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Copyright 2008 Q-nomy Inc., All Rights Reserved

Q-nomy Inc. is a leading provider o innovative sotware solutions or walk-

in service centers, such as medical acilities, bank branches, retail stores, and

government oces.

A web based solution developed by Q-nomy or ace to ace interaction

management. A complete solution or reception and customer service man-

agement: Customer Flow, Digital Signage and Appointment Management.

About Q-nomy

Q-ow by Q-nomy

Q-nomy Inc.

386 Park Ave. South

New York, NY 10016

212-813-2300212-208-2555

www.qnomy.com

TelFaxsales@qnomy.com

Make the Most ofEvery Patient VisitCorporate Ofce

Q-ows healthcare solution adapts to your particular needs and regula-

tions, acilitating smooth workow and the highest quality o service or

your patients.

Q-ow Healthcare

Customer Flow

Q-flow

Digital Signage

Appointment Scheduling

New York, NYAsheville, NC

Mexico City, Mexico

London, UKBucharest, Romania

Sydney, Australia

Q-nomy Ofces

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Q-Flow allows you to prioritize, route, tand serve patients in the order you

based on prole, reason or visit, or sch

appointment. Automated voice announce

queue visualization on displays, and perso

number systems will not only ensure ma

eciency and customer satisaction, b

constitutes a necessary step towards

compliancy.

Q-Flow allows you to communicate withvisitors currently roaming your acility. Use rich

digital content on any number o display screens

to direct patients where to go, inorm them o

hospital news and announcements, or entertain

them with high quality HD videos.

Q-Flow allows you to better manage your

calendar and scheduled appointments. Patientscan schedule an appointment via the web, call

centers, in person, or by using a sel service

kiosk. Plan a tight schedule with minimum wait

times and provide preparatory directions to

patients, ensuring the best service even beore

the patient has arrived.

Q-Flow allows you to eciently direct yourpatients where to go. Clearly inorm visitors

with directions to any doctor, department, or

location. Provide your staf the ability to make

real time changes to on screen inormation such

as oce hours, directions, and news.

Q-Flow allows you to manage aldepartments as i they were one. Look

time perormance reports such as waiting

and stang eciency.

PATIENT FLOW

DIGITAL SIGNAGE

REPORTING

APPOINTMENT SCHEDULING

DIGITAL DIRECTORY

Q-low by Q-nomy optimizes the patient experience in hospitals and clinics rom entranceto exit using tools or appointment scheduling, patient low management, and advanceddigital signage screens.

Q-Flow allows you to manage every

in the hospital starting rom the entEliminate bottlenecks and reduce the

on your receptionist by allowing cust

to sign in using a sel service kiosk

each visitor a ticket with a numbe

will be used to call him or her or se

PATIENT CHECK-IN

10:00 AM

10:10 AM

10:10 AM

10:30 AM

10:30 AM

11:00 AM 11:20 AM

11:00 AM

11:45 AM

12:00 PM

12:00 PM

12:30 PM

12:30 PM

01:30 PM

Brian Maher

Alexandra Brooke

Kim Vo

David Casper

Jannete Bruck

Jeron Joseph

Adriana Elizabeth

Full Day Remaining Next Hour Wai t ing Canceled

From To Detailed

DR.Landau Monday, May 19 2008

PATIENT EXPERIENCE MANAGEMENT