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1
Q1 2014
BROADBAND QUALITY OF SERVICE EXPERIENCE
(QOSE) INDICATORSi
Q1 2014 30, MARCH 2014
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Contents
1 Introduction ................................................................................................................................................................ 3 2 Dimensions of Quality of Service (QoS) tested ........................................................................................................... 3 3 Results of QoSE testing ............................................................................................................................................... 4
3.1 Download Speed ........................................................................................................................................................ 5 3.2 Value for money ......................................................................................................................................................... 6 3.3 Fixed Broadband - Latency / Round Trip Time (RTT) .................................................................................................. 6 3.4 Mobile Broadband via USB Modem – Download Speeds .......................................................................................... 8 3.5 Value for money ......................................................................................................................................................... 9 3.6 Broadband via USB Modem - Latency / Round Trip Time (RTT) .............................................................................. 10
4 Fixed Broadband: ISP vs. International Comparisons ................................................................................................ 11 5 Mobile Broadband: ISP vs. International Comparisons ............................................................................................. 13 Annex 1 ............................................................................................................................................................................... 15 Annex 2 ............................................................................................................................................................................... 16 Annex 3 ............................................................................................................................................................................... 17 Notes... ................................................................................................................................................................................ 18 List of figures
Figure 1 – Fixed: Download from an International server ........................................................................................................... 5 Figure 2 – Fixed: Download from an International server – Actual vs. Advertised ..................................................................... 5 Figure 3 – Fixed: Kbps per USD .................................................................................................................................................... 6 Figure 4 – Fixed: RTT when pinged to an International server .................................................................................................... 6 Figure 5 – Mobile: Download from an International server ........................................................................................................ 8 Figure 6 – Mobile: Download from an International server - Actual vs. Advertised ................................................................... 8 Figure 7 – Mobile: Kbps per USD ................................................................................................................................................. 9 Figure 8 – Mobile: RTT when pinged to an International server ............................................................................................... 10 Figure 9 – Fixed: Download from a local server, Figure 10 – Fixed: Download from an international server ........................... 11 Figure 11 – Fixed: RTT (local server), Figure 12 – Fixed: RTT (international domain) ................................................................ 12 Figure 13 – Mobile: Download from a local server, Figure 14 – Mobile: Download from an International server ................... 13 Figure 15 – Mobile: RTT (local server), Figure 16 – Mobile: RTT (international domain) .......................................................... 14 List of tables Table 1 - Packages and colour keys ............................................................................................................................................. 4 Table 2 - Packages and color keys ................................................................................................................................................ 7 Table 3 - Bhutan Telcom ISP test results ................................................................................................................................... 15 Table 4 - Bhutan Telcom International test results ................................................................................................................... 15 Table 5 - Fixed: Download from an International server in Thailand fixed broadband ............................................................. 16 Table 6 - Fixed: Download from an International server – Actual vs. Advertised (%) ............................................................... 16 Table 7 - Mobile: Download from an International server ........................................................................................................ 17 Table 8 - Mobile: Download from an International server – Actual vs. Advertised (%) ............................................................ 17
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1 Introduction
Price is not the only dimension that interests broadband users and regulators. The quality experienced by the user is integrally connected to price and plays a prominent role when benchmarking broadband packages in the market. The AT-Tester (developed based on a methodology defined in collaboration with a team headed by Professor Timothy Gonsalves of IIT Madras) is a tool that tests different parameters of quality that affect a user’s online experience, described further in section 2. This report presents the results of diagnostics carried out in selected South Asian and South East Asian cities.
2 Dimensions of Quality of Service (QoS) tested
Throughput (Kbps)
Referred to as the “actual amount of useful data sent on a transmission”ii. Defined by the ITU as “an
amount of user information transferred in a period of time” (ITU-T X.641 (97), 6.3.3.16), more commonly referred to as download or upload speeds. A key advertised metric in broadband services is the download speed. It defines how much information a user can receive from a local or international server. Upload speed defines the speed at which the user can send information to local or international servers. It plays a significant role in responsiveness and real-time applications like VoIP (Voice over Internet Protocol). Throughput, or download and upload speeds, varies depending on the location of the server that holds the content. If the location is local, such as an ISP server, the throughput may be higher than it would be if the location is international. Therefore the testing has included throughput for both local (ISP) and international (yahoo.com) servers.
