Broward Workforce Development Board Executive …...2009/09/19 · Horkey, Dr. Lisa Knowles, Pam Sands (via phone), Janet Wincko (via phone), Michael Carn APPROVAL OF MINUTES Approval

Executive Committee Meeting September 9, 2019

A G E N D A CAREERSOURCE BROWARD

2890 West Cypress Creek Road – Main Conference Room, Ft. Lauderdale, FL 33309

The Committee is reminded of conflict of interest provisions. In declaring a conflict please refrain from voting or discussion and declare the following information: 1) Your name and position on the Board, 2) the nature of the conflict and 3) who will gain or lose as a result of the conflict. Please also fill out form 8B prior to the meeting.

SELF-INTRODUCTIONS APPROVAL OF MINUTES Approval of the Minutes of the July 15, 2019 Executive Committee meeting. RECOMM Approval ACTION Motion for Approval EXHIBIT Minutes Pages 7 – 13

NEW BUSINESS

1. Membership Renewals

Consideration of BWDB membership renewals of Broward Workforce Development Board members whose terms have expired in 9/19 and who are eligible for renewal for a two-year term. The renewal of their terms is through September 2021. The two members are 1) Dr. Mildred Coyne of Broward College and 2) Cynthia Gaber of Department of Vocational Rehabilitation. CareerSource Broward Council of Elected officials appoints board members by a vote of the Council following a recommendation from the Board.

RECOMM Approval ACTION Motion for Approval EXHIBIT Memo #03 – 19 (Exec)

Pages 14 – 15

Broward Workforce Development Board Executive Committee

Monday September 9, 2019

12:00 Noon – 1:30 p.m.

Call In Number: (888) 585-9008 Passcode: 219-169-288

1


NOTE: For all recommendations except the membership renewals, items are being brought straight to the Executive Committee. One Stop Services and Employer Services had to be cancelled due to Hurricane Dorian however; all items and back up were sent to the Committee members. Comments/concerns will be brought to Executive.

2. Recommendation for Selection of the One Stop Operator (OSO)

On 6/17/19 CSBD released a Request for Quotes for the OSO. We received three (3) proposals. A review committee composed of Board and One Stop Services members met to review, rate, and rank the proposals. Consideration to award the contract to the #1 ranked proposer, Workforce Guidance Associates, LLC with a budget not to exceed $55,765. The contract will be for one (1) year with two (2) yearly renewals for a total of three (3) years. RECOMM Approval ACTION Motion for Approval EXHIBIT Memo #03 – 19 (OPS) Pages 16 – 17

3. Additional Courses for Existing ITA Provider – McFatter Technical College

Consideration to approve existing training provider McFatter Technical College applications to add 1) Electricity and 2) Professional Culinary Arts & Hospitality programs to the Workforce Innovation and Opportunity Act Individual Training Account (ITA) list and 3) Forklift Certification course to the Welfare Transition Program ITA list. CareerSource Broward (CSBD) reviewed the applications for completeness and to ensure that Board mandated criteria are met. Because Enid Valdez is a Board member and is employed by Broward County Public Schools this recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting. RECOMM Approval ACTION Motion for Approval EXHIBITS Memo #04 – 19 (OPS)

ITA Course Summary Spreadsheet

Pages 18 – 20

2


4. Registered Apprenticeship Upgrade OJT contract with Advanced Roofing

Consideration to approve an upgrade On-the-Job Training (OJT) contract and/or a separate IWT contract, if some of the 10 must be served as incumbent workers with Advanced Roofing for up to $137,280. Advanced Roofing has requested an OJT contract with CSBD to train ten (10) employees as part of their registered apprenticeship program for roofing. The funding will be used to pay a portion of the employees’ wages while in training. Each employee will receive up to one thousand forty (1,040) hours of training where they will advance in construction careers earning average wages of $17 per hour. Because Kevin Kornahrens, is a Board member and employed by Advanced Roofing this recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting. RECOMM Approval ACTION Motion for Approval EXHIBIT Memo #01 – 19 (CBR)

Pages 21 – 22

5. Additional Courses for Existing ITA Provider – The Academy of South Florida

Consideration to approve existing training provider The Academy of South Florida applications to add 1) Cisco Certified Network Associate (CCNA) & Network+ Test Preparation 2) Cyber Security Professional 3) Helpdesk Technician and 4) Network Technician programs to the ITA list. CSBD reviewed the application for completeness and to ensure that Board mandated criteria is met for the training program and related occupational title. RECOMM Approval ACTION Motion for Approval EXHIBITS Memo #05 – 19 (OPS)


Pages 23 – 25

3


6. New Training Provider – Florida Vocational Institute

Consideration to 1) approve Florida Vocational Institute’s application to become an eligible training provider and 2) add Cyber Security and Network Technician and 3) Web Development training programs to the ITA list. Staff reviewed the applications for completeness and to ensure that Board mandated criteria are met for the school and the training programs and related occupational titles. RECOMM Approval ACTION Motion for Approval EXHIBITS Memo #08 – 19 (OPS)


Pages 26 – 28

7. New Training Provider – AAA School of Dental Assisting

Consideration to 1) approve AAA School of Dental Assisting to become a training provider and 2) add Entry Level Dental Assisting with Expanded Functions & Radiology program to the Individual Training Account (ITA) list. CSBD reviewed the application for completeness and to ensure that Board mandated criteria are met for the training program and related occupational title. RECOMM Approval ACTION Motion for Approval EXHIBITS Memo #10 – 19 (OPS)


Pages 29 – 31

4


REPORTS

1. Janitorial Services

In January 2019, in accordance with our procurement process, CSBD reported that we would give the lowest bidder for janitorial services for our Administrative Offices, a three month trial for an annual cost of $55,080. We extended the trial through June and prior to returning to the Board for contract approval, we resurveyed the market to obtain additional quotes. We received a lower priced vendor of $42,240 for a comparable array of services. We have entered into a one year contract and are reporting this contract for Janitorial Services to the Board. Because it is a single purchase of over $10, 000, a report is required to the CSBD governing boards.

