S’FikileConsultingtake your business beyond the 4 walls

Consulting1

Table Of Content

1. About Us

2. Vision

3. Mission

4. Services

5. Telecommunications Services

6. Project Management Services

7. Cloud Computing Services

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About Us

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We understand that good relationships drive good business and at S’fikile we have positioned ourselves as partners to clients success.

Creating results driven relationships to further grow clients business, our passion lies in value creation and sustainability on all projects we have worked on.

S’fikile Consulting brings together a team of experts in systems, communications and software integration.

The management team has a long experience in the design, deployment and operation of a number of complex installations in various areas of IT and telecoms, and in the management of complex projects.

S’fikile consulting is a ICT solutions focused company, that prides itself in adding value to clients business through offering innovative Information and Communication Technologies. It is best at understanding the different business needs of corporate clients, and in then integrating IT and communications technologies to offer real solutions to these needs.

The quality and commitment of the ICT team is the company’s main strength and ensures that the company always delivers to client expectations. Driven by client success, this team is built around the values of leadership and involvement at all levels.

MissionTo serve our clients by providing thehighest quality professional services,that address their business needs.

To align our resources to better aidclients in achieving their businessobjectives.

Address client management issues bycombining innovation and bestpractice, developing distinctive andsubstantial value to our clients through

VisionTo be the leading outcomes basedConsulting and Managed Servicescompany, that provides robusttechnology solutions focused benefitbusiness and humans.

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Services

CloudServices

IT ConsultingServices

TelecommunicationsServices

Project ManagementServices

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ServicesUtilising a series of proven methodologies which focus on fundamental areas of information architecture management, S’fikile Consulting crafts solutions that maximise business outputs and drive tangible results.

We provide a suite of comprehensive enterprise, SME and consumer telecommunications solutions that include alternative voice solutions, data access and ISP services, cutting-edge cloud services, a variety of PBX and video conferencing services, telephony management systems, faxing and text messaging applications.

From project planning to reporting, our project management team understands the need to meticulously work within set timelines, to ensure efficient delivery of work to clients. Our team prides itself in continuing to add extended value for clients, through every task undertaken in the project.

At S’fikile, we pride ourselves by having a full suite of cloud consulting services, brokerage services, managed services, cloud application development and management on a wide range of enterprise cloud technologies

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IT Consulting

Telecommunications

Project Management

Cloud Services

IT ConsultingAs part of our consulting services, S’Fikile utilizes a series of proven methodologies that focus on each of the fundamental areas of information architecture management.

S’Fikile tailors our approach to each client by utilizing a combination of the methodologies from the various fundamental areas that best meets the needs of that client.

Each of these services can be provided on an individual basis or can be combined as a comprehensive service. A brief description of each of these services is provided below:

• IT Strategic planning and Enterprise Architecture • IT Operational Effectiveness • IT Sourcing • IT Governance • IT Service Management

Deliver the high quality IT solutions your business clients value and need, quickly and cost effectively. Our proven and effective methodologies and tools can help you align IT with business strategy, develop effective enterprise architectures to keep development and maintenance costs to a minimum, and provide IT with the solid foundation upon which to grow.

S’Fikile Consulting helps companies prioritize and plan initiatives to meet their objectives and goals, and successfully deliver practical solutions that drive measurable value.

S’Fikile’s methodology focuses on the following objectives: • Continual alignment with corporate strategy • Promotion of open standards, platformindependence, reliability, ease of upgrade and maintenance • Optimization of the organization's IT infrastructure, services and resources to derive and realize maximum IT investment

IT Operational Effectiveness

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Despite the growing dependence on IT solutions, services and systems, many IT departments are challenged to reduce costs and improve efficiency, effectiveness and scalability with decreased budgets. Improve your IT operation effectiveness, reduce IT costs, and enhance your working relationships with business clients by leveraging our proven and mature best practices and approaches.

We can help you develop and implement new methodologies and processes that enable your IT department to operate more costeffectively and efficiently. Assess existing projects, architectures, organizations and operations to determine if and where improvements can be made and efficiencies gained.

IT strategic planning and Enterprise Architecture IT Consulting Services

IT ConsultingS’Fikile has a phased approach which assists our clients achieve a successful sourcing outcome:

Develop a sourcing strategy Define requirements. Tenders advertised, evaluated and bidders are shortlisted. Recommendation, contracts are negotiated. Contract Management.

IT Governance is essential in helping organizations meet today’s business challenges in the areas of regulatory compliance, risk management and alignment of the IT strategy with the organizational goals. It addresses five key areas:

• Strategic Governance • Value Delivery • Resource Management • Risk Management • Performance Measurement

IT Service Management provides a scalable framework of best practices to achieve quality service and overcome with difficulties associated in the growth or rationalization of IT resources. This competency consists of eleven disciplines split into two distinct sections; Service Support and Service Delivery.

A key benefit to this approach is that it provides a single, definable, repeatable, and scalable documented framework for IT best practices that flow across the IT organization. It clearly identifies roles and responsibilities for IT Service Management and defines IT in terms of services as opposed to systems.

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IT Sourcing

IT Governance

IT Service Management

Telecommunications ServicesS'fikile offers a full suite of access and internet connectivity services, including DSL, Diginet, fibre, wireless, satellite, Wi-Fi, mobile data and APN services. S'fikile also provides a variety of ways to customise internet access solutions to suit location and business requirements.