Latency (ms) Referred to as “delays when voice packets transverse the network”iii. It is measured in milliseconds by
using the Round Trip Time (RTT). This is significant in systems that require two-way interactive communication, such as voice telephony or in systems that use Transmission Control Protocol (TCP) where the RTT directly affects the throughput rate. Latency less than 300 ms is considered acceptable in this report. The ITU definition states that “Latency means transmission delay for FEC (Forwarding Equivalence Class) encoding, decoding, interleaving and de-interleaving” (ITU-T G.972 (04), 3025).
Jitter (ms) Referred to as “uneven latency and packet loss”iv. It is the variation of end-to-end delay from one packet
to the next within the same packet stream/connection/flow. Jitter is more relevant for real-time traffic like VoIP. E.g. Radio quality voice requires less than 1 ms Jitter, toll-quality voice requires less than 20 ms jitter and normal VoIP requires jitter to be less than 30 ms. Beyond 30 ms, the performance of VoIP will degrade.
v
In this report we consider jitter less than 50ms as acceptable.
Also defined by ITU as “Short-term non-cumulative variations of the significant instants of a digital
signal from their ideal positions in time” (ITU-T G.701 (93), 2024).
Packet Loss (%)
Referred to as the number of packets (as a percentage) that does not reach the destination. Degradation can result in noticeable performance loss with streaming technologies, VoIP and video conferencing. Packet loss less than 3% is considered good in this report. ITU states that “in general, IP-based networks do not guarantee delivery of packets. Packets will be dropped under peak loads and during periods of congestion. NOTE – in case of multimedia services, when a late packet finally arrives, it will be considered lost” (ITU-T H.360 (04), 5.3.2.2).
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3 Results of QoSE testing Fixed Broadband Table 1 - Packages and colour keys
Region Country Tested city Provider Label Speed in
Kbps
South Asia
India Bangalore BSNL BSNL (1Mbps)-Bangalore,IN 1024
India Chennai BSNL BSNL (4Mbps)-Chennai,IN 4096
India Delhi BSNL BSNL (4Mbps)-Delhi,IN 4096
Maldives Male Dhiraagu Dhiragu (512kbps)-Male,MV 512
Nepal Kathmandu NTC NTC (512kbps)-Kathmadu,NP
512
Pakistan Karachi PTCL PTCL (4Mbps)-Karachi,PK 4096
Sri Lanka Colombo SLT SLT (2Mbps)-Colombo,LK 2048
Sri Lanka Colombo Dialog LTE Dialog LTE (4Mbps)-Colombo,LK
4096
South East Asia
Indonesia Jakarta Telkom Speedy Instant
Telkom Speedy Instant (512kbps)-Jakarta,ID
512
Indonesia Jakarta Internux LTE Internux LTE (72Mbps)-Jakarta,ID
73728
Thailand Bangkok True online True online (10Mbps)-Bangkok,TH
10240
Thailand Bangkok 3BB 3BB (10Mbps)-Bangkok,TH 10240
Note:
1. All packages were tested at six time slots except Nepal – The tested time slots are 0800, 1100, 1500, 1800, 2000 and 2300 hours. Exception: Nepal testing was up to 2000 hours.
2. Bhutan test results were not included in this report as the tests were carried out for a leased line to the regulatory agency (BICMA). Bhutan test results are included in Annex 1.
3. LTE packages in the graphs are denoted in a dotted line. They are included with the fixed broadband plans and they are offered as an alternative fixed broadband solution.
4. In Indonesia, the location of the tests has to be taken in to account as they were carried out at the edge of the LTE coverage area. At the operator’s sales counter download speeds of 27 Mbps were achieved.
5. Thailand’s fixed operator, True Online was not included for comparison. A proxy server that intercept http requests has been installed and it is highlighy likely that the test URL was cached. Therefore, extreme high download speeds were obserevd. Please see Annex 2.
