Bro Assertiveness Skills

8/13/2019 Bro Assertiveness Skills

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Human Resource Centre

presents

a two-day workshop on

Assertiveness SkillsAssertiveness Skills

Thursday 10th& Friday 11th

February, 2005


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Theme:Have you ever felt like no one was listening to you? Or if they

were listening to you, they didnt act on what you said? o you find it

hard to get !eo!les attention? o you find yourself saying yes when you

would !refer to say no? "f these and related issues have #een tugging on

your mind, !erha!s you need to #e more assertive$

Assertiveness is a manner of dealing with !eo!le and situations that

ena#le us to effectively deal with various inter%!ersonal transactions so as

to make for #etter relationshi!s with !eo!le$ Assertiveness relies on skills

that ena#le a !erson to say the right things at the right time and in the

right manner$

&e , as !rofessionals, do come across situations like the ones suggested

#elow'

a$ emanding customers who e(!ect #etter service and facilities$

#$ )eing criticised on your !rofessional #ehaviour$

c$ *iving feed#ack and comments to others on their work$

d$ ealing with angry reactions from others$

+hese situations are often difficult #ecause we dont want to offend

any#ody or #ecause we get angry and irritated with !eo!le$ &e #ehave in

a !articular manner and thereafter, at times, feel guilty for not res!ondingin the correct manner$

Objectives: After com!leting this !rogram !artici!ants will #e a#le to'

istinguish #etween aggressive, su#missive and assertive

#ehaviour

)e aware of #asic attitudes and skills needed to res!ond

assertively in difficult situations )e !re!ared to react in a more assertive way to the likely

situations where such #ehaviour is a!!ro!riate

-nderstand the reason why assertive #ehaviour is the most

a!!ro!riate #asis for a !rofessional relationshi!$

Advantages of Assertive ehaviour:

*reater confidence in yourself$

*reater confidence in others$

"ncreased self res!onsi#ility$

"ncreased self control$

An increased chance of everyone winning$

!or"sho# contents:

-nderstanding Assertiveness

&hat are the #enefits of Assertiveness

Assessing self . How assertive am "?

ealing with the !ast'

Re!laying the family drama$

Rewriting the scri!t$

Rewriting the family history$

/aking changes . *oing #ack to school$

Re%em!owering your inner child$

0orgetting what you learnt$


3/5

Clearing old !rograms$

Case Studies$

+i!s to change and a checklist

&hat assertiveness involves

&hen and where to assert yourself

1nowing what you want . identifying

!riorities

ecision making

&hy self%confidence is im!ortant and

ti!s to gain self%confidence

+he aggressiveness2assertiveness grid

)eing assertive in key relationshi! and

!ersonal life

)eing assertive in your !rofessional life

S!ecial assertiveness situations for women

Handling anger

Assert yourself now and forever$

!ho shou$d #artici#ate:

All individuals e(!ected to work in an organisational set%u!$ +heworksho! has #een designed for all e(ecutives and managers who are

seeking to im!rove their Assertiveness skills to achieve their ma(imum

!otential$

!or"sho# Fees: Rs$3,4442% !er !artici!ant$

Facu$ty: +he worksho! will #e facilitated #y /r$ S$ S$ 1alyan!ur who

has #een accredited and trained #y "nsights +raining and evelo!ment

5td$, undee, -1$ He has two decades of training e(!erience #ehind

him$

%$ients ho have attended our various training or"sho#s in the

#ast

and benefited

Aalayance, Analog evices, Alstom 6ro7ects, )uhler "ndia, )horuka

6ower, Concorde /otors, aimler Chryslar Research Centre, H5

8(!ress &orldwide, *rind&ell 9orton, Hewlett%6ackard, Himalayarug Co$, Hindustan Aeronautics 5td$, Honeywell "ndia Software,

"nfosys, "C" "ndia 5td$, "9* :ysya 5ife, "C"C" )ank, i; +echnologies,

"ndian Oil Cor!oration, 5ogica Synectics, 9ovo 9ordisk 6harma, 9ess+echnologies, Oracle Solution Services, 6hili!s Software Centre, 6rimark

"ndia, 6ark *rou! of Hotels, R6* Ca#les, Sasken, Sara 8lgi *rou!, SA6

5a#s, Sho!!ers Sto!, Su#e( Systems, Saint *o#ain, Siemens 6u#lic

Commn$ 9etwork, +ata Coffee, +itan "ndustries, +homson 6ress, +rigent

Software, S"+RA, +yco 8lectronics, -sha Comm +echnologies, :O

"ndia 5td$, :enkateshwara Hatcheries, &i!ro 5td$, and many more44 hrs

enue: )angalore K:enue will #e notified laterL$

artici#ants /etai$s:

0ull 9ame esignation

$

;$

$

D$

Re!resenting Com!any' MMMMMMMMMMMMMMMMMMMMMMMMM

MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM

Address' MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM



+el' MMMMMMMMMMMMMM 0a(' MMMMMMMMMMMMMM

Che=ue2raft 9o$ MMMMMMMMMMM dtd$ MMMMMMMMMM for

Rs$MMMMMMMMM drawn on MMMMMMMMMMMMMM K)ankL in favour

of FHuman Resource Centre for +rg$ I ev$ 6vt$ 5td$G$

K9ame I esignation

of Authorised SignatoryL

Organisations nominating four and above i$$ be e$igib$e for a grou#

discount of 10%.

6lease note that registrations will only #e confirmed on recei!t of your!ayment$
mailto:[email protected]:[email protected]:[email protected]


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3ast day for (egistration : 24012005

Documents

Bro Assertiveness Skills