ACTION None EXHIBIT None

2. Employer Services Infograph May - July 2019

CSBD hosted 55 mass recruitment events for employers seeking to fill over 900 vacant positions. Also through the industry intermediaries, CSBD posted 78 available jobs for employers in Broward’s targeted industries during this time period. ACTION Review EXHIBIT CSBD Employer Services Update Info-graph

Pages 32 – 33

5


3. CSBD Info-graph Calendar YTD Through June 2019

CSBD’s Info-graph was created to assist Board members with information to discuss with elected officials about CSBD. The info-graph summarizes key data points on Labor Market Information, customers served, business services delivered, community involvement, and reflects the numbers calendar year to date through June, 2019. ACTION Review EXHIBIT CSBD Info-graph

Pages 34 – 35

MATTERS FROM THE EXECUTIVE COMMITTEE MATTERS FROM THE FLOOR MATTERS FROM THE PRESIDENT/CEO ADJOURNMENT

NEXT EXECUTIVE COMMITTEE MEETING WILL BE HELD ON OCTOBER 7, 2019.

6

Executive Committee Meeting July 15, 2019

MINUTES CAREERSOURCE BROWARD

2890 West Cypress Creek Road – Main Conference Room, Ft. Lauderdale, FL 33309

The Committee is reminded of conflict of interest provisions. In declaring a conflict please refrain from voting or discussion and declare the following information: 1) Your name and position on the Board, 2) the nature of the conflict and 3) who will gain or lose as a result of the conflict. Please also fill out form 8B prior to the meeting.

SELF-INTRODUCTIONS Dr. Ben Chen, Paul Farren (via phone), Marjorie Walters (via phone), Gary Arenson, Frank Horkey, Dr. Lisa Knowles, Pam Sands (via phone), Janet Wincko (via phone), Michael Carn APPROVAL OF MINUTES Approval of the Minutes of the June 10, 2019 Executive Committee meeting. On a motion made by Michael Carn and seconded by Gary Arenson the Executive Committee unanimously approved the minutes of the June 10, 2019 Executive Committee.

NEW BUSINESS

1. Membership Renewals

Consideration of BWDB membership renewals of Broward Workforce Development Board members whose terms have expired in 5/19 or will expire 7/19 and who are eligible for renewal for a two-year term. The renewal of their terms is through July 2021. The fifteen members are 1) Dr. Lisa Knowles 2) Dr. Steven Tinsley 3) Dr. Gertrudis Perez - Dusek 4) Marjorie Walters 5) Mayor Frank Ortis 6) Josie Bacallao 7) Gary Arenson 8) Michael Carn 9) Dr. Ben Chen 10) Paul Farren 11) Frank Horkey 12) Francois LeConte 13) Cynthia Sheppard 14) Janet Wincko and 15) Sam Robbin. CareerSource Broward Council of Elected officials appoints board members by a vote of the Council following a recommendation from the Board. Mason Jackson stated that the renewal period is two years and extends until 2021. He further noted that he sent an email to the BWDB members who are up for renewal to confirm they still want to be on the board. On a motion made by Frank Horkey and seconded by Gary Arenson the Executive Committee unanimously approved the BWDB membership renewals.

Broward Workforce Development Board Executive Committee

Monday July 15, 2019

12:00 Noon – 1:30 p.m.

Call In Number: (888) 585-9008 Passcode: 219-169-288

7


2. Renewal of Audit Contract with Anthony Brunson P.A.

Consideration to renew the contract for an organization wide audit with Anthony Brunson, P.A, at a cost of $29,000 the same fee paid last year. CSBD was satisfied with their work. As the Audit Committee meets directly prior to the Executive meeting, the recommendations will be presented at the Executive meeting. Mason Jackson stated the cost is the same as last year. He noted this was approved at the Audit committee meeting.

On a motion made by Michael Carn and seconded by Frank Horkey the Executive Committee unanimously approved the renewal of Audit Contract with Anthony Brunson P.A.

3. Renewal of the Contract with Taylor Hall Miller Parker, PA

Consideration to renew the contract for program monitoring with Taylor Hall Miller Parker, PA at a cost of $28,000 per visit for a total of $84,000 for 3 visits a year. This is an increase of $500 per visit over last year. CSBD was satisfied with the work performed last year. As the Audit Committee meets directly prior to the Executive meeting, the recommendations will be presented at the Executive meeting. Mason Jackson stated this is an increase of $500 per visit totaling $1,500 for the year. He noted this was approved at the Audit committee meeting.

On a motion made by Frank Horkey and seconded by Gary Arenson the Executive Committee unanimously approved the renewal of the contract with Taylor Hall Miller Parker, PA.

4. Renew the Contract with Cherry Bekaert LLP

Consideration to renew the contract for fiscal monitoring with Cherry Bekaert LLP, at a cost of $22,500 per visit for a total of $67,500 for 3 visits a year. This is the same cost as last year. CSBD was satisfied with the work performed last year. As the Audit Committee meets directly prior to the Executive meeting, the recommendations will be presented at the Executive meeting.

On a motion made by Michael Carn and seconded by Gary Arenson the Executive Committee unanimously approved the renewal of the contract with Cherry Bekaert LLP.

5. New Courses For Existing Individual Training Account Provider – Broward College (BC)

Consideration to approve Broward College’s (BC) application to add its 1) Avionics Certificate program and 2) Supply Chain Management Bachelor’s degree program to the Individual Training Account (ITA) list. CSBD reviewed the applications for completeness and to ensure Board mandated criteria were met for the training programs and related occupational titles. Because Dr. Mildred Coyne is a Board member and is employed by BC State rules require the governing boards approve this item by a 2/3 vote of the established quorum, after a conflict has been declared at the Board meeting. Approved at the 7/2 One Stop Services Committee meeting.

8


On a motion made by Pam Sands and seconded by Frank Horkey the Executive Committee unanimously approved the new courses for existing ITA provider Broward College.

6. New Course For Existing ITA Provider – Florida Atlantic University (FAU)

Consideration to approve Florida Atlantic University’s (FAU) application to add its Project Management Professional (PMP) Exam Preparation course at their Davie Campus to the Customer ITA list. CSBD reviewed the application for completeness and to ensure that Board mandated criteria is met for the training program and related occupational title. Approved at the 7/2 One Stop Services Committee meeting.

Mason Jackson stated this course is in demand. On a motion made by Michael Carn and seconded by Gary Arenson the Executive Committee unanimously approved the new course for existing ITA provider FAU.