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3.1 Download Speed Figure 1 - Download from an International server
Figure 2 - Download from an International server – Actual vs. Advertised
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BSNL (1Mbps)-Bangalore,IN BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID Internux LTE (72Mbps)-Jakarta,ID
3BB (10Mbps)-Bangkok,TH
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Act
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%)
BSNL (1Mbps)-Bangalore,IN BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID Internux LTE (72Mbps)-Jakarta,ID
3BB (10Mbps)-Bangkok,TH ww
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Advertised
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Q1 2014
3.2 Value for money Figure 3 – Kbps per USD
3.3 Fixed Broadband - Latencyvi
/ Round Trip Time (RTT) Figure 4 - RTT when pinged to an International server
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SD
BSNL (1Mbps)-Bangalore,IN BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID Internux LTE (72Mbps)-Jakarta,ID
3BB (10Mbps)-Bangkok,TH
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BSNL (1Mbps)-Bangalore,IN BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID Internux LTE (72Mbps)-Jakarta,ID
True online (10Mbps)-Bangkok,TH 3BB (10Mbps)-Bangkok,TH
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Lower the better
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Mobile broadband (via USB Modem) Table 2 - Packages and color keys
Region Country Tested city Provider Label Speed in
KBPS
South Asia
Bangladesh Dhaka Banglalion* Banglalion (512kbps)-Dhaka,BD
512
Bangladesh Dhaka Qubee* Qubee (1Mbps)-Dhaka,BD
1024
Bangladesh Dhaka Grameenphone* Grameenphone (512kbps)-Dhaka,BD
512
India Bangalore Airtel 3G Airtel 3G (4Mbps)-Bangalore,IN
4096
India Chennai Tata Tata (3.1Mbps)-Chennai,IN
3174.4
India Delhi Airtel Airtel (4Mbps)-Delhi,IN 4096
India Bangalore Airtel LTE Airtel LTE (4Mbps)-Bangalore,IN
4096
Maldives Male Ooredoo Data 99* Ooredoo Data 99 (7Mbps)-Male,MV
7168
Maldives Male Dhiraagu Data 200 Dhiraagu Data 200 (1Mbps)-Male,MV
1024
Nepal Kathmandu Ncell* Ncell (7.2Mbps)-Kathmandu,NP
7372.8
Pakistan Karachi PTCL Evo PTCL Evo (9.3Mbps)-Karachi,PK
9523.2
Sri Lanka Colombo Dialog Dialog (2.16Mbps)-Colombo,LK
2211.84
Sri Lanka Colombo Etisalat Etisalat (7.2Mbps)-Colombo,LK
7372.8
Sri Lanka Colombo Mobitel Mobitel (3.6Mbps)-Colombo,LK
3686.4
South Easta Asia
Indonesia Jakarta Telcomsel Flash Ultima Telcomsel Flash Ultima(3.6Mbps)-Jakarta,ID
3686.4
Philipines Manila SMART Bro* SMART Bro Starter Plug-it (7.2 Mbps)-Manila,PH
7372.8
Philipines Manila Globe Tattoo prepaid stick*
Globe Tattoo Prepaid (3.6 Mbps) -Manila,PH
3686.4
Philipines Manila Sun Broadband Plan 799 Sun Broadband Plan 799 (3.6Mbps)-Manila,PH
3686.4
Thailand Bangkok Truemove H iSmart Truemove H iSmart (42Mbps)-Bangkok,TH
43008
Thailand Bangkok AIS 3G iSmart AIS 3G iSmart (Speed)-Bangkok,TH
Note:
1. Tests were carried out using 3G/HSDPA USB modems plugged in to personal computers. No mobile handsets were used. The speeds may vary when laptops are used while in motion.
2. Banglalion (mobile Wimax), Qubee (mobile Wimax), Grameenphone, Ncell, Globe Tattoo and SMART Bro are prepaid packages (marked with a *). 30 days validity of the pre paid cards was used as a monthly fee equivalent to post paid packages when generating the Kbps per USD graph.
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3.4 Mobile Broadband via USB Modem – Download Speeds Figure 5 - Download from an International server
Figure 6 - Download from an International server - Actual vs. Advertised
Notes: Thailand mobile operators (Truemove H iSmart, AIS 3G iSmart) werent included in this graph because the speeds are high due to caching. The data of download speed and actual vs advertised speed of mobile broadband in Thailand is in Annex 3
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Banglalion (512kbps)-Dhaka,BD Qubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BD Airtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,IN Airtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,IN Ooredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MV Ncell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PK Dialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LK Mobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,ID SMART Bro Starter Plug-it (7.2 Mbps)-Manila,PHGlobe Tattoo Prepaid (3.6 Mbps) -Manila,PH Sun Broadband Plan 799 (3.6Mbps)-Manila,PH
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Act