Our high-tech data centres offer both virtualisation and full secure server hosting in completely redundant environments. Local peering with all major players, comprehensive SLAs and international redundancy mean S'fikile’s bandwidth, APN and VPN services are unrivalled.

S'fikile offers high-quality, sophisticated IP voice services, as well as state-of-the-art installed or hosted PBX systems, messaging services and telephony management services. Our IP voice services offer customised, powerful new ways to communicate, while helping decrease total cost of ownership.

S'fikile’s voice solutions provide management simplification, industry-leading SLAs with comprehensive reporting, and full integration into smartphones and PCs. Our range includes PBX, IP Centrex and managed voice solutions.

Today, all businesses seek to harness the collective power of individuals. Collaboration brings together individuals who have varying knowledge, experience and skills to work toward common goal.

S'fikile’s messaging and collaboration solutions empower businesses to increase productivity whilst reducing travel costs, improving and personalising communication, and improving decision making. Our range includes email, fax, voice conferencing, SMS, video conferencing and collaboration tools.

S'fikile’s comprehensive range of outsourced infrastructure services offer a highly customised, reliable IT infrastructure that is capable of meeting the dynamic needs of today’s businesses.

Infrastructure solutions are crafted to achieve the most appropriate and redundant system for every customer, with every solution offering a complete managed service. These services include hosting, virtualisation, application delivery, storage and back-up services.

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Access and Connectivity

Voice Solutions

Messaging and Collaboration

Infrastructure Services

Telecommunications ServicesS'fikile’s management and monitoring solutions ensure peace of mind when it comes to business risk mitigation. Comprehensive solutions monitor everything in a business from hardware and application performance, to capacity utilisation, expense and fraud monitoring to actual monitoring of premises.

S'fikile’s range caters for all telephony management and reporting, network and application monitoring and CCTV monitoring.

For businesses, a security breach usually entails financial penalties, loss of reputation and business, and potential legal action. As the threat of security breaches grow exponentially, security is a vital element of every business strategy.

However, it remains one of the most challenging organisational disciplines to understand, implement and maintain. S'fikile’s security solutions assist with simplifying this complex world, while managing threats, reducing risk and meeting compliance standards.

Deploying and maintaining advanced technology solutions can be complex, involving many technical decisions.

It requires the experience of individuals who have successfully implemented technical deployments and understand the process. All the services delivered by S'fikile are developed and delivered within the ITIL framework.

S'fikile’s 24/7/365 Service Centre delivers a single point of contact, offering proactive monitoring of all technologies. Second line support is delivered by a team of certified engineers, supporting enterpriselevel SLAs.

The managed services portfolio caters for medium enterprises all the way up to large, multisite corporate customers and their diverse requirements.

Our security solutions cover all requirements, including desktop and network security, access control, information and event management and risk and compliance assessments.

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Management and Monitoring Solutions

Security Solutions

Managed Services

S’Fikile provides highly experienced program managers and project managers with the leadership capabilities to successfully guide, manage, and support high-visibility initiatives.

Flexible Enough to Meet Your Needs

Whether you require resources long term or short term, S’Fikile has the flexibility and talent to accommodate your resource needs. We specialise in:

• Recovering troubled projects • Interim leadership • Filling skill set gaps • Supplementing resources when demand exceeds capacity

When managing a project our clear aim is to make best use of time, give high quality of service and ensure you achieve a long term return on your investment. Having examined your critical business challenges and agreed a strategic framework, our priority is to deliver a project which reflects your objectives. It will be precise in its implementation, mitigating risks while taking account of relevant sensitivities.

We take a logical approach using pre-defined and agreed steps in every phase of the implementation. These are mandatory to ensure that all stages of the project are completed to the required standards.

There is a timeframe for completion and the whole implementation is co-ordinated by the project manager who takes end-to-end responsibility, from planning, migration and integration through to issue resolution and preparation of progress reports. Our fully accredited project managers are recognised decision makers.

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Project Management ServicesThey deliver the ICT changes and manage the project so that the business benefits materialise as soon as possible.The result is controlled delivery of a project to industry recognised standards.

As each stage goes live the customer will have reaped the benefit of the investment and be ready to benefit from ongoing service management.

Cloud Computing ServicesCloud computing has become a key component of a successful business and IT strategy. It o�ers exciting bene�ts including reduced IT costs and maintenance, on-demand and self-service capabilities, and rapid deployment and scalability to name just a few. Our services and solutions include:

* Cloud Consulting Services • Cloud Strategic Advisory Services • Cloud Application Development • Cloud Transition Services

* Cloud Brokerage Services • Cloud Integration, Sourcing & Procurement Services • Cloud Vendor Management Services • Cloud Governance & Control Services

* Cloud Managed & Security Services * Cloud Platform Solutions

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Head O�ce

Tel: +27 11 318 0242Fax: +27 86 768 2532Email: info@s�kileconsulting.co.zaWeb: www.s�kileconsulting.co.za

Block 1A The Willows O�ce ParkGeorge Street | Erands GardensMidrand 1685

Centurion

Tel: +27 12 645 1133Email: info@s�kileconsulting.co.zaWeb: www.s�kileconsulting.co.za

2627 Valley View , Rooihuiskraal Road | Kosmosdal Centurion

North West

Tel: +27 81 805 1310Email: info@s�kileconsulting.co.zaWeb: www.s�kileconsulting.co.za

18 The Island | R512 Provincial Road Broederstroom North West