7. Addition of New Course for Existing ITA Provider – Concorde Career Institute

Consideration to approve Concorde Career Institute’s application to add its Pharmacy Technician training program to the Customer ITA list. CSBD reviewed the application for completeness and to ensure that Board mandated criteria is met for the training program and related occupational title. Approved at the 7/2 One Stop Services Committee meeting.

Frank Horkey inquired if the programs are offered at different campuses will they need to be approved separately. Carol Hylton responded yes.

On a motion made by Frank Horkey and seconded by Gary Arenson the Executive Committee unanimously approved the addition of new course for existing ITA provider Concorde Career Institute.

REPORTS

1. General Fund Balance

As of 5/31/19 the current General Fund balance is $572,597. Since 12/31/18, we have realized gross revenues of $229,712 and have had expenditures of $306,735 for costs related to the completion of the renovation of the new building, Ticket to Work staff, and food and beverage expense. Mason Jackson stated that the general fund was discussed at the Audit Committee. He further noted that we are continuing to earn money from the ticket to work program. Frank Horkey added that at the Audit committee they discussed that the building costs will go down and money will be added back to revenues. Mason Jackson responded that we still need to add additional trees and possibly adjusting the signage in the front of the building so it is easier to see when driving.

9


2. Cherry Bekaert LLP Fiscal Monitoring Report #3 PY 17-18 Issued 12/2018

Cherry Bekaert LLP conducted fiscal monitoring for the period 4/1/18 through 6/30/18. Monitoring was issued December 2018. There were 0 findings and 2 observations. One of the observations cited the bus pass support logs because the bus pass numbers were out of sequence. This took some time to research. It was determined that there were 2 logs maintained for different programs by 2 different staff. Each entering their distribution sequentially. Together the 2 logs accounted for all bus passes and were sequential. The other observation was corrected. Cherry Bekaert reviewed a total of 818 elements during the review and CSBD achieved a zero error rate for the period.

Mason Jackson stated there were no findings and we had a few observations. He noted that an example of an observation was a lack of signature.

3. Cherry Bekaert LLP Fiscal Monitoring Report #1 PY 18-19 Issued 5/2019

Cherry Bekaert LLP conducted fiscal monitoring for the period 10/1/18 through 12/31/18. There were 0 findings and 0 observations. Cherry Bekaert reviewed a total of 680 elements during the review and CSBD achieved a zero error rate for the period.

4. Taylor Hall Miller Parker (THMP), PA, Program Monitoring Report #1 8/18 – 11/18

The THMP program monitoring report for the period 8/1/18 through 11/8/18 and cited 5 findings and 26 observations. They reviewed a total of 175 files consisting of 5,155 elements. The findings equate to an error rate of about .097%. All findings and observations were corrected except where cases were closed. Mason Jackson stated that we had 5 findings with over 5,000 elements that were reviewed. One of the findings was due to limitations of the system we were using. It did not allow us to track actual hours that participants were spending on their online training courses.

5. State DEO Program Monitoring Report 12/2018

The Florida Department of Economic Opportunity (DEO) issued their Program Monitoring Report for the period covering 1/1/17 – 12/3/17, on 12/12/18. DEO identified 8 findings and 7 “non-compliance” issues, which could be a finding in the future if not corrected and 1 observation. CSBD was informed that their Corrective Action Plan was accepted on April 18, 2019.

Mason Jackson stated that our error rates are extremely low. Carol Hylton stated that out of the 261 files consisting of 9,255 elements that were reviewed, the findings were nominal. The findings equate to an error rate of about .16%. The participants were using a software program called Alison. The program was unable to provide a record of their actual hours spent on their online training courses. We updated the software to Florida ready to work. This new software will allow us to track their hours spent on the training courses.

Frank Horkey asked if we can add the elements to #5 even though it was in the backup for the BWDB meeting. Carol Hylton responded yes.

10


6. Professional Placement Network Project Plan

The Professional Placement Network (PPN) workshop is all about helping jobseekers become employed in their next right job. We teach the things jobseekers must do, things they must say, things they must prepare, and finally the things they must be to become successful in their job search. The Plan addresses how the content is validated and refreshed. Reviewed at the 7/2 One Stop Services Committee meeting. Mason Jackson stated that we are sharing with you our new project plan for the PPN workshop. Things are changing all the time in the workforce and we want to make sure that we are current with our data and on the cutting edge. The information we gather will be useful throughout all of our workshops. Frank Horkey mentioned that the PPN class is the class he hears the most out in the community. Michael Carn inquired if we can have an alumni group photo and some testimonials placed on our website. Mason Jackson responded yes.

7. Update on Services to Special Populations The Workforce Innovation and Opportunity (WIOA) has a focus on helping low-income and disadvantaged populations. CSBD has always targeted special populations to serve in order to assist them in being self-sufficient. This memo provides an update to the One-Stop Services Committee on CSBDs commitment to serving Special Populations. Reviewed at the 7/2 One Stop Services Committee meeting.

8. Outreach to Distressed Communities As you may recall CSBD is increasing awareness of our services in the targeted distressed communities to educate them on our services such as the WIOA scholarship, employability workshops, and job placement assistance. To highlight our deliverables and community involvement efforts we created an info-graph that presents a visual summary of the key achievements of this initiative. Reviewed at the 7/2 One Stop Services Committee meeting. Mason Jackson stated that this is a big effort in the community with the help from the Greater Fort Lauderdale Alliance, Broward College and the Urban League. This report will provide information on ex-offenders, disabled persons veterans or disabled veterans. Frank Horkey indicated that this report covers everything and looks great. Pam Sands mentioned that this is a continuation from Broward College’s Broward UP. She further noted that the report was informative. Mason Jackson stated that we will modify the memo to bring together Broward College’s Broward UP for the BWDB meeting.

11


9. Motivational Interviewing Techniques for Staff

Last fall we brought in a workforce development and human services consulting firm to teach staff customer focused approaches, evidence based motivational interviewing techniques and ways to improve engagement and participation. This is an update on how since then we continue to improve and implement change in this area to better engage customers as we assist them with employment services. Reviewed at the 7/2 One Stop Services Committee meeting. Mason Jackson stated that this was part of our effort working with the Homeless Continuum of Care Board. We are preparing ourselves for when the homeless are sent over to our One Stop for services. We have found that three homeless assistance centers are using motivational interviewing techniques. We have brought in a human services consulting firm to teach our staff the same techniques as the homeless assistance centers. Our consultant is going to come back and engage us on our performance.

