

    Extremely fragmented& culturally diverse

    UK: consumeristdriven; importance ofSunday press

    France: low circulation;influential weeklyglossies

    Germany: financialmedia highlydeveloped butfragmented

    International Press

    Mainly English-speaking

    Respected and read by investors in all territories

    Relationships essential

    China: Tight politicalcontrol but relaxed attitudeto business press; limitedunderstanding of financial

    markets

    Japan: highly fragmentedand surge of new media

    A rising force overlapping geographies and cultures

    Reporting generated both by traditional outlets and new players

    Difficult to track: reputational risk due to fast spread of rumours

    New Media

    Latin America Regional investment

    readership

    Active media markets

    Middle East Relationships very

    important

    UAE: Tighter control ofpress, but businessusually has freer reign

    Africa Generally very parochial

    and nationalistic

    Limited news sourcesand business knowledgeoutside SA

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    How to handle the international media

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    How to handle the international media

    Build long-term relationships it will help better understanding and secure more

    favourable coverage

    Understand how journalists work

    Make your information stand out

    Organise country visits and events on location

    Offer meetings with agency management, diplomats and other friendly

    stakeholders

    Build and leverage your international network

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    Contact: Rurik Ingram

    Email: [email protected]