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%)
Banglalion (512kbps)-Dhaka,BD Qubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BD Airtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,IN Airtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,IN Ooredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MV Ncell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PK Dialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LK Mobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,ID SMART Bro Starter Plug-it (7.2 Mbps)-Manila,PHGlobe Tattoo Prepaid (3.6 Mbps) -Manila,PH Sun Broadband Plan 799 (3.6Mbps)-Manila,PH
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Advertised
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3.5 Value for money Figure 7 – Kbps per USD
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Airtel 3G (4Mbps)-Bangalore,IN Tata (3.1Mbps)-Chennai,LK
Airtel (4Mbps)-Delhi,IN Airtel LTE (4Mbps)-Bangalore,IN
Ooredoo Data 99 (7Mbps)-Male,MV Dhiraagu Data 200 (1Mbps)-Male,MV
Ncell (7.2Mbps)-Kathmandu,NP PTCL Evo (9.3Mbps)-Karachi,PK
Dialog (2.16Mbps)-Colombo,LK Etisalat (7.2Mbps)-Colombo,LK
Mobitel (3.6Mbps)-Colombo,LK Telkomsel Flash Ultima(3.6Mbps)-Jakarta,ID
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3.6 Broadband via USB Modem - Latencyvii
/ Round Trip Time (RTT) Figure 8 - RTT when pinged to an International server
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Banglalion (512kbps)-Dhaka,BD Qubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BD Airtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,IN Airtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,IN Ooredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MV Ncell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PK Dialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LK Mobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,ID SMART Bro Starter Plug-it (7.2 Mbps)-Manila,PH
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300ms Lower the better
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4 Fixed Broadband: ISP vs. International Comparisons Figure 9 - Download from a local server Figure 10 - Download from an international server
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BSNL (1Mbps)-Bangalore,INBSNL (4Mbps)-Chennai,INBSNL (4Mbps)-Delhi,INDhiragu (512kbps)-Male,MVNTC (512kbps)-Kathmadu,NPPTCL (4Mbps)-Karachi,PKSLT (2Mbps)-Colombo,LKDialog LTE (4Mbps)-Colombo,LKTelkom Speedy Instant (512kbps)-Jakarta,IDInternux LTE (72Mbps)-Jakarta,ID3BB (10Mbps)-Bangkok,TH
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(K
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BSNL (1Mbps)-Bangalore,IN
BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN
Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP
PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK
Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID
Internux LTE (72Mbps)-Jakarta,ID
3BB (10Mbps)-Bangkok,TH
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Figure 11 – RTT (local server) Figure 12 - RTT (international domain)
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BSNL (1Mbps)-Bangalore,INBSNL (4Mbps)-Chennai,INBSNL (4Mbps)-Delhi,INDhiragu (512kbps)-Male,MVNTC (512kbps)-Kathmadu,NPPTCL (4Mbps)-Karachi,PKSLT (2Mbps)-Colombo,LKDialog LTE (4Mbps)-Colombo,LKTelkom Speedy Instant (512kbps)-Jakarta,IDInternux LTE (72Mbps)-Jakarta,IDTrue online (10Mbps)-Bangkok,TH3BB (10Mbps)-Bangkok,TH
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(R
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BSNL (1Mbps)-Bangalore,IN
BSNL (4Mbps)-Chennai,IN
BSNL (4Mbps)-Delhi,IN
Dhiragu (512kbps)-Male,MV
NTC (512kbps)-Kathmadu,NP
PTCL (4Mbps)-Karachi,PK
SLT (2Mbps)-Colombo,LK
Dialog LTE (4Mbps)-Colombo,LK
Telkom Speedy Instant (512kbps)-Jakarta,ID
Internux LTE (72Mbps)-Jakarta,ID
True online (10Mbps)-Bangkok,TH
3BB (10Mbps)-Bangkok,TH
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5 Mobile Broadband: ISP vs. International Comparisons Figure 13 - Download from a local server Figure 14 - Download from an International server
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0800 H 1100 H 1500 H 1800 H 2000 H 2300 H
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Banglalion (512kbps)-Dhaka,BDQubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BDAirtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,INAirtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,INOoredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MVNcell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PKDialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LKMobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,IDSMART Bro Starter Plug-it (7.2 Mbps)-Manila,PHGlobe Tattoo Prepaid (3.6 Mbps) -Manila,PH