Michael Carn inquired if we have completed any test runs with people. Mason Jackson responded yes, we have had practice runs and we include our quality assurance person sit in the room to make sure we are engaging with our customer.

10. Presentation to the Board

There will be two presentations at the upcoming Board meeting. 1) Florida National University will conduct a presentation and be available to address several Board concerns and 2) Bob Swindell, President and CEO, of the Greater Fort Lauderdale Alliance will provide a presentation on better wages and better jobs as requested by the Board.

Mason Jackson advised that FNU will be at our July BWDB meeting to address any of the boards concerns. He further noted that per the board’s request, Bob Swindell with the Greater Fort Lauderdale Alliance will be presenting on better wages and better jobs.

Frank Horkey inquired if FNU 1) offers courses in Miami 2) is accredited and 3) is are on our list. Carol Hylton responded that yes, they have courses in Miami, they are accredited and they are currently one of our providers.

MATTERS FROM THE EXECUTIVE COMMITTEE

Frank Horkey mentioned that he brought in staff from the Broward Education Foundation to meet with Mason Jackson to collaborate with the Brace advisors to get the word out that college isn’t for everyone.

Pam Sands mentioned that Ron Painter, NAWB CEO will be presenting at Kelly Services Global Supplier FORUM. Frank Horkey mentioned that the new TV’s have made a big different with the presentations. He further thanks CSBD for having great presentations.

12


Michael Carn inquired if we can have Melanie Magill be a staff spotlight. He would like to congratulate on her being appointed the chair Broward County Reentry Coalition and her success as being recognized as a national expert.

MATTERS FROM THE FLOOR None. MATTERS FROM THE PRESIDENT/CEO None. ADJOURNMENT 12:53 p.m.

NEXT EXECUTIVE COMMITTEE MEETING WILL BE HELD ON SEPTEMBER 9, 2019.

13

Administrative Office 2890 West Cypress Creek Road

Ft. Lauderdale, FL 33309

Memorandum #03 – 19 (Exec) To: Executive Committee From: Mason Jackson, President/CEO Subject: Membership Renewals Date: September 4, 2019 SUMMARY There are two members of the Broward Workforce Development Board, Inc. (BWDB) whose terms expired in September 2019 and who are eligible for renewal. They are 1) Dr. Mildred Coyne of Broward College and 2) Cynthia Gaber of Department of Vocational Rehabilitation. It is recommended that all the above members be renewed through September 2021. BACKGROUND As per the BWDB by-laws, members serve a two-year term beginning with the date of their appointment. There is no limit to the number of terms that a member can serve. The by-laws state that once a member is appointed, even if their term of office has expired, the member shall continue to serve as a Board member until they resign, they are reappointed or a new member is selected to fill the position. CareerSource Broward (CSBD) Council of Elected officials appoint board members by a vote of the Council following a recommendation from the BWDB. Historically, the Organizational Resources Committee considerers attendance at Board meetings and participation in other BWDB activities when making renewal recommendations. However, at the 5/23 BWDB meeting, the Board and the elected officials unanimously approved combining the Organizational Resources and Executive Committee as both committees are comprised with the same members. DISCUSSION Membership Renewals The by-laws allow for members to be removed from the Board after three consecutive unexcused absences. From July 2018 through June 2019 there were a total of 10 meetings including the annual planning session in December 2018. The table below provides additional information and attendance information regarding the BWDB members recommended for re-appointment.

14

TERMS EXPIRING AS OF SEPTEMBER 2019

NAME Attendance 7/26/18 – 6/27/19

Committee(s) Category

P E U PS-18 1 Dr. Mildred Coyne 5 5 0 N Ones Stop Services

Committee ETPC

2 Cynthia Gaber 7 3 0 Y N/A GRVRD

The Legend for the charts above is as follows:

P Present Y Yes E Excused Absence N No U Unexcused Absence ETPC Education and Training Provider –

Institution of Higher Education PS Attended BWDB, Planning Session GRVRD Government Representation –

Vocational Rehabilitation

RECOMMENDATION

That the Executive Committee recommends membership renewal for the (2) two members of the BWDB listed above whose terms expired in September 2019. The renewal of their terms is through September 2021. The CSBD Council of Elected officials appoint board members by a vote of the Council following a recommendation from the BWDB.

15


Ft. Lauderdale, FL 33309

Memorandum #03 – 19 (OPS) To: Executive Committee From: Mason Jackson, President/CEO Subject: Request for Quotations (RFQ) for a One-Stop Operator Date: August 12, 2019 SUMMARY A Review Committee comprised of six Broward Workforce Development Board, Inc. (Board) members, and a member of the One Stop Services Committee met on 8/9/19 to evaluate the three quotes received in response to the CareerSource Broward (CSBD) Request for Quotations (RFQ) for One-Stop Operator. Workforce Guidance Associates, LLC. was ranked #1 and is recommended for funding. The proposed budget is up to $55,765.00 subject to negotiation. The contract will be for one (1) year with two (2) yearly renewals for a total of three (3) years. BACKGROUND At the March 2017 Board and CSBD Council of Elected Official meeting, the action item was approved to award the contract to Human Capital, LLC., a Tampa-based company. Unfortunately, the One-Stop Operator informed us that she could not continue due to personal reasons. Therefore CSBD released a new RFQ on 6/17/19 with responses due on 7/15/19. A notice was placed in three newspapers; the Sun-Sentinel, Westside Gazette, Daily Business Review and also posted on the CSBD website. The RFQ provided an overview of the expectations and deliverables for the One-Stop Operator and requested interested parties to respond by addressing how they planned to meet those deliverables along with a price quote. DISCUSSION On 07/15/19, CSBD received three (3) proposals from 1) Workforce Guidance Associates, LLC 2) Education Management and Services FL, LLC and 3) A New Start: Financial & Social Services. The proposals were distributed to the Review Committee for the One-Stop Operator. The Review Committee met on 8/9/19 and consisted of Board Chair, Dr. Lisa Knowles, former Board Chairs, Gary Arenson, Dr. Ben Chen, Frank Horkey, and Michael Carn, Board Member and One Stop Services Committee Co-Chair Gina Alexis and One-Stop Services committee member, Audrey Ljung. The meeting began with an orientation to CSBD’s review process and an explanation of the rating form, which was based upon the RFQ elements. Dr Lisa Knowles, Board Chair was selected to serve as the Chair of the Review Committee.

