BRITISH GAS PRESENTATION

ANGELA BASSETT JONES

Delivering Results in the UK

• 469,444 homes signed on to the scheme.

• 156,160 surveys completed.• 38,273 Charity referrals• £1,407 average increase from

benefits health check.• Total unclaimed benefits

identified £8,464,969.

here to HELP figures, so far

Activity Programme Figures (2002 –2006)

EEC measures installed 95,240

Charity referrals 38,273

Average Benefits Increase £1,407

Total unclaimed Benefits identified £8,464,969

• Cavity wall insulation & draught proofing

• New locks and spy hole from Help the Aged Handy Van

“It is unbelievable that I received a new lock, spy hole and that it is free.”

“The project is amazing and the people involved with it have all been really helpful. The time he spends listening to Talking Books is really valuable time.”

Loraine and Jason, ExeterDerek, Epping Forest

Lewis, Camborne, Cornwall

• Talking microwave

• Talking watch

• Free subscription to talking books

• Free cavity and loft insulation

• Free fridge freezer to reduce her reliance on other to do her shopping

Betty, Rhondda

Free loft insulation & draught proofing Helped application for Disability Living

Allowance Scope grant for a mountain ranger

buggy so Lewis can access the local area and strengthen his leg muscles

‘Both British Gas and FWA are to be praised for their very innovative scheme to help people who are not so well off as others, and for caring about us.

What customers are saying about ‘here to HELP’

Price changes

• Council Tax Scheme• These are current prices which we know will increase in

April

Why Council Tax?

Customer

• Subsidised EE products - CWI & Loft Insulation• Up to £100 Council Tax rebate per household•Substantial savings on energy:

o £110 saving on annual energy bills from CWIo £140 saving on annual energy bills from Loft

Council

•Supports Local Authority in achievement of HECA targets. •Enabler to make owner occupier properties energy efficient.• Opportunity for Government to demonstrate & deliver on their environmental commitments.

British Gas

• Need to stimulate demand to encourage take-up of energy efficiency• Helping the environment by reducing the energy we use• Hard-hitting Fiscal incentive seen as a positive way to encourage take-up of energy efficiency• British Gas providing a step change in the implementation of EE in UK homes to meet its environmental commitments

EEC

•Contributes towards delivering EEC obligation• First to market with EEC proposition stimulating consumer interest in energy efficiency measures• Proactive approach & acknowledgement that tax measures have a role to play in customers making their homes energy efficient

Council Tax – how it works

* Average annual energy saving for 3 bed semi detached property

Promotion(Local Authorities responsibility)

Financial reward

Customer Rebate Options: • Single payment against annual bill• Rebate spread over 10 DD instalments

Council Tax Rebate:

• Additional £50.00 funding from British Gas, potential for Local Authority to make contribution. • Customer receives credit against Council Tax • British Gas notify LA when work complete

Cavity Wall Insulation:

• Competitive retail price (lowest price)• Installed by qualified installers contracted to British Gas

• Managed by British Gas

Customer Proposition (Private Households)

• Buy Cavity Wall Insulation (£175) and receive:• up to £100 Council Tax rebate• £110 annual energy saving*

2006 Council Tax proposition

New Approach:• Engaging proposition, tailored to

customer needs • Easy to manage• Targeted approach -mailing to all

Council’s residents through offer enclosure within CT bill

• Strong environmental offer

Promotion(Local Authorities responsibility)

Branded A/C enclosure with C/Tax BillNational Launch

British Gas marketing support

(Private Households)

• Buy Cavity Wall Insulation (£175) and receive:• Council Tax rebate•£110 annual energy saving*

Cavity Wall Insulation:

• Competitive retail price (lowest price)• Installed by qualified installers contracted to British Gas

• Managed by British Gas

Council Tax Rebate:• £50 from British Gas• £? from Council• Customer receives credit against Council Tax• BG to notify LA when work is complete& pay referral fee of£15.00**. **Alternative offer

* Average annual energy saving for 3 bed semi detached property ** Optional incentives

Pricing Matrix

How much will it cost?

Example House Type

British Gas

Subsidised Price

Subsidised Price (with £50 Council

Tax rebate).For Flats, Terraces & Semi-Detached:

Cavity Wall Insulation: £175 £125

Loft Insulation: £220 £220

For Detached Homes:

Cavity Wall Insulation: £200 £150

Full Loft Insulation: £220 £220

All prices include VAT

Home Insulation

Additional Benefits:

Free Home Energy Efficiency Assessment

Interest Free Credit Option

Free Insulation for Priority Households*

British Gas Energy Efficiency approved measures

o Cavity and Loft Insulation

o Low Energy lightbulbs

o Condensing Boiler (B-A Rated only),

o TRV’s

o Solid Wall Insulation (internal and external)

o Sempatap

o Radiator Panels

o Fuel Switching

o Draught Stripping (standard & Quattro Seal)

o Hot Water Tank Jackets

o Solar Thermal:

Retail Partnerships

• British Gas provides financial support for a range of energy efficiency products in B&Q and Curry's retail stores in Great Britain

• Energy efficiency products include: Loft Insulation, Tank Jackets, CFLs, Appliances, TRVs, Condensing Boilers.

• Our funding supports price promotions, marketing material, training of staff and data management.

• 3.3m energy efficiency products are supported annually.

British Gas Energy Trust

• £10m Trust Fund

• Charitable Trust status

• Trustees in place • Energy bills - wider assistance in severe cases of hardship - money advice

• Applications now being processed• Commenced grant making process in Nov ‘04• Anticipate will grow to 10k grants per annum