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Airtel 3G (4Mbps)-Bangalore,IN
Tata (3.1Mbps)-Chennai,IN
Airtel (4Mbps)-Delhi,IN
Airtel LTE (4Mbps)-Bangalore,IN
Ooredoo Data 99 (7Mbps)-Male,MV
Dhiraagu Data 200 (1Mbps)-Male,MV
Ncell (7.2Mbps)-Kathmandu,NP
PTCL Evo (9.3Mbps)-Karachi,PK
Dialog (2.16Mbps)-Colombo,LK
Etisalat (7.2Mbps)-Colombo,LK
Mobitel (3.6Mbps)-Colombo,LK
Telkomsel Flash Ultima(3.6Mbps)-Jakarta,ID
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Figure 15 – RTT (local server) Figure 16 - RTT (international domain)
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Banglalion (512kbps)-Dhaka,BDQubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BDAirtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,INAirtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,INOoredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MVNcell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PKDialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LKMobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,IDSMART Bro Starter Plug-it (7.2 Mbps)-Manila,PHGlobe Tattoo Prepaid (3.6 Mbps) -Manila,PHSun Broadband Plan 799 (3.6Mbps)-Manila,PHTruemove H iSmart (42Mbps)-Bangkok,THAIS 3G iSmart (Speed)-Bangkok,TH
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800
0800 H 1100 H 1500 H 1800 H 2000 H 2300 H
Banglalion (512kbps)-Dhaka,BDQubee (1Mbps)-Dhaka,BDGrameenphone (512kbps)-Dhaka,BDAirtel 3G (4Mbps)-Bangalore,INTata (3.1Mbps)-Chennai,INAirtel (4Mbps)-Delhi,INAirtel LTE (4Mbps)-Bangalore,INOoredoo Data 99 (7Mbps)-Male,MVDhiraagu Data 200 (1Mbps)-Male,MVNcell (7.2Mbps)-Kathmandu,NPPTCL Evo (9.3Mbps)-Karachi,PKDialog (2.16Mbps)-Colombo,LKEtisalat (7.2Mbps)-Colombo,LKMobitel (3.6Mbps)-Colombo,LKTelkomsel Flash Ultima(3.6Mbps)-Jakarta,IDSMART Bro Starter Plug-it (7.2 Mbps)-Manila,PHGlobe Tattoo Prepaid (3.6 Mbps) -Manila,PHSun Broadband Plan 799 (3.6Mbps)-Manila,PHTruemove H iSmart (42Mbps)-Bangkok,THAIS 3G iSmart (Speed)-Bangkok,TH
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Annex 1 Table 3: Bhutan Telcom ISP test results
Download Speed Latency Jitter Packet Loss
0800 H 8225.75 303.50 57.25 0.00
1100 H 8365.00 348.50 107.00 0.00
1500 H 5667.25 406.25 78.25 0.00
1800 H 5563.00 324.25 78.50 0.00
2000 H 6436.00 298.25 33.75 0.00
2300 H 5359.75 317.50 57.00 0.00
Table 4: Bhutan Telcom International test results
Download Speed Latency Jitter Packet Loss
0800 H 6139.50 509.75 308.00 0.00
1100 H 5559.25 538.25 278.50 0.00
1500 H 3217.75 538.50 298.50 0.00
1800 H 4919.75 513.75 276.75 0.00
2000 H 4226.00 518.00 223.25 0.00
2300 H 3775.50 464.25 292.75 0.00
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Annex 2
Table 5- Download from an International server in Thailand fixed broadband
True online (10Mbps)-Bangkok,TH
0800 H
1202649
1100 H
1254084
1500 H
1226467
1800 H
1204872
2000 H
998874.8
2300 H 894848
Table 6- Download from an International server – Actual vs. Advertised (%)
True online (10Mbps)-Bangkok,TH
0800 H
11744.62
1100 H
12246.91
1500 H
11977.21
1800 H
11766.32
2000 H
9754.636
2300 H 8738.75
Note: When the monthly data transfer limit exceeded In Thailand the download speed is dropped, but the connection is uninterepted. This is known as the Fair Usage Policy.
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Annex 3
Table 7 - Download from an International server
Truemove H iSmart (42Mbps)-Bangkok, TH
AIS 3G iSmart (Speed)-Bangkok, TH
0800 H
1264.25 329742.25
1100 H
225409 427443
1500 H
867 695586.75
1800 H
15516.8 609105.25
2000 H
15533 462814.5
2300 H 15620 657667
Table 8 - Download from an International server – Actual vs. Advertised (%)
Truemove H iSmart (42Mbps)-Bangkok, TH
0800 H
2.93
1100 H
524.10
1500 H
2.01
1800 H
36.07
2000 H
36.11
2300 H 36.31
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Notes i http://lirneasia.net/projects/2010-12-idrc-main-project/indicators-continued/benchmarks/ ii Dodd, A. (2005), “The Essential Guide to Telecommunication” Fourth Edition, Pearson Education, p. 14 iii Dodd, A. (2005), “The Essential Guide to Telecommunication” Fourth Edition, Pearson Education, p. 60 iv Dodd, A. (2005), “The Essential Guide to Telecommunication” Fourth Edition, Pearson Education, p. 60 v Connection Magazine, http://www.connectionsmagazine.com/articles/5/049.html, CISCO Press Article vi The time taken for traffic to reach a particular destination. vii The time taken for traffic to reach a particular destination.