16

The entities which had submitted proposals were invited to appear to present their proposals at the Review Committee meeting.

The Committee then rated and ranked each proposal. The chart below is the ranking of the three proposals for One-Stop Operator. Based upon the rankings the Review Committee unanimously ranked Workforce Guidance Associates, LLC #1.

Organization Ranking Workforce Guidance Associates, LLC. - Recommended 1 Education Management and Services FL, LLC. – Recommended 2 A New Start: Financial & Social Services – Not Recommended 3

On a motion by Frank Horkey seconded by Gary Arenson the review committee unanimously recommended the #1 ranked, Workforce Guidance Associates, LLC., to serve as the One-Stop Operator and that the budget for the contract be up to $55,765.00 subject to negotiation and based on CSBD need. The One-Stop Operator will be Nadine Gregoire-Jackson. She previously worked as the One-Stop Senior Program Manager and knows WIOA and the local system very well. The contract will be for one (1) year with two (2) yearly renewals for a total of three (3) years.

RECOMMENDATION

To approve the recommendations to award the contract for the one-stop operator to 1) Workforce Guidance Associates, LLC and 2) that the budget for the contract be up to$55,765.00 subject to negotiation and based on CSBD need. The contract will be for one (1) year with two (2) yearly renewals for a total of three (3) years.

17


Fort Lauderdale, FL 33309

Memorandum #04–19 (OPS) To: Executive Committee From: Mason Jackson, President/CEO Subject: Additional Courses for Existing Eligible Training Provider – McFatter Technical

College Date: August 28, 2019 SUMMARY Consideration to approve existing training provider McFatter Technical College (MTC), applications to add 1) Electricity and 2) Professional Culinary Arts & Hospitality programs to the Workforce Innovation and Opportunity Act (WIOA) Individual Training Account (ITA) list and 3) Forklift Certification course to the Welfare Transition Program (WTP) ITA list. CareerSource Broward (CSBD) reviewed the applications for completeness and to ensure that Board mandated criteria are met. Because Enid Valdez is a Board member and is employed by Broward County Public Schools State this recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting BACKGROUND The Workforce Innovation and Opportunity Act (WIOA) requires classroom or online training to be provided through ITAs at schools and for courses approved by the local workforce board. Additionally, all occupational training must prepare students for in demand occupations appearing on the Targeted Occupations List (TOL) and meet the Board established criteria. This includes licensure, accreditation, and issuance of an industry recognized credential, and reporting to the Florida Education and Training Placement Information Program (FETPIP). All of our current eligible training providers meet these criteria. The Board also approved adding schools and training programs to the Eligible Training Provider List that will be available only to our WTP participants. While the training will not result in the wage we require for our WIOA participants, there is no wage requirement for WTP participants and it will provide a stepping stone in a career path which can lead to self-sufficiency. DISCUSSION MTC an existing CSBD training provider submitted applications to add 1) Electricity and 2) Professional Culinary Arts & Hospitality programs to the WIOA ITA list and 3) Forklift Certification course to the WTP ITA list. MTC is accredited by the Council on Occupational Education, which is an entity approved by the U.S. Department of Education, and submits data reports to FETPIP. The Electricity program provides training in electricity for residential, commercial, and industrial systems. The electricity program includes the OSHA 10-Hour Construction training certification. This program also prepares students for employment opportunities as journeyman under the

18

supervision of licensed electricians and with successful testing; the completion of this program may also be used as a substitute for the first year of an Electrical Apprenticeship program. At this entry point into the field, hourly pay wages typically start at $15.35 which is above the $12.59 required by the TOL. The Professional and Culinary Arts program prepares students for employment opportunities as pastry, restaurant, and hotel and resort cooks and head chefs. This program prepares students for the ServSafe certification examination and pay entry wages $15.00 per hour which is above the $12.59 required by the TOL. The Forklift Certification program maps to the in-demand occupation of Industrial Truck and Tractor Operators and will be offered only to WTP customers. Positions requiring this credential pay entry wages of $11.80 and within the last 90 days had over 100 vacancies locally. In addition, the Forklift certification program will provide WTP customers with a three (3) year OSHA certification in the field. A cross-functional CSBD review team comprised of staff from Operations, Management Information Systems, Finance and Quality Assurance evaluated the applications. The committee has determined that all Board mandated criteria have been met for the training programs and related occupational titles. The 1) Electricity and 2) Professional Culinary Arts & Hospitality programs are recommended by CSBD to be added to the WIOA ITA List and 3) Forklift Certification are recommended by CSBD to be added to the WTP ITA List. Because Enid Valdez is a Board member and is employed by Broward County Public Schools State this recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting RECOMMENDATION Approve the addition of MTC’s 1) Electricity and 2) Professional Culinary Arts & Hospitality programs to the WIOA ITA list and 3) Forklift Certification course to the WTP ITA list.

19

School Name / Location

Accreditation / State Agency

Approval

Is School

Enrolled in

FETPIP?

DOE License

Course Title

Type of credential

offered

Length of Program

Course Offering

Tuition Cost

Supply Costs

(Books, Tools,

Uniforms, etc.)

Certification Costs

Program Total Costs

Commission of the Council on

Occupational Education (COE)

Y Y Electricity

Post Secondary Adult

Vocational Certificate

(PSAV)

12 months 100 % Classroom $3,735.00 $100.00 $23 $3,858.00

Commission of the Council on

Occupational Education (COE)

Y Y

Professional Culinary Arts

and Hospitality

Post Secondary Adult

Vocational Certificate

(PSAV)

12 months 100 % Classroom $3,725.00 $810.04 Included in costs $4,535.04


Accreditation / State Agency

Approval

Is School

Enrolled in

FETPIP?

DOE License

Course Title

Type of credential

offered

Length of Program

Course Offering

Tuition Cost

Supply Costs

(Books, Tools,

Uniforms, etc.)

