29
© 2009, Cognizant Technology Solutions. All Rights Reserved. The information contained herein is subject to change without notice. Bringing in Delivery Efficiencies with SAP Transportation Management May 13, 2009

Bringing in Delivery Efficiencies with SAP Transportation

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Bringing in Delivery Efficiencies with SAP Transportation

© 2009, Cognizant Technology Solutions. All Rights Reserved.The information contained herein is subject to change without notice.

Bringing in Delivery Efficiencies with SAP

Transportation Management

May 13, 2009

Page 2: Bringing in Delivery Efficiencies with SAP Transportation

LogisticsService

Providers

LogisticsService

Providers

Distributor

Raw Material Suppliers

Packaging Suppliers

Customer Warehouse

End Consumers

Retailers

Distribution Center

SAP with Cognizant Logistics Fulfillment Management (LFM)

Global Trade Mgmt / Services

Supply Chain Performance Management

Extended Warehouse

Mgmt

Transportation Mgmt / Event

Mgmt

Supplier Network

Collaboration

Global Available to

Promise

Integrated, end-to-end logistics and fulfillment processes

Manufacturer

2

Page 3: Bringing in Delivery Efficiencies with SAP Transportation

3

Introduction

Rexam’s Business Environment and Challenge

Rexam’s Innovative Business Solution

Rexam’s Elements of Success

The Right Package

The Right Partner

The Right Approach

Q & A

Agenda

Page 4: Bringing in Delivery Efficiencies with SAP Transportation

4

Introduction

Learn how Rexam improved its delivery processes to meet the ever-changing requirements of its customers, by incorporating real-time order changes into their Transportation Planning and Carrier Management in SAP Transportation Management (SAP TM).

Rexam was a ramp-up customer for SAP TM 6.0, and this project was delivered by a team of experienced SAP TM consultants from Cognizant with active support from SAP Consulting and the SAP TM development team.

With SAP TM in place, Rexam expects substantial improvements in KPIs for supply chain responsiveness and delivery reliability bystreamlining the carrier selection process.

Page 5: Bringing in Delivery Efficiencies with SAP Transportation

5

Agenda

Introduction

Rexam’s Business Environment and Challenge

Rexam’s Innovative Business Solution

Rexam’s Elements of Success

The Right Package

The Right Partner

The Right Approach

Q & A

Page 6: Bringing in Delivery Efficiencies with SAP Transportation

6

Rexam – Background Information

Global leader in packagingOffers broad range of packaging services & solutions for brand marketersOver 23,500 people in 20 countries (110 plants)Revenue of more than $7.4 billion – FTSE 100Lines of business » Beverage cans » Plastic packaging

Rexam Beverage Cans North America (BCNA) is largest sector with 17 plants in North America

Page 7: Bringing in Delivery Efficiencies with SAP Transportation

7

Rexam’s IT Landscape

EDI Portals

SDSales &

Distribution

MMMaterials

Management

PPProduction Planning

& Execution

FI/CO/AAFinancials

PSProject Systems

Quality Mgmt Process Monitoring

APOSales Forecasting

& Detailed Scheduling

WMSWarehouse Management

Core R/3Core R/3 ValueValue--added SAPadded SAP

Plant Plant SystemsSystems

SAP Business Warehouse

PMPlant

Maintenance

DMSDocument

Management.

