iTraining Systems Introduction to Konica Minolta systems

Online customer education iTraining Systems

Online customer education iTraining Systems

Customer Education is the Konica Minolta product family for training services targeting customers and end users. The flexible online approach provides operators and IT support staff with the exact knowledge they need to get the most out of their newly acquired products. By enabling our customers to take maximum advantage of their Konica Minolta product, we provide them with an optimal basis to conduct profitable business.

Customer Education consists of two product groups: ■■ iTraining Systems provides introductions on how to operate Konica Minolta systems and printer drivers.■■ iTraining Technology covers two knowledge areas relevant for Konica Minolta: Printing Essentials and Color Essentials.

iTraining stands for flexible and easy access to training sessions via web browser. All training courses are available in multimedia format via Konica Minolta’s award-winning eLearning platform, Mplus.

iTraining Systems Online, independent, efficient

Customer Education

iTraining SystemsIntroduction to Konica Minolta systems Introduction to Konica Minolta technology

iTraining Technology

After purchasing one or more productive and multi­functional Konica Minolta systems, opting for a Konica Minolta iTraining Systems license helps customers improve their time management and efficiency. By taking advantage of the online train­ing sessions, everyone in the team can get to know the new device(s) quickly and explore the entire range of functionalities in their own time. Guided by comprehen sive explanations, easy and efficient operation is thus guaranteed.

■■ Konica Minolta’s iTraining Systems provides an online introduction to and overview of the new system, explaining the basic features and functions in easy-to-understand video sequences.

■■ Each user can take the training course independently on his computer at whatever time suits him best. The chosen online training program is always avail able* – all users need to do is log in and get started.

■■ Short video sequences provide clear-cut explanations of the copying, printing, scan, fax and user box func-tionality of the chosen Konica Minolta system. The product introduction is clearly structured and yet fully flexi ble. Users can follow the proposed order or switch between different topics, reviewing chapters as often* as they like.

■■ iTraining Systems provides a comprehen sive overview of the chosen multifunctional product’s capabilities. Without the assistance of any trainer or instructor, users can call up this information at their convenience. In-depth knowledge of all installed Konica Minolta sys-tems helps employees take maximum advantage of all equipment, enhance system operation and increase their overall efficiency.

These are just some of the topics presented in the easy­to­understand video sequences:

■■ Copying explains copy operations such as duplex copying, enlarging/reducing.

■■ Printing explains how to change printer driver set-tings.

■■ Finishing explains how to produce booklets and use the other functions of the finisher.

■■ User boxes explains the setup of a user box and its functionality.

■■ Scanning/faxing explains how to scan documents and send them to email or fax destinations.

Attractive benefits

■■ Quick overview for inexperienced users■■ Available at any time and as long as needed*■■ No dependency on hotlines■■ No external instructor required■■ No unproductive waiting time■■ Maximized use of all system capabilities

* For the duration of the license contract

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Konica Minolta Business Solutions Europe GmbHEuropaallee 17 30855 Langenhagen • GermanyTel.: +49 (0) 511 74 04-0Fax: +49 (0) 511 74 10 50www.konicaminolta.eu

Technical requirements:

Adobe Flash Player version 10.0.0 or higher

Processor 1Ghz

RAM 512MB

JavaScript supported browser

DSL 4000 access (4 Mbit/s) (6 Mbit/s recommended)