Certification Costs

Program Total Costs

McFatter Technical College

National Safety Council/FLI Learning

Systems, Inc.Y Y

Forklift Certification Certificate 6 hours 50 % Classroom;

50% Forklift $32.00 $12.00 Included in costs $44.00

McFatter Technical College

WTP ITA Course Summary Spreadsheet

Attachment to OPS Memo #04-19WIOA ITA Course Summary Spreadsheet

20

Administrative Offices 2890 West Cypress Creek Road


Memorandum #01 – 19 (CBR)

To: Executive Committee

From: Mason Jackson, President/CEO

Subject: Registered Apprenticeship Upgrade On-the-Job or incumbent workers Training Contract (s) for Advanced Roofing

Date: August 27, 2019

SUMMARY Advanced Roofing has requested an Upgrade On-the-Job Training (OJT) contract with CareerSource Broward (CSBD) to train up to ten (10) employees participating in their registered apprenticeship program. While we do not know the WIOA eligibility status of the employees to be trained at this point, it is anticipated that we will use WIOA adult or incumbent worker (IWT) funds for the training.

It is recommended that Advanced Roofing be awarded an Upgrade OJT contract for up to 10 employees in the amount of $137,280 or a separate IWT contract if some of the 10 must be served as incumbent workers. The contract will be for 6 months (1,040 hours) allowing participants to reach a training benchmark in the roofing apprenticeship. The contract will be funded from funds set aside for training in the CSBD PY 19-20 budget.

BWDB member Kevin Kornahrens, is employed by Advanced Roofing therefore this recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting.

BACKGROUND The Workforce Innovation and Opportunity Act expands the potential for utilizing OJT to support registered apprenticeship by allowing workforce boards to contract for upgrade OJT and to reimburse employers a portion of the apprentices’ wages during the training. We can also meet the training needs under IWT, if some of the 10 don’t meet the criteria for WIOA Adult. IWT would need a separate agreement.

DISCUSSION Advanced Roofing has requested an Upgrade OJT contract to train up to ten (10) employees as part of their registered apprenticeship program. While we do not know the WIOA eligibility status of the employees to be trained at this point, it is anticipated that we will use WIOA adult or incumbent worker funds for the training.

21

Employees will receive training in roofing, including handling asphalt equipment, detail sheet metal fabrication and installation. If approved the contract will start in October and is projected to end in April.

The funding will be used to pay a portion of the employees’ wages while in training. Each employee will receive up to one thousand forty (1,040) hours of training where they will advance in construction careers in demand occupations for Broward County earning average wages of $17 per hour.

Because Kevin Kornahrens, is a Board member and employed by Advanced Roofing, the recommendation must be approved by a 2/3 vote of the members present with an established quorum at the Board meeting.

RECOMMENDATION Consideration to approve an Upgrade On-the-Job Training (OJT) contract and/or a separate IWT contract, if some of the 10 must be served as incumbent workers with Advanced Roofing for up to $137,280.

22



Memorandum #05 – 19 (OPS) To: Executive Committee

From: Mason Jackson, President/CEO

Subject: Additional Courses for Existing ITA Provider – The Academy of South Florida


SUMMARY

Consideration to approve current eligible training provider The Academy of South Florida’s (The Academy) applications to add their 1) Cisco Certified Network Associate (CCNA) & Network+ Test Preparation 2) Cyber Security Professional 3) Helpdesk Technician and 4) Network Technician programs to the ITA list. CSBD reviewed the applications for completeness and to ensure that Board mandated criteria are met for the training programs and related occupational titles.

BACKGROUND

The Workforce Innovation and Opportunity Act (WIOA) requires classroom or online training to be provided through ITAs at schools and for courses approved by the local workforce board. Additionally, all occupational training must prepare students for in demand occupations appearing on the Targeted Occupations List (TOL) and meet the Board established minimum evaluation criteria. This includes but is not limited to licensure, accreditation, and issuance of an industry recognized credential, and reporting to the Florida Education and Training Placement Information Program (FETPIP). All of our current eligible training providers meet these criteria.

DISCUSSION

The Academy is an approved CSBD eligible training provider and submitted applications to add 1) Cisco Certified Network Associate (CCNA) & Network+ Test Preparation 2) Cyber SecurityProfessional 3) Helpdesk Technician and 4) Network Technician programs to the WIOA ITA list.

The Academy meets the ITA criteria requirements for the following programs because they are Microsoft Certified Gold, Cisco, EC-Council, (ISC)2 and CompTIA Partners that provide industry-recognized credentials in Information Technology. These credentials prepare students for careers in Computer Network Support and Information Security which are in-demand occupations currently on our TOL. These occupations pay entry wages of around $17.69 and $27.05 per hour, which is above the minimum entry wage of $12.59 for the PY 19-20 TOL.

Additionally, the requested program additions will provide students with the ability to earn Microsoft, CompTIA, Cisco, and/or EC-Council certifications as summarized below:

23

Program Certifications Earned 1. CCNA & Network+ Test

PreparationCisco - Cisco Certified Network Associate v 5.0

CompTIA - CompTIA Network+

2. Cyber Security Professional CompTIA - CompTIA Security+

(ISC)2 - Certified Information Systems Security Professional (CISSP)

EC-Council - Certified Ethical Hacker (CEH) v7

3. Helpdesk Technician CompTIA 1. CompTIA A+ Essentials 2018

2. CompTIA A+ Computer Technicians Career Path

3. CompTIA Network+4. Network Technician CompTIA

1. CompTIA A+ Essentials 2018

2. CompTIA A+ Computer Technicians Career Path

3. CompTIA Network+

4. CompTIA Security+Microsoft

1. MCSA: Installation, Storage and Compute withWindows Server 2016

2. MCSA: Networking with Windows Server 2016

3. MCSA: Identify with Windows Server 2016

4. MCSE: Security Windows Server 2016

A cross-functional CSBD review team comprised of staff from Operations, Management Information Systems, Finance and Quality Assurance evaluated the applications. The committee has determined that all Board mandated criteria have been met for the training programs and related occupational titles. The Academy’s 1) Cisco Certified Network Associate (CCNA) & Network+ Test Preparation 2) Cyber Security Professional 3) Helpdesk Technician and 4) Network Technician programs are recommended by CSBD to beadded to the WIOA ITA list

RECOMMENDATION

Approve the addition of The Academy’s 1) Cisco Certified Network Associate (CCNA) & Network+ Test Preparation 2) Cyber Security Professional 3) Helpdesk Technician and 4) Network Technician programs to the WIOA ITA list.

24

Attachment to OPS Memo #05-19ITA Course Summary Spreadsheet


Accreditation / State Agency Approval

Is School Enrolled in FETPIP?

FL DOE License

Course Title Type of credential

offered

Length of Program

Course Offering

Tuition Cost Supply Costs

(Books, Tools,

Uniforms, etc.)