EnterpriseEnterpriseSystemsSystems

Partner Partner IntegrationIntegration

MES (SAP MII)

Page 8: Bringing in Delivery Efficiencies with SAP Transportation

8

Rexam’s Business Environment

Key supplier to leading consumer beverage brands

High visibility of any delivery non-conformance has created a strong organizational focus on transportation

High volume of shipments annually

Highly seasonal demand

Dynamic changes in customer orders

No automated system for carrier selection and tendering processes

Challenging to comply with pre-established routing guides

Page 9: Bringing in Delivery Efficiencies with SAP Transportation

9

Rexam’s Business Challenges

Near 100% fill rate could not be negatively

impacted

Routing guide compliance had to

increase across the organization

Aggressive timelines for go-live < 6

months

Accommodate last minute

customer changes to sales orders

Propagate sales order changes to carriers in

real time

Page 10: Bringing in Delivery Efficiencies with SAP Transportation

Rexam’s Criteria for Success

Highly automated, Exception-based

Timely & Accurate Alerting mechanism

Very simple User interface (Internal & External)

Scalable – Configurable business rules to accommodate future scenarios

Easy to Support

Reporting for KPIs & decision-making

Page 11: Bringing in Delivery Efficiencies with SAP Transportation

The Right Package SAP TM

Integrates seamlessly with SAP ERP

Provides a single vendor landscape

Puts a platform in place to enhance information sharing across multiple systems

Protects our investments at the enterprise level as applications continue to evolve

Reduces the amount of customization we have done to Core R/3, thereby still providing strategic system value, while simplifying support and future upgrades

Page 12: Bringing in Delivery Efficiencies with SAP Transportation

12

Confirm Order

Confirm Order

Prod / Qty Change

Prod / Qty Change

Delivery Date Change

Delivery Date Change

Location ChangeLocation Change

Order Cancellation

Order Cancellation

AcceptanceAcceptance AcceptanceAcceptanceAcceptanceAcceptance

TenderingTendering

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Call CarrierCall Carrier Call CarrierCall CarrierCall CarrierCall CarrierCall CarrierCall Carrier

Re-tenderingRe-tenderingConditional

Re-tenderingConditional

Re-tenderingCancellationCancellation CancellationCancellation

Place Order Change Order

The Right PackageOrder Process Flow prior to SAP TM

Plant Shipping Manager

Customer (Portal / EDI)

CarrierManual

Page 13: Bringing in Delivery Efficiencies with SAP Transportation

13

Confirm Order

Confirm Order

Prod / Qty Change

Prod / Qty Change

Delivery Date Change

Delivery Date Change

Location ChangeLocation Change

Order Cancellation

Order Cancellation

AcceptanceAcceptanceEmail for

Cancellation Email for

Cancellation AcceptanceAcceptanceAcceptanceAcceptance

TenderingTendering Call CarrierCall Carrier

Re-tenderingRe-tenderingConditional

Re-tenderingConditional

Re-tenderingCancellationCancellation CancellationCancellation

Email for Cancellation

Email for Cancellation

Call CarrierCall CarrierCall CarrierCall Carrier Call CarrierCall Carrier

The Right PackageOrder Process Flow resulting from SAP TM

Carrier

Customer(Portal / EDI)

Place Order Change Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Change Freight Order

Plant Shipping Manager

Automated

Page 14: Bringing in Delivery Efficiencies with SAP Transportation

The Right Package: Rexam’s Transportation Planning System resulting from SAP TM

14

Automated processes and carrier interactions facilitated by tight integration between SAP ERP and SAP TM and Rexam’s carriers

Page 15: Bringing in Delivery Efficiencies with SAP Transportation

The Right PackageRexam’s Solution Highlights

Real-time sensing of and responding to sales order changes» Seamless integration between ERP and TM

» Detailed business rules to accommodate all possible order changes

Configurable, rules-based transportation planning and arrangement reflecting Rexam’s policies » Peer-to-Peer, broadcast, open tendering» Collaborative tendering with carriers via EDI or Web, and e-mail» Manual intervention capabilities for managing rare exceptions

Real-time alerts and reports to identify and escalate exceptions

Simplified processes and user interface for plant users and carriers

15

Page 16: Bringing in Delivery Efficiencies with SAP Transportation

The Right PackageSAP TM System Architecture at Rexam

ECC PI

EDI (Gentran)

TM

Carriers

CIF (Master data)

Transaction Data

TransactionData

Page 17: Bringing in Delivery Efficiencies with SAP Transportation

The Right Package Business Benefits to Rexam

17

SAP TM Solution

React swiftly – without manual intervention – to rapid changes to and variability in customer demand

Increased routing guide compliance

with core carriers across all plants

Decreased errors and increased time devoted to higher value-add processes

More strategic partnerships with its

preferred carriers/ partners

Page 18: Bringing in Delivery Efficiencies with SAP Transportation

Rexam – Journey to Logistics Excellence

TMS Diagnostics

2007Sep

2008Feb

2009

Kickoff Pilot

Kickoff PHASE - III

Dock Scheduling

APO Integration

May 2009

Roll outs

17 Plants 42 Warehouses

60 carriers

Accessorial Mgmt BW Reporting

PHASE – I(Carrier Selection, Tendering, Route Guide)

Dec 2009 2010

PHASE – II

Page 19: Bringing in Delivery Efficiencies with SAP Transportation

The Right Partner

SAP TM 6.0

Strong partnership requirement

Complimentary vision, scale and ability to deliver

19

Page 20: Bringing in Delivery Efficiencies with SAP Transportation

20

Introduction

Rexam’s Business Environment and Challenge

Rexam’s Innovative Business Solution

Rexam’s Elements of Success

The Right Package

The Right Partner

The Right Approach

Q & A

Agenda

Page 21: Bringing in Delivery Efficiencies with SAP Transportation

The Right Partner Cognizant Overview

Captive technology arm for The D&B Corp. and group companies

Started servicing third-party customers

Listed on NASDAQBecame the first IT company leveraging India to get listed on the NASDAQ

Assessed atSEI-CMMi level 5 and P-CMM Level 5and Cognizant goes public

Identified as a Tier 1 IT Services Company by Gartner, Forrester

Added to the NASDAQ 100 Index along with companies like Dell, Microsoft, Yahoo and Starbucks

Fastest IT services company to hit$1 billion revenue run rate

Added to S&P 500

Ranked 12th in Business Week 50 of “Best in Class”

19961994

1998

2002

2004

2005

2006

2007

2008

Entered Fortune 1000Ranked 6th in Forbes25 Fastest Growing Tech Companies list

Leading Global IT Services ProviderBorn global: U.S.-based (Teaneck, NJ) with global delivery modelTier 1 IT services provider Leaders in both Gartner Magic Quadrant and Forrester WaveTraded on NASDAQ (CTSH) - Part of S&P 500 & NASDAQ 100Revenues for 2008: $2.83 billionEmployees: 62,000+Customers: 500+, 46 Fortune 100Global operations: More than 12,000 outsourcing projects in 40+ countries

Cognizant seems to consistently understand its clients and their businesses better than

its competitors

Forrester

the typical Cognizant client is more satisfied than any other vendor’s

customerStephanie Moore

21

Page 22: Bringing in Delivery Efficiencies with SAP Transportation

The Right Partner Global Footprint

MinneapolisChicagoNew JerseyAtlantaDallasIrvineSan Francisco

LondonFrankfurtSingaporeTokyoAmsterdamZurichOslo

BangaloreChennaiCoimbatoreHyderabadKolkattaPuneCochinMumbai

ShanghaiAmsterdamBuenos AiresTorontoPhoenixBudapestBentonville

AustraliaArgentinaBelgiumBrazilCanadaChinaDenmarkFinland

FranceGermanyHong KongIrelandItalyJapanMalaysia

NetherlandsNigeriaNorwayPortugalSingaporeSpainSweden

SwitzerlandTaiwanThailandUAEUKUS

22

Page 23: Bringing in Delivery Efficiencies with SAP Transportation

10 percent of revenue• Technology road map

definitionPortfolio analysisComplex application development

40 percent of revenue• Application development

Application integrationCustomer solutions

50 percent of revenue• Application maintenance

Technology transformationLegacy modernizationCode re-engineeringIT infrastructure Services

The Right Partner Three-tier Model

23

Page 24: Bringing in Delivery Efficiencies with SAP Transportation

Board-level relationship with SAP

Joint pursuit of partnering opportunities

Strong relationship with SAP board

SAP Customer

Acquired licenses for all major SAP apps

Based on most recent IDES releases

Leveraging SAP internal landscape for prototypes, POCs, training etc.