Certification Costs

Program Total Costs

Cisco Certified Instructor/CompTIA Licensed Instructors/Licensed by CIE

Y YCCNA &

Network + Test Preparation

Certificate 9 weeks 100% Classroom $5,860.00 $1,000.00 $580.00 $7,440.00

CompTIA Licensed Instructors/EC-Council

certified Instruction/CISSP certified Instructor/Licensed

by CIE

Y Y Cyber Security Professional Certificate 12 weeks 100% Classroom $9,600.00 $1,000.00 $1,400.00 $12,110.00

CompTIA Licensed Instructors/Licensed by CIE Y Y Helpdesk

Technician Certificate 6 weeks 100% Classroom $3,940.00 $1,000.00 $683.00 $5,623.00

CompTIA Licensed Instructors/Microsoft certified

Instructors/ by CIEY Y Network

Technician Certificate 18 weeks 100% Classroom $11,620.00 $1,000.00 $1,433.00 $14,053.00

The Academy of South Florida

25

To:

From:

Subject

Date:

SUMMA

Considetraining Developreviewedare met

BACKG

The Wotraining workforcdemandBoard eindustry Placememeet the

DISCUS

Florida CommisOccupatWay in FETPIPNetworkhave plaplaceme

The CybdemandBecausealso limbe estab

Exec

Mas

t: New

Augu

ARY

eration to aprovider a

pment traind the applicfor the sch

GROUND

orkforce Innto be prov

ce board. Ad occupatioestablished

recognizeent Informaese criteria

SSION

Vocationassion on Intional EducMiramar,

. FVI submk Techniciaacement daent for the g

ber Securityd occupatione FVI will bit enrollmenblished for o

Me

cutive Com

on Jackson

w Courses fo

ust 28, 201

approve Fland 2) addning progracations for ool, training

novation anided througAdditionallyns appearicriteria. T

ed credentiaation Progra.

al Institute ndependentcation sinceFlorida has

mitted their tan programata. The Wgeneral pop

y and Netwns that paye a new prnt of customour custom

morandu

mmittee

n, Presiden

or New ITA

9

lorida Vocad Cyber Sams to the

completeneg programs

nd Opportugh ITAs at y, all occupng on the This includeal, and repam (FETPI

(FVI) is lict Educatione 2010. FVs been optwo most re is a new

Web Developulation.

work Techniy entry wagrovider theymers to 10 ers.

um #08 –

t/CEO

A Provider –

ational Instecurity andIndividual

ess and to s and relate

unity Act (Wschools anpational traTargeted O

es licensureporting to P). All of o

censed by tn and has I’s Browarden since Mecent FETPprogram to

opment pro

ician and Wges of $17.9y will be un

in each of

2890 WF

19 (OPS)

– Florida Vo

titute’s appd Network

Training Aensure tha

ed occupatio

WIOA) reqnd for coursaining musOccupationse, accreditathe Florida

our current

the State’s been accr

d campus lMarch of 2PIP reportso the provigram attain

Web Develo95 and $27der initial e

f the progra

AdminWest CypreFort Lauder

)

ocational In

plication toTechnicia

Account (ITat Board monal titles.

uires classses approv

st prepare s List (TOLation, and a Educatio

eligible tra

Departmenredited by ocated at 3

2018. FVI s. The Cybider and thned 100%

oper progra7.05 per hoeligibility staams until pe

istrative Oess Creek Rrdale, FL 33

nstitute

o 1) becomn and 3) TA) list. Candated cr

sroom or oved by the students fo

L) and meeissuance on and Traaining prov

nt of Educathe Counc

3520 Enterreports dat

ber Securityherefore did

training re

ams relate tour respectiatus and weerformance

Office Road 3309

me a Web

CSBD iteria

online local

for in et the of an ining iders

ation, cil on rprise ta to

y and d not lated

to in-ively. e will e can

26

A cross-functional CSBD review team comprised of staff from Operations, Management Information Systems, Finance and Quality Assurance evaluated the applications. The committee has determined that all Board mandated criteria have been met for the training programs and related occupational titles and recommends the new provider and two (2) training courses be added to the ITA List.

RECOMMENDATION

Approve initial eligibility status for Florida Vocational Institute as a new training provider and add their 1) Cyber Security and Network Technician and 2) Web Development diploma programs to the ITA list.

27





FL DOE License


offered

Length of Program

Course Offering

Tuition Cost Supply costs

(Books, Tools,

Uniforms, etc.)

Certification Costs

Program Total Costs

Council on Occupational Education

(COE)Y Y

Cyber Security and Network Technician

Diploma 9 months 100% Classroom $14,400.00 $900.00 $965.00 $16,265.00

Council on Occupational Education

(COE)Y Y Web Developer Diploma 9 months 100% Classroom $14,400.00 $1,250.00 ˉ $15,650.00

Florida Vocational Institute

(Miramar Campus)

28



Memorandum #10 – 19 (OPS)

To: Executive Committee

From: Mason Jackson, President/CeO

Subject: New Course for New ITA Provider – AAA School of Dental Assisting


SUMMARY

Consideration to 1) approve AAA School of Dental Assisting to become a training provider and 2) add Entry Level Dental Assisting with Expanded Functions & Radiology program to the Individual Training Account (ITA) list. CSBD reviewed the application for completeness and to ensure that Board mandated criteria are met for the training program and related occupational title.

BACKGROUND

The Workforce Innovation and Opportunity Act (WIOA) requires classroom or online training to be provided through ITAs at schools and for courses approved by the local workforce board. Additionally, all occupational training must prepare students for in demand occupations appearing on the Targeted Occupations List (TOL) and meet the Board established criteria. This includes licensure, accreditation, and issuance of an industry recognized credential, and reporting to the Florida Education and Training Placement Information Program (FETPIP). All of our current eligible training providers meet these criteria.

DISCUSSION

For the past 12 years, AAA School of Dental Assisting has been a training provider for CareerSource Central Florida. We spoke to CareerSource Central Florida staff and they confirmed AAA School of Dental Assisting training-related placement rate for the course is 90% for Central Florida.

In March of 2018 the school opened a new campus in Broward located at 2227 SW 2nd, Street in Pompano Beach. AAA School of Dental Assisting is licensed by the State’s Department of Education, Commission on Independent Education and is approved by the Florida State Board of Dentistry to provide their Entry Level Dental Assisting with Expanded Functions & Radiology program to the ITA list.