Strategic product evaluation teams

Strong Relationship with SAP Labs

Engaged with SAP Labs in development and testing of next-generation SAP products and components

250+ consultants currently engaged with SAP Labs

SAP NetWeaver offshore testing center (OTC): First global “Trusted Partner” to develop & test SAP NetWeaver solutions outside SAP facilities in an OTC model

OTC Test Beds for testing client’s business scenarios

SAP Partner

Global Services Partner

Presence in Partner Port at Waldorf, Germany

Joint development and GTM strategy for Life Sciences solutions

Continuous contributions by Cognizant on SAP Developer Network (SDN) – Ranked 3rd

worldwide

The Cognizant SAP Touchstone Center – a hub for development and innovation to facilitatedemos, PoCs and pilots across SAP solutions

Focused Solutions Portfolio

Ready-to-Run (R2R) TM in a Box to deliver pre-configured transportation planning and arrangement capabilities for truckload shippers

Proprietary solutions that are powered by SAP NetWeaver: ePDM, YardelligentTM and WasteTraceTM

iLEMS, Cognizant’s integrated licensing and entitlement management solution for SAP

The only software services provider with a certified ePedigree solution (ePDM)

Close Collaboration with SAP Transportation Management for new product development on TM 8.0 and ramp-up for TM 6.0 and 7.0

24

The Right PartnerStrong Partnership with SAP

Page 25: Bringing in Delivery Efficiencies with SAP Transportation

Extensive scenario planning and testingStrong traceability between requirements and test casesMultiple and highly structured testingcyclesSeparate environment setup for various phases

Detailed due diligence to gather Rexam specific requirementsCustomized demo for Rexam in the early stagesDetailed scope definitionprocess to provide clarity

Right mix of SAP Transportation Management, ERP and functional resources on-site and offshore“Follow the sun” approach between teams during UAT and deploymentClose partnership with SAP development in Waldorf

True business and system integrator role Effective coordination with Rexam business and ITEffective issue communication and resolution with SAP and Rexam

Expert Test Planning and Execution

Focused Client Investment

Effective Global DeliveryOwnership and Partnering

The Right Approach Commitment to Delivery Excellence

25

Page 26: Bringing in Delivery Efficiencies with SAP Transportation

LogisticsService

Providers

LogisticsService

Providers

Distributor

Raw Material Suppliers

Packaging Suppliers

Customer Warehouse

End Consumers

Retailers

Distribution Center

Next Steps Cognizant’s End-to-End SAP TM and LFM Solution

Global Trade Mgmt / Services

Supply Chain Performance Management

Extended Warehouse

Mgmt

Transportation Mgmt / Event

Mgmt

Supplier Network

Collaboration

Global Available to

Promise

Integrated, end-to-end logistics and fulfillment processes

Manufacturer

26

Page 27: Bringing in Delivery Efficiencies with SAP Transportation

27

Introduction

Rexam’s Business Environment and Challenge

Rexam’s Innovative Business Solution

Rexam’s Elements of Success

The Right Package

The Right Partner

The Right Approach

Q & A

Agenda

Page 28: Bringing in Delivery Efficiencies with SAP Transportation

Questions ??

Page 29: Bringing in Delivery Efficiencies with SAP Transportation

© SAP AG 2009. All rights reserved. / Page 29

Copyright 2009 SAP AG

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Oracle is a registered trademark of Oracle Corporation.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construedas constituting an additional warrant.