The provider does not currently submit reports to FETPIP but understands and commits to submitting FETPIP data going forward. Because AAA School of Dental Assisting will be a new provider they will be under initial eligibility status with CSBD and we will also limit enrollment of customers to 10 in the training program until performance can be established for our customers.

29

The training program maps to both the Dental Assistant and Radiologic Technologist occupational titles on the current Targeted Occupations List (TOL). These titles pay entry wages of $14.60 and $19.65 per hour, respectively.

A cross-functional CSBD review team comprised of staff from Operations, Management Information Systems, Finance and Quality Assurance evaluated the application. The committee has determined that all Board mandated criteria have been met for the training program and related occupational title and recommends the new provider and the Entry Level Dental Assisting with Expanded Functions & Radiology training program be added to the ITA List.

RECOMMENDATION

Approve 1) initial eligibility status for AAA School of Dental Assisting as a new training provider and 2) the addition of Entry Level Dental Assisting with Expanded Functions & Radiology program to the ITA list.

30





FL DOE License


offered

Length of Program

Course Offering

Tuition Cost

Supply costs

(Books, Tools,

Uniforms, etc.)

Certification Costs

Program Total Costs

AAA School of Dental Assisting Florida State Board of

Dentistry N Y

Entry Level Dental Assisting with

Expanded Functions & Radiology

Diploma 3 months 100% Classroom $4,500.00 Included in costs

Included in costs $4,500.00

31

Employer Services UpdateMay 2019 through July 2019

2019

New Job Orders entered in Employ Florida

Total Active Broward CountyJob Orders

New Employersregistered in Employ Florida

Total number of Broward employersregistered inEmploy Florida

New jobseekersregistered in Employ Floridafor Broward County

2018

Employ Florida Statistics

8Employers assisted

Employer-basedTraining Grants

0800

16001200

1800

010,00015,00020,00026,000

0500

100015002500

9Companies

Rapid Response

311Affected workers

0400800

12001600

075

150225300

911Available positions

MassRecruitmentEvents

55 Mass Recruitments

831 Jobseekers in attendance

390Jobseekers considered for hire

20192018

20192018

20192018

20192018

MAY JUNE

1747 16301272 1472

JULY

15891275

JULY

14661196

MAY JUNE

881

1309

5791095

MAY JUNE

81 96127 113

JULY

86101

MAY JUNE

25,043 25,13924,167 24,280

JULY

25,22524,381

MAY JUNE

1249 12561354 1394

JULY

11911317

32

CSBD/Greater Ft. Lauderdale Alliance Training Grant Assistance Totals

BRAVO/EMPLOYER Meetings are one-on-one meetings with employers where we learn about the issues employers are facing such as training, workforce development, recruiting,

education, relocation and expansion support or permitting assistance.

Greater Ft. Lauderdale AllianceBRAVO/EMPLOYER Meetings

New or existingemployees to be trained

2 in grant assistance

Total number of job postings among the following targeted industries: Aviation/Aerospace,

Construction, Healthcare/Life Sciences,

Hospitality, Retail, Information Technology and Marine 48

Employerreceiveda total of

78

May

30 meetings

$109,935

Employer Services UpdateMay 2019 through July 2019

23 meetings

June

23 meetings

July

33

Calendar Year-To-Date Through June 30, 2019

Broward County’s Labor Market

0%

10%

8%

6%

4%

2%

June 2018 June 2019Florida’s Unemployment Rate Broward County’s Unemployment Rate

Unemployment Rate Unemployment Rate In

June 2019

3.3%This rate was 0.4%

lower than theregion’s year-ago

rate of 3.7%

- D.A., mother of CSBD Customer

My last job was not my dream job, and I wanted more than just to be employed – I wanted a career. After becoming unemployed, my financial situation meant that I needed to search for a job soon in order to continue providing for my growing family. I explored my options and, since I had the desire to pursue my clinical training in nursing, it seemed like it was the perfect time and fit. I contacted CareerSource Broward to enroll in a career training program. After a long journey, I completed the nursing program at Atlantic Technical College. I am eagerly anticipating the rest of my life and a brighter future for myself and my family!

CUSTOMER SUCCESS STORY

CUSTOMERS SERVEDOver

142,00020,100Services To Over

Distinct Customers

Employment Success Workshops

Customized Services

Over 7,400 participants attended our careersuccess workshops with over 99% satisfaction.

Over 11,100 customized services, such as resume and interview prep assistance, and job referrals, were provided to veterans.

3.8% 3.7% 3.5% 3.3%

– Nadine Osbourne, Atlantic Technical College Graduate

34

An equal opportunity employer/program. Auxiliary aids andservices are available upon request to individuals with disabilities.

SOCIAL MEDIAADDITIONAL SERVICES

493 = Total number of individualsaffected by mass layoffs who received re-employment services through CareerSource Broward’s coordinated rapid response efforts.

Twitter: 1,717 Followers

Facebook: 3,358 Page Likes

LinkedIn: 2,306 Company Page Followers

BUSINESS SERVICESConducted 233 recruitmentevents, involving 118 employers.

COMMUNITY INVOLVEMENT

Employer Testimonial“Our company needed assistance with staffing in our accounting department, but we were not in a position to pay for the workers needed. Through their Work Experience Program, CareerSource Broward provided us with three qualified candidates, and they even saved us thousands of dollars in salary costs. Thanks to this fantastic partnership, we were able to get major projects up and running, which has had so many positive impacts for our business. – J.R., Emerald Hills Pharmacy

56 EVENTSCareerSource Broward participated in 56 community events where employers, job seekers and the general public were educated about the workforce solutions we offer. A recent major community event included:

2019 Broward & Beyond Business Conference (May 3, 2019)The one-day event hosted hundreds of startup, nonprofit, established and international businesses representing various industries throughout Broward County. The fourth annual conference gave attendees the chance to learn from industry experts, who offered ways to attract all types of businesses to create equitable, countywide prosperity.

www.careersourcebroward.com

198 participants receivedemployer-based training from 20 employers, totaling over $488,400.

35

Documents

Broward Workforce Development Board Executive …...2009/09/19 · Horkey, Dr. Lisa Knowles, Pam Sands (via phone), Janet Wincko (via phone), Michael Carn APPROVAL OF MINUTES Approval